Sales & Account Manager (Spain - Madrid area) - 23010316

Location: ES-Virtual3, ES-Virtual2 | Spain | Remote

Job Schedule: Full-time

Department: Sales

Job Summary

The Sales & Account Manager (Spain - Madrid area, bigger cities nearby - Toledo, Ciudad Real, Albacete, Cuenca, and also more distant Balearic Islands) will be responsible for expanding the Agent network across the assigned region by identifying prospects and signing up new Agents in line with the business strategy. Additionally, the incumbent will act as first point of contact for Agents to resolve any issues, provides customer care and identifies any service improvements which will facilitate increased transaction volumes.

Primary Responsibilities

• Supports management in the achievement of the business plans and targets (network, volumes and profitability).
• Supports the Retail Business by expanding the sub agents network in the assigned regions.
• Prospects potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram product and service and the mutual business benefit of becoming an agent.
• Maintains a database of all prospect Agents, contact details and status of sales activity.
• Ensure that all sales activity reports are reviewed, analyzed and followed up as appropriate.
• Ensures all Agent contract and agreement documentation is to the relevant standard and copies are retained.
• Liaisons with the relevant operational and marketing resources to ensure that the new Agent is set-up and ready for business in a timely manner with all appropriate POS and other materials enabling the Agent to transact.
• Monitors and ensures that transaction volumes meet anticipated levels and opportunities to increase volumes are maximized.
• Builds partnerships with key Agents and ensures queries and problems are promptly resolved by liaising with the relevant parties.
• Works with the marketing team support to corridor analysis and refinement of pricing strategies in order to improve product profitability in addition to transaction volumes.
• Supports the marketing team, as required, by communicating any gaps/shortage of signage and point-of sale materials.
• Performs other duties as required by the business.

Education

• Minimum Required: BA/BS degree in related field preferred or equivalent work experience.

Experience

• 3+ years' experience in a field sales role, selling, and servicing retail customers.
• Demonstrated expertise in independently planning, managing and executing sales strategies.

Essential Skills

• Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
• Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
• Prior exposure in presenting product/service opportunities to clients/customers.
• First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone.
• Strong presentation skills; ability to present to prospective Agents in a professional format.
• Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team.
• Excellent problem solving skills; able to effectively and proactively identify and analyze problems and find appropriate solutions.
• Commercial acumen; able to work with key business partners to maximize business capacity for all parties.
• Able to work in a culturally diverse environment and be sensitive to cultural differences.
• Fluent in both written and spoken in local language. Fluency in English is a must.
• Computer literate - able to use Microsoft suite of packages.

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Kassierer / Kassiererin - Filiale München - 40 Stunde / Woche M/W/D - 23010647

Location: Muenchen, DE-Muenchen | Germany |

Job Schedule: Full-time

Department: Sales

MoneyGram International bietet Menschen, die von ihren Freunden und Familien getrennt leben oder über eingeschränkte Bankbeziehungen verfügen, eine weitere  Möglichkeit zur Deckung ihrer finanziellen Bedürfnisse.  Als führender globaler Anbieter von Geldüberweisungsdiensten ermöglicht es MoneyGram International seinen Kunden, Geld schnell und sicher rund um die Welt zu überweisen.  Das weltweite Netz des Unternehmens besteht aus über 350.000 Standorten in mehr als 200 Ländern.  Zu dem bequemen erreichbaren und zuverlässigen Netzwerk von MoneyGram gehören Einzelhandelsunternehmen, internationale Poststellen und Finanzinstitute.  Zur Ünterstützung unseres Geschäftes in Bochum suchen wir eine/einen Sales Associate/ Kundenbetreuer (m/w/d).  In dieser Rolle werden Sie für die Kundenbetreuung und Entwicklung der Geschäfte vor Ort  verantwortlich sein.

Ihre Aufgaben:

• Sie sind zuständig für einen kompetenten und ansprechenden Kundenservice

• Sie sind verantwortlich für die reibungslose Abwicklung der Geldüberweisung und des Verkaufs von MoneyGram Produkten

• Sie beachten dabei die Regelungen und Vorgehensweisen von MoneyGram im Bezug auf die Sicherheit und die Bekämpfung der Geldwäsche

• Sie sind für den ordnungsgemäßen Zustand der Geschäftsstelle verantwortlich

• Sie setzen die Marketingkampagnen vor Ort  zur Unterstützung des Geschäfts um

• Die durchschnittliche Wochenarbeitszeit beträgt 40 Stunden.

Ihr Profil:

• Idealerweise bereits einschlägige Erfahrung in einem ähnlichen Berufsumfeld
• Sehr gute Deutschkenntnisse in Wort und Schrift.  Englische Sprachkenntnisse von Vorteil.
• Gute Erfahrung im Umgang mit Bargeld und IT Systemen
• Flexibilität, auch bezüglich der Arbeitszeiten (Schicht- und Wochenendarbeit 08:00 – 20:30)
• Kundenorientierung und Leidenschaft für Vertrieb  und den Umgang mit Kunden
• Kommunikationsstärke und Freundlichkeit
• Ehrlichkeit, Genauigkeit, Motivation

Wir bieten Ihnen:

• Die Erfahrung eines der weltweit führenden Unternehmen im Bereich des Bargeldtransfers
• Eine abwechslungsreiche, verantwortungsvolle Tätigkeit in einem globalen Unternehmen und einem Wachstumsmarkt
• Ein angenehmes Arbeitsklima in einem engagierten und motivierten Team
• Ein attraktives, erfolgsorientiertes Vergütungspaket
• Eine strukturierte und umfassende Einarbeitung

Regional Compliance Officer - Portuguese language - 23010620

Location: Johannesburg, ZA-Johannesburg | South Africa |

Job Schedule: Full-time

Department: Compliance

The Regional Compliance Officer is responsible for working directly with MoneyGram agents within assigned territory. The incumbent is a primary compliance resource with responsibilities of: measuring Agents' Compliance and Anti-Fraud programs; driving training and awareness initiatives; and providing guidance and support to Agents. The incumbent will also be responsible for driving Agents to implement or enhance compliance and anti-fraud policies and procedures and assist in the development of Compliance and Anti-Fraud programs, as required. The Regional Compliance Officer will partner and liaison with business unit representatives to ensure that Agent policies and controls are practical, efficient and workable; captures MoneyGram policies and expectations, as well as regulatory requirements. The incumbent will be tasked with proposing corrective action measures to mitigate any risks identified throughout the execution of tasks.

Primary Responsibilities

• Executes on established MoneyGram Compliance and Anti-Fraud programs, principles, standards, policy, and oversight expectations within assigned territory.
• Implements policies and procedures designed to mitigate exposure and enhance compliance activities.
• Ensures program is maintained and relevant.
• Consults with internal and external experts to identify risks, best practice and expectations.
• Analyzes internal and external information to gain additional intelligence regarding emerging risk.
• Communicates policy goals for area of expertise, ensuring application across the enterprise.
• Facilitates policy, risk and control discussions with Stakeholders.
• Ensures policy objectives are met.
• Provides guidance and support to the Regional business through participation in new product/service or channel projects.
• Provides support for Agent due diligence activities.
• Provides guidance, policy interpretation and support to Agents within the region.
• Actively participates in management discussions on risk and participates in governance and risk committee meetings as appropriate.
• Provides content messaging for new policies as rolled out.
• Ensures training materials are in-line with policy expectations.
• Provides Agent and employee training.
• Performs other duties as assigned.

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

Education

• Minimum Required: Post-secondary degree or equivalent combination of educational and work experience

Experience

• 3-5 years' work experience within the financial services industry.

Essential Skills

• Working knowledge of Bank Secrecy Act and AML Regulations, USA Patriot Act, Office of Foreign Assets Control (strongly preferred � outside of US; required � US).
• Ability to operate multi-nationally with internal business partners and Agents.
• Ability to work in a self-directed and remote environment.
• Demonstrated understanding of the MoneyGram's business practices, organizational structure and general policies and procedures.
• Demonstrated ability to draft clear and professional correspondence and other documents of a legal, compliance and business nature.
• Excellent analysis and problem solving skills.
• Excellent customer service skills and the ability to resolve customer complaints.
• Demonstrated ability to appropriately work with confidential information.
• Ability to facilitate the collection of information through interviews, meetings etc.
• Ability to articulate and convey complex, conceptual information to various audiences verbally and in writing.
• Experience communicating with regulators and law enforcement agencies.
• Experience in public speaking and making clear and persuasive business presentations.
• Excellent demonstrated organizational skills, including time management, record keeping, self-scheduling, and follow-up.
• Must be a self-starter and be able to act independently.
• Demonstrated ability to handle multiple priorities in a dynamic environment.
• Portuguese language skills required. Swahili is highly preferred. 

Treasury Analyst - 23010648

Location: England, United Kingdom | Location |

Job Schedule: Full-time

Department: Finance

The Treasury Analyst will manage and report on the cash flows of all MoneyGram companies and associated branches. Ensures sufficient liquidity is in place to enable companies to meet their cash obligations while also limiting excess working capital balances in order to free up cash for other corporate purposes. The Analyst will effectively plan and help execute daily, weekly, and monthly cash flows in a multi-currency environment and co-ordinate with the Treasury and Accounting team and several other offices to facilitate the effective deployment of cash.

