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Sales & Account Manager - GCC region- 25010347
Location: Dubai, AE-Dubai | United Arab Emirates |
Job Schedule: Full-time
Department: Sales
Sales & Account Manager - GCC region - 25010347
Location: Dubai, AE-Dubai | United Arab Emirates |
Job Schedule: Full-time
Department: Sales
At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking a Sales & Account Manager - GCC region who will be responsible for expanding our network across the assigned region by identifying prospects and signing up new Agents as well as Digital Partners (wallets, fintech, startups, remittance companies) in line with the business strategy. Additionally, the incumbent will act as first point of contact for Agents and Partners to resolve any issues, provides customer care and identifies any service improvements which will facilitate increased transaction volumes.
What you will get to do :
- Supports management in the achievement of the business plans and targets (network, volumes and profitability).
- Supports the Digital Business by expanding the Partner network in the assigned regions.
- Prospects potential Partners in writing, by phone and in person in order to effectively outline the MoneyGram product and service and the mutual business benefit of becoming an agent.
- Maintains a database of all prospect Agents and Partners, contact details and status of sales activity.
- Ensure that all sales activity reports are reviewed, analyzed and followed up as appropriate.
- Ensures all Agent and Partner contract and agreement documentation is to the relevant standard and copies are retained.
- Liaisons with the relevant operational and marketing resources to ensure that the new Partner is set-up and ready for business in a timely manner with all appropriate POS and other materials enabling the Partner to transact.
- Monitors and ensures that transaction volumes meet anticipated levels and opportunities to increase volumes are maximized.
- Builds partnerships with key Partners and ensures queries and problems are promptly resolved by liaising with the relevant parties.
- Works with the marketing team support to corridor analysis and refinement of pricing strategies in order to improve product profitability in addition to transaction volumes.
- Supports the marketing team, as required, by communicating any gaps/shortage of signage and point-of sale materials.
- Performs other duties as required by the business.
Who you are
- Minimum Required: BA/BS degree in related field preferred or equivalent work experience.
Experience
- 5+ years' experience in a field sales role, closing deals and doing business development in the GCC region.
- Demonstrated expertise in independently planning, managing and executing sales strategies.
- Experience in the financial services industry (cross-border payments, remittance, FX, exchange houses, bank, Fintech, Digital wallets..)
Essential Skills
- Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
- Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
- Prior exposure in presenting product/service opportunities to clients/customers.
- First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone.
- Strong presentation skills; ability to present to prospective Agents in a professional format.
- Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team.
- Excellent problem solving skills; able to effectively and proactively identify and analyze problems and find appropriate solutions.
- Commercial acumen; able to work with key business partners to maximize business capacity for all parties.
- Able to work in a culturally diverse environment and be sensitive to cultural differences.
- Fluent in English and other local language needed.
- Computer literate - able to use Microsoft suite of packages.
Why Join Us?
- To refocus and grow the commercial business within the portfolio - Quicken the approach to growth / Speed to market – internal execution to launch / Ruthlessly prioritise
- Be part of an exciting and dynamic local and regional team
- Contribute and be involved in broader sales/functional based activities to support the teams
About MoneyGram
MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
