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Recruitment Fraud Statement

Beware of Recruiting Fraud

Job Applicants should be aware of job recruitment, interviews, and offer scams being perpetrated on the Internet and social media platforms. Scammers frequently misappropriate and use a company logos and/or photos of its executives to give the appearance of legitimacy. The scams prey upon those seeking employment and uses false and fraudulent offers of interviews or employment.

MoneyGram believes that one of the best ways to put a stop to a scam is awareness. No applicant for employment with MoneyGram is ever required to pay any money as part of the job application or hiring process. MoneyGram’s recruiting staff sends email communications to job applicants only from “@moneygram.com” email accounts. MoneyGram’s job recruitment process involves in-person and/or telephonic/video interviews.

Recognizing Recruiting Fraud

The following are warning signs of recruiting fraud:

  • Requiring a credit card, bank account number(s) or other personal financial information as part of the “job application” process.
  • The open position does not appear on the company’s website listing of job positions.
  • The contact email address contains a domain other than “@moneygram.com,” such as “@live.com,” “@gmail.com,” or another personal email account.
  • The position requires an initial monetary investment, such as a payment by wire transfer.
  • You are offered a payment or “reward” in exchange for allowing the use of your bank account (e.g., for depositing checks or transferring money related to employment).
  • The job posting does not mention required qualifications and job responsibilities, but instead focuses on the amount of money to be earned.

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Senior Marketing Media and Campaign Analyst- 23010674

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Senior Marketing Media and Campaign Analyst - 23010674

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Job Summary

 

The Senior Marketing Media and Campaign Analyst will work cross-functionally to collect data and develop analytic insights utilizing a variety of data sources and tools.   The position is responsible for dissecting campaign performance, transforming data into actionable insights, and delivering comprehensive reports both during and after campaigns to assess performance and provide solutions for improved efficiency and scale. The successful candidate will have a broad background in marketing campaign performance analytics, inclusive of Direct Mail, Email and Media. The ideal candidate will be able to analyze and assess performance of campaigns and translate quantitative and qualitative data into recommendations and plans for revising the campaign strategy.

 

 

Primary Responsibilities

  • Assists in the design, development, and execution of direct marketing campaigns with the goal of providing flawless and flexible execution
  • Develop comprehensive campaign reporting including general campaign response and financial metric tracking
  • Perform deep-dive analyses, providing key campaign learnings around customer segmentation, creative and other in-market test results
  • Provide go-forward recommendations that influence future campaign decisions based on empirical findings
  • Develop comprehensive campaign reporting including general campaign response and various key performance indicators
  • Communicate effectively in both written and verbal form; productively interact with all levels of management and various individuals across the company
  • Able to build development of a measurement framework for Media performance analytics, including the development of Media Mix Models
  • Formulates hypotheses, weighs alternatives, and determines appropriate recommendations for Market Campaign/Test Analysis & Measurement 
  • Leads discussions and presentations of results, recommendations, and business insights to leadership team
  • Performs in depth research on root cause of data anomalies that are uncovered through normal course of analysis and proactively engages resources to correct
  • Able to distill a complex collection of reports, graphs, summaries, and presentations that convey analytic results and align with business needs.
  • Writes complex SQL to query marketing data platforms, such as Google Big Query and Google Analytics
  • Support adhoc analytical project requests and marketing business performance reporting

Education

  • Bachelor’s Degree in Engineering, Math, Computer Science, Operations Research, Statistics and other related degrees.

 

Experience

  • 3-5 years of experience or relevant work experience in analytics, finance, or consulting roles.
  • Experience using tools such as SQL to assess datasets and recommend solutions.

 

Essential Skills

  • Demonstrated background in Media Marketing channel performance analytics and KPIs
  • Comparable analytic experience within a marketing environment, preferably in direct
  • Demonstrated leadership in the area of campaign performance tracking (Direct Mail, Email, Digital and Media channels)
  • Demonstrated ability distilling disparate data sets into a cohesive narrative and communicating effectively to various audiences
  • Adept at delivering infographics or distilling complex data into graphical presentations
  • Collaborate with the immediate and broader functional team to help provide holistic actionable insights
  • Delivering through cross-functional partnerships
  • Expertise with several leading data and analytics tools, such as Looker, Google Analytics, Google Big Query
  • Proficient in SQL to query large data platforms
  • Ability to create and execute actionable test designs
  • Strong Analytic and critical thinking skills
  • Strong verbal and written communication skills

 

 

Anticipated Base Pay: $80K-120K + participation in our annual bonus plan. 

Benefits: 

  • Remote Flexibility
  • Generous PTO
  • 13 Paid Holidays 
  • 22 Weeks of Maternity Leave 
  • 4 Weeks of Family Bonding 
  • Medical / Dental / Vision Insurance
  • 401K with Employer Match

Disclaimer: 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

#LI-REMOTE

#HTFUS

#LI-ME1

Sales Representative - Piemonte / Torino- 23010702

Location: Rome, IT-Rome | Italy |

Job Schedule: Full-time

Department: Sales

Sales Representative - Piemonte / Torino - 23010702

Location: Rome, IT-Rome | Italy |

Job Schedule: Full-time

Department: Sales

Job Summary

The Sales Representative will be responsible for expanding the Agent network across the assigned region by research new market opportunities identifying prospects and signing up new Agents in line with the company’s business strategy. Candidate should have excellent communication, interpersonal, and customer service skills. He should also be able to demonstrate ability to meet deadlines while having strong analytical skills.

 

Primary Responsibilities

  • Represent company’s products and services to identify how company’s solutions meet market needs.
  • Provide market analysis in terms of needs and opportunities, strong market monitoring and competition activities.
  • Expand the agents’ network: research and identify new business opportunities - including new markets, growth areas, trends, partnerships or new ways of reaching existing market
  • Prospect potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram service and the mutual business benefit of becoming an agent. Utilize SalesForce , cold calling, and email to generate new sales opportunities.
  • Build partnerships with existing agents to ensure MoneyGram’s business plan and targets are met while expanding company’s market share and profitability.
  • Report to the line manager with accurate weekly, monthly, and quarterly results. Able to follow up a concrete visits schedule agenda provided by the company.
  • Ensures all necessary agent documentation is to the relevant standard as requested from the company or local regulations and manages the submission of any new agent on boarding process, via the relevant documents collection. 
  • Ensures all agent’s information and stored profile data are up to date, with a responsibility to manage all potential data change requests via the relevant internal support processes in a timely manner. 
  • Deliver product and system training to new agents providing education on all supporting functions, making sure agent is educated on company’s credit and collections policies. Ensures agent compliance bi-yearly training cycle is completed. Take actions to create a growth plan per agent which will be closely monitored.
  • Collaborates daily with key support internal departments and takes ownership of key agents’ operational or technical needs and requests, that impact revenue. 
  • Works with the marketing and pricing teams, as required, to support MoneyGram visibility, pricing competitiveness, product profitability and development. Ensures location branding is up to date and take actions on the field towards this goal.  
  • Extensive business travel is required, being able to control work related tasks and participate in key meetings via mobile devices. Ability to follow and manage a concrete agent visit schedule with overnight stays in different cities. 
  • Performs other duties as required by the business.


Education

  • BA/BS degree in related field preferred or equivalent work experience.
     

Experience

  • 3+ years' experience in a field sales role or any related experience on selling and managing sales. Money Transfer sector related previous experience will be considered as a strong asset. 
  • Demonstrated expertise in independently planning, managing and executing sales strategies


Essential Skills

  • Fluent in both written and spoken in local and English language. Spanish, Urdu, Bengali, Hindi will be considered as a strong asset
  • Proven track record in sales & business development, with a demonstrated ability to increase network expansion/volumes. Strong negotiation skills are needed. 
  • Excellent problem-solving skills and analytical thinking: able to identify and analyze problems and find appropriate solutions effectively and proactively.
  • Effective Time management proven skills – ability to control workload in a structured manner
  • Able to work in a culturally diverse environment and be sensitive to cultural differences.
  • Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
  • Prior exposure in presenting product/service opportunities to clients/customers.

FP&A Analyst- 24010149

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Finance

FP&A Analyst - 24010149

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Finance

The Financial Analyst participates in long-term and short-term financial planning, forecasting, management reporting and analysis and the creation of tools to help drive decision making. This position plays a key role in providing analytical and business decision support to drive financial forecasts, operating budgets and strategic goals. This role will work with other finance, business unit and functional leaders to compile and review annual budgets, generate forecasts, analyze trends in business performance, capital activity, and operating expenses and provide internal management reporting.

Primary Responsibilities

  • Builds and manages a database.
  • Develops reporting and analytical tools to support sales, marketing and operations teams.
  • Works with the regional Financial Planning & Analysis team to coordinate the collection of information required to develop, analyze, and/or modify consolidated financial plans, including quarterly rolling forecasts and annual operating plan.
  • Develops tools for early identification of financial problems and makes recommendations for resolution of problems.
  • Designs, improves and maintains financial systems and models.
  • Prepares analysis and provides support for the quarterly earnings releases and calls.
  • Prepares insightful presentations to inform management and steer the debate at monthly reviews.
  • Performs other duties as assigned. 

Education

Minimum Required: 

  • Minimum Bachelor’s degree in business, economics, mathematics or related major

Experience

Minimum Required: 

  • 5-7 years of relevant experience.
  • Professional level proficiency in Microsoft Access, Excel and SQL.
  • Experience in a global organization and/or the financial services industry preferred.
  • Demonstrated experience in the application of analytical methods of addressing business issues, with an emphasis on overall corporate decision analysis.