Primary Responsibilities

• Leverages the Kyriba workstation and forecasting to manage the flow of cash into and out of assigned bank accounts.
• Ensures the flow of funds to support MoneyGram's suite of products and maximizes the use of MoneyGram's operating cash.
• Accountable for foreign currency trade settlement activities, including confirmation, documentation, controls, compliance, netting and financial settlement of foreign exchange trades related to the assigned group of foreign currency accounts.
• Opens and closes bank accounts and ensures bank mandates/powers of attorney are appropriate and consistent with standard signatory lists and are updated for staff changes.
• Liaison with the Legal Department for Board approval of changes.
• Develops and maintains a register of authorized signatories and their powers.
• Responsible for bank relationship support.
• Analyze monthly bank fees, timely payment of those fees, planning and forecasting, and identifying fee opportunities.
• Maintains short-term cash forecasts for branch and subsidiary operating accounts, liaison with the business to understand future requirements.
• Ensures optimal cash balances are maintained through timely settlement of inter-company balances and pre-funding if necessary.
• Initiates and leads cross-functional team members to integrate Treasury processes of business units that are not integrated into the Treasury department, as well as performs other treasury initiatives as assigned.

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

Education

• Minimum Required: BA/BS in Accounting, Finance, Economics or related field or equivalent experience.
• Association of Corporate Treasurers' Certificate of International Cash or Association for Finance Professionals (Certified Treasury Professional), preferred.

Experience

• 3+ years' experience in treasury operations with focus on cash management and short term cash forecasting.
• Experience working with international accounts, preferred.
• Experience working within Kyriba Treasury Management System, preferred.

Essential Skills

• Proven proficiency in financial analysis, modeling and forecasting.
• Strong analytical and problems solving skills.
• Demonstrated organization and time management skills with the ability to handle multiple priorities in a dynamic environment with limited supervision.
• Ability to work with all levels of the organization to understand business goals.
• Ability to plan strategically and breakdown to effective tactical steps.
• High degree of accuracy and attention to detail.
• Demonstrated ability to work independently.
• Demonstrated ability to think strategically and turn data into meaningful conclusions.
• Must be self-driven and able to maintain focus on issues and escalate as necessary.
• Proficient in Microsoft Word, Excel, Access preferred.
• Fluent/bilingual English, Spanish and/or French would be an asset.

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Senior Marketing Media and Campaign Analyst - 23010674

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Job Summary

The Senior Marketing Media and Campaign Analyst will work cross-functionally to collect data and develop analytic insights utilizing a variety of data sources and tools.   The position is responsible for dissecting campaign performance, transforming data into actionable insights, and delivering comprehensive reports both during and after campaigns to assess performance and provide solutions for improved efficiency and scale. The successful candidate will have a broad background in marketing campaign performance analytics, inclusive of Direct Mail, Email and Media. The ideal candidate will be able to analyze and assess performance of campaigns and translate quantitative and qualitative data into recommendations and plans for revising the campaign strategy.

Primary Responsibilities

• Assists in the design, development, and execution of direct marketing campaigns with the goal of providing flawless and flexible execution
• Develop comprehensive campaign reporting including general campaign response and financial metric tracking
• Perform deep-dive analyses, providing key campaign learnings around customer segmentation, creative and other in-market test results
• Provide go-forward recommendations that influence future campaign decisions based on empirical findings
• Develop comprehensive campaign reporting including general campaign response and various key performance indicators
• Communicate effectively in both written and verbal form; productively interact with all levels of management and various individuals across the company
• Able to build development of a measurement framework for Media performance analytics, including the development of Media Mix Models
• Formulates hypotheses, weighs alternatives, and determines appropriate recommendations for Market Campaign/Test Analysis & Measurement 
• Leads discussions and presentations of results, recommendations, and business insights to leadership team
• Performs in depth research on root cause of data anomalies that are uncovered through normal course of analysis and proactively engages resources to correct
• Able to distill a complex collection of reports, graphs, summaries, and presentations that convey analytic results and align with business needs.
• Writes complex SQL to query marketing data platforms, such as Google Big Query and Google Analytics
• Support adhoc analytical project requests and marketing business performance reporting

Education

• Bachelor’s Degree in Engineering, Math, Computer Science, Operations Research, Statistics and other related degrees.

Experience

• 3-5 years of experience or relevant work experience in analytics, finance, or consulting roles.
• Experience using tools such as SQL to assess datasets and recommend solutions.

Essential Skills

• Demonstrated background in Media Marketing channel performance analytics and KPIs
• Comparable analytic experience within a marketing environment, preferably in direct
• Demonstrated leadership in the area of campaign performance tracking (Direct Mail, Email, Digital and Media channels)
• Demonstrated ability distilling disparate data sets into a cohesive narrative and communicating effectively to various audiences
• Adept at delivering infographics or distilling complex data into graphical presentations
• Collaborate with the immediate and broader functional team to help provide holistic actionable insights
• Delivering through cross-functional partnerships
• Expertise with several leading data and analytics tools, such as Looker, Google Analytics, Google Big Query
• Proficient in SQL to query large data platforms
• Ability to create and execute actionable test designs
• Strong Analytic and critical thinking skills
• Strong verbal and written communication skills

Anticipated Base Pay: $80K-120K + participation in our annual bonus plan. 

Benefits: 

• Remote Flexibility
• Generous PTO
• 13 Paid Holidays 
• 22 Weeks of Maternity Leave 
• 4 Weeks of Family Bonding 
• Medical / Dental / Vision Insurance
• 401K with Employer Match

Disclaimer: 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

#LI-REMOTE

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Supv Software Development - 23010693

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Information Technology

Job Summary

The Supervisor of Software Development is responsible for one or more development teams made up of Software Engineers. The Manager has development and support responsibility for a set of applications and systems, managing all estimating, design, development, and support of those applications. The incumbent is responsible for overseeing the execution of development efforts in support of both business-driven initiatives as well as regular maintenance and infrastructure projects.

Primary Responsibilities

• Creates and maintains resource level and staffing plans to meet business project requirements.  Provides high-level project oversight to teams, ensuring development projects are delivered on time, within budget, and that they meet standards. This includes providing management reports on project deliverables and schedules.
• Organizes and participates in management meetings to determine the priority of projects that have been requested.  Directs support activities to keep system applications running in a 24 x 7 x 365 environment, utilizing sound judgment and critical thinking skills, and demonstrating leadership and a sense of urgency.
• Organizes and participates in meetings with management to determine the priority of projects requested. Establishes and maintains a strong business partnership with internal users and external customers to fully understand and meet their technological needs.
• Drives and contributes to the development, modification and attainment of strategic and tactical goals.
• Evaluates and recommends new and future technology to improve organizational effectiveness, customer service, reduce costs, and provide a competitive advantage. 
• Performs other duties as assigned.

Education

• BSc degree in computer science or business, or equivalent combination of education and work experience.
   

Experience

• 5+ years of increasingly responsible experience in the field of systems programming, software development and/or technical project management.
• 2+ years project management experience following a structured development methodology.

Essential Skills

• Demonstrated project management skills.
• Proven track record of hiring, performance management, developing, coaching and motivating staff.
• Proven expertise in effectively managing activities on small to medium sized projects.
• Knowledge of system development and development tools associated with specific areas of responsibility.
• Strong communication skills, including the ability to speak and write clearly and concisely.
• Demonstrated ability to drive change.
• Extensive Compliance or Financial business systems knowledge, preferred.
• Experience with vendor software solutions, preferred.
• Experience managing virtual teams, preferred.
• Experience managing teams in an on-shore/off-shore model, preferred.

Manager of Campaign Analytics - 24010107

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Job Summary

The Manager of Campaign Analytics is responsible for analyzing the effectiveness of marketing campaigns based on performance indicators. This person will be responsible for assisting with the building and refining of MoneyGram’s marketing investment strategy, primarily focused on digital spend. The role will focus on the optimization of marketing spend across multiple channels by leveraging statistical techniques and tests to evaluate data, create reports, and provide insights to improve marketing campaigns. Primary emphasis will be collecting and analyzing digital marketing channels (app, web, social, email, etc.) and campaign performance data. The Marketing Analytics Manager will collaborate closely with our corporate marketing and business development teams to ensure analytics is part of the entire process: from set-up, collection, analysis and reporting, to providing data-driven recommendations. The incumbent will develop recurring weekly/monthly reports and post-campaign analysis to communicate results and provide data-based recommendations to the broader marketing team and senior-level stakeholders. The role requires superior analytical, problem solving, and storytelling (via data) skills to succeed. The tasks will include but are not limited to: directing analyses, defining KPIs, guiding methodologies/designing experiments, and directing the creation of marketing science models to help answer key business questions. The incumbent must be hands-on, results driven, collaborative and able to succinctly articulate insights with stakeholders. The candidate will ensure the business understands the effects of marketing spend and channels on customers. Will work in a cross-functional environment that values your insight and promotes continuous learning and innovation. 

