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Recruitment Fraud Statement

Beware of Recruiting Fraud

Job Applicants should be aware of job recruitment, interviews, and offer scams being perpetrated on the Internet and social media platforms. Scammers frequently misappropriate and use a company logos and/or photos of its executives to give the appearance of legitimacy. The scams prey upon those seeking employment and uses false and fraudulent offers of interviews or employment.

MoneyGram believes that one of the best ways to put a stop to a scam is awareness. No applicant for employment with MoneyGram is ever required to pay any money as part of the job application or hiring process. MoneyGram’s recruiting staff sends email communications to job applicants only from “@moneygram.com” email accounts. MoneyGram’s job recruitment process involves in-person and/or telephonic/video interviews.

Recognizing Recruiting Fraud

The following are warning signs of recruiting fraud:

  • Requiring a credit card, bank account number(s) or other personal financial information as part of the “job application” process.
  • The open position does not appear on the company’s website listing of job positions.
  • The contact email address contains a domain other than “@moneygram.com,” such as “@live.com,” “@gmail.com,” or another personal email account.
  • The position requires an initial monetary investment, such as a payment by wire transfer.
  • You are offered a payment or “reward” in exchange for allowing the use of your bank account (e.g., for depositing checks or transferring money related to employment).
  • The job posting does not mention required qualifications and job responsibilities, but instead focuses on the amount of money to be earned.

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Senior Marketing Media and Campaign Analyst- 23010674

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Senior Marketing Media and Campaign Analyst - 23010674

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Job Summary

 

The Senior Marketing Media and Campaign Analyst will work cross-functionally to collect data and develop analytic insights utilizing a variety of data sources and tools.   The position is responsible for dissecting campaign performance, transforming data into actionable insights, and delivering comprehensive reports both during and after campaigns to assess performance and provide solutions for improved efficiency and scale. The successful candidate will have a broad background in marketing campaign performance analytics, inclusive of Direct Mail, Email and Media. The ideal candidate will be able to analyze and assess performance of campaigns and translate quantitative and qualitative data into recommendations and plans for revising the campaign strategy.

 

 

Primary Responsibilities

  • Assists in the design, development, and execution of direct marketing campaigns with the goal of providing flawless and flexible execution
  • Develop comprehensive campaign reporting including general campaign response and financial metric tracking
  • Perform deep-dive analyses, providing key campaign learnings around customer segmentation, creative and other in-market test results
  • Provide go-forward recommendations that influence future campaign decisions based on empirical findings
  • Develop comprehensive campaign reporting including general campaign response and various key performance indicators
  • Communicate effectively in both written and verbal form; productively interact with all levels of management and various individuals across the company
  • Able to build development of a measurement framework for Media performance analytics, including the development of Media Mix Models
  • Formulates hypotheses, weighs alternatives, and determines appropriate recommendations for Market Campaign/Test Analysis & Measurement 
  • Leads discussions and presentations of results, recommendations, and business insights to leadership team
  • Performs in depth research on root cause of data anomalies that are uncovered through normal course of analysis and proactively engages resources to correct
  • Able to distill a complex collection of reports, graphs, summaries, and presentations that convey analytic results and align with business needs.
  • Writes complex SQL to query marketing data platforms, such as Google Big Query and Google Analytics
  • Support adhoc analytical project requests and marketing business performance reporting

Education

  • Bachelor’s Degree in Engineering, Math, Computer Science, Operations Research, Statistics and other related degrees.

 

Experience

  • 3-5 years of experience or relevant work experience in analytics, finance, or consulting roles.
  • Experience using tools such as SQL to assess datasets and recommend solutions.

 

Essential Skills

  • Demonstrated background in Media Marketing channel performance analytics and KPIs
  • Comparable analytic experience within a marketing environment, preferably in direct
  • Demonstrated leadership in the area of campaign performance tracking (Direct Mail, Email, Digital and Media channels)
  • Demonstrated ability distilling disparate data sets into a cohesive narrative and communicating effectively to various audiences
  • Adept at delivering infographics or distilling complex data into graphical presentations
  • Collaborate with the immediate and broader functional team to help provide holistic actionable insights
  • Delivering through cross-functional partnerships
  • Expertise with several leading data and analytics tools, such as Looker, Google Analytics, Google Big Query
  • Proficient in SQL to query large data platforms
  • Ability to create and execute actionable test designs
  • Strong Analytic and critical thinking skills
  • Strong verbal and written communication skills

 

 

Anticipated Base Pay: $80K-120K + participation in our annual bonus plan. 

Benefits: 

  • Remote Flexibility
  • Generous PTO
  • 13 Paid Holidays 
  • 22 Weeks of Maternity Leave 
  • 4 Weeks of Family Bonding 
  • Medical / Dental / Vision Insurance
  • 401K with Employer Match

Disclaimer: 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

#LI-REMOTE

#HTFUS

#LI-ME1

Sales Representative - Piemonte / Torino- 23010702

Location: Rome, IT-Rome | Italy |

Job Schedule: Full-time

Department: Sales

Sales Representative - Piemonte / Torino - 23010702

Location: Rome, IT-Rome | Italy |

Job Schedule: Full-time

Department: Sales

Job Summary

The Sales Representative will be responsible for expanding the Agent network across the assigned region by research new market opportunities identifying prospects and signing up new Agents in line with the company’s business strategy. Candidate should have excellent communication, interpersonal, and customer service skills. He should also be able to demonstrate ability to meet deadlines while having strong analytical skills.

 

Primary Responsibilities

  • Represent company’s products and services to identify how company’s solutions meet market needs.
  • Provide market analysis in terms of needs and opportunities, strong market monitoring and competition activities.
  • Expand the agents’ network: research and identify new business opportunities - including new markets, growth areas, trends, partnerships or new ways of reaching existing market
  • Prospect potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram service and the mutual business benefit of becoming an agent. Utilize SalesForce , cold calling, and email to generate new sales opportunities.
  • Build partnerships with existing agents to ensure MoneyGram’s business plan and targets are met while expanding company’s market share and profitability.
  • Report to the line manager with accurate weekly, monthly, and quarterly results. Able to follow up a concrete visits schedule agenda provided by the company.
  • Ensures all necessary agent documentation is to the relevant standard as requested from the company or local regulations and manages the submission of any new agent on boarding process, via the relevant documents collection. 
  • Ensures all agent’s information and stored profile data are up to date, with a responsibility to manage all potential data change requests via the relevant internal support processes in a timely manner. 
  • Deliver product and system training to new agents providing education on all supporting functions, making sure agent is educated on company’s credit and collections policies. Ensures agent compliance bi-yearly training cycle is completed. Take actions to create a growth plan per agent which will be closely monitored.
  • Collaborates daily with key support internal departments and takes ownership of key agents’ operational or technical needs and requests, that impact revenue. 
  • Works with the marketing and pricing teams, as required, to support MoneyGram visibility, pricing competitiveness, product profitability and development. Ensures location branding is up to date and take actions on the field towards this goal.  
  • Extensive business travel is required, being able to control work related tasks and participate in key meetings via mobile devices. Ability to follow and manage a concrete agent visit schedule with overnight stays in different cities. 
  • Performs other duties as required by the business.


Education

  • BA/BS degree in related field preferred or equivalent work experience.
     

Experience

  • 3+ years' experience in a field sales role or any related experience on selling and managing sales. Money Transfer sector related previous experience will be considered as a strong asset. 
  • Demonstrated expertise in independently planning, managing and executing sales strategies


Essential Skills

  • Fluent in both written and spoken in local and English language. Spanish, Urdu, Bengali, Hindi will be considered as a strong asset
  • Proven track record in sales & business development, with a demonstrated ability to increase network expansion/volumes. Strong negotiation skills are needed. 
  • Excellent problem-solving skills and analytical thinking: able to identify and analyze problems and find appropriate solutions effectively and proactively.
  • Effective Time management proven skills – ability to control workload in a structured manner
  • Able to work in a culturally diverse environment and be sensitive to cultural differences.
  • Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
  • Prior exposure in presenting product/service opportunities to clients/customers.

Field Sales Representative (Spain - Murcia)- 24010254

Location: Location, | | Remote

Job Schedule: Full-time

Department: Sales

Field Sales Representative (Spain - Murcia) - 24010254

Location: Location, | | Remote

Job Schedule: Full-time

Department: Sales

Job Summary

The Field Sales Representative (Spain - Murcia) will be responsible for expanding the Agent network across the assigned region by identifying prospects and signing up new Agents in line with the business strategy. Additionally, the incumbent will act as first point of contact for Agents to resolve any issues, provides customer care and identifies any service improvements which will facilitate increased transaction volumes.

Primary Responsibilities

  • Supports management in the achievement of the business plans and targets (network, volumes and profitability).
  • Supports the Retail Business by expanding the sub agents network in the assigned regions.
  • Prospects potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram product and service and the mutual business benefit of becoming an agent.
  • Maintains a database of all prospect Agents, contact details and status of sales activity.
  • Ensure that all sales activity reports are reviewed, analyzed and followed up as appropriate.
  • Ensures all Agent contract and agreement documentation is to the relevant standard and copies are retained.
  • Liaisons with the relevant operational and marketing resources to ensure that the new Agent is set-up and ready for business in a timely manner with all appropriate POS and other materials enabling the Agent to transact.
  • Monitors and ensures that transaction volumes meet anticipated levels and opportunities to increase volumes are maximized.
  • Builds partnerships with key Agents and ensures queries and problems are promptly resolved by liaising with the relevant parties.
  • Works with the marketing team support to corridor analysis and refinement of pricing strategies in order to improve product profitability in addition to transaction volumes.
  • Supports the marketing team, as required, by communicating any gaps/shortage of signage and point-of sale materials.
  • Performs other duties as required by the business.

Education

  • Minimum Required: BA/BS degree in related field preferred or equivalent work experience.

Experience

  • 3+ years' experience in a field sales role, selling, and servicing retail customers.
  • Demonstrated expertise in independently planning, managing and executing sales strategies.

Essential Skills

  • Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
  • Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
  • Prior exposure in presenting product/service opportunities to clients/customers.
  • First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone.
  • Strong presentation skills; ability to present to prospective Agents in a professional format.
  • Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team.
  • Excellent problem solving skills; able to effectively and proactively identify and analyze problems and find appropriate solutions.
  • Commercial acumen; able to work with key business partners to maximize business capacity for all parties.
  • Able to work in a culturally diverse environment and be sensitive to cultural differences.
  • Fluent in both written and spoken English and Spanish.
  • Driving License B for Spain, preferably owning a car.
  • Computer literate - able to use Microsoft suite of packages.