Skills

Minimum Required: 

  • Comfortable working with and analyzing financial information and relevant financial metrics.
  • Exceptional standards and an ongoing desire to drive improvements in processes, systems, outputs, and quality.
  • Flexibility, independence, and initiative to perform successfully in a growing and constantly changing environment.
  • Solid communication skills to deal effectively with various levels of management, staff, and/or outside contacts.
  • Presentation and writing skills and the ability to convey a message that is understandable and relevant, linking business issues, financial results and strategy.
  • Think strategically, identify critical success factors, and execute on performance improvement opportunities.
  • Demonstrated time-management and multi-tasking skills coupled with a keen ability to prioritize assignments.

Google Tag Manager- 24010172

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Google Tag Manager - 24010172

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

 

Job Summary

 

The Data & Insights Analyst II is responsible for developing KPIs, creating dashboards, providing analysis, insights, and recommendations for area of expertise. The incumbent will have knowledge in using tools needed for their focus domain area. They will ensure the business understands the effects of a new product/process.  The role includes cooperation and coordination with various functions within the company and requires good communication skills.

 


Primary Responsibilities

  • Use data to analyze and evaluate, transform data and insights into business recommendations, communicate learnings and recommendations to various audiences of all levels.
  • Support the build-out of performance reporting dashboards that scales with our global business using Google Sheets, Looker and Looker Studio. 
  • Work through tracking and data integrity issues with cross functional stakeholders in Engineering and Product teams.
  • Bring clarity to KPIs, performance drivers, and competitive trends.

 


 

Education

  • Bachelor’s Degree in Engineering, Math, Computer Science, Operations Research, Statistics and other related degrees.

 

Experience

  • 1-3 years of experience or relevant work experience in analytics, finance, or consulting roles.
  • Experience using tools such as SQL to assess datasets and recommend solutions.
  • Experience with building reports and dashboard using Google Sheets, Looker and Looker Studio.
  • Having some programming experience with Node js and Angular js is a plus.

 

Essential Skills

  • Outstanding analytical skills and the ability to synthesize situations for corresponding solutions, options and action plans to impact efficiency, and improvements to the business.
  • Knowledge in using tools needed for their focus domain area (examples: SQL, R etc.)
  • Data analysis, interpretation, and the presentation of credible, business-focused recommendations.
  • Ability to establish partnerships within different levels in the organization while adjusting communication as necessary to the specified audience.
  • Ability to take initiative and manage deadlines.
  • Strong visualization skills and excel knowledge.
  • Excellent problem-solving skills.
  • Experience using BiqQuery, Google Cloud Platform,
  • Building reports and dashboard using Google Sheets, Looker and Looker Studio.
  • Having some programming experience with Node JS and Angular JS is a plus.

 

Head of new business Europe - 24010209

Location: Brussels, BE-Brussels | Belgium |

Job Schedule: Full-time

Department: Sales

Head of new business Europe - 24010209

Location: Brussels, BE-Brussels | Belgium |

Job Schedule: Full-time

Department: Sales

MoneyGram International, Inc. is revolutionizing the world of digital peer-to-peer payments! With a purpose-driven strategy and a strong culture of fintech innovation, MoneyGram has connected over 150 million people in the last five years. The Company's modern, mobile, and API-driven platform and collaborations with top brands make it easy for consumers to access its direct-to-consumer digital channel, global retail network, and embedded finance business for enterprise customers. MoneyGram is also a leader in pioneering cross-border payment innovation and blockchain-enabled settlement.

Join the movement of money with MoneyGram!

The Head of new business Europe is within the regional European team Key partnerships MoneyGram and reports to the Head of Europe and Africa. The incumbent will have ownership for winning the pipeline of new business opportunities, generating leads and creating future business across Europe: Focus on continental Europe. This is a highly visible and vital commercial role across the region. The head of new business Europe is expected to create customized solutions to new prospects adding the MoneyGram services to the value chain of the potential partner.

Primary responsibilities:

  • Prospect qualification, development, and execution of new sales opportunities and ongoing revenue streams
  • Pipeline management, sales process management including effective forecasting and opportunity closure.
  • Arranging and conducting presentations that are tailored to the prospect and focusing on their business drivers and use cases.
  • Any payment background is preferrable: an understanding of industry trends, competitor activities, and market developments to identify potential risks and opportunities for MoneyGram business.
  • Network within the Money transfer and payments industry within European market
  • Strong collaboration with the regional heads
  • Monitor and ensure that transaction volumes meet anticipated levels and opportunities to increase market share
  • Responsible for meeting individual sales quotas based on corporate and regional revenue targets.

Education : 

  • Minimum Bachelor’s Degree or equivalent experience.

Experience 

  • 5 to 10 years experience ideally in services or payment industry.
  • Must be comfortable with financial analysis, business case preparation and feasibility assessment
  • English is a must
  • German, French, Spanish is a plus 

Preferred skills : 

  • Negotiator: Can negotiate in tough situations
  • Perseverance: Pursues everything with energy, drive, and a need to finish!
  • Planner: Accurately scopes out tasks and projects; sets objectives and goals and measures performance
  • Excellent Presentation Skills: Is effective in a variety of presentation settings and commands attention
  • Understands the partner in terms of value creation linked to MoneyGram services .

Field Sales Representative (Spain - Murcia)- 24010254

Location: Location, | | Remote

Job Schedule: Full-time

Department: Sales

Field Sales Representative (Spain - Murcia) - 24010254

Location: Location, | | Remote

Job Schedule: Full-time

Department: Sales

Job Summary

The Field Sales Representative (Spain - Murcia) will be responsible for expanding the Agent network across the assigned region by identifying prospects and signing up new Agents in line with the business strategy. Additionally, the incumbent will act as first point of contact for Agents to resolve any issues, provides customer care and identifies any service improvements which will facilitate increased transaction volumes.

Primary Responsibilities

  • Supports management in the achievement of the business plans and targets (network, volumes and profitability).
  • Supports the Retail Business by expanding the sub agents network in the assigned regions.
  • Prospects potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram product and service and the mutual business benefit of becoming an agent.
  • Maintains a database of all prospect Agents, contact details and status of sales activity.
  • Ensure that all sales activity reports are reviewed, analyzed and followed up as appropriate.
  • Ensures all Agent contract and agreement documentation is to the relevant standard and copies are retained.
  • Liaisons with the relevant operational and marketing resources to ensure that the new Agent is set-up and ready for business in a timely manner with all appropriate POS and other materials enabling the Agent to transact.
  • Monitors and ensures that transaction volumes meet anticipated levels and opportunities to increase volumes are maximized.
  • Builds partnerships with key Agents and ensures queries and problems are promptly resolved by liaising with the relevant parties.
  • Works with the marketing team support to corridor analysis and refinement of pricing strategies in order to improve product profitability in addition to transaction volumes.
  • Supports the marketing team, as required, by communicating any gaps/shortage of signage and point-of sale materials.
  • Performs other duties as required by the business.

Education

  • Minimum Required: BA/BS degree in related field preferred or equivalent work experience.

Experience

  • 3+ years' experience in a field sales role, selling, and servicing retail customers.
  • Demonstrated expertise in independently planning, managing and executing sales strategies.

Essential Skills

  • Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
  • Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
  • Prior exposure in presenting product/service opportunities to clients/customers.
  • First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone.
  • Strong presentation skills; ability to present to prospective Agents in a professional format.
  • Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team.
  • Excellent problem solving skills; able to effectively and proactively identify and analyze problems and find appropriate solutions.
  • Commercial acumen; able to work with key business partners to maximize business capacity for all parties.
  • Able to work in a culturally diverse environment and be sensitive to cultural differences.
  • Fluent in both written and spoken English and Spanish.
  • Driving License B for Spain, preferably owning a car.
  • Computer literate - able to use Microsoft suite of packages.

Field Sales Representative (Spain - Balearic Islands)- 24010255

Location: Location, | | Remote

Job Schedule: Full-time

Department: Sales

Field Sales Representative (Spain - Balearic Islands) - 24010255

Location: Location, | | Remote

Job Schedule: Full-time

Department: Sales

Job Summary

The Field Sales Representative (Spain - Balearic Islands) will be responsible for expanding the Agent network across the assigned region by identifying prospects and signing up new Agents in line with the business strategy. Additionally, the incumbent will act as first point of contact for Agents to resolve any issues, provides customer care and identifies any service improvements which will facilitate increased transaction volumes.

Primary Responsibilities

  • Supports management in the achievement of the business plans and targets (network, volumes and profitability).
  • Supports the Retail Business by expanding the sub agents network in the assigned regions.
  • Prospects potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram product and service and the mutual business benefit of becoming an agent.
  • Maintains a database of all prospect Agents, contact details and status of sales activity.
  • Ensure that all sales activity reports are reviewed, analyzed and followed up as appropriate.
  • Ensures all Agent contract and agreement documentation is to the relevant standard and copies are retained.
  • Liaisons with the relevant operational and marketing resources to ensure that the new Agent is set-up and ready for business in a timely manner with all appropriate POS and other materials enabling the Agent to transact.
  • Monitors and ensures that transaction volumes meet anticipated levels and opportunities to increase volumes are maximized.
  • Builds partnerships with key Agents and ensures queries and problems are promptly resolved by liaising with the relevant parties.
  • Works with the marketing team support to corridor analysis and refinement of pricing strategies in order to improve product profitability in addition to transaction volumes.
  • Supports the marketing team, as required, by communicating any gaps/shortage of signage and point-of sale materials.
  • Performs other duties as required by the business.

Education

  • Minimum Required: BA/BS degree in related field preferred or equivalent work experience.

Experience

  • 3+ years' experience in a field sales role, selling, and servicing retail customers.
  • Demonstrated expertise in independently planning, managing and executing sales strategies.