Primary Responsibilities

·         Develop marketing investment analytics to support existing and new products including the development of innovative techniques, statistical analysis, reporting, and decision science required to achieve desired business goals

·         Partner with Marketing & IT to establish a robust infrastructure and plans that prudently test and learn new customer acquisition and digital marketing strategies including, but not limited to, SEM, SEO, Social, and Programmatic/Display. Similarly, enable efficient diagnosis of root cause for variance from performance expectations

·         Oversee the entire campaign process; make strategic analytics-related decisions during planning process (data capture and tracking), develop real-time optimization during campaigns, and report post-campaign with a focus on takeaways and recommendations to optimize future campaigns

·         Responsible for gathering data, creating reports and dashboards, and delivering results to the marketing group and key stakeholders in a meaningful and understandable way

·         Focus on data visualization, storytelling and providing data-driven insights and recommendations

·         Lead by example to build a culture of accountability and rigor to substantiate proven business impact; provide guidance to other analysts on the team; bring high energy and enthusiasm to the team.

Education

Minimum Required:

·         Bachelor’s Degree in Engineering, Math, Computer Science, Operations Research, Statistics and other related degrees

Experience

·         8 years of experience or relevant work experience in analytics, finance, or consulting roles

·         Experience using tools such as SQL to assess datasets and recommend solutions

Essential Skills

·         Experience acting as a peer-coach/mentor of digital analytics and marketing analytics teams

·         Campaign design and measurement skillset

·         Experience working with digital marketing metrics and KPIs, and analytics methodologies including A / B testing, pixel tracking, email marketing, multi-touch attribution, and conversion optimization

·         Able to build development of a measurement framework for Media performance analytics, including the development of Media Mix Models

·         Experience utilizing all digital marketing tools available (Firebase, Google Analytics, Data Studio, etc.) to report on organic channel performance and campaign-level performance

·         In-depth knowledge in at least one of these tools: SQL, Python, R

·         Ability to establish strong partnerships within different levels in the organization while adjusting communication as necessary to the specified audience

·         Data analysis, interpretation, and presentation of credible, business-focused recommendations

·         Ability to take initiative, manage deadlines and handle multiple priorities simultaneously with minimal supervision

·         Ability to work with engineering teams and define tracking requirements

·         Strong visualization skills through the use of tools such as Looker, Tableau, etc.

·         Excellent problem-solving skills

·         Experience using BiqQuery, Google Cloud Platform, Looker a plus

Anticipated Base Pay: $140K-180K + participation in our annual bonus plan. 

Benefits: 

• Remote Flexibility
• Generous PTO
• 13 Paid Holidays 
• 22 Weeks of Maternity Leave 
• 4 Weeks of Family Bonding 
• Medical / Dental / Vision Insurance
• 401K with Employer Match

Disclaimer: 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

#HTFUS

#LI-ME1

#LI-REMOTE

Sales Representative - Piemonte / Torino - 23010702

Location: Rome, IT-Rome | Italy |

Job Schedule: Full-time

Department: Sales

Job Summary

The Sales Representative will be responsible for expanding the Agent network across the assigned region by research new market opportunities identifying prospects and signing up new Agents in line with the company’s business strategy. Candidate should have excellent communication, interpersonal, and customer service skills. He should also be able to demonstrate ability to meet deadlines while having strong analytical skills.

Primary Responsibilities

• Represent company’s products and services to identify how company’s solutions meet market needs.
• Provide market analysis in terms of needs and opportunities, strong market monitoring and competition activities.
• Expand the agents’ network: research and identify new business opportunities - including new markets, growth areas, trends, partnerships or new ways of reaching existing market
• Prospect potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram service and the mutual business benefit of becoming an agent. Utilize SalesForce , cold calling, and email to generate new sales opportunities.
• Build partnerships with existing agents to ensure MoneyGram’s business plan and targets are met while expanding company’s market share and profitability.
• Report to the line manager with accurate weekly, monthly, and quarterly results. Able to follow up a concrete visits schedule agenda provided by the company.
• Ensures all necessary agent documentation is to the relevant standard as requested from the company or local regulations and manages the submission of any new agent on boarding process, via the relevant documents collection. 
• Ensures all agent’s information and stored profile data are up to date, with a responsibility to manage all potential data change requests via the relevant internal support processes in a timely manner. 
• Deliver product and system training to new agents providing education on all supporting functions, making sure agent is educated on company’s credit and collections policies. Ensures agent compliance bi-yearly training cycle is completed. Take actions to create a growth plan per agent which will be closely monitored.
• Collaborates daily with key support internal departments and takes ownership of key agents’ operational or technical needs and requests, that impact revenue. 
• Works with the marketing and pricing teams, as required, to support MoneyGram visibility, pricing competitiveness, product profitability and development. Ensures location branding is up to date and take actions on the field towards this goal.  
• Extensive business travel is required, being able to control work related tasks and participate in key meetings via mobile devices. Ability to follow and manage a concrete agent visit schedule with overnight stays in different cities. 
• Performs other duties as required by the business.

Education

• BA/BS degree in related field preferred or equivalent work experience.
   

Experience

• 3+ years' experience in a field sales role or any related experience on selling and managing sales. Money Transfer sector related previous experience will be considered as a strong asset. 
• Demonstrated expertise in independently planning, managing and executing sales strategies

Essential Skills

• Fluent in both written and spoken in local and English language. Spanish, Urdu, Bengali, Hindi will be considered as a strong asset
• Proven track record in sales & business development, with a demonstrated ability to increase network expansion/volumes. Strong negotiation skills are needed. 
• Excellent problem-solving skills and analytical thinking: able to identify and analyze problems and find appropriate solutions effectively and proactively.
• Effective Time management proven skills – ability to control workload in a structured manner
• Able to work in a culturally diverse environment and be sensitive to cultural differences.
• Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
• Prior exposure in presenting product/service opportunities to clients/customers.

Al/ML Model Performance Mgr - 24010141

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Job Summary

An AI Performance Manager for Google Cloud Platform (GCP) oversees and enhances the performance of AI systems and applications deployed on the GCP infrastructure. This role involves continuously monitoring, analyzing, and optimizing AI models and algorithms to ensure they are highly efficient and accurate while meeting business objectives. The AI Performance Manager works closely with cross-functional teams, offering insights and guidance on the best practices for AI implementation and scalability within the GCP ecosystem. In addition, this position requires keeping up to date with the latest AI trends and GCP advancements to implement innovative solutions and maintain a competitive edge in AI performance management.

Primary Responsibilities

• Spearhead the tuning and optimization of deep learning models, including large language models, ensuring high accuracy and efficiency. Continuously monitor and enhance the performance of machine learning models. Implement strategies for optimizing computational resources, reducing latency, and increasing overall model effectiveness.
• Must have the right Solution and architecture experience working with Google AI and Data Products BigQuery, Document AI, CCAI, Dialogflow, Vertex AI, Data-prep, etc. or similar products on any other public cloud platforms.
• Design AI architectures and solutions leveraging GCP’s AI/ML capabilities. Lead the development and iterative improvement of machine learning models. Employ robust evaluation metrics to assess model performance and identify areas for refinement.
• Develop and deploy scalable, high-performance AI models and applications. Showcase your Cloud and AI/ML architecture experience when communicating with IT, Product and Data teams.
• Ensure best practices in AI ethics, data security, and compliance. Conduct code reviews, and performance tuning of AI systems. Participate in continuous learning to improve technical skills. Stay abreast of the latest AI trends and advancements, especially within the GCP ecosystem. Provide technical guidance and mentorship to team members.
• Performs other duties as assigned.

Education

Minimum Required: 

• Bachelor's Degree in Computer Science, Data Science, AI, Statistics, Information Technology, Engineering, Business, or related field 

Experience

Minimum Required: 

• 7+ years of experience in delivering complex AI or Data Analytics projects on Cloud Platforms (Google and/or AWS). Hands-on experience in a statistical programming language (e.g. R or Python) and applied machine learning and AI techniques (i.e. computer vision, deep learning, conversational AI, and natural language processing frameworks).

Skills

Minimum Required: 

• Experience in systems design with the ability to architect and explain Machine Learning Operations(MLOps) platforms. In-depth knowledge of MLOps principles, practices and methodologies. Proven experience in overseeing and optimizing MLOps platforms, including architecture design and infrastructure management.
• Experience in AI/ML pipelines and CI/CD development is a must. Solid understanding of CI/CD and DevSecOps best practices.
• Expert level experience with containers (Docker) and container orchestration (Kubernetes)

Anticipated Base Pay: $130K-150K + participation in our annual bonus plan. 

Benefits: 

• Remote Flexibility
• Generous PTO
• 13 Paid Holidays 
• 22 Weeks of Maternity Leave 
• 4 Weeks of Family Bonding 
• Medical / Dental / Vision Insurance
• 401K with Employer Match

Disclaimer: 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

#LI-REMOTE

#LI-ME1

#HTFUS

FP&A Analyst - 24010149

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Finance

The Financial Analyst participates in long-term and short-term financial planning, forecasting, management reporting and analysis and the creation of tools to help drive decision making. This position plays a key role in providing analytical and business decision support to drive financial forecasts, operating budgets and strategic goals. This role will work with other finance, business unit and functional leaders to compile and review annual budgets, generate forecasts, analyze trends in business performance, capital activity, and operating expenses and provide internal management reporting.

