Explore Your Passion with Our Positions

Sales Operations Analyst - 25010609

Location: Rome, IT-Rome | Italy |

Job Schedule: Full-time

Department: Sales

About the role

The Sales Operations Analyst for Italy is responsible for finding new agents, retaining the current agent portfolio and developing innovative solutions for bettering sales and service. The job plays a crucial role in establishing relationships and marketing MoneyGram’s brand. The Sales Operations Analyst sources new sales opportunities through inbound lead follow-up and outbound phone/e-mail contacting.

What you will get to do as Sales Operations Analyst

• Generate revenue via phone or virtual meetings by obtaining agent information, understanding and interpreting competitive requirements, providing market information, and developing accounts in collaboration with the sales team.
• Sell new products and new services of MoneyGram to our agents.
• Facilitate the entire sales process from initiation of the original call until the follow up.
• Identify business opportunities and negotiate with agents.
• File documents, updates, and agent information.
• Respond effectively to agent questions.
• Develop and grow current accounts.
• Troubleshoot, track problems and navigate agents through MoneyGram support structure.
• Other duties as assigned.

What you will need to be Successful  

Education

• BA/BS degree in related field preferred or equivalent work experience.

Experience

• 2+ years’ experience in a sales role, selling, and servicing customers.

Essential Skills

• Knowledge of Money Transfer Business, preferable.
• An engaging, outgoing personality and passion for helping customers.
• Ability to communicate to prospects in Italian, fluent level.
• Ability to communicate in English (min. advanced level).
• Ability to meet sales goals.
• Ability to close sales.
• Ability to negotiate and engage agents.
• Ability to build relationships.
• Data entry skills / Excel / SalesForce knowledge is preferred.
• Openness for business travel.
• Openness for fixed term employment contract (1 year) with possibility of expending to permanent.

Why Join Us?

Here are some reasons it is so easy to love your career with us!

• Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free!
• Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
• Meal Vouchers (issued monthly) - Save on daily expenses with meal vouchers, ensuring you always have a good meal.
• Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
• Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
• Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered.
• Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
• Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.

Location: This position is based in Rome, Italy. While this is a hybrid flexible role it is required to reside in this country and visit the office from time to time.

About MoneyGram
MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.
The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves — helping people around the world support their loved ones and build better futures.

#LI-AZ1

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Inside Sales Representative - Greece & Cyprus - 25010610

Location: Agia Paraskevi, Athens | Greece |

Job Schedule: Full-time

Department: Sales

About the role

The Inside Sales Representative for Greece and Cyprus is responsible for finding new agents, retaining the current agent portfolio and developing innovative solutions for bettering sales and service. The job plays a crucial role in establishing relationships and marketing MoneyGram’s brand. The Inside Sales Representative sources new sales opportunities through inbound lead follow-up and outbound phone/e-mail contacting.

What you will get to do as Inside Sales Representative

• Generate revenue via phone or virtual meetings by obtaining agent information, understanding and interpreting competitive requirements, providing market information, and developing accounts in collaboration with the sales team.
• Sell new products and new services of MoneyGram to our agents.
• Facilitate the entire sales process from initiation of the original call until the follow up.
• Identify business opportunities and negotiate with agents.
• File documents, updates, and agent information.
• Respond effectively to agent questions.
• Develop and grow current accounts.
• Troubleshoot, track problems and navigate agents through MoneyGram support structure.
• Other duties as assigned.

What you will need to be Successful  

Education

• BA/BS degree in related field preferred or equivalent work experience.

Experience

• 2+ years’ experience in a sales role, selling, and servicing customers.

Essential Skills

• Knowledge of Money Transfer Business, preferable.
• An engaging, outgoing personality and passion for helping customers.
• Ability to communicate to prospects in Greek, fluent level.
• Ability to communicate in English (min. advanced level).
• Ability to meet sales goals.
• Ability to close sales.
• Ability to negotiate and engage agents.
• Ability to build relationships.
• Data entry skills / Excel / SalesForce knowledge is preferred.
• Openness for business travel.

Why Join Us?

Here are some reasons it is so easy to love your career with us!

• Comprehensive Health Insurance - Full coverage for you and your family. Stay healthy and worry-free!
• Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
• Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
• Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
• Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered.
• Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
• Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.

Location: This position is based in Athens, Greece. It’s hybrid model of work, which means you will have to combine working in the office and working from home.

About MoneyGram
MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.
The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves — helping people around the world support their loved ones and build better futures.

#LI-AZ1
 

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Territory Account Executive - Central North Italy - 25010617

Location: Rome, IT-Rome | Italy | Remote

Job Schedule: Full-time

Department: Sales

About the role

The Territory Account Executive (coverage: Central North Italy - Toscana, Emilia Romagna, Liguria) will be responsible for expanding the Agent network across the assigned region by research new market opportunities identifying prospects and signing up new Agents in line with the company’s business strategy. Candidate should have excellent communication, interpersonal, and customer service skills. He should also be able to demonstrate ability to meet deadlines while having strong analytical skills. 