Vertriebsmitarbeiter im Aussendienst (m/w/d) - Berlin- 24010239

Location: Germany, Location | | Remote

Job Schedule: Full-time

Department: Sales

Vertriebsmitarbeiter im Aussendienst (m/w/d) - Berlin - 24010239

Location: Germany, Location | | Remote

Job Schedule: Full-time

Department: Sales

MoneyGram International bietet Menschen, die von ihren Freunden und Familien getrennt leben oder über eingeschränkte Bankbeziehungen verfügen, bessere Möglichkeiten zur Deckung ihrer finanziellen Bedürfnisse. Als führender globaler Anbieter von Geldüberweisungsdiensten ermöglicht es MoneyGram International seinen Kunden, Geld schnell und sicher rund um die Welt zu überweisen. Das weltweite Netz des Unternehmens besteht aus über 440.000 Vertretungen in über 200 Ländern und Territorien. Dem bequemen und zuverlässigen Netz von MoneyGram gehören Einzelhandelsunternehmen, internationale Poststellen und Finanzinstitute an. Diese Rolle ist befristet auf ein Jahr.

Für unsere Vertriebsgebiete in Berlin suchen wir zum frühestmöglichen Zeitpunkt eine/n Außendienstmitarbeiter/Sales and Account Manager (m/w) für den ethnischen Markt zur Verstärkung für unser bestehendes, dynamisches Vertriebsteam.

  • Gewinnen Sie neue Vertriebspartner im ethnischen Umfeld unserer Kunden, bringen Sie MoneyGram näher zu unseren Kunden
  • Mit ihrem internationalen Hintergrund und Ihrer Kommunikationsstärke sind Sie der ideale Ansprechpartner für unsere Vertriebspartner und Kunden
  • Hohe Mobilität garantiert Ihnen viel Abwechslung in Ihrer Tätigkeit, Ausgangspunkt ist Ihr Home Office

Ihr Aufgaben:

  • Identifizieren von potentiellen Vertriebspartnern im ethnischen Markt (Internetcafés, Call Shops, internationaler Einzelhandel etc.)
  • Erweiterung des bestehenden Netzwerkes durch Neukundengewinnung - vom Kontaktaufbau über die Akquisition bis zum Vertragsabschluss und der anschliessenden Betreuung
  • Pflege des bestehenden Netzwerkes in Ihrem Gebiet durch regelmässige Besuche
  • Aktive Umsetzung der Vertriebsziele und Unterstützung des Vertriebsleiters
  • Zusammenarbeit mit der Marketingabteilung bei der Ausstattung der neuen Partnern mit POS-Material et

Sie bringen mit:

  • Gute Deutsch und Englischkenntnisse in Wort und Schrift, Englisch zum Vorteil.
  • eine erfolgreiche abgeschlossene kaufmännische Ausbildung
  • erste Vertriebserfahrung idealerweise in der Telekommunikations- oder Konsumgüterbranche sowie in einem internationalen Umfeld
  • eigenverantwortliche Arbeitsweise und stark dienstleistungsorientiertes Denken und Handeln
  • Ausgeprägte Kommunikationsfähigkeit, Teamfähigkeit, Freude am Umgang mit Menschen unterschiedlicher Herkunft
  • Gute MS Office Kenntnisse
  • Führerschein Klasse B bzw. 3
  • Hohe Reisebereitschaft

Unser Angebot:

Sie erwartet eine abwechslungsreiche und verantwortungsvolle Tätigkeit in einem innovativen Dienstleistungsunternehmen zu attraktiven Konditionen. Diese beinhalten ein faires Vergütungssystem (Festgehalt + erfolgsorientierte Provision), einen eigenen Firmenwagen, Telefonund selbständiges Arbeiten vom Home-Office aus. Darüber hinaus unterstützen wir Sie durch eine umfassende Einarbeitung, unser vertriebsorientiertes Schulungsprogramm sowie ein professionell geführtes BackOffice.

Haben wir Ihr Interesse geweckt? Dann freuen wir uns auf Ihre aussagekräftige Bewerbung!

Sales & Account Manager - Ireland- 24010252

Location: Dublin, Ireland | Location |

Job Schedule: Full-time

Department: Sales

Sales & Account Manager - Ireland - 24010252

Location: Dublin, Ireland | Location |

Job Schedule: Full-time

Department: Sales

Job Summary

The Sales & Account Manager (covered area - Ireland) will be responsible for expanding the Agent network across the assigned region by identifying prospects and signing up new Agents in line with the business strategy. Additionally, the incumbent will act as first point of contact for Agents to resolve any issues, provides customer care and identifies any service improvements which will facilitate increased transaction volumes.

Primary Responsibilities

  • Supports management in the achievement of the business plans and targets (network, volumes and profitability).
  • Supports the Retail Business by expanding the sub agents network in the assigned regions.
  • Prospects potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram product and service and the mutual business benefit of becoming an agent.
  • Maintains a database of all prospect Agents, contact details and status of sales activity.
  • Ensure that all sales activity reports are reviewed, analyzed and followed up as appropriate.
  • Ensures all Agent contract and agreement documentation is to the relevant standard and copies are retained.
  • Liaisons with the relevant operational and marketing resources to ensure that the new Agent is set-up and ready for business in a timely manner with all appropriate POS and other materials enabling the Agent to transact.
  • Monitors and ensures that transaction volumes meet anticipated levels and opportunities to increase volumes are maximized.
  • Builds partnerships with key Agents and ensures queries and problems are promptly resolved by liaising with the relevant parties.
  • Works with the marketing team support to corridor analysis and refinement of pricing strategies in order to improve product profitability in addition to transaction volumes.
  • Supports the marketing team, as required, by communicating any gaps/shortage of signage and point-of sale materials.
  • Performs other duties as required by the business.

Qualifications

Education

  • Minimum Required: BA/BS degree in related field preferred or equivalent work experience.

Experience

  • 3+ years' experience in a field sales role, selling, and servicing retail customers.
  • Demonstrated expertise in independently planning, managing and executing sales strategies.

Essential Skills

  • Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
  • Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
  • Prior exposure in presenting product/service opportunities to clients/customers.
  • First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone.
  • Strong presentation skills; ability to present to prospective Agents in a professional format.
  • Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team.
  • Excellent problem solving skills; able to effectively and proactively identify and analyze problems and find appropriate solutions.
  • Commercial acumen; able to work with key business partners to maximize business capacity for all parties.
  • Able to work in a culturally diverse environment and be sensitive to cultural differences.
  • Fluent in both written and spoken English.
  • Computer literate - able to use Microsoft suite of packages.
  • Driving License B for Ireland, preferably owning a car.

#LI-AZ1


Account Manager - Saudi Arabia- 24010225

Location: Riyadh, SA-Riyadh | Saudi Arabia |

Job Schedule: Full-time

Department: Sales

Account Manager - Saudi Arabia - 24010225

Location: Riyadh, SA-Riyadh | Saudi Arabia |

Job Schedule: Full-time

Department: Sales

Job Summary

The Account Manager (for Saudi Arabia) is responsible for building and developing strong relationships with clients and partners to achieve long-term partnership, as well as connecting with key business executives and stakeholders, serving as MoneyGram’s main point of contact for them for any client queries. The incumbent works closely with sales and marketing teams to develop strategic growth plans. The Account Manager is also responsible for accurately completing routine reports and be compliant with regulatory and company guidelines.  

For this position we are looking for Saudi nationals.

Primary Responsibilities

  • Drives Volume and Client Retention for the respective account(s) in Saudi Arabia.
  • Proactively interprets financial analysis and insights to formulate and drive profitable growth and retention strategies.
  • Works closely with the Marketing Teams to build, implement and execute comprehensive, robust and customer focused campaigns to increase client profitable growth and retention.
  • Demonstrates thorough knowledge of MoneyGram products and services to further educate business partners and decision makers on the latest MoneyGram products and services.
  • Sets driving performance standards and, using pragmatic process and an analytical mindset, supports and work with stakeholders to deliver goals and outcomes.
  • Attends periodic meetings with partner(s). to discuss business development pillars including growth, revenues, volumes using SWOT analysis. 
  • Leads business relationships, meetings, activities, tasks, and work with technical team members to ensure objectives are achieved within prescribed timeframe and budget.
  • Understands the partners’ specific claims and requirements, works with them to achieve their goals and owns client issue resolution.
  • Maintains genuine business relationship with business management & key personnel within each assigned account.
  • Acts as direct liaison responsible for the relationship and provides partners with a primary point of contact for all their business needs.
  • Assists in coordinating the development of Client Account Management training programs for client operations associates.
  • Maintains up-to-date database for issue tracking system to manage, document, report and analyse incoming client requests.
  • Performs other duties as assigned.

Qualifications

Education

  • Minimum required: BA/BS degree in related field preferred or equivalent work experience.

Experience

  • 7+ years’ experience in account management and farming in Saudi Arabia.
  • Demonstrated expertise in independently planning, managing and executing sales strategies.

Essential Skills

  • Proven track record in account management and sales for financial services within the Saudi market (preferably international remittance), with a demonstrated ability to increase volumes and client retention.
  • Demonstrated experience in building and maintaining client relationships and identifying opportunities to improve business success for both parties.
  • Prior exposure in presenting financial product/service opportunities to clients.
  • First class interpersonal skills, able to build and maintain credible relationships with partners.
  • Strong presentation skills.
  • Excellent organizational skills - ability to prioritize own workload and liaison with a geographically dispersed team across matrix organization.
  • Excellent problem-solving skills – able to effectively and proactively identify and analyze problems and find appropriate solutions.
  • Commercial acumen – able to work with key business partners to maximize business capacity for all parties.
  • Able to work in a culturally diverse environment and be sensitive to cultural differences.
  • Fluent in both written and spoken in English and Arabic.
  • Computer literate - able to use Microsoft suite of packages.
  • Familiarity with Salesforce would be an asset.

#LI-AZ1


Compliance Analytics Manager- 24010251

Location: Dallas, Texas | United States of America |

Job Schedule: Full-time

Department: Compliance

Compliance Analytics Manager - 24010251

Location: Dallas, Texas | United States of America |

Job Schedule: Full-time

Department: Compliance

Compliance Analytics Manager- Remote, USA

 

MoneyGram International, Inc. is revolutionizing the world of digital peer-to-peer payments! With a purpose-driven strategy and a strong culture of fintech innovation, MoneyGram has connected over 150 million people in the last five years. The Company's modern, mobile, and API-driven platform and collaborations with top brands make it easy for consumers to access its direct-to-consumer digital channel, global retail network, and embedded finance business for enterprise customers. MoneyGram is also a leader in pioneering cross-border payment innovation and blockchain-enabled settlement.

Join the movement of money with MoneyGram!

The Compliance Analytics Manager is responsible for utilizing a series of controls, tools and rules in order to mitigate risk. This hands-on role will be responsible for the implementation and oversight of the Compliance data management goals for the Reporting and Analytics Department.

The incumbent will work closely with Compliance and the technical team as a major contributor to the requirements specification deliverable, assists in writing business and functional requirements.  Performs feasibility analysis, scoping projects, and working with the project management team to prioritize deliverables and negotiate on product functionalities are critical aspects to the day-to-day responsibilities.