Essential Skills

  • Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
  • Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
  • Prior exposure in presenting product/service opportunities to clients/customers.
  • First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone.
  • Strong presentation skills; ability to present to prospective Agents in a professional format.
  • Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team.
  • Excellent problem solving skills; able to effectively and proactively identify and analyze problems and find appropriate solutions.
  • Commercial acumen; able to work with key business partners to maximize business capacity for all parties.
  • Able to work in a culturally diverse environment and be sensitive to cultural differences.
  • Fluent in both written and spoken English and Spanish.
  • Driving License B for Spain, preferably owning a car.
  • Computer literate - able to use Microsoft suite of packages.

Vertriebsmitarbeiter im Aussendienst (m/w/d) - Berlin- 24010239

Location: Germany, Location | | Remote

Job Schedule: Full-time

Department: Sales

Vertriebsmitarbeiter im Aussendienst (m/w/d) - Berlin - 24010239

Location: Germany, Location | | Remote

Job Schedule: Full-time

Department: Sales

MoneyGram International bietet Menschen, die von ihren Freunden und Familien getrennt leben oder über eingeschränkte Bankbeziehungen verfügen, bessere Möglichkeiten zur Deckung ihrer finanziellen Bedürfnisse. Als führender globaler Anbieter von Geldüberweisungsdiensten ermöglicht es MoneyGram International seinen Kunden, Geld schnell und sicher rund um die Welt zu überweisen. Das weltweite Netz des Unternehmens besteht aus über 440.000 Vertretungen in über 200 Ländern und Territorien. Dem bequemen und zuverlässigen Netz von MoneyGram gehören Einzelhandelsunternehmen, internationale Poststellen und Finanzinstitute an. Diese Rolle ist befristet auf ein Jahr.

Für unsere Vertriebsgebiete in Berlin suchen wir zum frühestmöglichen Zeitpunkt eine/n Außendienstmitarbeiter/Sales and Account Manager (m/w) für den ethnischen Markt zur Verstärkung für unser bestehendes, dynamisches Vertriebsteam.

  • Gewinnen Sie neue Vertriebspartner im ethnischen Umfeld unserer Kunden, bringen Sie MoneyGram näher zu unseren Kunden
  • Mit ihrem internationalen Hintergrund und Ihrer Kommunikationsstärke sind Sie der ideale Ansprechpartner für unsere Vertriebspartner und Kunden
  • Hohe Mobilität garantiert Ihnen viel Abwechslung in Ihrer Tätigkeit, Ausgangspunkt ist Ihr Home Office

Ihr Aufgaben:

  • Identifizieren von potentiellen Vertriebspartnern im ethnischen Markt (Internetcafés, Call Shops, internationaler Einzelhandel etc.)
  • Erweiterung des bestehenden Netzwerkes durch Neukundengewinnung - vom Kontaktaufbau über die Akquisition bis zum Vertragsabschluss und der anschliessenden Betreuung
  • Pflege des bestehenden Netzwerkes in Ihrem Gebiet durch regelmässige Besuche
  • Aktive Umsetzung der Vertriebsziele und Unterstützung des Vertriebsleiters
  • Zusammenarbeit mit der Marketingabteilung bei der Ausstattung der neuen Partnern mit POS-Material et

Sie bringen mit:

  • Gute Deutsch und Englischkenntnisse in Wort und Schrift, Englisch zum Vorteil.
  • eine erfolgreiche abgeschlossene kaufmännische Ausbildung
  • erste Vertriebserfahrung idealerweise in der Telekommunikations- oder Konsumgüterbranche sowie in einem internationalen Umfeld
  • eigenverantwortliche Arbeitsweise und stark dienstleistungsorientiertes Denken und Handeln
  • Ausgeprägte Kommunikationsfähigkeit, Teamfähigkeit, Freude am Umgang mit Menschen unterschiedlicher Herkunft
  • Gute MS Office Kenntnisse
  • Führerschein Klasse B bzw. 3
  • Hohe Reisebereitschaft

Unser Angebot:

Sie erwartet eine abwechslungsreiche und verantwortungsvolle Tätigkeit in einem innovativen Dienstleistungsunternehmen zu attraktiven Konditionen. Diese beinhalten ein faires Vergütungssystem (Festgehalt + erfolgsorientierte Provision), einen eigenen Firmenwagen, Telefonund selbständiges Arbeiten vom Home-Office aus. Darüber hinaus unterstützen wir Sie durch eine umfassende Einarbeitung, unser vertriebsorientiertes Schulungsprogramm sowie ein professionell geführtes BackOffice.

Haben wir Ihr Interesse geweckt? Dann freuen wir uns auf Ihre aussagekräftige Bewerbung!

Vertriebsmitarbeiter im Aussendienst (m/w/d) - Augsburg- 24010240

Location: Germany, Location | | Remote

Job Schedule: Full-time

Department: Sales

Vertriebsmitarbeiter im Aussendienst (m/w/d) - Augsburg - 24010240

Location: Germany, Location | | Remote

Job Schedule: Full-time

Department: Sales

MoneyGram International bietet Menschen, die von ihren Freunden und Familien getrennt leben oder über eingeschränkte Bankbeziehungen verfügen, bessere Möglichkeiten zur Deckung ihrer finanziellen Bedürfnisse. Als führender globaler Anbieter von Geldüberweisungsdiensten ermöglicht es MoneyGram International seinen Kunden, Geld schnell und sicher rund um die Welt zu überweisen. Das weltweite Netz des Unternehmens besteht aus über 440.000 Vertretungen in über 200 Ländern und Territorien. Dem bequemen und zuverlässigen Netz von MoneyGram gehören Einzelhandelsunternehmen, internationale Poststellen und Finanzinstitute an. Diese Rolle ist befristet auf ein Jahr.

Für unsere Vertriebsgebiete in Augsburg suchen wir zum frühestmöglichen Zeitpunkt eine/n Außendienstmitarbeiter/Sales and Account Manager (m/w) für den ethnischen Markt zur Verstärkung für unser bestehendes, dynamisches Vertriebsteam.

  • Gewinnen Sie neue Vertriebspartner im ethnischen Umfeld unserer Kunden, bringen Sie MoneyGram näher zu unseren Kunden
  • Mit ihrem internationalen Hintergrund und Ihrer Kommunikationsstärke sind Sie der ideale Ansprechpartner für unsere Vertriebspartner und Kunden
  • Hohe Mobilität garantiert Ihnen viel Abwechslung in Ihrer Tätigkeit, Ausgangspunkt ist Ihr Home Office

Ihr Aufgaben:

  • Identifizieren von potentiellen Vertriebspartnern im ethnischen Markt (Internetcafés, Call Shops, internationaler Einzelhandel etc.)
  • Erweiterung des bestehenden Netzwerkes durch Neukundengewinnung - vom Kontaktaufbau über die Akquisition bis zum Vertragsabschluss und der anschliessenden Betreuung
  • Pflege des bestehenden Netzwerkes in Ihrem Gebiet durch regelmässige Besuche
  • Aktive Umsetzung der Vertriebsziele und Unterstützung des Vertriebsleiters
  • Zusammenarbeit mit der Marketingabteilung bei der Ausstattung der neuen Partnern mit POS-Material

Sie bringen mit:

  • Gute Deutsch und Englischkenntnisse in Wort und Schrift, Englisch zum Vorteil.
  • eine erfolgreiche abgeschlossene kaufmännische Ausbildung
  • erste Vertriebserfahrung idealerweise in der Telekommunikations- oder Konsumgüterbranche sowie in einem internationalen Umfeld
  • eigenverantwortliche Arbeitsweise und stark dienstleistungsorientiertes Denken und Handeln
  • Ausgeprägte Kommunikationsfähigkeit, Teamfähigkeit, Freude am Umgang mit Menschen unterschiedlicher Herkunft
  • Gute MS Office Kenntnisse
  • Führerschein Klasse B bzw. 3
  • Hohe Reisebereitschaft

Unser Angebot:

Sie erwartet eine abwechslungsreiche und verantwortungsvolle Tätigkeit in einem innovativen Dienstleistungsunternehmen zu attraktiven Konditionen. Diese beinhalten ein faires Vergütungssystem (Festgehalt + erfolgsorientierte Provision), einen eigenen Firmenwagen, Telefonund selbständiges Arbeiten vom Home-Office aus. Darüber hinaus unterstützen wir Sie durch eine umfassende Einarbeitung, unser vertriebsorientiertes Schulungsprogramm sowie ein professionell geführtes BackOffice.

Haben wir Ihr Interesse geweckt? Dann freuen wir uns auf Ihre aussagekräftige Bewerbung!

Sales & Account Manager - Ireland- 24010252

Location: Dublin, Ireland | Location |

Job Schedule: Full-time

Department: Sales

Sales & Account Manager - Ireland - 24010252

Location: Dublin, Ireland | Location |

Job Schedule: Full-time

Department: Sales

Job Summary

The Sales & Account Manager (covered area - Ireland) will be responsible for expanding the Agent network across the assigned region by identifying prospects and signing up new Agents in line with the business strategy. Additionally, the incumbent will act as first point of contact for Agents to resolve any issues, provides customer care and identifies any service improvements which will facilitate increased transaction volumes.

Primary Responsibilities

  • Supports management in the achievement of the business plans and targets (network, volumes and profitability).
  • Supports the Retail Business by expanding the sub agents network in the assigned regions.
  • Prospects potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram product and service and the mutual business benefit of becoming an agent.
  • Maintains a database of all prospect Agents, contact details and status of sales activity.
  • Ensure that all sales activity reports are reviewed, analyzed and followed up as appropriate.
  • Ensures all Agent contract and agreement documentation is to the relevant standard and copies are retained.
  • Liaisons with the relevant operational and marketing resources to ensure that the new Agent is set-up and ready for business in a timely manner with all appropriate POS and other materials enabling the Agent to transact.
  • Monitors and ensures that transaction volumes meet anticipated levels and opportunities to increase volumes are maximized.
  • Builds partnerships with key Agents and ensures queries and problems are promptly resolved by liaising with the relevant parties.
  • Works with the marketing team support to corridor analysis and refinement of pricing strategies in order to improve product profitability in addition to transaction volumes.
  • Supports the marketing team, as required, by communicating any gaps/shortage of signage and point-of sale materials.
  • Performs other duties as required by the business.