What you’ll do

• Represent company’s products and services to identify how company’s solutions meet market needs. 
• Provide market analysis in terms of needs and opportunities, strong market monitoring and competition activities. 
• Expand the agents’ network: research and identify new business opportunities - including new markets, growth areas, trends, partnerships or new ways of reaching existing market 
• Prospect potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram service and the mutual business benefit of becoming an agent. Utilize SalesForce , cold calling, and email to generate new sales opportunities. 
• Build partnerships with existing agents to ensure MoneyGram’s business plan and targets are met while expanding company’s market share and profitability. 
• Report to the line manager with accurate weekly, monthly, and quarterly results. Able to follow up a concrete visits schedule agenda provided by the company.  
• Ensure all necessary agent documentation is to the relevant standard as requested from the company or local regulations and manages the submission of any new agent on boarding process, via the relevant documents collection.  
• Ensure all agent’s information and stored profile data are up to date, with a responsibility to manage all potential data change requests via the relevant internal support processes in a timely manner.  
• Deliver product and system training to new agents providing education on all supporting functions, making sure agent is educated on company’s credit and collections policies. Ensure agent compliance bi-yearly training cycle is completed. Take actions to create a growth plan per agent which will be closely monitored. 
• Collaborate daily with key support internal departments and takes ownership of key agents’ operational or technical needs and requests, that impact revenue.  
• Work with the marketing and pricing teams, as required, to support MoneyGram visibility, pricing competitiveness, product profitability and development. Ensure location branding is up to date and take actions on the field towards this goal.    
• Extensive business travel is required, being able to control work related tasks and participate in key meetings via mobile devices. Ability to follow and manage a concrete agent visit schedule with overnight stays in different cities.  
• Perform other duties as required by the business.  

What you will need to be Successful  

Education

• BA/BS degree in related field preferred or equivalent work experience.

Experience

• 3+ years' experience in a field sales role or any related experience on selling and managing sales. Money Transfer sector related previous experience will be considered as a strong asset. 
• Demonstrated expertise in independently planning, managing and executing sales strategies 
   

Essential Skills

• Fluent in both written and spoken in Italian and English language. Spanish, Urdu, Bengali, Hindi will be considered as a strong asset.
• Proven track record in sales & business development, with a demonstrated ability to increase network expansion/volumes. Strong negotiation skills are needed.  
• Excellent problem-solving skills and analytical thinking: able to identify and analyze problems and find appropriate solutions effectively and proactively. 
• Effective Time management proven skills – ability to control workload in a structured manner 
• Able to work in a culturally diverse environment and be sensitive to cultural differences. 
• Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties. 
• Prior exposure in presenting product/service opportunities to clients/customers. 
• First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the phone. 
• Strong organizational and presentation skills; ability to present to prospective Agents in a professional format.  
• Computer literate – Strong Excel and PowerPoint skills. Ability to read and create performance reports and present them via a power point presentation. SalesForce CRM knowledge will be considered as strong asset (leads and opportunities creation and management in Salesforce).
• Driving license cat. B.

Why Join Us?

Here are some reasons it is so easy to love your career with us!

• Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free!
• Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
• Meal Vouchers (issued monthly) - Save on daily expenses with meal vouchers, ensuring you always have a good meal.
• Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
• Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
• Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered.
• Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
• Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.

Location: This position is based in Italy. While this is a remote flexible role it is required to reside in this country.

About MoneyGram
MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.
The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves — helping people around the world support their loved ones and build better futures.

#LI-AZ1
 

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Sr Territory Account Executive - 25010630

Location: New York, New York | United States of America | Remote

Job Schedule: Full-time

Department: Sales

We are seeking a Senior Territory Account Executive who is responsible for maximizing revenue, developing sales for retail business within an assigned territory, and promoting MoneyGram Products to new and existing retail partners. The Senior Territory Account Executive is also responsible for developing and executing sales plans, coordinate efforts with territory partners in a team environment, accurately complete routine reports and be compliant with regulatory and company guidelines.

What you will get to do:

·         Prospect and generate new revenue sales by sign in new retail locations and support sales ramp up to add value to the MoneyGram Business.

·         Promote MoneyGram POS and Products that delivers services such Money Transfer, Express Payments, Money Orders and digital services.

·         Maintain and growth sales and revenue from the existing portfolio.

·         Keep a weekly In-Person visit plan to maintain sales and drive revenue growth. Visiting at least 35 retailers per week. Report each visit/ call in the MG partner profile.

·         Meet and exceed key performance indicators, sales call/visits activity, Wire Sales Targets, Revenue Targets and Partner activation targets.

·         Collaborate cross-functionally with the inside sales and internal teams to leverage cross-selling opportunities, address cases and maximize product offering.

·         Demonstrates thorough knowledge of MoneyGram products (Money Orders, Money Transfers, Bill payments, and prepaid cards) to further educate business owners and decision makers.

·         Maintains up-to-date database to document sales call information, trends, future call objectives, sampling data and overall sales performance. Use all available data and reporting to identify growth opportunities within sales territory.

Who you are:

Education:

• BA/BS degree in related field preferred or equivalent work experience.

Experience:

• 5+ years’ experience in a field sales role, selling, and servicing retail customers.
• Demonstrated expertise in independently planning, managing and executing sales strategies.

Essential Skills:

·         Bilingual - Spanish is a must.

·         Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.

·         Negotiation.

·         Able to commute 80% of the time.

·         Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.

·         Prior exposure in presenting product/service opportunities to clients/customers.

·         First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone.

·         Strong presentation skills - ability to present to prospective Agents in a professional format.

·         Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team.

·         Excellent problem solving skills - able to effectively and proactively identify and analyze problems and find appropriate solutions.

·         Commercial acumen - able to work with key business partners to maximize business capacity for all parties.

·         Able to work in a culturally diverse environment and be sensitive to cultural differences.

·         Computer literate - able to use Microsoft suite of packages.

·         Must have your own vehicle. 

Why Join Us?

• Drive Real Impact: Play a key role in expanding access to affordable and secure financial services that connect communities globally

• Own Your Territory: Take charge of a dynamic region, leading growth and strategy for retail partnerships with autonomy to make decisions that matter.

• Grow with a Global Brand: Join a trusted name in cross-border money transfers with a strong presence and reputation across diverse markets.

• Collaborate for Success: Be part of a high-performing, collaborative team that values innovation, accountability, and shared wins.

• Develop Your Career: Gain exposure to strategic sales, market development, and cross-functional collaboration, positioning you for future leadership opportunities.