 
Primary Responsibilities

  • Manages the Compliance Program which is an initiative to drive the maturity and overall health of the Compliance systems and data consolidation efforts with the goal of improved reporting and analytic capabilities.  The program takes a holistic view of all the compliance data with overseeing the coordination of concurrent projects to ensure they are aligned towards the end goal.  
  • Facilitates a shared understanding of the data or reporting problem, the possible solutions, and determines the scope of the needed project.
  • Works to solve technical challenges, especially when they involve negotiation between multiple business or technical stakeholders.
  • Acts as the Compliance SME on data integration initiatives with the goal of providing users with a unified view of data thru reporting and analytics.  
  • Collaborates with IT BAs to give requirements on how the information should be housed.
  • Leads initiatives to improve and expand the current Compliance data attributes tracked thru formalized and non-formalized IT channels to improve reporting and analytics.
  • Works with the Compliance Enhancement program to provide guidance for the life cycle of Compliance data. 
  • Ensures data is captured correctly; gives guidance to maintain integrity and consistency of information ensuring data is centralized and accessible for the purposes of metrics reporting appropriate access to the data for our users.
  • Performs other duties as assigned.

Education

  • Bachelor's degree - Computer Science, Information Systems Management, Statistics, Business Administration, or another related field.

Experience

  • 5+ years of relevant experience in a Data Analytics or Business Analyst role or equivalent work experience.

Essential Skills

  • SQL Server, Advanced SQL, Transact SQL, or PL\SQL skills used in a data analytics capacity.
  • Advanced Excel skills.  (e.g. high comfort level with consolidating and joining data, creating formulas, VLOOKUP’s, possibly macro development).
  • Ability to identify and resolve Data Quality Issues. 
  • Performs root cause analysis, identifying and resolving data quality issues for remediation.
  • Conceptual Modeling of the Compliance view of the solution to help bring Compliance, technology, and delivery groups together in defining solution scope. 
  • Ability to communicate various levels of detail appropriate to the audience.
  • Strong understanding of databases and data structures.
  • Strong attention to detail.  
  • Ability to be vigilant in analysis to come to correct conclusions.
  • Strong understanding of development processes.
  • Solid analytical with problem-solving and conflict resolution skills to help identify, communicate, and resolve issues.

A global fintech enabling consumers and businesses to move and manage money in nearly every country around the world. Join the movement!

Through its expansive set of fintech offerings, MoneyGram provides millions of consumers annually the ability to seamlessly send money home to family and friends and buy, sell, and hold cryptocurrencies on its industry-leading app.

The Company's innovative cross-border platform enables its customers to send funds directly into bank accounts and mobile wallets or cash-in and cash-out more than 135 currencies and numerous cryptocurrencies through one of the largest cash distribution networks in the world.

Modern, mobile, and API-driven, MoneyGram's white-labeled remittance service also provides some of the world's top brands and organizations the ability to disburse funds directly to their consumer clients.

Salary:

 Anticipated Base Performance Pay: $90,000 - $140,000 + Participation in our annual bonus plan.

 Benefits: 

·         Remote Flexibility

·         Generous PTO

·         13 Paid Holidays 

·         22 Weeks of Maternity Leave 

·         4 Weeks of Family Bonding 

·         Medical / Dental / Vision Insurance

·         401K with Employer Match


Disclaimer: 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Responsable d'Agences (H/F) Marseille et Toulon, CDI- 24010310

Location: Marseille, FR-Marseille | France |

Job Schedule: Full-time

Department: Sales

Responsable d'Agences (H/F) Marseille et Toulon, CDI - 24010310

Location: Marseille, FR-Marseille | France |

Job Schedule: Full-time

Department: Sales

MoneyGram International offre, aux personnes séparées de leurs amis et de leur famille, ou disposant de relations bancaires limitées, une autre possibilité de répondre à leurs besoins financiers.  En tant que premier fournisseur mondial de services de transfert d'argent, MoneyGram International permet, à ses clients, de transférer de l'argent rapidement et en toute sécurité, dans le monde entier. 

Le réseau mondial de l'entreprise comprend plus de 350.000 sites dans plus de 200 pays.  Le réseau fiable et facile d'accès, de MoneyGram, comprend des détaillants, des bureaux de poste internationaux et des institutions financières. 

Pour soutenir nos activités, au sein de nos agences située à Marseille et à Toulon nous recherchons un Responsable d'Agences (H/F).  Dans ce rôle d’un Responsable d’Agences, vous assurerez l’acquisition, la fidélisation et le suivi des clients MoneyGram, ainsi que le développement des activités sur place.

MISSIONS PRINCIPALES :
S’assure de l’ouverture/fermeture quotidienne des agences de son périmètre, ainsi que celui de son binôme, en cas d’absence de ce dernier
• Etablit les plannings, gère les pointages dans Kronos et les absences dans ServiceNow
• Coordonne, commande et suit tous les besoins logistiques des agences
• Veille à l’entretien et la maintenance du matériel des agences, en coordination avec l’Office Manager, le Responsable des Services Généraux et le Responsable Logistique
• Contrôle les coffres et les éventuels écarts de caisse, ainsi que la gestion des commandes monnaies et délestages, en coordination avec le service Cash Control et le Manager Owned Stores
• Assure la promotion des nouveaux produits et services (posters en place, services proposés en agence et discours commercial)
• Effectue le suivi des résultats : veille concurrentielle et indicateurs de performance
• Travaille en coordination avec le Service Quality Manager et le Process & Team Development Manager
• Fidélise et assure, au quotidien, l’implication des Opératrices/teurs des agences de son périmètre
• S’assure de la bonne application des procédures internes à la Société et au Groupe

àNous vous offrons :

L'expérience de l'un des leaders mondiaux, dans le domaine du transfert d'espèces.

Un travail varié et à responsabilités, dans une entreprise mondiale et un marché en pleine croissance.

Une ambiance de travail agréable, au sein d'une équipe engagée et motivée.

Un package de rémunération attractif et orienté vers le succès : rémunération fixe + Prime Trimestrielle + Carte Tickets Restaurant

Une formation structurée et complète de 7 jours.

Poste à pourvoir immédiatement.    


Education:

  • Diplôme d'études secondaires minimum

 

Expérience:

  • 12 mois d'expérience comme Conseiller/ère Clientèle ou Opérateur/trice Référent 

 

QUALIFICATIONS, EXPERIENCE, PREREQUIS :
• Niveau d’anglais exigé : intermediaire ou avancé
• Très grande sensibilité à la gestion du client – Customer Centric
• Sensibilité commerciale/business démontrée
• Capacité à établir rapidement un rapport de confiance avec les clients
• Grande autonomie et engagement professionnel
• Capacité raisonnée dans la prise de décisions
• Autonomie sur les outils informatiques et de communication
• Conscience professionnelle, rigueur et organisation
• Capacité d’animation d’un petit groupe de salariés
• Être positif, dynamique, diplomate, empathique

Product Security Architect - 24010370

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Information Technology

Product Security Architect - 24010370

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Information Technology

Who we are:

At MoneyGram, every day brings new adventures as we break barriers and connect people worldwide with ease. As a trailblazer in P2P payments, we're on a mission to mobilize money across the globe and serve over 150 million people in the process. With a purpose-driven strategy, a culture of fintech innovation, and unparalleled customer-centric capabilities, we're transforming the way people send and receive money. Our cutting-edge, mobile-first platform and strategic partnerships with leading brands enable us to reach consumers through MoneyGram Online, our extensive global retail network, and our embedded finance business for enterprise customers. If you're ready for an exhilarating journey filled with challenges and opportunities, come aboard and let's drive the future of payments together at MoneyGram!

 

What you will contribute:

The Product Security Architect is a senior individual contributor who will support the Chief Information Security Officer to ensure that MoneyGram delivers security products that align with information security standards and regulatory requirements. The product security architect is responsible for serving as the voice of information security while working closely with other members of technology and the business.

Responsibilities & Deliverables:

Your deliverables will include, but are not limited, to the following:

  • Performs comprehensive security reviews of new and existing applications to identify risks, propose mitigation strategies, and ensure alignment with security requirements, including compliance with regulatory frameworks such as PCI, SOC, and GDPR.
  • Define and develop security requirements based on business strategies, risk assessments, threat modeling, testing and existing system analysis.
  • Drive and advocate for security across applications, application cloud infrastructure, container environments, and orchestration in collaboration with development, DevOps, cloud, and enterprise architecture teams.
  • Develop and maintain policies, standards and procedures related to application security requirements and processes.
  • Partner with development and security teams to integrate security throughout the software development lifecycle (SDLC).
  •  Assist security leadership with overall security strategy, policies, and standards to continuously improve our security posture.

Qualifications & Experience:

·         Bachelor’s Degree in Computer Science or related field; or equivalent post high school education and/or work-related experience.

·         CISSP, CCSP, CISA, or CISM certifications preferred.

·         At least 7 years of experience in an information security role 

·         At least 1 year of experience with cloud computing and security considerations 

 

·         Experience designing and implementing security controls for custom applications in cloud environments

·         Proven track record of partnering with development teams to enable the delivery of secure systems 

·         Experience securing containerized environments and managing container security 

·         In depth knowledge of deployment orchestration, automation, and security configuration management

·         Solid knowledge of security risks/threats to large organization systems and networks, and ability to address those threats 

·         Experience designing systems to meet regulatory compliance such as PCI, SOC, SOX

·         Strong problem-solving skills and ability to analyze and resolve problems with a bias for action 

·         Ability to translate complex technical information across all levels of the organization

·         Strong relationship-building skills with business stakeholders 

·         Excellent interpersonal, communication and presentation skills.

Preferred:

·         Master’s degree in computer science, cybersecurity, or a related field

·         AWS or other cloud-based technical certifications

·         Experience as a DevSecOps engineer 


Why you will love working here:

  • Remote Flexibility
  • Generous PTO
  • 13 Paid Holidays 
  • 22 Weeks of Maternity Leave 
  • 4 Weeks of New Family Bonding Time
  • Medical / Dental / Vision Insurance
  • 401K with Employer Match

Salary:

Anticipated Base Pay: $130K-165K + participation in our annual bonus plan.

Disclaimer:

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Kassierer / Kassiererin - Filiale Aachen - 20 Stunde / Woche M/W/D- 24010365

Location: Aachen, DE-Aachen | Germany |

Job Schedule: Part-time

Department: Sales

Kassierer / Kassiererin - Filiale Aachen - 20 Stunde / Woche M/W/D - 24010365

Location: Aachen, DE-Aachen | Germany |

Job Schedule: Part-time

Department: Sales

MoneyGram International bietet Menschen, die von ihren Freunden und Familien getrennt leben oder über eingeschränkte Bankbeziehungen verfügen, eine weitere  Möglichkeit zur Deckung ihrer finanziellen Bedürfnisse.  Als führender globaler Anbieter von Geldüberweisungsdiensten ermöglicht es MoneyGram International seinen Kunden, Geld schnell und sicher rund um die Welt zu überweisen.  Das weltweite Netz des Unternehmens besteht aus über 350.000 Standorten in mehr als 200 Ländern.  Zu dem bequemen erreichbaren und zuverlässigen Netzwerk von MoneyGram gehören Einzelhandelsunternehmen, internationale Poststellen und Finanzinstitute.  Zur Ünterstützung unseres Geschäftes in Aachen suchen wir eine/einen Sales Associate/ Kundenbetreuer (m/w/d).  In dieser Rolle werden Sie für die Kundenbetreuung und Entwicklung der Geschäfte vor Ort  verantwortlich sein.