Qualifications

Education

  • Minimum Required: BA/BS degree in related field preferred or equivalent work experience.

Experience

  • 3+ years' experience in a field sales role, selling, and servicing retail customers.
  • Demonstrated expertise in independently planning, managing and executing sales strategies.

Essential Skills

  • Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
  • Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
  • Prior exposure in presenting product/service opportunities to clients/customers.
  • First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone.
  • Strong presentation skills; ability to present to prospective Agents in a professional format.
  • Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team.
  • Excellent problem solving skills; able to effectively and proactively identify and analyze problems and find appropriate solutions.
  • Commercial acumen; able to work with key business partners to maximize business capacity for all parties.
  • Able to work in a culturally diverse environment and be sensitive to cultural differences.
  • Fluent in both written and spoken English.
  • Computer literate - able to use Microsoft suite of packages.
  • Driving License B for Ireland, preferably owning a car.

#LI-AZ1


Accounts Payable Specialist- 24010250

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Finance

Accounts Payable Specialist - 24010250

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Finance

Job Summary

 

The Accounts Payable Specialist can be assigned to perform or support any functions within the scope of the Purchase-to-Payment (P2P) Group including, but not limited to; Supplier Registration, Purchasing, Invoice Processing, Corporate Card, Customer Service, or Cash Disbursement activities. The incumbent will work with department and company personnel to ensure activities are performed timely, accurately and completely in compliance with department and/or company policies. The incumbent will engage in the research and resolution of issues originating from internal and external partner inquiries.

Primary Responsibilities

  • Partners with internal and external customers to analyze customer service inquiries, while conducting extensive research to assess root cause and proactively resolve customer issues.
  • Researches, resolves and responds to transactional errors identified by management.
  • Validates transactions for proper requirements, approval and supporting evidence.
  • Processes records in company accounting system for timely, accurate and complete recording.
  • Provides assistance / support / updates to documentation of daily operational processes and procedures.
  • Processes records in accordance with all department and/or company policies. As requested, may record journal entries supporting transaction.
  • Communicates, as requested, with corporate card holders and management.
  • Performs other duties as assigned.

 

Education

  • Associate Degree in Accounting.
  • 4-year degree preferred or combination of significant work experience and college.

Experience

  • Any combination of relevant education and experience and/or related professional designations or certifications in this field is highly desirable.
  • 3+ years of experience in accounts payable – Multi-national company (US based a plus).
  • 2 years of general accounting experience, strongly preferred.

Essential Skills

  • Effective interpersonal skills regarding communication and collaboration.
  • Resourceful with the ability to take ownership of issues and drive resolution.
  • Demonstrated professional written and verbal communication skills.
  • Proficient with large ERP Payables expense management applications. (Oracle Preferred)
  • Proficient 10-key and typing skills.
  • PC proficiency including Microsoft Excel, Outlook and Word.
  • Demonstrates a customer first mindset.
  • Committed to meeting deadlines and prioritizing work.
  • Proficient at organizing tasks and managing time efficiently.
  • Committed to reviewing and verifying details and accuracy.
  • Capable of adapting to changing priorities and job responsibilities.
  • International (EMEAPP) experience - preferred.

Anticipated Base Pay: $25-$28/hour  + participation in our annual bonus plan. 

Benefits: 

  • Remote Flexibility
  • Generous PTO
  • 13 Paid Holidays 
  • 22 Weeks of Maternity Leave 
  • 4 Weeks of Family Bonding 
  • Medical / Dental / Vision Insurance
  • 401K with Employer Match

Disclaimer: 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

#LI-ME1

#HTFUS

Junior Business Partner Support with Spanish- 24010266

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Global Operations

Junior Business Partner Support with Spanish - 24010266

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Global Operations

Job Summary

The Business Partner Support Specialist manages relationships with, and provides servicing support to MGI’s Business Partners, acts as the first point of contact for partner inquiries, and builds and maintains a positive image of the Company. The Business Partner Support Specialist ensures timely communications and resolution to Partners' inquiries, issues, and concerns. When necessary, the Specialist liaises with the appropriate department for resolution. The position supports the entire partner life cycle from on-boarding, day-to-day activities, and potentially through the termination process.

ATTENTION: 

  • This role requires working with shifts, weekends, including late shifts (Until 3AM)
  • In this role you will be entitled up to %10 bonus based on performance.
  • Evening hours bonus from 6PM between 9PM

 

Primary Responsibilities

  • Interfaces with the MGI partners as first point of contact and resolution owner in order to resolve partners’ inbound requests through all offered channels: phone, chat, email, etc.

·       Acts as a single point of contact for agents during the troubleshooting process which may include but not limited to assistance with accounting, technical support, reporting, agent profile changes, transactability issues and trainings.

Initiates outbound contact to partners when needed to understand any discrepancies, deliver and/or collect any required information.

Follows up on issues until complete resolution; determines root cause of issues, identifies possible solutions, and agrees with the partner on a defined course of correction.

·       Answers a variety of inquiries in regard to the use of a number of MoneyGram’s Point of sales applications by identifying procedures and following them to resolve issues.

·       Assists Partners with making changes to the operation of the POS. This includes but is not limited to product configurations, software upgrades, setting changes.

Partners with sales team to understand the agent’s needs, perspective, and challenges in order to ensure MGI competitiveness from a B2B Customer Service point of view.

Liaises with different MGI departments as necessary to solve agents’ issues and ensure satisfaction.

·       Assists with various projects and performs other duties as assigned.

·       Shift work may be required.


Education

·       High School Diploma/GED or equivalent outside of US.

Experience

·       1-2 years’ experience preferred in account relationship management or customer service.

 Candidates without experience welcomed!

Essential Skills

 

·       Fluent in English both spoken and written.

·       Fluent in Spanish both spoken and written.

·       Strong customer service orientation.

·       Ability to assess issues and provide direct initial advice or escalate to the appropriate contact.

·       Ability to manage time appropriately, work efficiently and independently within a team-oriented environment.

·       Strong verbal and written communication skills with the ability to explain procedures and processes to internal or external customers as well as team members effectively.

·       Ability to address issues with diplomacy and tact.

·       Solid detail orientation and problem-solving skills.

·       Solid knowledge of MS office applications (Word, Excel, etc.).

·       Ability to work on several systems/programs simultaneously.

·       Ability to work under stress and time pressure.

·       Knowledge of Oracle and Salesforce (preferred).

Account Manager - Saudi Arabia- 24010225

Location: Riyadh, SA-Riyadh | Saudi Arabia |

Job Schedule: Full-time

Department: Sales

Account Manager - Saudi Arabia - 24010225

Location: Riyadh, SA-Riyadh | Saudi Arabia |

Job Schedule: Full-time

Department: Sales

Job Summary

The Account Manager (for Saudi Arabia) is responsible for building and developing strong relationships with clients and partners to achieve long-term partnership, as well as connecting with key business executives and stakeholders, serving as MoneyGram’s main point of contact for them for any client queries. The incumbent works closely with sales and marketing teams to develop strategic growth plans. The Account Manager is also responsible for accurately completing routine reports and be compliant with regulatory and company guidelines.  

For this position we are looking for Saudi nationals.

Primary Responsibilities

  • Drives Volume and Client Retention for the respective account(s) in Saudi Arabia.
  • Proactively interprets financial analysis and insights to formulate and drive profitable growth and retention strategies.
  • Works closely with the Marketing Teams to build, implement and execute comprehensive, robust and customer focused campaigns to increase client profitable growth and retention.
  • Demonstrates thorough knowledge of MoneyGram products and services to further educate business partners and decision makers on the latest MoneyGram products and services.
  • Sets driving performance standards and, using pragmatic process and an analytical mindset, supports and work with stakeholders to deliver goals and outcomes.
  • Attends periodic meetings with partner(s). to discuss business development pillars including growth, revenues, volumes using SWOT analysis. 
  • Leads business relationships, meetings, activities, tasks, and work with technical team members to ensure objectives are achieved within prescribed timeframe and budget.
  • Understands the partners’ specific claims and requirements, works with them to achieve their goals and owns client issue resolution.
  • Maintains genuine business relationship with business management & key personnel within each assigned account.
  • Acts as direct liaison responsible for the relationship and provides partners with a primary point of contact for all their business needs.
  • Assists in coordinating the development of Client Account Management training programs for client operations associates.
  • Maintains up-to-date database for issue tracking system to manage, document, report and analyse incoming client requests.
  • Performs other duties as assigned.

Qualifications

Education

  • Minimum required: BA/BS degree in related field preferred or equivalent work experience.

Experience

  • 7+ years’ experience in account management and farming in Saudi Arabia.
  • Demonstrated expertise in independently planning, managing and executing sales strategies.

Essential Skills

  • Proven track record in account management and sales for financial services within the Saudi market (preferably international remittance), with a demonstrated ability to increase volumes and client retention.
  • Demonstrated experience in building and maintaining client relationships and identifying opportunities to improve business success for both parties.
  • Prior exposure in presenting financial product/service opportunities to clients.
  • First class interpersonal skills, able to build and maintain credible relationships with partners.
  • Strong presentation skills.
  • Excellent organizational skills - ability to prioritize own workload and liaison with a geographically dispersed team across matrix organization.
  • Excellent problem-solving skills – able to effectively and proactively identify and analyze problems and find appropriate solutions.
  • Commercial acumen – able to work with key business partners to maximize business capacity for all parties.
  • Able to work in a culturally diverse environment and be sensitive to cultural differences.
  • Fluent in both written and spoken in English and Arabic.
  • Computer literate - able to use Microsoft suite of packages.
  • Familiarity with Salesforce would be an asset.