• Be Recognized: Your contributions to network expansion and market growth will be visible, valued, and celebrated.

Location

This role covers the Brooklyn, NY area with up to 50% travel

About MoneyGram:

MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.

 MoneyGram does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. MoneyGram also does not hire F-1’s working on EAD for this position. 

• Flexible Remote First Flexibility 

• Generous PTO 

• 13 Paid Holidays  

• Medical / Dental / Vision Insurance 

• Life, Disability and other benefits 

• 401K with competitive Employer Match 

• Community Service Days 

• Generous parental leave

 Anticipated Base Pay: Starting at $65,000+ and participation in our uncapped sales incentive plan. We are open to going significantly higher based on your experience and skill set

Disclaimer: The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on the company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. 

S

Growth Content Creator - 26010103

Location: London, England | United Kingdom | Remote

Job Schedule: Full-time

Department: Marketing

About the Role

We're hiring a Growth Content Creator to help us unlock the next wave of performance creative across paid social, app store (UAC/ASA), and lifecycle channels. 

You'll work at the intersection of insight, speed, and boundless imagination - using AI tools to create and iterate content that converts. Sometimes you'll work from a clear brief. Other times, it's a single insight and a challenge to beat the control. 

You'll collaborate with our Ops Leads, Performance Marketers, Lifecycle Teams, and our Performance Creative Director to embed AI into our creative workflows. 

You'll have full freedom to explore tools, test formats, and iterate quickly. If you love building with AI and want to create breakthrough content at speed - we'd love to talk. 

What You'll Do

• Create high-performing content for paid social (Meta, TikTok, YouTube), UAC/ASA, and lifecycle campaigns

• Use tools like Celtra, Veed, ElevenLabs, and whatever is next - there are no restrictions. If it helps us move faster and better, it's on the table. 

• Turn winning ads into high-impact iterations - fast. You'll analyze what's working, remix formats, and scale what performs. 

• Collaborate closely with the Performance Creative Director and Growth Marketers to align on briefs, goals, and audience insights.

• Work in testing loops - experimenting with hooks, visuals, and CTAs to learn fast and ship faster.

• Keep your ear to the ground - monitoring platform trends, formats, and maybe even meme culture to keep our content ahead of the curve.

What We're Looking For

• Hands on experience using AI creative tools to create content. Maybe you haven't scaled this and are just getting started!

• A test-and-iterate mindset - you're always looking for the next win.

• Creative thinker who's fast, flexible, and not afraid to try something new.

• Bonus: Experience with short-form formats, UGC-style creative, and/or mobile-first design.

Location

• Based in the US or UK

• Remote-friendly across compatible time zones

   

About MoneyGram

MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.
The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves — helping people around the world support their loved ones and build better futures.

Growth Content Creator

VP, CFO of Retail - 26010137

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Finance

Vice President

Solutions Engineer - Pay-outs Integrations - 26010140

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Product

Solutions Engineer - Pay-outs Integrations - Remote in India. 

At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone.  We are a customer-centric, digital-first, cross-border money movement network. Through our fintech innovation and strategic partnerships with world-leading brands, we are transforming how consumers and businesses send and receive money globally. 
Our digital and in-person products serve millions of customers, powered by a diverse and dedicated team of professionals who are driven to make a difference.

We are seeking a Solutions Engineer with robust technical capabilities to be responsible for the design, implementation, support, maintenance, and optimization of enterprise integration capabilities, with a strong focus on pay-outs, and financial system integrations who thrive in a fast-paced environment where your skills shape the future of payments. If this sounds like you, we would love to hear from you!

What you will get to do :

This role supports both product and operational initiatives, delivering secure, scalable, and highly available pay-out services using enterprise API management and integration platforms such as Apigee, MuleSoft, Gravitee, or CA Layer7. The Solutions Engineer partners closely with product, sales, and external partner teams to ensure integrations meet reliability and SLA requirements.

Primary Responsibilities : 

• Design, build, and support pay-out web services (REST/SOAP) using Apigee, MuleSoft, Gravitee, or CA Layer7

• Implement and maintain API gateway policies for security, including authentication, authorization, encryption and throttling controls

• Write and maintain SQL DML scripts supporting pay-out transactions.

• Translate business requirements into technical specifications, service contracts, and integration designs

• Identify scope and partner with business and product teams to drive resolution

• Contribute to technical decision-making by proposing practical solutions that balance business needs, risk controls, and system performance

• Partner closely with product, sales, and external partner teams to ensure integrations meet reliability and SLA requirements.

   

   

  Who you are : 

   

   

• Problem Solving: You have excellent problem-solving skills.

• Analytical: You have an analytical mind set.

• Quality Committed: You are passionate about engineering excellence.

• Technical Skills: 

  • 3+ years of experience in engineering, integrations, or enterprise IT systems

  • Strong hands-on experience building and supporting external partnerships

  • Expertise in enterprise web services (REST and SOAP)

  • Experience with at least one API management platform:

    • Apigee

    • MuleSoft

    • Gravitee

    • CA Layer7 (Broadcom)

  • Strong understanding of HTTP/S, TLS, API security, idempotency, retries, error handling, and service versioning

  • Advanced SQL skills including complex queries, DML scripting, reconciliation support, and performance tuning

  • Experience with JSON, XML, XSD, WSDL, XSLT, and data transformations

Why you will like to work with us :

• Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free! 

• Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones. 

• Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community. 

• Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth. 

• Transfer Fee Reimbursement - Corporate products and services at discounted prices. We’ve got you covered. 

• Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being. 

• Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues. 

• Remote work flexibility - Enjoy the freedom of working remotely with flexible scheduling options.

About MoneyGram :

MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.

The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves — helping people around the world support their loved ones and build better futures.

Solutions Engineer - Pay-outs Integrations - Remote in India. 