Ihre Aufgaben:

  • Sie sind zuständig für einen kompetenten und ansprechenden Kundenservice

  • Sie sind verantwortlich für die reibungslose Abwicklung der Geldüberweisung und des Verkaufs von MoneyGram Produkten

  • Sie beachten dabei die Regelungen und Vorgehensweisen von MoneyGram im Bezug auf die Sicherheit und die Bekämpfung der Geldwäsche

  • Sie sind für den ordnungsgemäßen Zustand der Geschäftsstelle verantwortlich

  • Sie setzen die Marketingkampagnen vor Ort  zur Unterstützung des Geschäfts um

  • Die durchschnittliche Wochenarbeitszeit beträgt 20 Stunden.


Ihr Profil:

  • Idealerweise bereits einschlägige Erfahrung in einem ähnlichen Berufsumfeld
  • Sehr gute Deutschkenntnisse in Wort und Schrift.  Englische Sprachkenntnisse von Vorteil.
  • Gute Erfahrung im Umgang mit Bargeld und IT Systemen
  • Flexibilität, auch bezüglich der Arbeitszeiten (Schicht- und Wochenendarbeit 08:00 – 20:30)
  • Kundenorientierung und Leidenschaft für Vertrieb  und den Umgang mit Kunden
  • Kommunikationsstärke und Freundlichkeit
  • Ehrlichkeit, Genauigkeit, Motivation

Wir bieten Ihnen:

  • Die Erfahrung eines der weltweit führenden Unternehmen im Bereich des Bargeldtransfers
  • Eine abwechslungsreiche, verantwortungsvolle Tätigkeit in einem globalen Unternehmen und einem Wachstumsmarkt
  • Ein angenehmes Arbeitsklima in einem engagierten und motivierten Team
  • Ein attraktives, erfolgsorientiertes Vergütungspaket
  • Eine strukturierte und umfassende Einarbeitung

FX Systems Analyst- 24010422

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Finance

FX Systems Analyst - 24010422

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Finance

FX Systems Analyst -  Dallas TX, Hybrid/Remote

Job Summary

The FX Systems Analyst is a leader and liaison between the FX (foreign exchange) Treasury team and technical resources. The position is responsible for working with the FX team to develop reporting and analytics to summarize complex market and accounting information to manage exposure risk, gains & losses, trading efficiency, cost assessment, improvements working capital and other treasury processes.  The Analyst will lead tasks such as building databases and reports from systems including treasury workstations, ERP systems, and pricing systems. The Analyst will work on projects with cross functional teams throughout the global and will be required to work independently on multiple projects concurrently.

Primary Responsibilities

  • Lead complex, technical reporting projects across MGI’s global treasury to support FX risk management, capital markets, cash management, and pricing across the global market. Work with FX team to develop and execute daily trading and risk management processes.
    Work with other Treasury team members as needed to develop reporting and analysis of financial balances and exposures for monitoring and risk mitigation.  Serve as point person with IT department for some financial projects.  Provide feedback to managers through analysis of business processes and structures in order to identify potential value creating initiatives.  Act as a change agent to contribute to a culture of a continuous improvement.
  • Creates business requirement documents that are clear, concise, accurate, and understood by stakeholders. Utilizes software knowledge to assist with financial report analysis and design. Works with business partners and project teams to analyze, design, implement, and/or support financial applications/systems.  Provides recommendations for improvement in business internal processes and potential solutions.
  • Communicates project progress and ensures tasks are completed by any relevant deadlines. Communicates complex financial ideas to Business Partners at the appropriate level of detail.  Promotes common understanding of financial project timelines, milestones, and reporting in order to align project stakeholders and team members.
  • Communicates complex financial ideas to Business Partners at the appropriate level of detail.  Produces presentations for management utilizing Microsoft Office suite.
  • Performs other tasks as assigned.

Education

Minimum Required: 

  • BS/BA or Master’s degree in business Analytics & Information, Economics, Finance, Mathematics, or equivalent business and technical experience.

Experience

Minimum Required: 

  • 2-3 years in banking, corporate treasury, or financial services a plus.
  • Advanced skills in SEQUEL (SQL)
  • Advanced skills in Google Sheets (Big Query)
  • Demonstrated experience as an effective and highly contributing team member.

Skills

Minimum Required: 

  • Advanced programming/coding skills in latest database applications and business analytic tools.
  • Strong interest in global FX markets, trading and risk management.
  • Ability to source, structure and analyze data to help inform decision making.
  • Ability to establish analytical relationships across a multitude of factors and use these insights to design and develop analytical forecasts / processes / dashboards to aid in FX trading and risk management decisions.
  • Ability to multi-task and complete tasks accurately on a timely basis.
  • Exercise good judgement to make timely decisions in complex situations and under pressure.
  • Excellent verbal and written communication skills with the ability to communicate with managers, stakeholders, and peers.
  • Ability to work with cross functional teams to introduce new changes.
  • Strong analytical skills and be able to work under aggressive deadlines.
  • Ability to anticipate and resolve issues as they arise.
  • Demonstrated ability to analyze technical and/or functional problems.
  • Attentive to detail.
  • Strong curiosity to learn the business and treasury’s role to develop a sense of what data looks logical and what looks incorrect.
  • Strong organizational skills and the ability to organize work, establish realistic goals and deadlines, and execute the plan.
  • Ability to translate technical jargon among business users and functional leaders (e.g., IT personnel) across departments to improve communication across functions.

Why you will love working here:

  • Remote Flexibility
  • Generous PTO
  • 13 Paid Holidays 
  • 22 Weeks of Maternity Leave 
  • 4 Weeks of New Family Bonding Time
  • Medical / Dental / Vision Insurance
  • 401K with Employer Match

Salary:

Anticipated Base Pay: $65,000-$94,000  +  participation in our annual bonus plan.


Disclaimer:

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

#Li-Remote

#AG1

#HTFUS

Collections Specialist with German - fixed term contract- 24010414

Location: Rome, IT-Rome | Italy |

Job Schedule: Full-time

Department: Finance

Collections Specialist with German - fixed term contract - 24010414

Location: Rome, IT-Rome | Italy |

Job Schedule: Full-time

Department: Finance

 

Job Summary

The Collections Specialist manages the timely recovery of delinquent transaction exceptions and additional occasional losses due from MoneyGram partners worldwide. The Specialist works with a variety of internal teams (i.e. Settlement, Sales, Servicing, Treasury) whilst analyzing partner losses to develop creative recovery strategies which will accelerate recovery and retain the relationship with MoneyGram’s partner. Additionally, they must recognize and report fraudulent activity when appropriate, and initiate professionally written correspondence.

The position is for a temporary contract of 10 months.

Primary Responsibilities

  • Consistently monitors assigned aged receivables taking appropriate and timely actions (i.e. restriction/credit holds) to resolve based upon established Collection and(or) Credit Policies.
  • Provides quality documentation of correspondence with the partner (via i.e., telephone, SMS, emails & letters) as defined within Collection procedures in the appropriate systems. (i.e. Oracle OCO, Get Paid, OnBase)
  • Correctly identifies the settlement transactions which make up the loss and can relay to partner.
  • Consistently follows up on all payment arrangements when necessary – able and unable partners. 
  • Provides training to partner if necessary on timeliness of bank deposits ACH/ Sepa, as it relates to their settlement. 
  • Ensures partner receives any/all applicable trainings to establish a timely remit.
  • Complies with all applicable internal procedural processes. 
  • Complies with all regulatory requirements – as applicable. 
  • Is responsible for timely completion of all daily activity.
  • Completes all training projects as directed by the company and/or immediate management on a timely basis.
  • Performs other duties as assigned, based upon department/management needs.

Qualifications

Education

  • Minimum Requirement:  High school or equivalent; BA/BS preferred.
  • Fluent in English and German, Italian would be an asset.

Experience

  • 1-3 years of experience in credit, finance and banking area.
  • Experience in customer service.
  • Experience in account receivable and collections working knowledge of regulations within different countries would be an asset.

Essential Skills

  • Proven time management skills.
  • Ability to work in fast paced and dynamic environments.
  • Ability to be flexible and work across multiple levels of departments/teams.
  • High level of accuracy and attention to detail.
  • Proven communication, listening and organizational skills.

#LI-AZ1


 

Team Leader (H/F) CDI- 24010384

Location: Paris, Paris-France | France |

Job Schedule: Full-time

Department: Sales

Team Leader (H/F) CDI - 24010384

Location: Paris, Paris-France | France |

Job Schedule: Full-time

Department: Sales

Team Leader est responsable de l'équipe de vente dans la zone qui lui a été attribuée.

Il assure une promotion professionnelle de tous les produits MoneyGram auprès des établissements de vente au détail nouveaux et existants, dans le but d'atteindre une croissance des ventes dans leurs territoires respectifs.

 Il élabore et exécute des plans de vente ;

·       coordonne les efforts avec les partenaires du territoire dans un environnement d'équipe ;

·       identifie les prospects ;

·       signe les contrats de nouveaux agents conformément à la stratégie commerciale ;

·       remplit les rapports de routine et respecte les directives réglementaires et celles de l'entreprise.

 

 PRINCIPALES RESPONSABILITÉS

·       Travailler directement avec le Responsable de Ventes pour atteindre les objectifs de vente dans la région attribuée. 

·       Promouvoir, planifier et gérer tous les produits MoneyGram auprès des établissements de vente

·       L'objectif des ventes est d'ajouter de nouveaux agents/partenaires afin d'étendre le réseau d'agents avec des petites et moyennes entreprises, des détaillants, des marchands ethniques et des institutions financières dans leurs territoires respectifs.

·       Établir des partenariats avec des agents clés et veiller à ce que les questions et les problèmes soient rapidement résolus en assurant la liaison avec les parties concernées.

·       Soutenir les responsables des ventes et des comptes dans le développement et l'exécution des plans de vente et se conformer aux directives réglementaires et de l'entreprise (réseau, volumes, rentabilité).

·       Motiver et aider les responsables des ventes et des comptes à développer leurs compétences en matière de vente.

·       Analyser les performances et garantir la réalisation des plans.

·       Veiller à ce que tous les rapports d'activité commerciale soient analysés et suivis comme il se doit.

·       Tenir à jour une base de données (Sales Force) de tous les agents potentiels et de l'état d'avancement des activités de vente pour documenter les informations sur les appels de vente, les tendances, les objectifs des appels futurs, les données d'échantillonnage et les performances de vente globales.

·       S'assurer que tous les contrats et accords avec les agents sont conformes aux normes en vigueur.

·       Assurer la liaison avec les ressources opérationnelles et marketing concernées pour analyser et affiner les stratégies de vente, améliorer la rentabilité des produits et des volumes de transactions.

·       Collaborer avec le service des ventes internes en ce qui concerne les escalades, les interruptions d'activité, les informations sur le marché et les visites sur place des agents existants.

·     Rendre visite fréquemment, et à la demande, aux agents et participer à des salons professionnels et à d'autres réunions sectorielles selon les besoins. Apporter un soutien dans les domaines vacants si nécessaire.