#LI-AZ1


Branch Sales Specialist - 24010300

Location: London, England | United Kingdom |

Job Schedule: Full-time

Department: Sales

Branch Sales Specialist - 24010300

Location: London, England | United Kingdom |

Job Schedule: Full-time

Department: Sales

The major function of this job is to support UK Super-Agent branches by way of regular visits to branches across the UK, delivering marketing materials and gathering data on pricing and competition details. This role will allow and facilitate the enablement of regular and scheduled branch visits.

Primary Responsibilities
  • Travel to key locations in the United Kingdon where MoneyGram has presence at its key partnership network to create relationships with the branches and to ensure branch POS is visible and understood.
  • Monitor and analyse the remittance market trend in the area where visits are being performed to main corridors from the UK to Africa, Eastern Europe and the Indian sub-continent.
  • Study the local region for report back on competitor products and services and increasing profitability of products.
  • Identify the target markets in the region and develop strategies to communicate with them.
  • Identify locations for Branding and advertising.
  • Support management in the achievement of the business plans and targets (network, volumes and profitability).
  • Maintain and grow existing agent relationships and expand opportunities within the sub agents’ network in the assigned regions.
  • Monitoring and managing the performance of each location of key partners within their region: Through regular performance reviews and feedback, the Regional Manager will identify areas for improvement and implement corrective actions when necessary.
  • Work with Revenue Optimization team to corridor analysis and refinement of pricing strategies to improve product profitability in addition to transaction volumes.
  • Support the Revenue Optimization team, as required, by communicating any gaps/shortage of signage and point-of sale materials. Performs other duties as required by the business.
  • Monitor and ensure that transaction volumes meet anticipated levels and opportunities to increase market share.
  • Builds partnerships with key Agents and ensures queries and problems are promptly resolved by liaising with the relevant parties

Education
Minimum Required: 
  • Bachelor's Degree is good to have but not required. 
Experience
Minimum Required: 
  • 3 years experience ideally in the financial services industry
  • Current or recent experience in the remittance industry with exposure to retail, banking, and digital channels will be a distinct advantage.
  • Must be comfortable with financial analysis, business case preparation and feasibility assessment.
Skills
Minimum Required: 
  • Fluent English, high degree of proficiency in Urdu, Punjabi and / or Hindi would highly advantageous. 
  • Driving License required
  • Comfortable with travel and occasional work beyond usual work hours might be necessary to be successful in the role
  • Excellent communication skills.
  • Willingness to “roll up your sleeves” with a “can do” attitude
  • Tenacity to handle rejection and continue with a positive attitude when reaching next potential agents/customers
  • Ability to work under pressure and targets consecution.
  • Positive attitude and able to maintain a disciplined and organized approach. Honest, reliable and teamwork.

Responsable d'Agences (H/F) Marseille et Toulon, CDI- 24010310

Location: Marseille, FR-Marseille | France |

Job Schedule: Full-time

Department: Sales

Responsable d'Agences (H/F) Marseille et Toulon, CDI - 24010310

Location: Marseille, FR-Marseille | France |

Job Schedule: Full-time

Department: Sales

MoneyGram International offre, aux personnes séparées de leurs amis et de leur famille, ou disposant de relations bancaires limitées, une autre possibilité de répondre à leurs besoins financiers.  En tant que premier fournisseur mondial de services de transfert d'argent, MoneyGram International permet, à ses clients, de transférer de l'argent rapidement et en toute sécurité, dans le monde entier. 

Le réseau mondial de l'entreprise comprend plus de 350.000 sites dans plus de 200 pays.  Le réseau fiable et facile d'accès, de MoneyGram, comprend des détaillants, des bureaux de poste internationaux et des institutions financières. 

Pour soutenir nos activités, au sein de nos agences située à Marseille et à Toulon nous recherchons un Responsable d'Agences (H/F).  Dans ce rôle d’un Responsable d’Agences, vous assurerez l’acquisition, la fidélisation et le suivi des clients MoneyGram, ainsi que le développement des activités sur place.

MISSIONS PRINCIPALES :
S’assure de l’ouverture/fermeture quotidienne des agences de son périmètre, ainsi que celui de son binôme, en cas d’absence de ce dernier
• Etablit les plannings, gère les pointages dans Kronos et les absences dans ServiceNow
• Coordonne, commande et suit tous les besoins logistiques des agences
• Veille à l’entretien et la maintenance du matériel des agences, en coordination avec l’Office Manager, le Responsable des Services Généraux et le Responsable Logistique
• Contrôle les coffres et les éventuels écarts de caisse, ainsi que la gestion des commandes monnaies et délestages, en coordination avec le service Cash Control et le Manager Owned Stores
• Assure la promotion des nouveaux produits et services (posters en place, services proposés en agence et discours commercial)
• Effectue le suivi des résultats : veille concurrentielle et indicateurs de performance
• Travaille en coordination avec le Service Quality Manager et le Process & Team Development Manager
• Fidélise et assure, au quotidien, l’implication des Opératrices/teurs des agences de son périmètre
• S’assure de la bonne application des procédures internes à la Société et au Groupe

àNous vous offrons :

L'expérience de l'un des leaders mondiaux, dans le domaine du transfert d'espèces.

Un travail varié et à responsabilités, dans une entreprise mondiale et un marché en pleine croissance.

Une ambiance de travail agréable, au sein d'une équipe engagée et motivée.

Un package de rémunération attractif et orienté vers le succès : rémunération fixe + Prime Trimestrielle + Carte Tickets Restaurant

Une formation structurée et complète de 7 jours.

Poste à pourvoir immédiatement.    


Education:

  • Diplôme d'études secondaires minimum

 

Expérience:

  • 12 mois d'expérience comme Conseiller/ère Clientèle ou Opérateur/trice Référent 

 

QUALIFICATIONS, EXPERIENCE, PREREQUIS :
• Niveau d’anglais exigé : intermediaire ou avancé
• Très grande sensibilité à la gestion du client – Customer Centric
• Sensibilité commerciale/business démontrée
• Capacité à établir rapidement un rapport de confiance avec les clients
• Grande autonomie et engagement professionnel
• Capacité raisonnée dans la prise de décisions
• Autonomie sur les outils informatiques et de communication
• Conscience professionnelle, rigueur et organisation
• Capacité d’animation d’un petit groupe de salariés
• Être positif, dynamique, diplomate, empathique

Compliance Analyst III- 24010337

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Compliance

Compliance Analyst III - 24010337

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Compliance


Job Summary


The Compliance Analyst III ensures the business operates in accordance with all legal and regulatory requirements and all group standards relating to anti-money laundering, counter financing of terrorism (AML), and fraud prevention. The incumbent is responsible for advanced investigations that detect and report suspicious activity to government authorities and enable MoneyGram to form sound judgments concerning reputational and other risks while meeting expectations of regulators and other compliance stakeholders.



Primary Responsibilities

  • Reviews and analyzes leads for potential suspicious activity, including those generated from an alert detection processes, subpoenas and warrants, negative media reports, as well as other sources to include (but not limited to):
    • Identifying, researching and reporting suspicious activity.
    • Managing the investigative process from initial detection to disposition.
    • Thoroughly and timely reviewing reports and other investigative leads that potentially identify suspicious activity.
    • Formulating and recommending responses to potentially suspicious findings, reporting such activity to the appropriate regulatory authorities, and support MoneyGram's forward-looking risk-mitigation response.
  • Supports managers, supervisors, and sr analysts in conducting moderately complex AML/Fraud investigations.
  • Works with team members to determine whether to close cases, escalate findings and/or file a Suspicious Activity Report with the various global regulatory, law enforcement or, Financial Intelligence Units globally.
  • Writes and files Suspicious Activity Reports and recommends relationship retention or termination.
  • Liaise with various Compliance, Advisory, or Business teams, Legal, Security and Law Enforcement, or other internal departments as necessary.
  • Performs other duties as assigned.



Education

  • BA /BS in business, finance, law enforcement, legal studies or a related field; may be substituted with equivalent work experience in Financial Services, Law Enforcement, Banking or a related field.

Experience

  • 3-5 years of compliance financial investigations, experience in money service business or banking.
  • CAMS of CFE certification preferred.
  • 1 year of experience in writing and preparing Suspicious Activity Reports (SARs) or similar in accordance with applicable regulatory requirements preferred.

Essential Skills

  • Intermediate knowledge of laws applicable to money laundering, including the BSA, USA Patriot act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements; and/or global AML/CFT/Fraud laws and regulations.
  • Excellent organization, strong time management skills, including the ability to effectively prioritize work assignments with changing priorities.
  • Should be a self-starter, capable of working under minimum supervision.
  • Results oriented team player.
  • Able to multi-task and complete projects on time.
  • Exceptional research and analytical, cross-referencing, and deductive reasoning skills.
  • Strong writing, analytical and communication skills.
  • Strong verbal communication skills; able to effectively communicate investigative findings and recommendations with senior leadership & law enforcement.
  • Ability to communicate effectively with a culturally diverse agent and consumer base.
  • Demonstrated ability to work successfully in a fast pace, highly structured, deadline driven culture.
  • Experience working with highly confidential information.
  • Capable of sharing knowledge, mentoring, and training other team members.
  • Established solid business knowledge and comprehension of MoneyGram products and services globally.
  • Knowledge of domestic and international higher risk countries, jurisdictions and corridors of AML/CTF concern, preferred.
  • Fluent/bilingual communication skills, preferred.