Kassierer / Kassiererin - Filiale München - 30 St. / Woche M/W/D - 26010151

Location: Muenchen, DE-Muenchen | Germany |

Job Schedule: Part-time

Department: Sales

MoneyGram ist ein globales Zahlungsnetzwerk, das entwickelt wurde, um Geld schnell, einfach und vertrauenswürdig über Grenzen hinweg zu transferieren. Seine Omnichannel-Plattform ermöglicht es Verbrauchern, Entwicklern und Agenten, Bargeld, Fiatwährungen und Stablecoins auf die für sie passende Weise zu versenden.
Das Unternehmen betreut jährlich über 50 Millionen Kundinnen und Kunden in mehr als 200 Ländern und Territorien, verfügt über nahezu eine halbe Million Einzelhandelsstandorte sowie ein schnell wachsendes digitales Ökosystem, das Milliarden von Geräten erreicht. Als einer der bekanntesten und vertrauenswürdigsten Namen im globalen Zahlungsverkehr gestaltet MoneyGram kontinuierlich neu, wie Geld bewegt wird – und hilft Menschen weltweit dabei, ihre Angehörigen zu unterstützen und eine bessere Zukunft aufzubauen.
Zur Ünterstützung unseres Geschäftes in München suchen wir eine/einen Sales Associate/ Kundenbetreuer (m/w/d). In dieser Rolle werden Sie für die Kundenbetreuung und Entwicklung der Geschäfte vor Ort verantwortlich sein.
 

Ihre Aufgaben:

• Sie sind zuständig für einen kompetenten und ansprechenden Kundenservice
• Sie sind verantwortlich für die reibungslose Abwicklung der Geldüberweisung und des Verkaufs von MoneyGram Produkten
• Sie beachten dabei die Regelungen und Vorgehensweisen von MoneyGram im Bezug auf die Sicherheit und die Bekämpfung der Geldwäsche
• Sie sind für den ordnungsgemäßen Zustand der Geschäftsstelle verantwortlich
• Sie setzen die Marketingkampagnen vor Ort zur Unterstützung des Geschäfts um

• Sie arbeiten in einem Schichtwechselsystem an 5/6 Tagen pro Woche zwischen Montag und Sonntag. Die durchschnittliche 

  Wochenarbeitszeit beträgt 30 Stunden.

Ihr Profil:

• Idealerweise bereits einschlägige Erfahrung in einem ähnlichen Berufsumfeld

   

• Sehr gute Deutschkenntnisse in Wort und Schrift. Englische Sprachkenntnisse von Vorteil.
• Gute Erfahrung im Umgang mit Bargeld und IT Systemen
• Flexibilität, auch bezüglich der Arbeitszeiten (Schicht- und Wochenendarbeit 08:00 – 20:30)
• Kundenorientierung und Leidenschaft für Vertrieb und den Umgang mit Kunden
• Kommunikationsstärke und Freundlichkeit, Ehrlichkeit, Genauigkeit, Motivation
  
   

Wir bieten Ihnen:

• Die Erfahrung eines der weltweit führenden Unternehmen im Bereich des Bargeldtransfers
• Eine abwechslungsreiche, verantwortungsvolle Tätigkeit in einem globalen Unternehmen und einem Wachstumsmarkt
• Ein angenehmes Arbeitsklima in einem engagierten und motivierten Team
• Ein attraktives, erfolgsorientiertes Vergütungspaket
• Eine strukturierte und umfassende Einarbeitung

JD to be added

Sales Operations Manager - 26010160

Location: Location, | | Remote

Job Schedule: Full-time

Department: Sales

Who we are:

At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking a detail-oriented and analytical Sales Operations Manager to support our sales organization in driving performance, improving operational efficiency, and delivering actionable insights. This role will partner closely with Sales Leadership, Regional Leaders, Finance, and other cross-functional teams to help optimize sales processes, reporting, forecasting, and business execution.

The ideal candidate has strong analytical skills, experience working with CRM systems (especially Salesforce), and the ability to translate data into meaningful recommendations that support revenue growth.

What you'll do:
Support the sales organization by providing operational and analytical assistance to drive business performance.

- Develop, maintain, and enhance sales performance reporting, dashboards, and KPIs using Salesforce (SFDC) and other tools.

- Build and manage recurring and ad hoc reports to support sales pipeline visibility, forecasting, and target tracking.

- Partner with Sales Leadership to identify process improvements and operational efficiencies across the sales lifecycle.

- Maintain CRM data integrity, ensuring accurate tracking of opportunities, leads, and customer interactions.

- Assist with basic Salesforce configuration and administration tasks.

- Collaborate with cross-functional teams including Marketing, Finance, Pricing, and Customer Success.

- Provide market and performance analysis to identify trends, risks, and growth opportunities.

- Support onboarding and enablement efforts for new sales partners or internal sales team members.

- Perform other related duties as assigned.

What we're looking for:
- Bachelor’s degree in Business, Finance, Analytics, or a related field (or equivalent experience).

- 5+ years of experience in sales operations, business operations, analytics, or a related role.

- Strong proficiency in Microsoft Excel and reporting tools.

- Hands-on experience with Salesforce, including reporting, dashboards, and basic configuration support.

- Ability to analyze data and provide actionable recommendations.

- Excellent communication skills and ability to work effectively across teams.

Preferred Qualifications

- Experience in financial services, payments, or a sales-driven environment.

- Knowledge of sales compensation, commissions, or pricing support.

- Salesforce certifications (Administrator, Advanced Administrator, Sales Cloud Consultant) are a plus.

- Familiarity with BI tools such as Tableau, Power BI, or Looker.