Primary Responsibilities

• Builds and manages a database.
• Develops reporting and analytical tools to support sales, marketing and operations teams.
• Works with the regional Financial Planning & Analysis team to coordinate the collection of information required to develop, analyze, and/or modify consolidated financial plans, including quarterly rolling forecasts and annual operating plan.
• Develops tools for early identification of financial problems and makes recommendations for resolution of problems.
• Designs, improves and maintains financial systems and models.
• Prepares analysis and provides support for the quarterly earnings releases and calls.
• Prepares insightful presentations to inform management and steer the debate at monthly reviews.
• Performs other duties as assigned. 

Education

Minimum Required: 

• Minimum Bachelor’s degree in business, economics, mathematics or related major

Experience

Minimum Required: 

• 5-7 years of relevant experience.
• Professional level proficiency in Microsoft Access, Excel and SQL.
• Experience in a global organization and/or the financial services industry preferred.
• Demonstrated experience in the application of analytical methods of addressing business issues, with an emphasis on overall corporate decision analysis.

Skills

Minimum Required: 

• Comfortable working with and analyzing financial information and relevant financial metrics.
• Exceptional standards and an ongoing desire to drive improvements in processes, systems, outputs, and quality.
• Flexibility, independence, and initiative to perform successfully in a growing and constantly changing environment.
• Solid communication skills to deal effectively with various levels of management, staff, and/or outside contacts.
• Presentation and writing skills and the ability to convey a message that is understandable and relevant, linking business issues, financial results and strategy.
• Think strategically, identify critical success factors, and execute on performance improvement opportunities.
• Demonstrated time-management and multi-tasking skills coupled with a keen ability to prioritize assignments.

ORMB Senior developer/ Technical Architect - 23010699

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Information Technology

Job Summary

The Software Engineer IV serves as a technical consultant and lead to provide and support software applications that meet or exceed business needs. The Software Engineer IV is expected to possess strong technical expertise as well as strong leadership and mentoring skills. The incumbent typically works on complex computer programs and defined segments of highly complex programs. The Software Engineer IV is familiar with a variety of the field's concepts, practices and procedures; and performs most complex applications development related tasks without guidance. The incumbent is a key contact for Project Managers, advising on project sizing and estimation. The incumbent will also direct the work of others and is expected to proactively contribute and offer recommendations. May play the role of Subject Matter Expert in relation to one or several applications.

Primary Responsibilities 

• Engages with system users and business analysts to identify system enhancements and/or new applications to meet business needs.
• Actively contributes to the development of solutions and ideas that add value.
• Develops elegant and simple solutions.
• Creates quality design documents to illustrate how the system works.
• Writes clear and detailed technical specifications for development of the application.
• Adheres to big picture view of how various connected system designs should be consolidated or affected.
• Produces products on schedule and elegant and efficient designs, high performance, and scalable code that will allow for easy extension to future needs.
• Produces code of high quality and reliability - strong quality code metrics.
• Effectively performs code walk-throughs.
• In conjunction with Quality Services. Proactively performs extensive system testing to ensure that the systems work efficiently and are developed following the applicable development methodology.
• Unit tests to ensure accuracy.
• Tracks record of identifying largest risk areas and driving resolution of these issues.
• Leads the design, development and implementation of complex systems.
• Provides accurate and timely input to Project Manager regarding status of technical tasks for self and team.
• Effectively and actively plays the role of technical advisor for projects, providing advice on tools, process and design to others.
• Shows initiative to initiate and actively facilitate meetings and issue resolution, involving the right individuals.
• Ensures project goals make sense and overall development objectives are being met.
• Serves as a contact person in support of more serious production problems/issues.
• Designs and develops high quality, scalable and efficient solutions and products on schedule.
• Performs other duties as assigned.

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

Education 

• Minimum Required: Bachelor of Science in computer science or a related technical field or equivalent combination of post-secondary education and work experience

Experience 

• 7-10 years of increasingly responsible systems development experience on multiple platforms.
• 5-7 years' experience in the development environment commensurate with the assigned area of responsibility.

Essential Skills 

• Demonstrated ability to gather requirements, design and develop systems.
• Demonstrated ability to effectively lead requirements gathering, design and development of complex systems.
• Ability to track record of designing and developing high quality, scalable and efficient solutions and products on schedule.
• Effective team leader on diverse and different teams.
• Strong leadership and mentoring skills.
• Knowledge of proper architectural disciplines.
• Ability to accurately identify root cause of technical problems.
• Strong project management skills.
• Excellent communication skills; verbal and written.
• Ability to adapt to change.
• Strong negotiation and/or influential skills.

Sales & Account Manager - DC Area - Bilingual English & Spanish - 23010712

Location: Washington, District of Columbia | United States of America | Remote

Job Schedule: Full-time

Department: Sales

The Sales and Account Manager is responsible for leading market development and new strategic sales (independent and small chain, retail store fronts) in an assigned territory. The position is responsible for professionally promoting all MoneyGram products to new and existing retail establishments with the goal of achieving sales growth in their respective territories. The Sales and Account Manager III is also responsible for developing and executing sales plans, coordinate efforts with territory partners in a team environment, accurately complete routine reports and be compliant with regulatory and company guidelines.

Primary Responsibilities

• Generates leads and calls on prospects to drive strategic new business signings.
• Sales focus will be strategic with focus on competitive takeaways, as well as small to medium sized businesses, including; retailers, check casher, ethnic merchants and financial institutions.
• Demonstrates thorough knowledge of MoneyGram products and services and competitor products and services to further educate business owners and decision makers.
• Participates in tradeshows and other industry meetings as required.
• Plans and manages corridor and product (Money Orders, MoneyGram Money Transfers, Bill Payments, and prepaid Cards) strategies to drive volume growth in coordination with marketing managers, corridor managers, and product managers.
• Maintains up-to-date database to document sales call information, trends, future call objectives, sampling data and overall sales performance.
• Use all available data and reporting to identify growth opportunities within sales territory.
• Performs other duties as assigned.

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

Education

• Minimum Required: BA/BS degree in related field preferred or equivalent work experience

Experience

• 5+ years' experience in a field sales role, selling, and servicing retail customers.
• Demonstrated expertise in independently planning, managing and executing sales strategies.

Essential Skills

• Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
• Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
• Prior exposure in presenting product/service opportunities to clients/customers.
• First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone.
• Strong presentation skills; ability to present to prospective Agents in a professional format.
• Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team.
• Excellent problem solving skills; able to effectively and proactively identify and analyze problems and find appropriate solutions.
• Commercial acumen; able to work with key business partners to maximize business capacity for all parties.
• Able to work in a culturally diverse environment and be sensitive to cultural differences.
• Fluent in both written and spoken in local language. Fluency in English would be highly advantageous.
• Computer literate - able to use Microsoft suite of packages.

Anticipated Base Pay: $73k-$78k + Sales Incentive Plan Available for this Role. 

Benefits: 

• Remote Flexibility
• Generous PTO
• 13 Paid Holidays 
• 22 Weeks of Maternity Leave 
• 4 Weeks of Family Bonding 
• Medical / Dental / Vision Insurance
• 401K with Employer Match

Disclaimer: 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

#LI-ME1

#HTFUS

Sales & Account Manager - Chicago Area - Bilingual English & Spanish - 23010711

Location: Chicago, Illinois | United States of America |

Job Schedule: Full-time

Department: Sales

The Sales and Account Manager III is responsible for leading market development and new strategic sales (independent and small chain, retail store fronts) in an assigned territory. The position is responsible for professionally promoting all MoneyGram products to new and existing retail establishments with the goal of achieving sales growth in their respective territories. The Sales and Account Manager III is also responsible for developing and executing sales plans, coordinate efforts with territory partners in a team environment, accurately complete routine reports and be compliant with regulatory and company guidelines.

Primary Responsibilities

• Generates leads and calls on prospects to drive strategic new business signings.
• Sales focus will be strategic with focus on competitive takeaways, as well as small to medium sized businesses, including; retailers, check casher, ethnic merchants and financial institutions.
• Demonstrates thorough knowledge of MoneyGram products and services and competitor products and services to further educate business owners and decision makers.
• Participates in tradeshows and other industry meetings as required.
• Plans and manages corridor and product (Money Orders, MoneyGram Money Transfers, Bill Payments, and prepaid Cards) strategies to drive volume growth in coordination with marketing managers, corridor managers, and product managers.
• Maintains up-to-date database to document sales call information, trends, future call objectives, sampling data and overall sales performance.
• Use all available data and reporting to identify growth opportunities within sales territory.
• Performs other duties as assigned.

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

Education

• Minimum Required: BA/BS degree in related field preferred or equivalent work experience

Experience

• 5+ years' experience in a field sales role, selling, and servicing retail customers.
• Demonstrated expertise in independently planning, managing and executing sales strategies.

Essential Skills

• Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
• Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
• Prior exposure in presenting product/service opportunities to clients/customers.
• First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone.
• Strong presentation skills; ability to present to prospective Agents in a professional format.
• Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team.
• Excellent problem solving skills; able to effectively and proactively identify and analyze problems and find appropriate solutions.
• Commercial acumen; able to work with key business partners to maximize business capacity for all parties.
• Able to work in a culturally diverse environment and be sensitive to cultural differences.
• Fluent in both written and spoken in local language. Fluency in English would be highly advantageous.
• Computer literate - able to use Microsoft suite of packages.

Anticipated Base Pay: $73k-$78k + Sales Incentive Plan Available for this Role. 