Compliance QA Analyst III- 24010311

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Compliance

Compliance QA Analyst III - 24010311

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Compliance

Job Summary

The Compliance Quality Assurance Analyst plays a crucial role by ensuring compliance with regulatory expectations and internal policies and procedures. This role is responsible for assessing reviews or investigations conducted by different compliance groups (e.g. Agent Oversight and Actions, Global Due Diligence, Transaction Monitoring and Reporting, and Financial Intelligence Unit) to ensure procedural adherence, supportable case disposition (where applicable), adequacy of research and analysis, mitigation actions, documentation/record keeping, and management oversight.

The Compliance QA Analyst is expected to be a subject matter expert in the supported areas and is expected to provide guidance and feedback related to the procedures and regulatory impact of the errors identified.

Primary Responsibilities

  • Perform Quality Assurance assessments in accordance with AML/CFT, regulatory, Fraud prevention policies and departmental procedures within established timeframes and identifies instances where a decision to file a SAR or clear a case were inadequate and ensures proper action is taken, including verifying the proper amendment of SARs or additional agent and consumer level mitigating actions.
  • Document the results of QA assessments in accordance with applicable recordkeeping guidelines and provide feedback and guidance on proper procedural implementation.
  • Provides targeted training to Analysts or Regional Compliance Officers, as applicable, to ensure processes are followed and results of research are clearly identified and documented.
  • Actively support managers and supervisors with performance management, assisting in error trend analysis and designing and implementation of improvement plans and training programs.
  • Provide insight into quality gaps discovered and ensure these gaps are communicated to appropriate management and business owners.
  • Maintain a working knowledge of regulations applicable to the business, any business changes as well as pertinent internal regulatory policy and procedural changes.
  • Coordinate with team members and other departments to determine the proper course of action in handling potentially suspicious activity as required by applicable global regulatory, law enforcement or, Financial Intelligence Units.
  • Liaise with various internal departments as necessary.
  • Perform other duties as assigned.

Education

  • Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.
  • BA /BS in business, finance, law enforcement, legal studies, or a related field; may be substituted with equivalent work experience in Financial Services, Law Enforcement, Banking, or a related field.

Experience

  • 2-5 years' experience in KYC/GDD, financial compliance investigations, SAR/STR/CTR reporting, Anti-Money Laundering, Fraud Prevention compliance program audit or a related field.
  • Investigations experience in a Money Service Business preferred.
  • 1 year of experience providing feedback, coaching, training, in a related field.
  • CAMS or CFE certification preferred.

Essential Skills

  • Intermediate knowledge of BSA, USA Patriot act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements, and/or global AML/CFT/Fraud laws and regulations preferred.
  • Demonstrated ability to work successfully in a fast pace, highly structured, deadline driven culture.
  • Excellent organization, strong time management skills, including the ability to effectively prioritize work assignments with changing priorities.
  • Must be a self-starter with strong attention to detail.
  • Must be able to work independently or in a team environment under minimum supervision.
  • Exceptional research and analytical, cross-referencing, and deductive reasoning skills.
  • Excellent written and verbal skills necessary to interact and communicate with various levels of internal and external clients, up to and including senior leadership & law enforcement.
  • Experience working with highly confidential information.
  • Capable of sharing knowledge and feedback, mentoring, and training other team members.
  • Have a solid business knowledge and comprehension of MoneyGram products and services globally.
  • Strong sense of ownership and responsibility.
  • Must be proficient in Microsoft Office.

Head of Payments and Product Partnerships- 24010315

Location: Dallas, Texas | United States of America |

Job Schedule: Full-time

Department: Digital

Head of Payments and Product Partnerships - 24010315

Location: Dallas, Texas | United States of America |

Job Schedule: Full-time

Department: Digital

Head of Payments and Product Partnerships- Remote, USA

 

MoneyGram International, Inc. is revolutionizing the world of digital peer-to-peer payments! With a purpose-driven strategy and a strong culture of fintech innovation, MoneyGram has connected over 150 million people in the last five years. The Company's modern, mobile, and API-driven platform and collaborations with top brands make it easy for consumers to access its direct-to-consumer digital channel, global retail network, and embedded finance business for enterprise customers. MoneyGram is also a leader in pioneering cross-border payment innovation and blockchain-enabled settlement.

Join the movement of money with MoneyGram!

The Head of Payments & Product Partnerships is a critical role at the front line of MoneyGram’s digital transformation. The vision for MoneyGram’s direct to consumer business (MGO) is to help global families stay connected and achieve their financial goals with the industry’s most trusted financial services. We do this by helping international earners take pride in making the most of the support they offer by facilitating smart financial decisions and eliminating the hassles of managing their money. 

Inspired by this mission, the successful candidate in this role will cultivate existing, drive new payment processing, and account deposit capabilities. This candidate will champion all partner-driven product enhancements for our consumer direct business. Reporting to our GM – Head of Payments and Product Partnerships, this individual will be responsible for day-to-day leadership of MoneyGram’s key payments relationships. A candidate would aide in driving innovation, cost containment and ensure contractual obligations and SLA standards are met. This role will help execute against an established annual plan and efficiently manage the associated P&L.

This individual will function as a key functional expert across internal and external stakeholders to ensure strategy execution across the organization and will have responsibility for building the team to achieve our objectives.

 Role Responsibilities

·         Negotiating and managing payments partnerships as they pertain to:

o   Global Payment rails (Visa/ Mastercard/ Discover/ PIN networks)

o   Payment processing (Fiserv, Worldpay)

o   Alternative payment mechanisms (ACH, Trustly, Sofort)

o   Identity verification

·         Influence the P&L for other partner-driven product enhancements.

o   Setting the strategic direction for new product partnerships to include in the MGO app.

o   Sourcing and negotiating new partnerships.

o   Managing partner relationships

o   Coordinating with Product teams and marketing to ensure the successful launch of new products and features.

o   Managing the P&L for partner-delivered services in the MGO experience

·         Providing strategic guidance on new payment rails and account deposit mechanisms

·         Coordinating with Legal on contract management and negotiations

·         Coordinating closely with Product on defining the scope and roadmap for our payments products (MGO)

·         Ensuring that our external partners are working effectively with our internal resources – acting as the “glue” that holds together our internal resources and external partners to deliver a common goal.

·         Developing partnership plans for each major partnership, laying out our near-term and long-term objectives and managing the relationships at a senior level to accomplish our goals.

·         Stay up to date on key news and developments with our key partners and proactively identify ways for them to advance our objectives.

·         Advising our Risk team on KYC/ Identity verification partnerships

Role Requirements

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

 Education

Minimum Required: BA/BS degree or combination of experience with certifications.

Experience

·         5+ years’ experience in roles with successively more responsibility in the payments and fintech sector

Essential Skills

·         Experience managing network partnerships (i.e., Visa, Mastercard)

·         Experience managing merchant processing relationships (i.e., Fiserv, WorldPay)

·         Understanding of the domestic and international payments ecosystem

·         Understanding of key players in identify verification.

·         Strong collaboration and interpersonal skills to collaborate closely with various teams throughout the organization. 

·         Strong budgeting and leadership skills

  • Demonstrated ability to create, communicate, implement, and manage an effective business strategy. 
  • Demonstrated problem solver and creative thinking.
  • Excellent verbal, written and presentation skills.
  • Ability to gather and synthesize critical information.

 

A global fintech enabling consumers and businesses to move and manage money in every country around the world. Join the movement!

Through its expansive set of fintech offerings, MoneyGram provides millions of consumers annually the ability to seamlessly send money home to family and friends and buy, sell, and hold cryptocurrencies on its industry-leading app.

The Company's innovative cross-border platform enables its customers to send funds directly into bank accounts and mobile wallets or cash-in and cash-out more than 135 currencies and numerous cryptocurrencies through one of the largest cash distribution networks in the world.

Modern, mobile, and API-driven, MoneyGram's white-labeled remittance service also provides some of the world's top brands and organizations the ability to disburse funds directly to their consumer clients. 

Benefits: 

  • Remote Flexibility
  • Generous PTO
  • 13 Paid Holidays 
  • 22 Weeks of Maternity Leave 
  • 4 Weeks of Family Bonding 
  • Medical / Dental / Vision Insurance
  • 401K with Employer Match


Disclaimer: 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

 

HR Specialist with German- 24010367

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Human Resources

HR Specialist with German - 24010367

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Human Resources

 

Job Summary

This role is responsible for providing multi-country administrative and consultative support in both the HR and Benefits areas. This role will support the administration of various employee HR and benefit programs Will also consult with the business on HR and benefit programs.  HR administrative responsibilities may include, but not be limited, helping support onboarding of new employees, and helping to ensure all employee contracts and supporting documentation is received. Provides HR/payroll inputs for various countries before files are submitted for payroll processing.

Primary Responsibilities

  • Answers employee and manager queries through telephone or email communications by identifying issues, researching problems, troubleshooting root cause, in order to ensure accurate HR and benefits administration and high customer satisfaction.  Builds and maintains a valued advisory relationship with employees and managers.
  • Acts as the first point of contact for non-US absence / PTO questions, updates employee handbooks as requested by Global Benefits and Legal Department.
  • Assists with preparation of HR/payroll inputs, including benefits administration in compliance with local legislation. 
  • Prepares employment documentation as per pre-agreed templates.
  • Assists with implementing new programs and HR initiatives. 
  • May help support social fund administration for applicable countries. 
  • Coordinates HR administrative activities to ensure HR data is accurate and compliant with local legislation.  Prepares payroll inputs including benefits administration in compliance with local legislation. 
  • Provides support for all internal and external HR admin and benefits related audits.
  • Assists with Onboarding of the new employees.
  • Performs other duties as assigned.

 

Education

  • Bachelor’s degree or equivalent relevant experience in a combination of HR and Benefits related roles.