Key Competencies

- Analytical and data-driven mindset

- Strong attention to detail

- Collaborative, team-oriented approach

- Process improvement focus

- Ability to thrive in a dynamic, results-driven environment

Senior Tech Ops Analyst - Observability - 26010155

Location: Mumbai, Maharashtra | India |

Job Schedule: Full-time

Department: Information Technology

At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.

We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.

If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.

About the role

We are seeking a highly skilled and experienced Senior TechOps Analyst with a strong focus on observability, monitoring, logging, and APM (Application Performance Monitoring) platforms, particularly Coralogix or comparable solutions such as Splunk. This role is critical in ensuring the reliability, performance, and scalability of our production systems through proactive monitoring, deep analysis, and continuous improvement of observability practices.
The ideal candidate brings deep technical expertise in logging architectures, distributed systems, APM tooling, Linux environments, and cloud platforms, combined with a strong analytical mindset and a passion for operational excellence.
What you will get to do

What you will get to do

Observability, Monitoring & APM

• Design, implement, and maintain comprehensive observability solutions using Coralogix or similar platforms.
• Deploy and manage APM tools to monitor application performance, latency, and service dependencies.
• Develop and optimize dashboards, alerts, and queries to ensure proactive detection of incidents and performance bottlenecks.
• Establish best practices for logging, metrics, tracing, and APM instrumentation across distributed systems.
• Perform deep analysis of logs, traces, and metrics to identify trends, anomalies, and root causes of system issues.
• Drive improvements in alert quality, reducing noise while increasing actionable insights.

Incident Management & Troubleshooting

• Act as a senior escalation point for complex production incidents.
• Leverage APM, logs, and metrics to quickly isolate and resolve performance issues.
• Lead root cause analysis (RCA) efforts and document findings with actionable remediation steps.
• Collaborate with engineering teams to resolve system outages and performance degradation.
• Participate in on-call rotations and provide timely resolution of critical issues.

Platform & Infrastructure Operations

• Monitor and optimize cloud infrastructure (AWS or GCP) for performance, cost, and reliability.
• Work closely with DevOps and SRE teams to enhance system resilience and scalability.
• Implement automation for operational tasks and monitoring workflows.

Logging & Data Management

• Architect and maintain centralized logging pipelines.
• Ensure proper log ingestion, parsing, enrichment, and retention strategies.
• Optimize log storage and query performance within observability platforms.
• Enforce logging standards and governance across development teams.

Collaboration & Enablement

• Partner with engineering, security, and product teams to integrate observability and APM into the development lifecycle.
• Provide guidance and mentorship on monitoring, logging, and APM best practices.
• Conduct training sessions and create documentation for internal stakeholders.
• Contribute to continuous improvement initiatives and operational maturity.

What You Will Need to Be Successful

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
• 5+ years of experience in Technical Operations, Site Reliability Engineering, or similar roles.
• Hands-on experience with Coralogix, Splunk, or comparable observability/logging platforms.
• Proven experience with APM tools (e.g., Dynatrace, New Relic, AppDynamics, Instana, Sentry).
• Strong expertise in monitoring, logging, tracing, and alerting strategies in production environments.
• Advanced knowledge of Linux/Unix systems administration.
• Experience with at least one major cloud provider (AWS or GCP).
• Proficiency in scripting languages such as Python, Bash, or similar.
• Solid understanding of distributed systems and microservices architectures.
• Openness for 24/7 shift work + on call weekends schedule.

Preferred Qualifications

• Experience with modern observability frameworks (OpenTelemetry, Prometheus, Grafana).
• Familiarity with CI/CD pipelines and DevOps practices.
• Knowledge of containerization technologies (Docker, Kubernetes).
• Experience with infrastructure-as-code tools (Terraform, CloudFormation).
• Exposure to security monitoring and SIEM tools.
• Certifications in cloud platforms or observability/APM tools are a plus.

Key Competencies

• Strong analytical and problem-solving skills.
• On call rotational support.
• Excellent communication and cross-functional collaboration abilities.
• Ability to work under pressure and manage multiple priorities.
• Detail-oriented with a focus on continuous improvement.
• Proactive mindset with a strong sense of ownership and accountability.

What Success Looks Like

• High system uptime and reduced incident frequency.
• Improved observability and APM coverage across all services.
• Faster incident detection and resolution times.
• Clear visibility into application performance and service dependencies.
• Well-structured, actionable dashboards and alerts.
• Strong collaboration with engineering teams leading to better system design.

Why Join Us?

Here Are Some Reasons You Will Love Working At MoneyGram!

• Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free!
• Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
• Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
• Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
• Transfer Fee Reimbursement - Corporate products and services at discounted prices. We’ve got you covered.
• Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
• Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.
• Remote work flexibility - Enjoy the freedom of working remotely with flexible scheduling options.

Location: This position is based in India. While this is a remote flexible role it is required to reside in this country.

About MoneyGram

MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world's largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces award three years in a row.

#LI-AZ1

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Head of Internal Audit EU & UK (Senior Manager) - 26010156

Location: Brussels, BE-Brussels | Belgium |

Job Schedule: Full-time

Department: Finance

At MoneyGram, we connect the world by making the movement of money across borders seamless, affordable, and secure for everyone.

About the role

As the Head of Internal Audit for the EU and UK (Senior Manager), you will establish, implement, and oversee the Internal Audit function for MoneyGram’s regulated entities across the region within a globally governed Internal Audit model. The role ensures that Internal Audit operates in alignment with the Regulation of 19 May 2015 (circular nbb_2015_21) and with internationally recognized Internal Audit standards, while preserving local independence and direct access to the statutory governing body. 
You will serve as a senior leader accountable for the audit framework, annual planning, execution, reporting, and continuous improvement. The role reports functionally to the regulated entity Board of Directors and administratively to the Vice President, Global Internal Audit.