Benefits: 

• Remote Flexibility
• Generous PTO
• 13 Paid Holidays 
• 22 Weeks of Maternity Leave 
• 4 Weeks of Family Bonding 
• Medical / Dental / Vision Insurance
• 401K with Employer Match

Disclaimer: 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

#LI-ME1

#HTFUS

Sr. Legal Counsel- Sourcing - 23010689

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Legal

Sr. Legal Counsel- Remote, USA

MoneyGram International, Inc. is revolutionizing the world of digital peer-to-peer payments! With a purpose-driven strategy and a strong culture of fintech innovation, MoneyGram has connected over 150 million people in the last five years. The Company's modern, mobile, and API-driven platform and collaborations with top brands make it easy for consumers to access its direct-to-consumer digital channel, global retail network, and embedded finance business for enterprise customers. MoneyGram is also a leader in pioneering cross-border payment innovation and blockchain-enabled settlement.

Join the movement of money with MoneyGram!

The Sr. Legal Counsel position is part of the Global Sourcing team and provides advice and assistance to all business lines within MoneyGram.  The position will support medium and high complexity engagements with third party suppliers.  Incumbents in this role work cross-functionally to develop and implement contract strategies that support and complement the detailed sourcing strategies put forth by the Assistant General Counsel within each spend category.  It will be supporting the IT, Marketing, Product, HR, and Finance lines of business. This position will be responsible for drafting and negotiating contracts with MoneyGram’s third-party service providers for a wide variety of services and products, including, but not limited to, master services agreements, software license agreements, SaaS engagements, SOW’s, amendments, etc. This position is also responsible for advising clients regarding existing contractual obligations, and regulations applicable to the services and products, and for helping manage disputes with the third-party suppliers. This position reports to the Assistant General Counsel – Head of Sourcing.  The incumbent will also provide indirect or direct supervision to Legal Specialist, Contract Manager(s), and/or lower-level Legal Counsels. 

The Sourcing team provides legal services related to the procurement of technology, consulting, and related products and services for MoneyGram’s segments and functions across the enterprise. The Sourcing Legal team works with stakeholders throughout the organization to ensure that all legal, regulatory, data security, privacy, and related risks are appropriately identified and addressed in third party supplier contracts.

 Role Responsibilities

• Draft, negotiate, and advise on contracts related to matters including, but not limited to, IT, Marketing, Product, HR and Finance, outsourcing, and other vendor contracts.
• Provide legal advice on data protection matters and assist with reviewing template data protection clauses.
• Responsible for the large deal negotiation, drafting and review of agreements (including complex, non-standard agreements) with the relevant business teams and internal business stakeholders with limited supervision.
• Provide advice to the business relating to routine matters, and/or assisting in resolving legal problems which may represent potential exposure to the Company,
• Coordinate with other company departments for providing advice on such laws and supports the implementation of any required changes (Privacy, Tax, Compliance, etc.).
• Responsible for on-going management of all supplier agreements, including audit of supplier performance against contractual obligations and Service Level Agreement, change of control management, renewals, issue escalation and supplier dispute resolution.
• Analyzes significant and/or unique contract requirements, special provisions, and terms and conditions to ensure compliance with relevant legal and regulatory requirements.
• Key advisory role in support of Contract Managers in all contract negotiations.
• Acts as subject matter expert regarding contract analysis, recommendations around best practices in contract development, and construction of applicable SLAs for inclusion in supplier agreements.
• Provides assessment and guidance around proposed contract language and structure, especially regarding risk, compliance, and fulfillment of contractual obligations by suppliers and MoneyGram alike.
• Analyzes significant and/or unique contract requirements, special provisions, and terms and conditions to ensure compliance with relevant legal and regulatory requirements.
• Primary oversight for process by which required approval of all contracts is gathered, contract execution/signing is managed, and contract implementation activities occur.  

• Support Legal leadership in coordinating and attending meetings, telephone conversations, email exchanges and/or letters involving national and/or international matters involving the Company’s suppliers.
• Provides advice on the legal aspects of proposed marketing campaigns and promotions, data protection and privacy laws and anti-trust compliance where applicable.
• Collaborates closely with the Compliance department in ensuring the provision of MoneyGram services are made in accordance with Anti-Money Laundering requirements in the relevant jurisdictions.
• Assists with the management of litigation processes and liaison with outside counsel as required.
• May assists in the development of internal procedures and best practice and compilation of precedents and know how.
• Works on required drafts and amendments and provides appropriate work direction to outside counsel who assists with these matters.
• Addresses any other general or ad-hoc legal queries/projects from internal business stakeholders.
• Performs other duties as assigned.

Role Requirements

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

 Education

• Appropriate legal qualification and admission to practice law in relevant jurisdiction.

Experience

• 5+ years’ experience functioning as an attorney in a law firm or as in-house legal counsel.
• 2+ years of experience supervising legal support staff, demonstrating a strong ability to effectively hire, develop, coach, motivate and manage performance.

Essential Skills

• Experience negotiating complex agreements relating to or consisting of master terms and conditions, software licensing, SaaS engagements, outsourcing, consulting, etc.
• Strong presentation and negotiation skills (including large, complex deals) – able to influence and persuade in decision making processes both internally and externally.
• Ability to prioritize matters and utilize time management skills.
• Ability to handle a heavy workload, manage stress effectively and meet critical deadlines.
• Team-oriented mentality and excellent interpersonal skills.
• Independent thinking skills.
• Ability to effectively handle conflict and stressful situations.
• Strong organizational skills: demonstrated ability to handle multiple and changing tasks simultaneously.
• Experience in contract drafting and negotiation.
• Familiarity with common law principles of contract law.
• Ability to work with key business partners and put legal analysis in its proper commercial context to maximize business results for all parties.
• Ability to work independently as well as part of a collegial team with some direct supervision, within company guidelines and department policies.
• Ability to draft clear, professional, and legally robust correspondence, contractual documentation, policies, and other documentation.
• Ability to build and maintain good relationships both internally and externally at all levels.
• Ability to work in a culturally diverse and changing environment.
• Ability to maintain confidentiality and/or sensitive business information.
• Excellent understanding of the Company’s business with the ability to develop legal strategies to advance Company goals and objectives.
• Proven ability to effectively engage and manage outside counsel.
• Effective supervisory responsibility for staff (non-lawyer) positions.
• Proficient in Microsoft suite of packages - Word, Excel and PowerPoint.
• Experience in the following areas: cross-border transactions, financial services regulations, management of outside counsel would be highly advantageous.
• Excellent communication skills in English.
• Fluency in a second language would be advantageous.

Preferred Qualifications

• Experience in financial services industry.
• Background/experience relating to blockchain technology, cryptocurrency and/or cryptocurrency wallets, and its related technologies.
• Background/experience relating to privacy related matters (EU Data Privacy/GDPR and CCPA). IAPP/CIPP, IAPP/CIPM or other relevant profession certification

A global fintech enabling consumers and businesses to move and manage money in nearly every country around the world. Join the movement!

Through its expansive set of fintech offerings, MoneyGram provides millions of consumers annually the ability to seamlessly send money home to family and friends and buy, sell, and hold cryptocurrencies on its industry-leading app.

The Company's innovative cross-border platform enables its customers to send funds directly into bank accounts and mobile wallets or cash-in and cash-out more than 135 currencies and numerous cryptocurrencies through one of the largest cash distribution networks in the world.

Modern, mobile, and API-driven, MoneyGram's white-labeled remittance service also provides some of the world's top brands and organizations the ability to disburse funds directly to their consumer clients.

Salary

 Anticipated Base Performance Pay: $140,000-$180,000 + Participation in our annual bonus plan.

Benefits: 

• Remote Flexibility
• Generous PTO
• 13 Paid Holidays 
• 22 Weeks of Maternity Leave 
• 4 Weeks of Family Bonding 
• Medical / Dental / Vision Insurance
• 401K with Employer Match

Disclaimer: 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

#Li-AG1

Kassierer / Kassiererin - Filiale Düsseldorf - 20 Stunde / Woche M/W/D - 24010194

Location: Duesseldorf, DE-Duesseldorf | Germany |

Job Schedule: Part-time

Department: Sales

MoneyGram International bietet Menschen, die von ihren Freunden und Familien getrennt leben oder über eingeschränkte Bankbeziehungen verfügen, eine weitere  Möglichkeit zur Deckung ihrer finanziellen Bedürfnisse.  Als führender globaler Anbieter von Geldüberweisungsdiensten ermöglicht es MoneyGram International seinen Kunden, Geld schnell und sicher rund um die Welt zu überweisen.  Das weltweite Netz des Unternehmens besteht aus über 350.000 Standorten in mehr als 200 Ländern.  Zu dem bequemen erreichbaren und zuverlässigen Netzwerk von MoneyGram gehören Einzelhandelsunternehmen, internationale Poststellen und Finanzinstitute.  Zur Ünterstützung unseres Geschäftes in Bochum suchen wir eine/einen Sales Associate/ Kundenbetreuer (m/w/d).  In dieser Rolle werden Sie für die Kundenbetreuung und Entwicklung der Geschäfte vor Ort  verantwortlich sein.