·       Effectuer d'autres tâches confiées.


Education : 

Minimum requis:

·       Diplôme de préférence dans un domaine connexe ou expérience professionnelle équivalente.

 

Expérience :

Minimum requis:

·       Expérience de plus de 3 ans dans un rôle de vente sur le terrain, dans la vente et le service aux clients du commerce de détail.

·       Expertise avérée en matière de planification, de gestion et d'exécution indépendantes de stratégies de vente.

·       Connaissance approfondie des produits et services de MoneyGram.

 

 

Compétences :

Minimum requis:

·       Expérience confirmée dans le domaine de la vente, avec une capacité démontrée à accroître l'expansion du réseau et les volumes.

·       Expérience avérée de l'établissement et du maintien de relations avec les clients et de l'identification des possibilités d'améliorer la réussite commerciale des deux parties.

·       Expérience préalable de la présentation d'opportunités de produits/services aux clients.

·       Compétences interpersonnelles de premier ordre, capables d'établir et d'entretenir des relations crédibles avec les agents, en personne et au téléphone.

·       Solides compétences en matière de présentation - capacité à présenter des dossiers à des agents potentiels dans un format professionnel.

·       Excellent sens de l'organisation, capacité à hiérarchiser sa propre charge de travail et à assurer la liaison avec une équipe géographiquement dispersée.

·       Excellentes compétences en matière de résolution de problèmes - capable d'identifier et d'analyser les problèmes de manière efficace et proactive et de trouver des solutions appropriées.

·       Sens commercial - capacité à travailler avec les principaux partenaires commerciaux afin de maximiser les capacités commerciales de toutes les parties.

·       Capacité à travailler dans un environnement culturellement diversifié et à être sensible aux différences culturelles.

·       Maîtrise de l'anglais écrit et parlé. La maîtrise des langues locales serait un avantage.

·       Connaissance de l'informatique - capacité à utiliser la suite de logiciels Microsoft

Team Leader (H/F) CDI- 24010419

Location: Paris, Paris-France | France |

Job Schedule: Full-time

Department: Sales

Team Leader (H/F) CDI - 24010419

Location: Paris, Paris-France | France |

Job Schedule: Full-time

Department: Sales

Team Leader est responsable de l'équipe de vente dans la zone qui lui a été attribuée.

Il assure une promotion professionnelle de tous les produits MoneyGram auprès des établissements de vente au détail nouveaux et existants, dans le but d'atteindre une croissance des ventes dans leurs territoires respectifs.

 Il élabore et exécute des plans de vente ;

·       coordonne les efforts avec les partenaires du territoire dans un environnement d'équipe ;

·       identifie les prospects ;

·       signe les contrats de nouveaux agents conformément à la stratégie commerciale ;

·       remplit les rapports de routine et respecte les directives réglementaires et celles de l'entreprise.

 

 PRINCIPALES RESPONSABILITÉS

·       Travailler directement avec le Responsable de Ventes pour atteindre les objectifs de vente dans la région attribuée.

·       Promouvoir, planifier et gérer tous les produits MoneyGram auprès des établissements de vente

·       L'objectif des ventes est d'ajouter de nouveaux agents/partenaires afin d'étendre le réseau d'agents avec des petites et moyennes entreprises, des détaillants, des marchands ethniques et des institutions financières dans leurs territoires respectifs.

·       Établir des partenariats avec des agents clés et veiller à ce que les questions et les problèmes soient rapidement résolus en assurant la liaison avec les parties concernées.

·       Soutenir les responsables des ventes et des comptes dans le développement et l'exécution des plans de vente et se conformer aux directives réglementaires et de l'entreprise (réseau, volumes, rentabilité).

·       Motiver et aider les responsables des ventes et des comptes à développer leurs compétences en matière de vente.

·       Analyser les performances et garantir la réalisation des plans.

·       Veiller à ce que tous les rapports d'activité commerciale soient analysés et suivis comme il se doit.

·       Tenir à jour une base de données (Sales Force) de tous les agents potentiels et de l'état d'avancement des activités de vente pour documenter les informations sur les appels de vente, les tendances, les objectifs des appels futurs, les données d'échantillonnage et les performances de vente globales.

·       S'assurer que tous les contrats et accords avec les agents sont conformes aux normes en vigueur.

·       Assurer la liaison avec les ressources opérationnelles et marketing concernées pour analyser et affiner les stratégies de vente, améliorer la rentabilité des produits et des volumes de transactions.

·       Collaborer avec le service des ventes internes en ce qui concerne les escalades, les interruptions d'activité, les informations sur le marché et les visites sur place des agents existants.

·     Rendre visite fréquemment, et à la demande, aux agents et participer à des salons professionnels et à d'autres réunions sectorielles selon les besoins. Apporter un soutien dans les domaines vacants si nécessaire.

·       Effectuer d'autres tâches confiées.


Education : 

Minimum requis:

·       Diplôme de préférence dans un domaine connexe ou expérience professionnelle équivalente.

 

Expérience :

Minimum requis:

·       Expérience de plus de 3 ans dans un rôle de vente sur le terrain, dans la vente et le service aux clients du commerce de détail.

·       Expertise avérée en matière de planification, de gestion et d'exécution indépendantes de stratégies de vente.

·       Connaissance approfondie des produits et services de MoneyGram.

 

 

Compétences :

Minimum requis:

·       Expérience confirmée dans le domaine de la vente, avec une capacité démontrée à accroître l'expansion du réseau et les volumes.

·       Expérience avérée de l'établissement et du maintien de relations avec les clients et de l'identification des possibilités d'améliorer la réussite commerciale des deux parties.

·       Expérience préalable de la présentation d'opportunités de produits/services aux clients.

·       Compétences interpersonnelles de premier ordre, capables d'établir et d'entretenir des relations crédibles avec les agents, en personne et au téléphone.

·       Solides compétences en matière de présentation - capacité à présenter des dossiers à des agents potentiels dans un format professionnel.

·       Excellent sens de l'organisation, capacité à hiérarchiser sa propre charge de travail et à assurer la liaison avec une équipe géographiquement dispersée.

·       Excellentes compétences en matière de résolution de problèmes - capable d'identifier et d'analyser les problèmes de manière efficace et proactive et de trouver des solutions appropriées.

·       Sens commercial - capacité à travailler avec les principaux partenaires commerciaux afin de maximiser les capacités commerciales de toutes les parties.

·       Capacité à travailler dans un environnement culturellement diversifié et à être sensible aux différences culturelles.

·       Maîtrise de l'anglais écrit et parlé. La maîtrise des langues locales serait un avantage.

·       Connaissance de l'informatique - capacité à utiliser la suite de logiciels Microsoft

 

 

Head of Compensation- 24010466

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Human Resources

Head of Compensation - 24010466

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Human Resources

Global Head of Compensation

 

We're on the hunt for a result driven, innovative Global Head of Compensation. Working directly for our Chief People Officer, you will lead MoneyGram’s global compensation programs across more than 30 countries. You'll be the brains behind crafting and putting into action strategies to attract, recognize and retain our top-notch talent.

In this hands-on role, you’ll be the architect to proactively drive the strategy and execution of all global compensation programs.

 

Here's a snapshot of what you'll be diving into:

  • Direct the overall compensation plan design including bonus plans, sales incentive plans, and compensation relative to market.
  • Evaluate current compensation design and processes and recommend a simpler and more contemporary approach to drive a high performing, pay for performance culture.
  • Understand market landscape to ensure base salary, target bonus and total compensation are market competitive, and align to market and internal equity.
  • Manage the Management Incentive Equity Program.
  • Lead and simplify the annual merit planning process including determining budgets by country, running a streamlined allocation process, and driving pay for performance.
  • Build and develop a high performing team. Evaluate team and organization structure regularly to ensure we have the right structure and people to deliver at the highest level.
  • Promote a customer service oriented and high-trust atmosphere to provide the outstanding support to all employees.
  • Lead change and communication plans around all compensation programs to improve leader and employee understanding of all programs.
  • Ensures proper compliance controls including SOX compliance and other documentation requirements. Partner with Finance team to audit payment amounts prior to distribution to employees to ensure accuracy.

 

Here’s the type of leader we’re looking for:

 

  • Results-driven: You’re all about getting things done. With a sense of urgency and a focus on results, you lead the charge to success.
  • Compensation Expertise: You live and breathe compensation. You know the ins and outs of design, management, best practices, and market trends like the back of your hand.
  • Change Agent:  You thrive in a changing, dynamic environment. You proactively identify changing needs of the business and our employees and make appropriate recommended changes and drive the change throughout the organization.
  • Building and Developing Talent: You have a track record of building strong teams including hiring, developing, and lead a high performing team, and, empowering them to reach their career goals.
  • Influencing and Collaborating for Success: You partner with colleagues to ensure our programs are aligned with our corporate goals, market competitive, properly funded, and compliant. You’ll work to gain support from multiple stakeholders and champion new ideas that require significant organizational change or beliefs.
  • Relationship Management Pro: You've got a proven track record of managing relationships with consulting companies, legal firms, auditing firms, and benefit providers. Exceptional knowledge of the financial and key contractual drivers of benefit program costs.
  • Analytical Powerhouse: You’re an excel wizard who uses data and analytics to support and drive decision making.
  • Master Communicator: Meaningful experience communicating with executive/board level management and the broader organization.

 

Requirements:

  • Bachelor's degree or equivalent experience
  • 8+ years’ experience with a focus in Compensation
  • 2+ years of experience in leading teams
  • Experience leading global programs a major plus
  • Exceptional analytical, project management and presentation skills
  • Technically savvy with experience in HRIS and Compensation Systems

 

If you're ready to make a difference, we want to hear from you. Let's shape the future of benefits at MoneyGram together. Join the movement at MoneyGram.

 Anticipated Base Performance Pay: $150,000 - $200,000 + Participation in our annual bonus plan.

Benefits:  

  • Remote Flexibility
  • Generous PTO
  • 13 Paid Holidays
  • 22 Weeks of Maternity Leave
  • 4 Weeks of Family Bonding
  • Medical / Dental / Vision Insurance
  • 401K with Employer Match

#LI-REMOTE


   

Regional Compliance Officer- 24010467

Location: Location, | | Remote

Job Schedule: Full-time

Department: Compliance

Regional Compliance Officer - 24010467

Location: Location, | | Remote

Job Schedule: Full-time

Department: Compliance

Location: This position is based in Panama. While this is a remote flexible role it is required to reside in this country.

 Who we are:

We're a fintech company that's all about moving money across borders, literally! We've got a platform that lets people send and receive cash in over 200 countries and territories. Our Neo FinTech platform is making it easy to buy, sell, and hold digital currencies.

The Numbers

           We serve over 50 million people every year

           We process over $200 billion annually

           Our digital transactions now make up over 50% of our business

           We're a global team of over 2,000 people from 36 countries

The Mission

We're all about making it easy to move money, no matter where you are in the world, with our fast, easy, reliable money transfers. We're customer-centric, digital-first, and always looking for new ways to innovate. Join us and be part of a movement!