What you will get to do

Independence, governance, and charter

• Oversee an Internal Audit function that complies with the principles of the Regulation of 19 May 2015 (circular nbb_2015_21).
• Develop, regularly update, and support approval of an Internal Audit Charter for the EU and UK regulated entities, ensuring local regulatory expectations are reflected.
• Ensure proper implementation of the Charter by maintaining sufficient resources and competencies in the field of internal audit.
• Maintain direct and unrestricted access to the regulated entity Board and clear escalation routes when independence or resourcing is at risk.

Audit planning and execution

• Ensure a risk-based audit plan is created, validated, and executed annually, covering all activities and material risks of the EU and UK entities, including technology and IT risks, while providing local risk perspective and constructively challenging proposed coverage.
• Lead and oversee audit engagements from planning through reporting, ensuring alignment with the Global Internal Audit Standards issued by the Institute of Internal Auditors.
• Ensure audit work is complete, well documented, and provides clear, evidence-based insights.
• Provide effective and timely reporting on audit status, obstacles and required actions.
• Manage and maintain the internal audit issues log, including follow up, status updates, and reporting to internal and external stakeholders.
• Recommend improvements to governance, risk management, and internal controls through audits, testing, and project involvement.
• Respond to internal and external requests for information, ensuring accuracy, consistency, and adherence to the approved operating model.
• Serve as a trusted partner to management on governance, process, internal control, and risk matters while preserving independence.
• Promote a proactive, forward looking, and solution-oriented approach, leveraging tools and technology to drive efficiency.

Quality, continuous improvement, and coordination

• Participate in the application of an internal quality control and continuous improvement system.
• Coordinate and exchange information with other lines of defense to support a strong assurance ecosystem.

Stakeholder and regulatory engagement

• Present audit plans and results clearly to internal and external stakeholders, including regulatory bodies.
• Serve as the primary Internal Audit point of contact for the National Bank of Belgium (NBB), Financial Conduct Authority (FCA), HM Revenue & Customs (HMRC) and other regulators.
• Support jurisdiction specific expectations such as UK Fit and Proper assessments, ensuring responses align with the approved Charter and Internal Audit operating model.

Ways of working in a global model

• Operate within Global Internal Audit governance, methodology, standards, quality expectations, and tooling.
• Influence resourcing by assessing adequacy for local risk.

What You Will Need to Be Successful

• 12+ years of Internal Audit experience in financial services or payments, including leadership of complex audits and stakeholder engagement.
• Strong command of Internal Audit methodology, risk assessment, sampling, audit documentation, reporting, and issue follow up.
• Demonstrated understanding of European and UK regulatory environments and engagement with governing bodies and regulators.
• Proven ability to influence, including challenge, negotiation, and constructive escalation to Boards.
• Effective communicator who can build relationships and manage expectations across senior stakeholders and regulators.
• CIA preferred. CISA, CRMA, CPA or other relevant certifications beneficial.
• Experience with audit management and data analytics tools is a plus.

Why Join Us?

Here Are Some Reasons You Will Love Working At MoneyGram!

• Comprehensive Health Insurance - Full coverage for you. Stay healthy and worry-free! 
• Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones. 
• Meal Vouchers (issued monthly) - Save on daily expenses with meal vouchers, ensuring you always have a good meal. 
• Eco Vouchers - Contribute to a sustainable future with eco vouchers for environmentally friendly purchases. 
• Pension Program - Secure your future with our robust pension plan, ensuring a comfortable retirement. 
• Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community. 
• Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth. 
• Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered. 
• Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being. 
• Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.

Location: This position is based in Brussels, Belgium. While this is a hybrid flexible role it is required to reside in this country and visit the office from time to time.

About MoneyGram
MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.
The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves — helping people around the world support their loved ones and build better futures.

#LI-AZ1

Sr Manager, Internal Audit

Territory Account Executive - North East Italy - 26010164

Location: Rome, IT-Rome | Italy |

Job Schedule: Full-time

Department: Sales

About the role

The Territory Account Executive (coverage: North East Italy - Trentino Alto Adige, Veneto, Friuli Venezia Giulia) will be responsible for expanding the Agent network across the assigned region by research new market opportunities identifying prospects and signing up new Agents in line with the company’s business strategy. Candidate should have excellent communication, interpersonal, and customer service skills. He should also be able to demonstrate ability to meet deadlines while having strong analytical skills. 

What you’ll do

• Represent company’s products and services to identify how company’s solutions meet market needs. 
• Provide market analysis in terms of needs and opportunities, strong market monitoring and competition activities. 
• Expand the agents’ network: research and identify new business opportunities - including new markets, growth areas, trends, partnerships or new ways of reaching existing market 
• Prospect potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram service and the mutual business benefit of becoming an agent. Utilize SalesForce , cold calling, and email to generate new sales opportunities. 
• Build partnerships with existing agents to ensure MoneyGram’s business plan and targets are met while expanding company’s market share and profitability. 
• Report to the line manager with accurate weekly, monthly, and quarterly results. Able to follow up a concrete visits schedule agenda provided by the company.  
• Ensure all necessary agent documentation is to the relevant standard as requested from the company or local regulations and manages the submission of any new agent on boarding process, via the relevant documents collection.  
• Ensure all agent’s information and stored profile data are up to date, with a responsibility to manage all potential data change requests via the relevant internal support processes in a timely manner.  
• Deliver product and system training to new agents providing education on all supporting functions, making sure agent is educated on company’s credit and collections policies. Ensure agent compliance bi-yearly training cycle is completed. Take actions to create a growth plan per agent which will be closely monitored. 
• Collaborate daily with key support internal departments and takes ownership of key agents’ operational or technical needs and requests, that impact revenue.  
• Work with the marketing and pricing teams, as required, to support MoneyGram visibility, pricing competitiveness, product profitability and development. Ensure location branding is up to date and take actions on the field towards this goal.    
• Extensive business travel is required, being able to control work related tasks and participate in key meetings via mobile devices. Ability to follow and manage a concrete agent visit schedule with overnight stays in different cities.  
• Perform other duties as required by the business.  