Ihre Aufgaben:

• Sie sind zuständig für einen kompetenten und ansprechenden Kundenservice

• Sie sind verantwortlich für die reibungslose Abwicklung der Geldüberweisung und des Verkaufs von MoneyGram Produkten

• Sie beachten dabei die Regelungen und Vorgehensweisen von MoneyGram im Bezug auf die Sicherheit und die Bekämpfung der Geldwäsche

• Sie sind für den ordnungsgemäßen Zustand der Geschäftsstelle verantwortlich

• Sie setzen die Marketingkampagnen vor Ort  zur Unterstützung des Geschäfts um

• Die durchschnittliche Wochenarbeitszeit beträgt 20 Stunden.

Ihr Profil:

• Idealerweise bereits einschlägige Erfahrung in einem ähnlichen Berufsumfeld
• Sehr gute Deutschkenntnisse in Wort und Schrift.  Englische Sprachkenntnisse von Vorteil.
• Gute Erfahrung im Umgang mit Bargeld und IT Systemen
• Flexibilität, auch bezüglich der Arbeitszeiten (Schicht- und Wochenendarbeit 08:00 – 20:30)
• Kundenorientierung und Leidenschaft für Vertrieb  und den Umgang mit Kunden
• Kommunikationsstärke und Freundlichkeit
• Ehrlichkeit, Genauigkeit, Motivation

Wir bieten Ihnen:

• Die Erfahrung eines der weltweit führenden Unternehmen im Bereich des Bargeldtransfers
• Eine abwechslungsreiche, verantwortungsvolle Tätigkeit in einem globalen Unternehmen und einem Wachstumsmarkt
• Ein angenehmes Arbeitsklima in einem engagierten und motivierten Team
• Ein attraktives, erfolgsorientiertes Vergütungspaket
• Eine strukturierte und umfassende Einarbeitung

Sr. Product Manager-Fraud & AML - 24010195

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Product

Sr. Product Manager Fraud & AML, Remote, USA

MoneyGram International, Inc. is revolutionizing the world of digital peer-to-peer payments! With a purpose-driven strategy and a strong culture of fintech innovation, MoneyGram has connected over 150 million people in the last five years. The Company's modern, mobile, and API-driven platform and collaborations with top brands make it easy for consumers to access its direct-to-consumer digital channel, global retail network, and embedded finance business for enterprise customers. MoneyGram is also a leader in pioneering cross-border payment innovation and blockchain-enabled settlement.

Join the movement of money with MoneyGram!

As a Product Manager within the Compliance & Risk Platform Product team, this role will have ownership and responsibility for a set of AML, financial crime and fraud prevention capabilities that help MoneyGram serve millions of customers safely by detecting and preventing illicit activity at scale. Employees in this position work closely with various partners in the business – compliance & operations, risk, IT, data, GTM, product managers, and/or user experience teams – to execute against the roadmap, manage agile development teams and be the bridge between the technical and business worlds, and/or help implement innovative solutions.  

 Role Responsibilities

·                     Deliver against and support the vision, strategy, and roadmap for assigned products(s) as part of the compliance & risk platforms.  

·                     Enhance existing compliance & risk capabilities to improve key metrics, while adapting and building new platform capabilities to support new products and use cases.  

·                     Work alongside the business, architects, business analysts, developers, product managers, visual designers, and/or user experience teams to document new high-level requirements, acceptance criteria, determine ROI, prioritize, and design services and products to support safe and frictionless customer experience and a robust compliance & risk control environment.  

·                     Communicate the platform vision and outcomes or captured user research across the organization to ensure awareness and to leverage support required.  

·                     Proactively engage with all areas of the organization to identify interdependencies or define user methodologies and processes as it applies to various products and apply problem solving skills to resolve conflicting priorities and complex challenges.  

·                     Collaborate with all areas of the organization to discover opportunities to enhance effectiveness & drive efficiency of compliance & risk systems and workflows, prioritizing new features, enhancements, or bug fixes accordingly because of feedback received both internally and externally.  

·                     Develop and leverage expertise on areas of platform ownership, developing a deep understanding of internal customer's needs, pain points, and context behind requirements and requests.  

·                     ‘Connect the dots’ between immediate needs across multiple experience teams to develop flexible, robust platform solutions to support current & future regulatory needs. 

·                     Perform other duties as assigned.  

Role Requirements

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

 Education

·                     Degree level or equivalent in a relevant discipline.  

·                     MBA or master’s degree a plus. 

·                     ACAMS certification a plus but not essential  

Experience

·                     8+ years of Product Ownership/Management experience in the Payments, Fintech, Financial Services or Telecoms-Media-Technology industries; or 3+ years of Product Ownership/Management in risk and compliance industry with 5+ years of additional relevant professional experience (e.g. AML compliance or fraud operations, AML/fraud consulting) 

·                     Experience with risk & compliance technology, global payments, or crypto a plus 

·                     Experience working in Scrum/ Agile environment, writing EPIC/User Stories, backlog management, agile ceremonies, managing issues/risks and other related disciplines to enable effective delivery.  

·                     Working with stakeholders to scope new product features.  

·                     Strong abilities to document clear product requirements (user stories) and their value or in-depth understanding of both qualitative and quantitative research methods - and up-to-date knowledge of best practices in both. Able to manage third-party integrations, including gathering and agreeing on requirements.  

·                     Experience researching and gathering feedback from target markets, customers, and users (e.g. through competitive analysis, usability studies interviews, tests, etc.), determining viability of the product and driving efforts to measure, learn, refine and/or pivot product development direction accordingly.  

·                     A strong foundation of user-centered design principles, and a solid grasp of contemporary trends in both web and application design.  

·                     Managing project financials from inception through to post completion financial reviews.  

·                     Experience in working across geographies and time zones with occasional early morning or late-evening calls.  

Essential Skills

·                     Proven track record in successfully managing initiatives and delivering high quality products to internal and external customers.  

·                     Excellent communicator (i.e. manage stakeholders at all levels verbally and through documentation professionally and diplomatically).  

·                     Able to influence stakeholders at a senior level.  

·                     Attention to detail, focused and solution driven with the willingness and ability to implement innovative ideas and improve working methodologies.  

·                     Ability to empathize with the end user.  

·                     Understanding of both digital customer experience flows and technical flows between APIs etc.  

·                     Knowledge of quantitative data creation and analysis. 

·                     Curiosity and strong drive to actively develop deep knowledge of MoneyGram systems, processes, technology, consumers, and the wider regulatory landscape.   

·                     Demonstrated problem solver and ability to think creatively. 

·                     Highly energetic, self-starter with initiative, drive, and tenacity; the successful candidate may be working remotely from their line manager and her/his peers.  

·                     Able to plan effectively and hit targets.  

·                     Ability to forecast spend, monitor, and stick to budgets.  

·                     Excellent command of the English language.  

A global fintech enabling consumers and businesses to move and manage money in nearly every country around the world. Join the movement!

Through its expansive set of fintech offerings, MoneyGram provides millions of consumers annually the ability to seamlessly send money home to family and friends and buy, sell, and hold cryptocurrencies on its industry-leading app.

The Company's innovative cross-border platform enables its customers to send funds directly into bank accounts and mobile wallets or cash-in and cash-out more than 135 currencies and numerous cryptocurrencies through one of the largest cash distribution networks in the world.

Modern, mobile, and API-driven, MoneyGram's white-labeled remittance service also provides some of the world's top brands and organizations the ability to disburse funds directly to their consumer clients.

Salary

 Anticipated Base Performance Pay: $113k-$153k + Participation in our annual bonus plan.

Benefits: 

• Remote Flexibility
• Generous PTO
• 13 Paid Holidays 
• 22 Weeks of Maternity Leave 
• 4 Weeks of Family Bonding 
• Medical / Dental / Vision Insurance
• 401K with Employer Match

Disclaimer: 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Head of new business Europe - 24010209

Location: Brussels, BE-Brussels | Belgium |

Job Schedule: Full-time

Department: Sales

MoneyGram International, Inc. is revolutionizing the world of digital peer-to-peer payments! With a purpose-driven strategy and a strong culture of fintech innovation, MoneyGram has connected over 150 million people in the last five years. The Company's modern, mobile, and API-driven platform and collaborations with top brands make it easy for consumers to access its direct-to-consumer digital channel, global retail network, and embedded finance business for enterprise customers. MoneyGram is also a leader in pioneering cross-border payment innovation and blockchain-enabled settlement.

Join the movement of money with MoneyGram!

The Head of new business Europe is within the regional European team Key partnerships MoneyGram and reports to the Head of Europe and Africa. The incumbent will have ownership for winning the pipeline of new business opportunities, generating leads and creating future business across Europe: Focus on continental Europe. This is a highly visible and vital commercial role across the region. The head of new business Europe is expected to create customized solutions to new prospects adding the MoneyGram services to the value chain of the potential partner.

Primary responsibilities:

• Prospect qualification, development, and execution of new sales opportunities and ongoing revenue streams
• Pipeline management, sales process management including effective forecasting and opportunity closure.
• Arranging and conducting presentations that are tailored to the prospect and focusing on their business drivers and use cases.
• Any payment background is preferrable: an understanding of industry trends, competitor activities, and market developments to identify potential risks and opportunities for MoneyGram business.
• Network within the Money transfer and payments industry within European market
• Strong collaboration with the regional heads
• Monitor and ensure that transaction volumes meet anticipated levels and opportunities to increase market share
• Responsible for meeting individual sales quotas based on corporate and regional revenue targets.