What you will contribute:

The Regional Compliance Officer is responsible of the execution of the compliance program and standards in Panama, being liaison with in-country regulators and law enforcement bodies as applicable. The Regional Compliance Officer will be developing, implementing, and making enhancements to the compliance and anti-fraud policies and procedures of the company as required. The incumbent will partner and liaison with business unit representatives to ensure Company policies and controls are practical, efficient, and workable; captures MoneyGram policies and expectations, as well as regulatory requirements. The incumbent will also be tasked with proposing corrective action measures to mitigate any risks identified throughout the execution of tasks.

Responsibilities & Deliverables:

Your deliverables will include, but are not limited, to the following:

  • Act as Designated Compliance Officer in Panama.
  • Ensure that the Company complies with its AML/CFT obligations in Panama.
  • Executes on established enterprise compliance programs, principles, standards, policy, and oversight expectations within Panama.
  • Analyzes internal and external information to gain additional intelligence regarding emerging risk in Panama.
  • Communicates internally, the changes in local regulation, ensuring program is maintained and relevant.
  • Facilitates policy, risk and control discussions Evaluate the development of work practices aimed at implementing policies, procedures, guidelines, and guidelines that allow operating a preventive system against crimes of money laundering and financing of terrorism.
  • Implements policies and procedures designed to mitigate exposure and enhance compliance activities.
  • Receive, process and lead investigations derived from communications of suspicious operations, money laundering and financing of terrorism presented by an employee of the company, safeguarding the confidentiality of the background and those involved.
  • Provides guidance to the board, compliance committee and business regarding the local AML-CFT requirements.
  • Submit the regulatory AML/CFT and transaction reports to the local Financial Intelligence Unit (UAF), Superintendence and Ministry of Commerce.
  • Internal report to the designated Compliance Advisory team member on all relevant information connected to the exercise of its duties including any additional matters directly related to maintaining a successful compliance program across the entity.   
  • Provides support for due diligence activities.
  • Actively participates in management discussions on risk.
  • Participates in governance and risk committee meetings as appropriate.
  • Participates in industry councils and associations. Represents MoneyGram's Compliance Program to external audiences, including agents and banking partners.
  • Provides AML/CFT and fraud prevention training to the local employees and ensures training materials are in-line with policy expectations.
  • Performs other duties as assigned.

           

Qualifications & Experience:

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

  • Minimum Required: Bachelor’s degree or equivalent combination of education and work experience.
  • 3-7 years' work experience as a subject matter expert in compliance in a banking, financial or remittances services environment in Panama.
  • Able to communicate in English and Spanish.
  • Working knowledge of AML Regulations in Panama.
  • Ability to work in a self-directed and remote environment.
  • Demonstrated understanding of the MoneyGram's business practices, organizational structure and general policies and procedures.
  • Demonstrated ability to draft clear and professional correspondence and other documents of a legal, compliance and business nature.
  • Excellent analysis and problem-solving skills.
  • Excellent customer service skills and the ability to resolve customer complaints.
  • Demonstrated ability to appropriately work with confidential information.
  • Ability to articulate and convey complex, conceptual information to various audiences verbally and in writing.
  • Experience communicating with regulators and law enforcement agencies.
  • Experience in public speaking and making clear and persuasive business presentations.
  • Excellent demonstrated organizational skills, including time management, record keeping, self-scheduling, and follow-up.
  • Must be a self-starter and be able to act independently.
  • Demonstrated ability to handle multiple priorities in a dynamic environment.

   

Sales & Account Manager (Athens Region)- 24010430

Location: Agia Paraskevi, Athens | Greece |

Job Schedule: Full-time

Department: Sales

Sales & Account Manager (Athens Region) - 24010430

Location: Agia Paraskevi, Athens | Greece |

Job Schedule: Full-time

Department: Sales

Sales & Account Manager (Athens Region) - Join Our Team!

Are you a dynamic, results-oriented professional with a passion for building relationships? Look no further! We’re seeking a Sales & Account Manager to expand our Agent network and drive success across the assigned region.

What You’ll Do:

  • Connect: Be the bridge between our company and prospective Agents. Reach out through emails, phone calls, and in-person meetings to introduce them to the exciting world of MoneyGram.
  • Empower: Help Agents thrive by providing exceptional customer care and resolving any issues promptly.
  • Innovate: Identify service improvements that boost transaction volumes and enhance the Agent experience.
  • Collaborate: Work closely with operational and marketing teams to ensure Agents are set up for success.
  • Analyze: Keep an eye on transaction volumes and seize opportunities to maximize growth.
  • Build Relationships: Cultivate strong partnerships with key Agents, ensuring their needs are met.

Qualifications:

  • Friendly, approachable, and customer-focused.
  • Excellent communication skills (written and verbal).
  • Detail-oriented with the ability to manage databases and sales activity reports.
  • Passionate about making a positive impact.
  • Join us on this exciting journey! Apply now and let’s create success together.

Education & Experience:

  • Education: A BA/BS degree in a related field is preferred, but equivalent work experience counts too! 
  • Experience: If you’ve got 3+ years in a field sales role, selling and servicing retail customers, you’re exactly who we’re looking for. Plus, your expertise in planning, managing, and executing sales strategies is a huge plus!

Essential Skills:

  • Sales Superstar: You’ve got a proven track record in sales, and you know how to boost network expansion and volumes.
  • Relationship Builder: Building and maintaining customer/client relationships? That’s your jam! You’ll identify opportunities to improve business success for everyone involved.
  • Presentation Pro: You’ve presented product/service opportunities to clients/customers before, and you do it with finesse.
  • People Person: Your interpersonal skills are top-notch. Whether it’s in person or over the phone, you know how to connect.
  • Problem Solver: When challenges arise, you tackle them head-on. Analyzing problems and finding solutions? No problem!
  • Culturally Aware: Our team is diverse, and you’ll thrive in this environment. Sensitivity to cultural differences is essential.
  • Tech-Savvy: You’re comfortable using Microsoft suite of packages and navigating the digital world.
    Ready to make an impact? Apply now and let’s create success together!

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Integration Solution Manager - Bilingual (Spanish/English)- 24010443

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Readiness

Integration Solution Manager - Bilingual (Spanish/English) - 24010443

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Readiness

Job Summary

The Integration Solution Manager is responsible for consulting with 3rd Party Developers, Partners, Product Management, Product Development, Application Support, MoneyGram Operations and other IT and Sales teams to provide technical consultation and support, project management, and in-depth technical education on MoneyGram's integrated services and POS systems. The Integration Solution Manager is an in-depth Subject Matter Expert in their specific area of responsibility as well as on large, enterprise projects and initiatives, including Money Transfer Transaction Processing, Money Transfer data file services, Bill Payments set-ups (batch and real-time) and Integration Support, as required.

The incumbent is responsible for providing direct input, updates and recommendations for integration specifications documentation. The incumbent develops technical presentations on recommended solutions to key agents and other partner prospects based on knowledge of the agent's technical network and operational requirements. This role serves as the main conduit to and from the region's key agents in determining impact of a product release and aids in building a release schedule. The incumbent aids in designing solutions and serves as project lead in key account integrations and oversees the project from inception to technical on-boarding. The Integration Solution Manager takes into account any Compliance, Regulatory and Legal obligations to align the integration needs accordingly. Directly responsible for working closely with the partners to facilitate testing; project manage the life cycle to final certification of the interface or integration as needed. This role will be working directly with LATAM clients, therefore fluency in Spanish is required. 

Primary Responsibilities

  • Participates in key sales prospects for regions as assigned.
  • Provides detailed consultation and technical education to MoneyGram's partners and regional teams to determine integration/interface requirements for any of MoneyGram's product suites.
  • Works directly with new partners, vendors, and processors to define specific agent requirements for AgentConnect, Account Deposit, and Bill Payment integrations.
  • Coordinates and works closely with internal resources to ensure set-up teams and operational support teams have knowledge of the solution.
  • Partners with Sales, Account Executives and Operations in specified regions to provide technical ownership responsibilities and support for the critical and key partners and accounts as identified.
  • Works directly with the partner to provide services which include support plans and implementation planning.
  • Provides project management support for the integration of key accounts/partners within specified regions which includes agreement on detailed development specifications and the overall coordination of all technical aspects pertaining to the successful integration of the accounts/partners to MoneyGram systems.
  • Provides project management support including project plans, test plans, as well as manage to budget and timelines, providing status and detail of each project.
  • Prepares, maintains, and understands the business, technical and operational landscape for key accounts.
  • Ensures the partner set-up in live and test environments for partners embarking on the development of a fully integrated solution and as required, for other integration projects and partners is accurate.
  • Prepares and executes final user testing for the integrated releases.
  • Partners with Application Support, Account Relations Manager and Management, as required to provide escalation support for any issues that result from inaccurate, missing or delayed files.
  • Prepares and maintains accurate records of all current and future Money Transfer Data files and Bill Payments set-ups including partner requirements.
  • Champions relationship and partner requirements needs to internal stakeholders.
  • Partners with Application Support, Account Relations Manager and Management, as required to provide escalation support for any issues that result from inaccurate, missing or delayed files.
  • Acts as a technical SME for internal departments, regional Champions, and regional teams' technical needs to internal stakeholders.
  • Works with Product Development to introduce, demonstrate, and promote technical enhancements and integration strategy to current and prospective partners.
  • Acts as technical liaison to all internal MoneyGram departments to provide consultation support and expertise on what's possible.
  • Fully responsible for the Region's Project delivery and execution.
  • Presents roadmaps/status updates for Regional Projects; able to manage cross-regional Projects where appropriate.

Education Required

  • Bachelor of Science in computer science or a related technical field.
  • Any combination of relevant education and experience and/or related professional designations/certifications in this field are highly desirable.

Experience Required

  • 7+ years of experience in technical and business product management or similar related field with specific knowledge of Java, .NET and XML technologies and web technologies.

Essential Skills

  • Fluent in Spanish and English.
  • Strong working understanding of file layout structures (TXT, CVS, Flat ), encryption and network communications protocol standards.
  • Strong knowledge of partner operations and systems and financial transaction knowledge.
  • Strong understanding of MGI's business lines, specifically from a tactical (operational) perspective with emphasis on a strategic understanding of long-term MGI goals.
  • Ability to influence and persuade in decision-making processes both internally and externally at a senior level.
  • Proven project management expertise with the ability to work with cross-functional teams and lead when necessary.
  • Exhibits excellent operational and process development skills (preferred).
  • Ability to manage stakeholders at all levels verbally and through different presentation formats.
  • Understanding of data communications, various Operating Systems, proxy servers, firewalls, security layers, dial-up and IP technology, network technology.
  • Ability to effectively communicate and document technical specifications and procedures for internal and external technical staff, vendor and partners.
  • Strong organizational and analytical skills.
  • Ability to work well independently and in a team environment.
  • Demonstrated organizational and analytical skills.
  • Ability to work in a culturally diverse and changing environment.
  • Excellent verbal and written communication skills.
  • Ability to present to groups including sales and project teams.
  • Experience with managing and interacting with all levels within the organization.
  • Experience managing or working on technology projects or working with systems.