Experience

  • 1+ years with a combination of benefits and / or HR administration responsibilities, including multi-national/ multi-country HR and  benefits experience preferred.
  • Some HR generalist experience preferred.
  • Experience using dashboard generating tools and incident tracking tools for HR metrics highly desirable.
  • Basic labour law knowledge for one or more countries.
  • Some change management experience highly desirable.

Essential Skills

  • Proficient in Microsoft Excel, PowerPoint and Word.
  • Good knowledge of English and German,
  • Strong planning and organizational skills.
  • Ability to analyze business and technical processes and determine ways for efficiency.
  • Ability to work effectively in an SLA based model while maintaining high degrees of attention to detail, accuracy and poise under pressure.
  • Ability to work with a collaborative work style and effectively handle employee inquires.
  • Ability to implement new regulations and/or applications quickly and effectively.
  • Ability to maintain confidentiality and/or sensitive business information.
  • Strong written and verbal communication skills.

Kassierer / Kassiererin - Filiale Bonn - 40 Stunde / Woche M/W/D- 24010366

Location: Bonn, DE-Bonn | Germany |

Job Schedule: Full-time

Department: Sales

Kassierer / Kassiererin - Filiale Bonn - 40 Stunde / Woche M/W/D - 24010366

Location: Bonn, DE-Bonn | Germany |

Job Schedule: Full-time

Department: Sales

MoneyGram International bietet Menschen, die von ihren Freunden und Familien getrennt leben oder über eingeschränkte Bankbeziehungen verfügen, eine weitere  Möglichkeit zur Deckung ihrer finanziellen Bedürfnisse.  Als führender globaler Anbieter von Geldüberweisungsdiensten ermöglicht es MoneyGram International seinen Kunden, Geld schnell und sicher rund um die Welt zu überweisen.  Das weltweite Netz des Unternehmens besteht aus über 350.000 Standorten in mehr als 200 Ländern.  Zu dem bequemen erreichbaren und zuverlässigen Netzwerk von MoneyGram gehören Einzelhandelsunternehmen, internationale Poststellen und Finanzinstitute.  Zur Ünterstützung unseres Geschäftes in Bonn suchen wir eine/einen Sales Associate/ Kundenbetreuer (m/w/d).  In dieser Rolle werden Sie für die Kundenbetreuung und Entwicklung der Geschäfte vor Ort  verantwortlich sein.

Ihre Aufgaben:

  • Sie sind zuständig für einen kompetenten und ansprechenden Kundenservice

  • Sie sind verantwortlich für die reibungslose Abwicklung der Geldüberweisung und des Verkaufs von MoneyGram Produkten

  • Sie beachten dabei die Regelungen und Vorgehensweisen von MoneyGram im Bezug auf die Sicherheit und die Bekämpfung der Geldwäsche

  • Sie sind für den ordnungsgemäßen Zustand der Geschäftsstelle verantwortlich

  • Sie setzen die Marketingkampagnen vor Ort  zur Unterstützung des Geschäfts um

  • Die durchschnittliche Wochenarbeitszeit beträgt 40 Stunden.


Ihr Profil:

  • Idealerweise bereits einschlägige Erfahrung in einem ähnlichen Berufsumfeld
  • Sehr gute Deutschkenntnisse in Wort und Schrift.  Englische Sprachkenntnisse von Vorteil.
  • Gute Erfahrung im Umgang mit Bargeld und IT Systemen
  • Flexibilität, auch bezüglich der Arbeitszeiten (Schicht- und Wochenendarbeit 08:00 – 20:30)
  • Kundenorientierung und Leidenschaft für Vertrieb  und den Umgang mit Kunden
  • Kommunikationsstärke und Freundlichkeit
  • Ehrlichkeit, Genauigkeit, Motivation

Wir bieten Ihnen:

  • Die Erfahrung eines der weltweit führenden Unternehmen im Bereich des Bargeldtransfers
  • Eine abwechslungsreiche, verantwortungsvolle Tätigkeit in einem globalen Unternehmen und einem Wachstumsmarkt
  • Ein angenehmes Arbeitsklima in einem engagierten und motivierten Team
  • Ein attraktives, erfolgsorientiertes Vergütungspaket
  • Eine strukturierte und umfassende Einarbeitung

Conseiller Clientèle (F/H) en agence Toulouse Bellefontaine, CDD- 24010351

Location: Toulouse, FR-Toulouse | France |

Job Schedule: Full-time

Department: Sales

Conseiller Clientèle (F/H) en agence Toulouse Bellefontaine, CDD - 24010351

Location: Toulouse, FR-Toulouse | France |

Job Schedule: Full-time

Department: Sales

MoneyGram International offre, aux personnes séparées de leurs amis et de leur famille, ou disposant de relations bancaires limitées, une autre possibilité de répondre à leurs besoins financiers.  En tant que premier fournisseur mondial de services de transfert d'argent, MoneyGram International permet, à ses clients, de transférer de l'argent rapidement et en toute sécurité, dans le monde entier. 

Le réseau mondial de l'entreprise comprend plus de 350.000 sites dans plus de 200 pays.  Le réseau fiable et facile d'accès, de MoneyGram, comprend des détaillants, des bureaux de poste internationaux et des institutions financières. 

Pour soutenir nos activités, au sein de notre agence, située à Toulouse Bellefontaine, nous recherchons un Conseiller Clientèle (F/H).  Dans ce rôle, sous la responsabilité d’un Manager, Responsable d’Agence, vous assurerez l’acquisition, la fidélisation et le suivi des clients MoneyGram, ainsi que le développement des activités sur place.

 

Vos tâches :

  • Vous assurez un service clientèle compétent et attrayant en identifiant les besoins de nos clients et en proposant les solutions adaptées à chaque situation.
  • Vous êtes responsable du bon déroulement du transfert d'argent et de la vente des produits MoneyGram, en vous appuyant sur un discours commercial, établi en interne.
  • Vous respectez les règles et les procédures de MoneyGram en matière de sécurité et de lutte contre le blanchiment d'argent.
  • Vous êtes responsable du bon état de fonctionnement du bureau.
  • Vous mettez en œuvre les campagnes de marketing sur le terrain pour soutenir les activités commerciales
  • Vous travaillez selon un système d'alternance des équipes, 4 jours par semaine, entre le lundi et le samedi.  Le temps de travail hebdomadaire moyen est de 35 heures.

 


Votre profil :

  • Idéalement, expérience pertinente dans un environnement professionnel similaire.
  • Très bonne connaissance du français, à l'oral et à l'écrit.  La connaissance d’une langue étrangère est un atout.
  • Bonne expérience dans le maniement des espèces, des cartes bancaires et des systèmes informatiques.
  • Disponibilité et flexibilité, y compris en ce qui concerne les horaires de travail (travail en équipe avec une amplitude allant du lundi au samedi, de 08h55 à 19h10).
  • Très forte orientation « relation client » et passion pour la vente et le contact avec la clientèle.
  • Sens de la communication, courtoisie et amabilité.
  • Honnêteté, transparence, rigueur, organisation, précision, motivation.
  • Respect des personnes, des règles et des institutions.

 

Nous vous offrons :

L'expérience de l'un des leaders mondiaux, dans le domaine du transfert d'espèces.

Un travail varié et à responsabilités, dans une entreprise mondiale et un marché en pleine croissance.

Une ambiance de travail agréable, au sein d'une équipe engagée et motivée.

Un package de rémunération attractif et orienté vers le succès : rémunération fixe + Prime Trimestrielle + Carte Tickets Restaurant

Une formation structurée et complète (3 jours théoriques) et un accompagnement du Responsable d’Agence, durant la période d’intégration.

Poste à pourvoir immédiatement.

Product Security Architect - 24010370

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Information Technology

Product Security Architect - 24010370

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Information Technology

Who we are:

At MoneyGram, every day brings new adventures as we break barriers and connect people worldwide with ease. As a trailblazer in P2P payments, we're on a mission to mobilize money across the globe and serve over 150 million people in the process. With a purpose-driven strategy, a culture of fintech innovation, and unparalleled customer-centric capabilities, we're transforming the way people send and receive money. Our cutting-edge, mobile-first platform and strategic partnerships with leading brands enable us to reach consumers through MoneyGram Online, our extensive global retail network, and our embedded finance business for enterprise customers. If you're ready for an exhilarating journey filled with challenges and opportunities, come aboard and let's drive the future of payments together at MoneyGram!

 

What you will contribute:

The Product Security Architect is a senior individual contributor who will support the Chief Information Security Officer to ensure that MoneyGram delivers security products that align with information security standards and regulatory requirements. The product security architect is responsible for serving as the voice of information security while working closely with other members of technology and the business.

Responsibilities & Deliverables:

Your deliverables will include, but are not limited, to the following:

  • Performs comprehensive security reviews of new and existing applications to identify risks, propose mitigation strategies, and ensure alignment with security requirements, including compliance with regulatory frameworks such as PCI, SOC, and GDPR.
  • Define and develop security requirements based on business strategies, risk assessments, threat modeling, testing and existing system analysis.
  • Drive and advocate for security across applications, application cloud infrastructure, container environments, and orchestration in collaboration with development, DevOps, cloud, and enterprise architecture teams.
  • Develop and maintain policies, standards and procedures related to application security requirements and processes.
  • Partner with development and security teams to integrate security throughout the software development lifecycle (SDLC).
  •  Assist security leadership with overall security strategy, policies, and standards to continuously improve our security posture.

Qualifications & Experience:

·         Bachelor’s Degree in Computer Science or related field; or equivalent post high school education and/or work-related experience.

·         CISSP, CCSP, CISA, or CISM certifications preferred.