Education : 

• Minimum Bachelor’s Degree or equivalent experience.

Experience 

• 5 to 10 years experience ideally in services or payment industry.
• Must be comfortable with financial analysis, business case preparation and feasibility assessment
• English is a must
• German, French, Spanish is a plus 

Preferred skills : 

• Negotiator: Can negotiate in tough situations
• Perseverance: Pursues everything with energy, drive, and a need to finish!
• Planner: Accurately scopes out tasks and projects; sets objectives and goals and measures performance
• Excellent Presentation Skills: Is effective in a variety of presentation settings and commands attention
• Understands the partner in terms of value creation linked to MoneyGram services .

Kassierer / Kassiererin - Filiale Aachen - 40 Stunde / Woche M/W/D - 24010197

Location: Aachen, DE-Aachen | Germany |

Job Schedule: Full-time

Department: Sales

MoneyGram International bietet Menschen, die von ihren Freunden und Familien getrennt leben oder über eingeschränkte Bankbeziehungen verfügen, eine weitere  Möglichkeit zur Deckung ihrer finanziellen Bedürfnisse.  Als führender globaler Anbieter von Geldüberweisungsdiensten ermöglicht es MoneyGram International seinen Kunden, Geld schnell und sicher rund um die Welt zu überweisen.  Das weltweite Netz des Unternehmens besteht aus über 350.000 Standorten in mehr als 200 Ländern.  Zu dem bequemen erreichbaren und zuverlässigen Netzwerk von MoneyGram gehören Einzelhandelsunternehmen, internationale Poststellen und Finanzinstitute.  Zur Ünterstützung unseres Geschäftes in Bochum suchen wir eine/einen Sales Associate/ Kundenbetreuer (m/w/d).  In dieser Rolle werden Sie für die Kundenbetreuung und Entwicklung der Geschäfte vor Ort  verantwortlich sein.

Ihre Aufgaben:

• Sie sind zuständig für einen kompetenten und ansprechenden Kundenservice

• Sie sind verantwortlich für die reibungslose Abwicklung der Geldüberweisung und des Verkaufs von MoneyGram Produkten

• Sie beachten dabei die Regelungen und Vorgehensweisen von MoneyGram im Bezug auf die Sicherheit und die Bekämpfung der Geldwäsche

• Sie sind für den ordnungsgemäßen Zustand der Geschäftsstelle verantwortlich

• Sie setzen die Marketingkampagnen vor Ort  zur Unterstützung des Geschäfts um

• Die durchschnittliche Wochenarbeitszeit beträgt 40 Stunden.

Ihr Profil:

• Idealerweise bereits einschlägige Erfahrung in einem ähnlichen Berufsumfeld
• Sehr gute Deutschkenntnisse in Wort und Schrift.  Englische Sprachkenntnisse von Vorteil.
• Gute Erfahrung im Umgang mit Bargeld und IT Systemen
• Flexibilität, auch bezüglich der Arbeitszeiten (Schicht- und Wochenendarbeit 08:00 – 20:30)
• Kundenorientierung und Leidenschaft für Vertrieb  und den Umgang mit Kunden
• Kommunikationsstärke und Freundlichkeit
• Ehrlichkeit, Genauigkeit, Motivation

Wir bieten Ihnen:

• Die Erfahrung eines der weltweit führenden Unternehmen im Bereich des Bargeldtransfers
• Eine abwechslungsreiche, verantwortungsvolle Tätigkeit in einem globalen Unternehmen und einem Wachstumsmarkt
• Ein angenehmes Arbeitsklima in einem engagierten und motivierten Team
• Ein attraktives, erfolgsorientiertes Vergütungspaket
• Eine strukturierte und umfassende Einarbeitung

Sales Associate - Antwerp - Fixed term contract - 24010203

Location: Antwerp, BE-Antwerp | Belgium |

Job Schedule: Full-time

Department: Sales

The Sales Associate is responsible for meeting sales goals of MoneyGram products and services. The incumbent will observe strict adherence to Compliance lineaments and policies. Follows Treasury and Security procedures at stores.

Primary Responsibilities

• Promotes Money Gram products offered at the branch.
• Primary focus is in customer service and sales.
• Keeps familiarized in AML rules and regulations.
• Observes strict adherence to MG policies and procedures

1. Treasury
2. Security
3. AML

• Collaborates with Area Supervisor and Location Lead in promotional activities at branches.
• Keeps clean, professional working area and appearance.
• Reports issues related to security to the Supervisors group.
• Opens and closes in a timely manner at the branch.
• Shows sales attitude all the time and excellent customer service.
• Attends training sessions as needed.
• Shows high levels of accuracy entering information into MG systems.
• Executes �open� and �close� processes at branch in adherence with MG policies.
• Perform other duties as assigned.

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

Education

• Minimum Required: High School diploma or GED

Experience

• 6 months in the sales field and/or Remittances industry.

Essential Skills

• Fluent in English + French + Dutch (must have) and other related language with the community serviced (may have).
• Quickness, Arithmetic Calculation.
• Proficient handling cash, money orders and other financial instruments.
• Ability to interact and build strong client relationships.
• Show high levels of honesty and integrity.

Conseiller Clientèle (F/H) en agence Toulouse Bayard, CDI - 24010219

Location: Toulouse, FR-Toulouse | France |

Job Schedule: Full-time

Department: Sales

MoneyGram International offre, aux personnes séparées de leurs amis et de leur famille, ou disposant de relations bancaires limitées, une autre possibilité de répondre à leurs besoins financiers.  En tant que premier fournisseur mondial de services de transfert d'argent, MoneyGram International permet, à ses clients, de transférer de l'argent rapidement et en toute sécurité, dans le monde entier. 

Le réseau mondial de l'entreprise comprend plus de 350.000 sites dans plus de 200 pays.  Le réseau fiable et facile d'accès, de MoneyGram, comprend des détaillants, des bureaux de poste internationaux et des institutions financières. 

Pour soutenir nos activités, au sein de notre agence, située à Toulouse Bayard, nous recherchons un Conseiller Clientèle (F/H).  Dans ce rôle, sous la responsabilité d’un Manager, Responsable d’Agence, vous assurerez l’acquisition, la fidélisation et le suivi des clients MoneyGram, ainsi que le développement des activités sur place.

Vos tâches :

     Vous assurez un service clientèle compétent et attrayant en identifiant les besoins de nos clients et en proposant les solutions adaptées à chaque situation.

     Vous êtes responsable du bon déroulement du transfert d'argent et de la vente des produits MoneyGram, en vous appuyant sur un discours commercial, établi en interne.

     Vous respectez les règles et les procédures de MoneyGram en matière de sécurité et de lutte contre le blanchiment d'argent.

     Vous êtes responsable du bon état de fonctionnement du bureau.

     Vous mettez en œuvre les campagnes de marketing sur le terrain pour soutenir les activités commerciales

     Vous travaillez selon un système d'alternance des équipes, 4 jours par semaine, entre le lundi et le samedi.  Le temps de travail hebdomadaire moyen est de 35 heures.

Votre profil :

     Idéalement, expérience pertinente dans un environnement professionnel similaire.

     Très bonne connaissance du français, à l'oral et à l'écrit (obligatoire)

       Très bonne connaissance de l'arabe ou le turc, à l'oral et à l'écrit. (obligatoire)

     Bonne expérience dans le maniement des espèces, des cartes bancaires et des systèmes informatiques.

     Disponibilité et flexibilité, y compris en ce qui concerne les horaires de travail (travail en équipe avec une amplitude allant du lundi au samedi, de 08h55 à 19h10).

     Très forte orientation « relation client » et passion pour la vente et le contact avec la clientèle.

     Sens de la communication, courtoisie et amabilité.

     Honnêteté, transparence, rigueur, organisation, précision, motivation.

     Respect des personnes, des règles et des institutions.

Nous vous offrons :

L'expérience de l'un des leaders mondiaux, dans le domaine du transfert d'espèces.

Un travail varié et à responsabilités, dans une entreprise mondiale et un marché en pleine croissance.

Une ambiance de travail agréable, au sein d'une équipe engagée et motivée.

Un package de rémunération attractif et orienté vers le succès : rémunération fixe + Prime Trimestrielle + Carte Tickets Restaurant

Une formation structurée et complète (3 jours théoriques) et un accompagnement du Responsable d’Agence, durant la période d’intégration.

Poste à pourvoir immédiatement.     

Conseiller Clientèle (F/H) en agence Lille, CDI - 24010221

Location: Lille, FR-Lille | France |

Job Schedule: Full-time

Department: Sales

MoneyGram International offre, aux personnes séparées de leurs amis et de leur famille, ou disposant de relations bancaires limitées, une autre possibilité de répondre à leurs besoins financiers.  En tant que premier fournisseur mondial de services de transfert d'argent, MoneyGram International permet, à ses clients, de transférer de l'argent rapidement et en toute sécurité, dans le monde entier. 

Le réseau mondial de l'entreprise comprend plus de 350.000 sites dans plus de 200 pays.  Le réseau fiable et facile d'accès, de MoneyGram, comprend des détaillants, des bureaux de poste internationaux et des institutions financières. 