#LI-KW1

#LI-REMOTE

Salary:

Anticipated Base Pay: $125K - $135K + participation in our annual bonus plan.

Disclaimer: 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.


     

Vertriebsmitarbeiter im Aussendienst (m/w/d) - Köln- 24010489

Location: DE-Koeln, Germany | Location | Remote

Job Schedule: Full-time

Department: Sales

Vertriebsmitarbeiter im Aussendienst (m/w/d) - Köln - 24010489

Location: DE-Koeln, Germany | Location | Remote

Job Schedule: Full-time

Department: Sales

MoneyGram International bietet Menschen, die von ihren Freunden und Familien getrennt leben oder über eingeschränkte Bankbeziehungen verfügen, bessere Möglichkeiten zur Deckung ihrer finanziellen Bedürfnisse. Als führender globaler Anbieter von Geldüberweisungsdiensten ermöglicht es MoneyGram International seinen Kunden, Geld schnell und sicher rund um die Welt zu überweisen. Das weltweite Netz des Unternehmens besteht aus über 440.000 Vertretungen in über 200 Ländern und Territorien. Dem bequemen und zuverlässigen Netz von MoneyGram gehören Einzelhandelsunternehmen, internationale Poststellen und Finanzinstitute an. Diese Rolle ist befristet auf ein Jahr.

Für unsere Vertriebsgebiete in Augsburg suchen wir zum frühestmöglichen Zeitpunkt eine/n Außendienstmitarbeiter/Sales and Account Manager (m/w) für den ethnischen Markt zur Verstärkung für unser bestehendes, dynamisches Vertriebsteam.

  • Gewinnen Sie neue Vertriebspartner im ethnischen Umfeld unserer Kunden, bringen Sie MoneyGram näher zu unseren Kunden
  • Mit ihrem internationalen Hintergrund und Ihrer Kommunikationsstärke sind Sie der ideale Ansprechpartner für unsere Vertriebspartner und Kunden
  • Hohe Mobilität garantiert Ihnen viel Abwechslung in Ihrer Tätigkeit, Ausgangspunkt ist Ihr Home Office

Ihr Aufgaben:

  • Identifizieren von potentiellen Vertriebspartnern im ethnischen Markt (Internetcafés, Call Shops, internationaler Einzelhandel etc.)
  • Erweiterung des bestehenden Netzwerkes durch Neukundengewinnung - vom Kontaktaufbau über die Akquisition bis zum Vertragsabschluss und der anschliessenden Betreuung
  • Pflege des bestehenden Netzwerkes in Ihrem Gebiet durch regelmässige Besuche
  • Aktive Umsetzung der Vertriebsziele und Unterstützung des Vertriebsleiters
  • Zusammenarbeit mit der Marketingabteilung bei der Ausstattung der neuen Partnern mit POS-Material

Sie bringen mit:

  • Gute Deutsch und Englischkenntnisse in Wort und Schrift, Englisch zum Vorteil.
  • eine erfolgreiche abgeschlossene kaufmännische Ausbildung
  • erste Vertriebserfahrung idealerweise in der Telekommunikations- oder Konsumgüterbranche sowie in einem internationalen Umfeld
  • eigenverantwortliche Arbeitsweise und stark dienstleistungsorientiertes Denken und Handeln
  • Ausgeprägte Kommunikationsfähigkeit, Teamfähigkeit, Freude am Umgang mit Menschen unterschiedlicher Herkunft
  • Gute MS Office Kenntnisse
  • Führerschein Klasse B bzw. 3
  • Hohe Reisebereitschaft

Unser Angebot:

Sie erwartet eine abwechslungsreiche und verantwortungsvolle Tätigkeit in einem innovativen Dienstleistungsunternehmen zu attraktiven Konditionen. Diese beinhalten ein faires Vergütungssystem (Festgehalt + erfolgsorientierte Provision), einen eigenen Firmenwagen, Telefonund selbständiges Arbeiten vom Home-Office aus. Darüber hinaus unterstützen wir Sie durch eine umfassende Einarbeitung, unser vertriebsorientiertes Schulungsprogramm sowie ein professionell geführtes BackOffice.

Haben wir Ihr Interesse geweckt? Dann freuen wir uns auf Ihre aussagekräftige Bewerbung!

Conseiller Clientèle (F/H) en agence Paris -Gare du Nord, CDD- 24010486

Location: Paris, Paris-France | France |

Job Schedule: Full-time

Department: Sales

Conseiller Clientèle (F/H) en agence Paris -Gare du Nord, CDD - 24010486

Location: Paris, Paris-France | France |

Job Schedule: Full-time

Department: Sales

MoneyGram International offre, aux personnes séparées de leurs amis et de leur famille, ou disposant de relations bancaires limitées, une autre possibilité de répondre à leurs besoins financiers.  En tant que premier fournisseur mondial de services de transfert d'argent, MoneyGram International permet, à ses clients, de transférer de l'argent rapidement et en toute sécurité, dans le monde entier. 

Le réseau mondial de l'entreprise comprend plus de 350.000 sites dans plus de 200 pays.  Le réseau fiable et facile d'accès, de MoneyGram, comprend des détaillants, des bureaux de poste internationaux et des institutions financières. 

Pour soutenir nos activités, au sein de notre agence, située à Paris - Gare du Nord, nous recherchons un Conseiller Clientèle (F/H).  Dans ce rôle, sous la responsabilité d’un Manager, Responsable d’Agence, vous assurerez l’acquisition, la fidélisation et le suivi des clients MoneyGram, ainsi que le développement des activités sur place.

 

Vos tâches :

  • Vous assurez un service clientèle compétent et attrayant en identifiant les besoins de nos clients et en proposant les solutions adaptées à chaque situation.
  • Vous êtes responsable du bon déroulement du transfert d'argent et de la vente des produits MoneyGram, en vous appuyant sur un discours commercial, établi en interne.
  • Vous respectez les règles et les procédures de MoneyGram en matière de sécurité et de lutte contre le blanchiment d'argent.
  • Vous êtes responsable du bon état de fonctionnement du bureau.
  • Vous mettez en œuvre les campagnes de marketing sur le terrain pour soutenir les activités commerciales
  • Vous travaillez selon un système d'alternance des équipes, 4 jours par semaine, entre le lundi et le samedi.  Le temps de travail hebdomadaire moyen est de 35 heures.

Votre profil :

  • Idéalement, expérience pertinente dans un environnement professionnel similaire.
  • Très bonne connaissance du français, à l'oral et à l'écrit.  La connaissance d’une langue étrangère est un atout.
  • Bonne expérience dans le maniement des espèces, des cartes bancaires et des systèmes informatiques.
  • Disponibilité et flexibilité, y compris en ce qui concerne les horaires de travail (travail en équipe avec une amplitude allant du lundi au samedi, de 08h55 à 19h10).
  • Très forte orientation « relation client » et passion pour la vente et le contact avec la clientèle.
  • Sens de la communication, courtoisie et amabilité.
  • Honnêteté, transparence, rigueur, organisation, précision, motivation.
  • Respect des personnes, des règles et des institutions.

 

Nous vous offrons :

L'expérience de l'un des leaders mondiaux, dans le domaine du transfert d'espèces.

Un travail varié et à responsabilités, dans une entreprise mondiale et un marché en pleine croissance.

Une ambiance de travail agréable, au sein d'une équipe engagée et motivée.

Un package de rémunération attractif et orienté vers le succès : rémunération fixe + Prime Trimestrielle + Carte Tickets Restaurant

Une formation structurée et complète (2 jours pratiques, 1 jour théorique) et un accompagnement du Responsable d’Agence, durant la période d’intégration.

Poste à pourvoir immédiatement.     

Software Developer- 24010495

Location: Mumbai, Maharashtra | India |

Job Schedule: Full-time

Department: Data Strategy & Analytics

Software Developer - 24010495

Location: Mumbai, Maharashtra | India |

Job Schedule: Full-time

Department: Data Strategy & Analytics

The Software Developer is responsible to manage an application for marketing notifications built on GKE using node and angular using Google cloud platform big query. The incumbent should be an expert in SQL queries to retrieve data and maintain data quality having working knowledge of complex SQL functions.  They will be developing automation for current manual processes by building complex SQL queries, creating views and physical tables, developing user friendly analytics platform. The role includes cooperation and coordination with various functions within the company and requires good communication skills. 

Primary Responsibilities 

  • Extract data using SQL queries and analyze the data and maintain data integrity and quality.
  • Support and maintain a proprietary marketing notification app by uses node JS, angular JS and GCP BiqQuery.
  • Support the build-out of performance reporting dashboards that scales with our global business using Google Sheets, Looker, and Looker Studio.  
  • Bring clarity to KPIs, performance drivers, and competitive trends. 

Education 

  • Bachelor’s degree in engineering, Math, Computer Science, Operations Research, Statistics, and other related degrees. 

Experience 

  • 2-3 years of experience writing complex SQL queries and building reports and dashboards.
  • 2-3 years of experience with building reports and dashboard using Google Sheets, Looker, and Looker Studio.
  • Having some programming experience with Node js and Angular js.
  • Having experience with automating existing manual process is a must. 

Essential Skills 

  • Expertise in using SQL and analytical functions to build complex queries to analyze data and build views and physical tables on GCP big query.
  • Outstanding analytical skills and the ability to synthesize situations for corresponding solutions, options, and action plans to impact efficiency, and improvements to the business.
  • Data analysis, interpretation, and the presentation of credible, business-focused recommendations.
  • Ability to establish partnerships within different levels in the organization while adjusting communication as necessary to the specified audience.
  • Ability to take initiative and manage deadlines.
  • Strong visualization skills and excel knowledge.
  • Excellent problem-solving skills.
  • Experience using BiqQuery and Google Cloud Platform,  
  • Building reports and dashboard using Google Sheets, Looker, and Looker Studio.
  • Having some programming experience with Node JS and Angular JS and automating existing manual process is a plus. 

--

IT Engineer - Storage- 24010483

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Information Technology

IT Engineer - Storage - 24010483

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Information Technology

Job Summary
 

The IT Engineer - Storage will support MoneyGram's customers, stakeholders, partners, staff and overall business strategy through the servicing and management of its technological resources. The incumbent will participate in projects, and create/maintain documentation for use by engineers and operations teams. The incumbent will also work with other engineers to design and build environments to proper standards with associated documentation and processes, while also serving as a level of escalation by assisting Operations team(s) who support the environments.

 

 

Primary Responsibilities

  • Designs and builds technology environments to proper standards with associated documentation and processes and aligned to business requirements. This includes leading and managing projects in adherence with the PMO framework, participating in vendor management, creating/maintaining documentation, and helping to create standards and documentation.
  • Develops and reports metrics and KPIs as appropriate.
  • Gathers requirements from end-users and other key stakeholders to ensure that existing and new technology solutions are in alignment with business needs and Enterprise Architecture defined technology capabilities.
  • Partners with Enterprise Architects to determine future needs; participate in planning sessions with Technology Lifecycle Managers to determine how to meet future requirements.
  • Utilizes best practice for how products should be prepared before they are released to production.
  • Within this process, Engineers are accountable for working with Operations and defining installation, configuration, and provision processes and standards, as well as types of instrumentation required to administer, monitor performance, and troubleshoot problems; all with stability in mind.
  • Maintenance and patching of vendor supplied systems.
  • Partners with Application Development teams on common projects and goals. This may include, but not limited to: deployment and management of appropriate components through the SDM lifecycle, optimization for specific platforms and physical configurations, performance tuning, and oversight of deployment into each environment.
  • Assists IT Operations to analyze data related to supported systems (including critical events), and make recommendations.
  • Provides on-call support as an escalation point from level 2 Operations teams or in SEV1 situations. Performs other duties as assigned.