·         At least 7 years of experience in an information security role 

·         At least 1 year of experience with cloud computing and security considerations 

 

·         Experience designing and implementing security controls for custom applications in cloud environments

·         Proven track record of partnering with development teams to enable the delivery of secure systems 

·         Experience securing containerized environments and managing container security 

·         In depth knowledge of deployment orchestration, automation, and security configuration management

·         Solid knowledge of security risks/threats to large organization systems and networks, and ability to address those threats 

·         Experience designing systems to meet regulatory compliance such as PCI, SOC, SOX

·         Strong problem-solving skills and ability to analyze and resolve problems with a bias for action 

·         Ability to translate complex technical information across all levels of the organization

·         Strong relationship-building skills with business stakeholders 

·         Excellent interpersonal, communication and presentation skills.

Preferred:

·         Master’s degree in computer science, cybersecurity, or a related field

·         AWS or other cloud-based technical certifications

·         Experience as a DevSecOps engineer 


Why you will love working here:

  • Remote Flexibility
  • Generous PTO
  • 13 Paid Holidays 
  • 22 Weeks of Maternity Leave 
  • 4 Weeks of New Family Bonding Time
  • Medical / Dental / Vision Insurance
  • 401K with Employer Match

Salary:

Anticipated Base Pay: $130K-165K + participation in our annual bonus plan.

Disclaimer:

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Conseiller Clientèle (F/H) en agence Saint Denis, CDI- 24010382

Location: Saint Denis, FR-Saint Denis | France |

Job Schedule: Full-time

Department: Sales

Conseiller Clientèle (F/H) en agence Saint Denis, CDI - 24010382

Location: Saint Denis, FR-Saint Denis | France |

Job Schedule: Full-time

Department: Sales

MoneyGram International offre, aux personnes séparées de leurs amis et de leur famille, ou disposant de relations bancaires limitées, une autre possibilité de répondre à leurs besoins financiers.  En tant que premier fournisseur mondial de services de transfert d'argent, MoneyGram International permet, à ses clients, de transférer de l'argent rapidement et en toute sécurité, dans le monde entier. 

Le réseau mondial de l'entreprise comprend plus de 350.000 sites dans plus de 200 pays.  Le réseau fiable et facile d'accès, de MoneyGram, comprend des détaillants, des bureaux de poste internationaux et des institutions financières. 

Pour soutenir nos activités, au sein de notre agence, située à Saint Denis, nous recherchons un Conseiller Clientèle (F/H).  Dans ce rôle, sous la responsabilité d’un Manager, Responsable d’Agence, vous assurerez l’acquisition, la fidélisation et le suivi des clients MoneyGram, ainsi que le développement des activités sur place.


Votre profil :

  • Idéalement, expérience pertinente dans un environnement professionnel similaire.
  • Très bonne connaissance du français, à l'oral et à l'écrit.  La connaissance d’une langue étrangère est un atout.
  • Bonne expérience dans le maniement des espèces, des cartes bancaires et des systèmes informatiques.
  • Disponibilité et flexibilité, y compris en ce qui concerne les horaires de travail (travail en équipe avec une amplitude allant du lundi au samedi, de 08h55 à 19h10).
  • Très forte orientation « relation client » et passion pour la vente et le contact avec la clientèle.
  • Sens de la communication, courtoisie et amabilité.
  • Honnêteté, transparence, rigueur, organisation, précision, motivation.
  • Respect des personnes, des règles et des institutions.

 

Nous vous offrons :

L'expérience de l'un des leaders mondiaux, dans le domaine du transfert d'espèces.

Un travail varié et à responsabilités, dans une entreprise mondiale et un marché en pleine croissance.

Une ambiance de travail agréable, au sein d'une équipe engagée et motivée.

Un package de rémunération attractif et orienté vers le succès : rémunération fixe + Prime Trimestrielle + Carte Tickets Restaurant

Une formation structurée et complète (2 jours pratiques, 1 jour théorique) et un accompagnement du Responsable d’Agence, durant la période d’intégration.

Poste à pourvoir immédiatement.     

Kassierer / Kassiererin - Filiale Aachen - 20 Stunde / Woche M/W/D- 24010365

Location: Aachen, DE-Aachen | Germany |

Job Schedule: Part-time

Department: Sales

Kassierer / Kassiererin - Filiale Aachen - 20 Stunde / Woche M/W/D - 24010365

Location: Aachen, DE-Aachen | Germany |

Job Schedule: Part-time

Department: Sales

MoneyGram International bietet Menschen, die von ihren Freunden und Familien getrennt leben oder über eingeschränkte Bankbeziehungen verfügen, eine weitere  Möglichkeit zur Deckung ihrer finanziellen Bedürfnisse.  Als führender globaler Anbieter von Geldüberweisungsdiensten ermöglicht es MoneyGram International seinen Kunden, Geld schnell und sicher rund um die Welt zu überweisen.  Das weltweite Netz des Unternehmens besteht aus über 350.000 Standorten in mehr als 200 Ländern.  Zu dem bequemen erreichbaren und zuverlässigen Netzwerk von MoneyGram gehören Einzelhandelsunternehmen, internationale Poststellen und Finanzinstitute.  Zur Ünterstützung unseres Geschäftes in Aachen suchen wir eine/einen Sales Associate/ Kundenbetreuer (m/w/d).  In dieser Rolle werden Sie für die Kundenbetreuung und Entwicklung der Geschäfte vor Ort  verantwortlich sein.

Ihre Aufgaben:

  • Sie sind zuständig für einen kompetenten und ansprechenden Kundenservice

  • Sie sind verantwortlich für die reibungslose Abwicklung der Geldüberweisung und des Verkaufs von MoneyGram Produkten

  • Sie beachten dabei die Regelungen und Vorgehensweisen von MoneyGram im Bezug auf die Sicherheit und die Bekämpfung der Geldwäsche

  • Sie sind für den ordnungsgemäßen Zustand der Geschäftsstelle verantwortlich

  • Sie setzen die Marketingkampagnen vor Ort  zur Unterstützung des Geschäfts um

  • Die durchschnittliche Wochenarbeitszeit beträgt 20 Stunden.


Ihr Profil:

  • Idealerweise bereits einschlägige Erfahrung in einem ähnlichen Berufsumfeld
  • Sehr gute Deutschkenntnisse in Wort und Schrift.  Englische Sprachkenntnisse von Vorteil.
  • Gute Erfahrung im Umgang mit Bargeld und IT Systemen
  • Flexibilität, auch bezüglich der Arbeitszeiten (Schicht- und Wochenendarbeit 08:00 – 20:30)
  • Kundenorientierung und Leidenschaft für Vertrieb  und den Umgang mit Kunden
  • Kommunikationsstärke und Freundlichkeit
  • Ehrlichkeit, Genauigkeit, Motivation

Wir bieten Ihnen:

  • Die Erfahrung eines der weltweit führenden Unternehmen im Bereich des Bargeldtransfers
  • Eine abwechslungsreiche, verantwortungsvolle Tätigkeit in einem globalen Unternehmen und einem Wachstumsmarkt
  • Ein angenehmes Arbeitsklima in einem engagierten und motivierten Team
  • Ein attraktives, erfolgsorientiertes Vergütungspaket
  • Eine strukturierte und umfassende Einarbeitung

Field Sales Representative (Spain - Madrid area)- 24010429

Location: ES-Virtual3, ES-Virtual2 | Spain | Remote

Job Schedule: Full-time

Department: Sales

Field Sales Representative (Spain - Madrid area) - 24010429

Location: ES-Virtual3, ES-Virtual2 | Spain | Remote

Job Schedule: Full-time

Department: Sales

 

Job Summary

 

The Field Sales Representative (Spain - Madrid area, bigger cities nearby - Toledo, Ciudad Real, Albacete, Cuenca, and also more distant Balearic Islands) will be responsible for expanding the Agent network across the assigned region by identifying prospects and signing up new Agents in line with the business strategy. Additionally, the incumbent will act as first point of contact for Agents to resolve any issues, provides customer care and identifies any service improvements which will facilitate increased transaction volumes.

 

Primary Responsibilities

 

  • Supports management in the achievement of the business plans and targets (network, volumes and profitability).
  • Supports the Retail Business by expanding the sub agents network in the assigned regions.
  • Prospects potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram product and service and the mutual business benefit of becoming an agent.
  • Maintains a database of all prospect Agents, contact details and status of sales activity.
  • Ensure that all sales activity reports are reviewed, analyzed and followed up as appropriate.
  • Ensures all Agent contract and agreement documentation is to the relevant standard and copies are retained.
  • Liaisons with the relevant operational and marketing resources to ensure that the new Agent is set-up and ready for business in a timely manner with all appropriate POS and other materials enabling the Agent to transact.
  • Monitors and ensures that transaction volumes meet anticipated levels and opportunities to increase volumes are maximized.
  • Builds partnerships with key Agents and ensures queries and problems are promptly resolved by liaising with the relevant parties.
  • Works with the marketing team support to corridor analysis and refinement of pricing strategies in order to improve product profitability in addition to transaction volumes.
  • Supports the marketing team, as required, by communicating any gaps/shortage of signage and point-of sale materials.
  • Performs other duties as required by the business.

Qualifications

Education

  • Minimum Required: BA/BS degree in related field preferred or equivalent work experience.

 

Experience

  • 3+ years' experience in a field sales role, selling, and servicing retail customers.
  • Demonstrated expertise in independently planning, managing and executing sales strategies.

 

Essential Skills

  • Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
  • Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
  • Prior exposure in presenting product/service opportunities to clients/customers.
  • First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone.
  • Strong presentation skills; ability to present to prospective Agents in a professional format.
  • Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team.
  • Excellent problem solving skills; able to effectively and proactively identify and analyze problems and find appropriate solutions.
  • Commercial acumen; able to work with key business partners to maximize business capacity for all parties.
  • Able to work in a culturally diverse environment and be sensitive to cultural differences.
  • Fluent in both written and spoken in local language. Fluency in English is a must.
  • Driving License B for Spain, preferably owning a car.
  • Computer literate - able to use Microsoft suite of packages.

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