What you will need to be Successful  

Education

• BA/BS degree in related field preferred or equivalent work experience.

Experience

• 3+ years' experience in a field sales role or any related experience on selling and managing sales. Money Transfer sector related previous experience will be considered as a strong asset. 
• Demonstrated expertise in independently planning, managing and executing sales strategies 
   

Essential Skills

• Fluent in both written and spoken in Italian and English language. Spanish, Urdu, Bengali, Hindi will be considered as a strong asset.
• Proven track record in sales & business development, with a demonstrated ability to increase network expansion/volumes. Strong negotiation skills are needed.  
• Excellent problem-solving skills and analytical thinking: able to identify and analyze problems and find appropriate solutions effectively and proactively. 
• Effective Time management proven skills – ability to control workload in a structured manner 
• Able to work in a culturally diverse environment and be sensitive to cultural differences. 
• Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties. 
• Prior exposure in presenting product/service opportunities to clients/customers. 
• First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the phone. 
• Strong organizational and presentation skills; ability to present to prospective Agents in a professional format.  
• Computer literate – Strong Excel and PowerPoint skills. Ability to read and create performance reports and present them via a power point presentation. SalesForce CRM knowledge will be considered as strong asset (leads and opportunities creation and management in Salesforce).
• Driving license cat. B.

Why Join Us?

Here are some reasons it is so easy to love your career with us!

• Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free!
• Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
• Meal Vouchers (issued monthly) - Save on daily expenses with meal vouchers, ensuring you always have a good meal.
• Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
• Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
• Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered.
• Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
• Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.

Location: This position is based in Italy. While this is a remote flexible role it is required to reside in this country.

About MoneyGram
MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.
The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves — helping people around the world support their loved ones and build better futures.

#LI-AZ1
 

Territory Account Executive

Sr Director, Pricing - 26010177

Location: Location, | | Remote

Job Schedule: Full-time

Department: Finance

Sr. Director, Global Pricing

MoneyGram is one of the most trusted and recognized brands in global payments, serving over 50 million customers a year across 200+ countries through nearly 500,000 retail locations and a rapidly expanding digital ecosystem. We're driving a bold transformation, building the next generation of cross-border payments with both fiat and stablecoin capabilities at scale.

We are seeking a leader in Pricing to define, build, and optimize the pricing strategy that power MoneyGram’s global omnichannel remittance services as well as new product pricing in areas, like crypto. You will lead the operating model that balances revenue growth, contribution margin, and customer value across corridors, channels, and customer lifecycles. This is a highly visible role at the core of MoneyGram’s commercial engine, with direct impact on financial performance and long‑term value creation.
This role reports to the EVP of Growth and Partnerships.

WHAT YOU WILL LEAD
1. Pricing P&L Ownership and Strategy
•    Own global pricing as a true P&L, accountable for revenue, contribution margin, take rate, and profitability across corridors, channels, and customer segments.
•    Define enterprise-wide pricing strategy that aligns business objectives—growth, margin optimization, customer acquisition, and retention—with market dynamics and competitive positioning.
•    Set pricing objectives and guardrails that balance short term performance with long term customer value and brand trust.
2. Pricing Models, Economics & Testing
•    Oversee the development and application of pricing models covering FX spreads, fees, corridor economics, elasticity, and competitive benchmarking.
•    Lead pricing experimentation, including A/B testing, pilots, cohort based pricing, and lifecycle driven offers to continuously optimize performance.
•    Translate economic shifts into actionable pricing strategies and changes that drive measurable financial outcomes.
3. Performance Management & Forecasting
•    Define KPIs, dashboards, and reporting that track pricing performance, revenue quality, margin stability, and customer behavior.
•    Partner with Finance and Analytics to forecast pricing impacts, quantify trade offs, and support business planning and investment decisions.
•    Ensure leadership has clear visibility into pricing drivers, risks, and opportunities across the global portfolio.
4. Cross-Functional & Executive Leadership
•    Act as the pricing thought leader and executive partner across the Business, Finance, Product, Marketing, and Compliance.
•    Build a deep relationship with Treasury to manage the Fx rate inputs to the pricing system.
•    Influence senior stakeholders through clear, data-backed recommendations and structured decision frameworks.
•    Build and develop high performing pricing talent and foster a culture that treats pricing as a core general management discipline.

WHO YOU ARE
Experience
•    10+ years in pricing within fintech, payments, or related domains.
•    Strong background in growth and transformation business environments.
Capabilities
•    Deep understanding of pricing economics, including FX based pricing, fees, elasticity, corridor level performance, and customer segmentation.
•    Strong analytical and financial acumen, paired with the ability to translate insights into clear strategic and operational decisions.
•    Comfortable leading experimentation and using data to inform continuous optimization.
•    Exceptional communication skills—able to explain complex technical/financial concepts simply.
•    High bias for action; thrives in fast moving, evolving environments.
Leadership Profile
•    Customer centric and data driven thinker.  
•    Balances strategic vision with hands on execution.
•    Builds systems that scale globally while empowering local teams.
•    Clear, structured communicator; excellent cross functional collaborator.

LOCATION
MoneyGram is headquartered in Dallas but location for this role is flexible.

ABOUT MONEYGRAM
MoneyGram is a global financial technology leader, empowering consumers and businesses to send and manage money across 200 countries and territories. With an industry-leading app and one of the world's largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, TX, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row. The company is backed by Madison Dearborn Partners, a leading private equity firm, which acquired MoneyGram in 2023.y firm, which acquired MoneyGram in 2023.