Qualifications

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

 

 

Education  

  • Minimum Required: Bachelors' degree

 

Experience 

  • 5-7 years' IT Operations and/or Engineering experience with increasing levels of responsibility.
  • 5-7 years' proven customer service experience, and must communicate clearly, courteously and professionally in person and over the phone.

 

Essential Skills 

  • Excellent problem solving skills and broad understanding of relationships between hardware and applications, and client/server relationships.
  • Strong knowledge of Hitachi Storage systems, GAD, Hitachi NAS, F1500, G600. 
  • Maintaining highly available storage systems, be able to monitor systems and triage issues. 
  • Knowledge of Cloud Storage consisting of GCS, EBS, S3, IOPS, performance issues with block storage in the cloud, monitoring & maintaining systems. 
  • Ability to write IaaC in Terraform with collaboration of Cloud Engineering team members. 
  • Report KPI’s & Metrics pertaining to Cloud storage infrastructure. 
  • Strong knowledge of change management processes and Service Now. 
  • Knowledge of Commvault backups. 
  • Collaborate with engineering teams on workload migrations to the cloud, strategize storage movements, decommissioning, reclamation of storage. 
  • Knowledge of SAN switches, code upgrades, etc.
  • Execute storage LUN allocations, extensions, deallocations, performance reports. 
  • In-depth understanding of the criticality of existing environments when leading/managing projects, software and/or hardware as it relates to the business needs, customers, partners and staff.
  • Knowledge of the inputs and outputs associated with the data, software and/or hardware technology.
  • In depth knowledge of the technology this position represents, including all aspects/activities required to maintain system stability and optimal performance.
  • Excellent written and oral communication skills.
  • Ability to communicate technical information to nontechnical personnel.
  • Ability to prioritize and handle multiple tasks.
  • Availability to participate in on-call support as an escalation point from IT Operations or in high-severity incident situations.

#LI-AZ1

   

 

IT Engineer - Cloud- 24010450

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Information Technology

IT Engineer - Cloud - 24010450

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Information Technology

Job Summary
 

The IT Engineer - Cloud will support MoneyGram's customers, stakeholders, partners, staff and overall business strategy through the servicing and management of its technological resources. The incumbent will participate in projects, and create/maintain documentation for use by engineers and operations teams. The incumbent will also work with other engineers to design and build environments to proper standards with associated documentation and processes, while also serving as a level of escalation by assisting Operations team(s) who support the environments.

 

 

Primary Responsibilities

  • Designs and builds technology environments to proper standards with associated documentation and processes and aligned to business requirements. This includes leading and managing projects in adherence with the PMO framework, participating in vendor management, creating/maintaining documentation, and helping to create standards and documentation.
  • Develops and reports metrics and KPIs as appropriate.
  • Gathers requirements from end-users and other key stakeholders to ensure that existing and new technology solutions are in alignment with business needs and Enterprise Architecture defined technology capabilities.
  • Partners with Enterprise Architects to determine future needs; participate in planning sessions with Technology Lifecycle Managers to determine how to meet future requirements.
  • Utilizes best practice for how products should be prepared before they are released to production.
  • Within this process, Engineers are accountable for working with Operations and defining installation, configuration, and provision processes and standards, as well as types of instrumentation required to administer, monitor performance, and troubleshoot problems; all with stability in mind.
  • Maintenance and patching of vendor supplied systems.
  • Partners with Application Development teams on common projects and goals. This may include, but not limited to: deployment and management of appropriate components through the SDM lifecycle, optimization for specific platforms and physical configurations, performance tuning, and oversight of deployment into each environment.
  • Assists IT Operations to analyze data related to supported systems (including critical events), and make recommendations.
  • Provides on-call support as an escalation point from level 2 Operations teams or in SEV1 situations. Performs other duties as assigned.
  • Deploying IaaC using Terraform.

Qualifications 

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

 

 

Education  

  • Minimum Required: Bachelors' degree

 

Experience 

  • 5-7 years' IT Operations and/or Engineering experience with increasing levels of responsibility.
  • 5-7 years' proven customer service experience, and must communicate clearly, courteously and professionally in person and over the phone.

 

Essential Skills 

  • Excellent problem solving skills and broad understanding of relationships between hardware and applications, and client/server relationships.
  • AWS & GCP certifications preferred.
  • Understanding of monitoring tools, triaging complex solutions.
  • Knowledge of core AWS & GCP services; S3, IAM, API Gateway, CloudFront, Beanstalk, EC2, EBS, Route 53, Glue, Step Functions, VPC Flow Logs, OpenSearch, Cloud Trail, Transit Gateway, VPC peering, Big Query, Airflow, GCS, GCP VPC Networking, GCP IAM, Gsuite. 
  • Full understanding of operations costs and FinOps practices, leading FinOps reporting discussions. Managing budgets, Cost Optimization.
  • Reporting KPI & Metrics’ as needed.
  • Ability to work on Service Now, Jira & Confluence. 
  • Experience with WAF solutions, DNS issues, routing, Palo Alto Fire Walls 
  • In-depth understanding of the criticality of existing environments when leading/managing projects, software and/or hardware as it relates to the business needs, customers, partners and staff.
  • Knowledge of the inputs and outputs associated with the data, software and/or hardware technology.
  • In depth knowledge of the technology this position represents, including all aspects/activities required to maintain system stability and optimal performance.
  • Excellent written and oral communication skills.
  • Ability to communicate technical information to nontechnical personnel.
  • Ability to prioritize and handle multiple tasks.
  • Availability to participate in on-call support as an escalation point from IT Operations or in high-severity incident situations.

 

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Digital Pricing Analyst - 24010499

Location: London, England | United Kingdom |

Job Schedule: Full-time

Department: Sales

Digital Pricing Analyst - 24010499

Location: London, England | United Kingdom |

Job Schedule: Full-time

Department: Sales

Job Summary

The Digital Pricing Analyst reports into the revenue optimization organization and actively plays a key role in strategic and tactical pricing decisions for digital channels and/or for assigned regions/corridors.  Partners with sales, marketing, and data teams to help determine a course of action that will strengthen MoneyGram’s customer proposition in digital channels. Works on automating pricing processes and reporting dashboards; provides reporting and analytical insight leading to business recommendations.

Primary Responsibilities

  • Manage pricing for MoneyGram online channel in select markets.
  • Develop and maintain pricing strategy for online channel. Work with marketing, sales and finance teams to build pricing strategy that focuses on revenue growth and maximizes profitability.
  • Focuses on driving revenue growth initiatives by utilizing techniques to measure customer price sensitivity, predict customer behavior & churn and optimize prices to achieve business, financial and customer relationship objectives.
  • Complete market research and competitor analysis using digital tools to help identify trends. Actively manage corridors and ensure competitiveness and take accountability on the pricing landscape changes, competitor movements, market rate volatility and business performance.
  • Produce analytical reports of the portfolio performance, track the declining performance trends, evaluate affecting factors, and recommend remedial actions.
  • Build a performance measurement scorecard to track the performance of price changes.
  • Works together with Data, Product, Sales, and Marketing to identify opportunities.
    Participates in planning and forecast cycles to drive improved accuracy of revenue planning.
    Focus on continuous improvement by staying up to date on business trends, pricing best practices.

Skills Required

  • Strategic thinker. Ability to develop long term pricing strategies.
  • Structure problem solving skills. Possess the ability to work independently and brings a disciplined approach to problem-solving process.
  • Analytical. Strong ability to analyze data and derive actionable insights.
  • Data driven. Individual should possess a strong analytical skillset with proficiency in data analysis and digital tools (such as Excel, SQL, and data visualization tools like Tableau, Looker or others).
  • Market knowledge – in depth knowledge of online money transfer.
  • Good communication and presentations skills, being able to share and clearly explain business insight, findings, and judgement.

Education and experience

  • Requires a bachelor’s degree in business, finance, or a related field.
  • 3-5 years of experience in a similar role, ideally in pricing and analytics within payments industry.
  • Strong understanding of pricing Strategy with experience in online pricing is required.

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Digital Pricing Analyst - 24010500

Location: Casablanca, MA-Casablanca | Morocco |

Job Schedule: Full-time

Department: Sales

Digital Pricing Analyst - 24010500

Location: Casablanca, MA-Casablanca | Morocco |

Job Schedule: Full-time

Department: Sales

Job Summary

The Digital Pricing Analyst reports into the revenue optimization organization and actively plays a key role in strategic and tactical pricing decisions for digital channels and/or for assigned regions/corridors.  Partners with sales, marketing, and data teams to help determine a course of action that will strengthen MoneyGram’s customer proposition in digital channels. Works on automating pricing processes and reporting dashboards; provides reporting and analytical insight leading to business recommendations.

Primary Responsibilities

  • Manage pricing for MoneyGram online channel in select markets.
  • Develop and maintain pricing strategy for online channel. Work with marketing, sales and finance teams to build pricing strategy that focuses on revenue growth and maximizes profitability.
  • Focuses on driving revenue growth initiatives by utilizing techniques to measure customer price sensitivity, predict customer behavior & churn and optimize prices to achieve business, financial and customer relationship objectives.
  • Complete market research and competitor analysis using digital tools to help identify trends. Actively manage corridors and ensure competitiveness and take accountability on the pricing landscape changes, competitor movements, market rate volatility and business performance.
  • Produce analytical reports of the portfolio performance, track the declining performance trends, evaluate affecting factors, and recommend remedial actions.
  • Build a performance measurement scorecard to track the performance of price changes.
  • Works together with Data, Product, Sales, and Marketing to identify opportunities.
    Participates in planning and forecast cycles to drive improved accuracy of revenue planning.
    Focus on continuous improvement by staying up to date on business trends, pricing best practices.

Skills Required

  • Strategic thinker. Ability to develop long term pricing strategies.
  • Structure problem solving skills. Possess the ability to work independently and brings a disciplined approach to problem-solving process.
  • Analytical. Strong ability to analyze data and derive actionable insights.
  • Data driven. Individual should possess a strong analytical skillset with proficiency in data analysis and digital tools (such as Excel, SQL, and data visualization tools like Tableau, Looker or others).
  • Market knowledge – in depth knowledge of online money transfer.
  • Good communication and presentations skills, being able to share and clearly explain business insight, findings, and judgement.

Education and experience

  • Requires a bachelor’s degree in business, finance, or a related field.
  • 3-5 years of experience in a similar role, ideally in pricing and analytics within payments industry.
  • Strong understanding of pricing Strategy with experience in online pricing is required.

#LI-AZ1