Pour soutenir nos activités, au sein de notre agence, située à Lille, nous recherchons un Conseiller Clientèle (F/H).  Dans ce rôle, sous la responsabilité d’un Manager, Responsable d’Agence, vous assurerez l’acquisition, la fidélisation et le suivi des clients MoneyGram, ainsi que le développement des activités sur place.

Vos tâches :

     Vous assurez un service clientèle compétent et attrayant en identifiant les besoins de nos clients et en proposant les solutions adaptées à chaque situation.

     Vous êtes responsable du bon déroulement du transfert d'argent et de la vente des produits MoneyGram, en vous appuyant sur un discours commercial, établi en interne.

     Vous respectez les règles et les procédures de MoneyGram en matière de sécurité et de lutte contre le blanchiment d'argent.

     Vous êtes responsable du bon état de fonctionnement du bureau.

     Vous mettez en œuvre les campagnes de marketing sur le terrain pour soutenir les activités commerciales

     Vous travaillez selon un système d'alternance des équipes, 4 jours par semaine, entre le lundi et le samedi.  Le temps de travail hebdomadaire moyen est de 35 heures.

Poste à pourvoir immédiatement.

Votre profil :

     Idéalement, expérience pertinente dans un environnement professionnel similaire.

     Très bonne connaissance du français, à l'oral et à l'écrit.  La connaissance d’une langue étrangère est un atout.

     Bonne expérience dans le maniement des espèces, des cartes bancaires et des systèmes informatiques.

     Disponibilité et flexibilité, y compris en ce qui concerne les horaires de travail (travail en équipe avec une amplitude allant du lundi au samedi, de 08h55 à 19h10).

     Très forte orientation « relation client » et passion pour la vente et le contact avec la clientèle.

     Sens de la communication, courtoisie et amabilité.

     Honnêteté, transparence, rigueur, organisation, précision, motivation.

     Respect des personnes, des règles et des institutions.

Nous vous offrons :

L'expérience de l'un des leaders mondiaux, dans le domaine du transfert d'espèces.

Un travail varié et à responsabilités, dans une entreprise mondiale et un marché en pleine croissance.

Une ambiance de travail agréable, au sein d'une équipe engagée et motivée.

Un package de rémunération attractif et orienté vers le succès : rémunération fixe + Prime Trimestrielle + Carte Tickets Restaurant

Une formation structurée et complète (3 jours théoriques) et un accompagnement du Responsable d’Agence, durant la période d’intégration.

Poste à pourvoir immédiatement.

Sales Representative - Vertriebsmitarbeiter im Aussendienst (m/w/d) - Nuernberg - 24010125

Location: DE-Nuernberg, Germany | Location | Remote

Job Schedule: Full-time

Department: Sales

MoneyGram International bietet Menschen, die von ihren Freunden und Familien getrennt leben oder über eingeschränkte Bankbeziehungen verfügen, bessere Möglichkeiten zur Deckung ihrer finanziellen Bedürfnisse. Als führender globaler Anbieter von Geldüberweisungsdiensten ermöglicht es MoneyGram International seinen Kunden, Geld schnell und sicher rund um die Welt zu überweisen. Das weltweite Netz des Unternehmens besteht aus über 440.000 Vertretungen in über 200 Ländern und Territorien. Dem bequemen und zuverlässigen Netz von MoneyGram gehören Einzelhandelsunternehmen, internationale Poststellen und Finanzinstitute an. Diese Rolle ist befristet auf ein Jahr.

Für unsere Vertriebsgebiete in Berlin suchen wir zum frühestmöglichen Zeitpunkt eine/n Außendienstmitarbeiter/Sales and Account Manager (m/w) für den ethnischen Markt zur Verstärkung für unser bestehendes, dynamisches Vertriebsteam.

• Gewinnen Sie neue Vertriebspartner im ethnischen Umfeld unserer Kunden, bringen Sie MoneyGram näher zu unseren Kunden
• Mit ihrem internationalen Hintergrund und Ihrer Kommunikationsstärke sind Sie der ideale Ansprechpartner für unsere Vertriebspartner und Kunden
• Hohe Mobilität garantiert Ihnen viel Abwechslung in Ihrer Tätigkeit, Ausgangspunkt ist Ihr Home Office

Ihr Aufgaben:

• Identifizieren von potentiellen Vertriebspartnern im ethnischen Markt (Internetcafés, Call Shops, internationaler Einzelhandel etc.)
• Erweiterung des bestehenden Netzwerkes durch Neukundengewinnung - vom Kontaktaufbau über die Akquisition bis zum Vertragsabschluss und der anschliessenden Betreuung
• Pflege des bestehenden Netzwerkes in Ihrem Gebiet durch regelmässige Besuche
• Aktive Umsetzung der Vertriebsziele und Unterstützung des Vertriebsleiters
• Zusammenarbeit mit der Marketingabteilung bei der Ausstattung der neuen Partnern mit POS-Material et

Sie bringen mit:

• Gute Deutsch und Englischkenntnisse in Wort und Schrift, Englisch zum Vorteil.
• eine erfolgreiche abgeschlossene kaufmännische Ausbildung
• erste Vertriebserfahrung idealerweise in der Telekommunikations- oder Konsumgüterbranche sowie in einem internationalen Umfeld
• eigenverantwortliche Arbeitsweise und stark dienstleistungsorientiertes Denken und Handeln
• Ausgeprägte Kommunikationsfähigkeit, Teamfähigkeit, Freude am Umgang mit Menschen unterschiedlicher Herkunft
• Gute MS Office Kenntnisse
• Führerschein Klasse B bzw. 3
• Hohe Reisebereitschaft

Unser Angebot:

Sie erwartet eine abwechslungsreiche und verantwortungsvolle Tätigkeit in einem innovativen Dienstleistungsunternehmen zu attraktiven Konditionen. Diese beinhalten ein faires Vergütungssystem (Festgehalt + erfolgsorientierte Provision), einen eigenen Firmenwagen, Telefonund selbständiges Arbeiten vom Home-Office aus. Darüber hinaus unterstützen wir Sie durch eine umfassende Einarbeitung, unser vertriebsorientiertes Schulungsprogramm sowie ein professionell geführtes BackOffice.

Haben wir Ihr Interesse geweckt? Dann freuen wir uns auf Ihre aussagekräftige Bewerbung!

Salesforce Marketing Cloud Lead Developer - 24010190

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Information Technology

Job Summary

The Software Engineer IV serves as a technical consultant and lead to provide and support software applications that meet or exceed business needs. The Software Engineer IV is expected to possess strong technical expertise as well as strong leadership and mentoring skills. The incumbent typically works on complex computer programs and defined segments of highly complex programs. The Software Engineer IV is familiar with a variety of the field's concepts, practices and procedures; and performs most complex applications development related tasks without guidance. The incumbent is a key contact for Project Managers, advising on project sizing and estimation. The incumbent will also direct the work of others and is expected to proactively contribute and offer recommendations. May play the role of Subject Matter Expert in relation to one or several applications.

Primary Responsibilities 

• Engages with system users and business analysts to identify system enhancements and/or new applications to meet business needs.
• Actively contributes to the development of solutions and ideas that add value.
• Develops elegant and simple solutions.
• Creates quality design documents to illustrate how the system works.
• Writes clear and detailed technical specifications for development of the application.
• Adheres to big picture view of how various connected system designs should be consolidated or affected.
• Produces products on schedule and elegant and efficient designs, high performance, and scalable code that will allow for easy extension to future needs.
• Produces code of high quality and reliability - strong quality code metrics.
• Effectively performs code walk-throughs.
• In conjunction with Quality Services. Proactively performs extensive system testing to ensure that the systems work efficiently and are developed following the applicable development methodology.
• Unit tests to ensure accuracy.
• Tracks record of identifying largest risk areas and driving resolution of these issues.
• Leads the design, development and implementation of complex systems.
• Provides accurate and timely input to Project Manager regarding status of technical tasks for self and team.
• Effectively and actively plays the role of technical advisor for projects, providing advice on tools, process and design to others.
• Shows initiative to initiate and actively facilitate meetings and issue resolution, involving the right individuals.
• Ensures project goals make sense and overall development objectives are being met.
• Serves as a contact person in support of more serious production problems/issues.
• Designs and develops high quality, scalable and efficient solutions and products on schedule.
• Performs other duties as assigned.

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

Education 

• Minimum Required: Bachelor of Science in computer science or a related technical field or equivalent combination of post-secondary education and work experience

Experience 

• 7-10 years of increasingly responsible systems development experience on multiple platforms.
• 5-7 years' experience in the development environment commensurate with the assigned area of responsibility.
• Experience in Salesforce Marketing Cloud.
• Experience in Enterprise Notification Platform

Essential Skills 

• Demonstrated ability to gather requirements, design and develop systems.
• Demonstrated ability to effectively lead requirements gathering, design and development of complex systems.
• Ability to track record of designing and developing high quality, scalable and efficient solutions and products on schedule.
• Effective team leader on diverse and different teams.
• Strong leadership and mentoring skills.
• Knowledge of proper architectural disciplines.
• Ability to accurately identify root cause of technical problems.
• Strong project management skills.
• Excellent communication skills; verbal and written.
• Ability to adapt to change.
• Strong negotiation and/or influential skills.