Sr Pricing

Inside Sales Representative - 26010180

Location: Bucharest, RO-Bucharest | Romania |

Job Schedule: Full-time

Department: Sales

What you will contribute:

The Inside Sales Representative is responsible for finding new agents, retaining the current agent portfolio and developing innovative solutions for bettering sales and service. The job plays a crucial role in establishing relationships and marketing MoneyGram’s brand. The Inside Sales Representative sources new sales opportunities through inbound lead follow-up and outbound phone/e-mail contacting.

What you'll do:

• Generates revenue via phone or virtual meetings by obtaining agent information, understanding and interpreting competitive requirements, providing market information, and developing accounts in collaboration with the sales team. 

• Follows a script to advertise products to interested consumers. 

• Facilitates the entire sales process from initiation of the original call through finalization of account set-up for each agent. 

• Fills and communicates orders. 

• Files documents, updates, and product information. 

• Responds effectively to consumer questions. 

• Explores opportunities to create leads. 

• Develops current accounts. 

• Troubleshoots, tracks problems and navigates agents through MoneyGram support structure. 

• Other duties as assigned.

What we're looking for:

Education and Experience:  

• BA/BS degree in related field preferred or equivalent work experience. 

• 2+ years’ experience in a sales role, selling, and servicing customers.

Skills and experience:  

• An engaging, outgoing personality and passion for helping customers. 

• Ability to communicate to both prospects and customers. 

• Ability to meet sales goals. 

• Ability to close sales. 

• Ability to build relationships. 

• Data entry skills / Excel / SF knowledge is preferred.

About MoneyGram

MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.

The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves — helping people around the world support their loved ones and build better futures.

Here are some reasons it is so easy to love your career with us! 

• Comprehensive Health Insurance - Full coverage for you. Stay healthy and worry-free! 

• Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones. 

• Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community. 

• Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth. 

• Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered. 

• Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being. 

• Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues. 

 Inside Sales Representative

Operations Specialist - 26010181

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Global Operations

About MoneyGram

Did you know there are 1.4 billion¹ people in the world that are financially underserved by traditional banks?

In many cases, people that depend on remittances being sent or received, often across different countries. Sometimes even across different continents. MoneyGram impacts the daily life of 1.5 million customers, connecting families and businesses across borders.
By relying on a vast network of agents, by being present in 200+ different countries, and by developing cutting-edge payment technology, MoneyGram is paving the way for global financial fairness and inclusion!

Will you join us in our journey?

What you will get to do as an Operations Specialist

·       Act as the primary point of contact for MoneyGram’s partners, resolving complex issues related to reconciliation, research, risk, compliance, and customer inquiries, while managing the account base to meet department expectations.

·       Oversee the reconciliation of unmatched settlements for assigned financial institutions, ensuring timely resolution of discrepancies and compliance with daily priorities related to key accounts and MoneyGram relationships.

·       Research and analyze item exceptions for customers and the department, resolving them within service level agreements, minimizing financial risk, and maintaining accurate documentation for auditing purposes.

·       Serve as the key contact for financial institutions, addressing high-dollar adjustments, reconciling complex accounts, and mitigating financial impact through effective resolution of discrepancies across internal systems and settlement files.

·       Collaborate with internal teams (sales, product, etc.) and external partners to identify and implement process improvements, driving operational efficiencies and enhancing service delivery.

·       Manage inventory levels at agent and supplier/warehouse locations, assign inventory ranges to agents, track destroyed or lost stock, assist with training new employees, and ensure outsourced functions meet SLAs and quality assurance standards.

What you will need to be successful

·       High School Diploma or GED required. Bachelor’s degree in finance, Accounting, Business, or related field preferred.

·       4-6 years of experience in bank operations, partner support, or financial services.

·       Experience in settlement reconciliation, inventory management, and troubleshooting technical issues.

·       Previous experience with MoneyGram products, POS systems, or financial institutions preferred.

·       Strong analytical and problem-solving skills with the ability to resolve complex financial issues.

·       Experience with reconciliation processes, financial reporting, and settlement systems.

·       Ability to communicate effectively with internal and external stakeholders across multiple channels (phone, email, chat).

·       Detail-oriented with strong documentation and audit trail management skills.

·       Proficient in Microsoft Office (Excel, Word, PowerPoint) and other financial systems and applications.

·       Ability to manage multiple tasks, prioritize effectively, and work under tight deadlines.

·       Strong understanding of financial regulations, audit requirements, and risk mitigation practices.

·       Experience in driving process improvements and system efficiency.

 
Why Join Us?

·        Drive Real Impact: Play a key role in expanding access to affordable and secure financial services that connect communities globally

·        Own Your Territory: Take charge of a dynamic region, leading growth and strategy for retail partnerships with autonomy to make decisions that matter.

·        Grow with a Global Brand: Join a trusted name in cross-border money transfers with a strong presence and reputation across diverse markets.

·        Collaborate for Success: Be part of a high-performing, collaborative team that values innovation, accountability, and shared wins.

·        Develop Your Career: Gain exposure to strategic sales, market development, and cross-functional collaboration, positioning you for future leadership opportunities.

·        Be Recognized: Your contributions to network expansion and market growth will be visible, valued, and celebrated.

Location
Remote

 About MoneyGram 

MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. 

 MoneyGram does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. MoneyGram also does not hire F-1’s working on EAD for this position.  

• Flexible Remote First Flexibility 

• Generous PTO 

• 13 Paid Holidays  

• Medical / Dental / Vision Insurance 

• Life, Disability and other benefits 

• 401K with competitive Employer Match 

• Community Service Days 

• Generous parental leave

Anticipated Base Pay: Starting at $50,000+.

Disclaimer: The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on the company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. 

Operations Specialist