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Recruitment Fraud Statement

Beware of Recruiting Fraud

Job Applicants should be aware of job recruitment, interviews, and offer scams being perpetrated on the Internet and social media platforms. Scammers frequently misappropriate and use a company logos and/or photos of its executives to give the appearance of legitimacy. The scams prey upon those seeking employment and uses false and fraudulent offers of interviews or employment.

MoneyGram believes that one of the best ways to put a stop to a scam is awareness. No applicant for employment with MoneyGram is ever required to pay any money as part of the job application or hiring process. MoneyGram’s recruiting staff sends email communications to job applicants only from “@moneygram.com” email accounts. MoneyGram’s job recruitment process involves in-person and/or telephonic/video interviews.

Recognizing Recruiting Fraud

The following are warning signs of recruiting fraud:

  • Requiring a credit card, bank account number(s) or other personal financial information as part of the “job application” process.
  • The open position does not appear on the company’s website listing of job positions.
  • The contact email address contains a domain other than “@moneygram.com,” such as “@live.com,” “@gmail.com,” or another personal email account.
  • The position requires an initial monetary investment, such as a payment by wire transfer.
  • You are offered a payment or “reward” in exchange for allowing the use of your bank account (e.g., for depositing checks or transferring money related to employment).
  • The job posting does not mention required qualifications and job responsibilities, but instead focuses on the amount of money to be earned.

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Manager Compliance Rules- 23010720

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Compliance

Manager Compliance Rules - 23010720

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Compliance

Job Summary

The Manager of Compliance Rules is responsible for analyzing and mining data in various AML and Fraud data sources to interpret and recommend rules and internal controls for anti-money laundering and anti-fraud efforts. The Manager of Compliance Rules will be responsible for working within the business rules management environment to support creation, testing, optimization, and maintenance of business rules that monitor money laundering and fraud risks. The incumbent will be responsible for proactively developing, maintaining, and accessing the effectiveness and sufficiency of current rules. The incumbent will also be responsible for serving as the lead subject matter expert on all key rule and control developments, trend modeling, and monitoring.

Primary Responsibilities

  • Leads a team that supports creation, testing, optimization, and maintenance of business rules that monitor and control money laundering and fraud risks.
  • Focus on critical analytics and data mining skills to help drive efficiencies and transparency of the rules platform.
  • Identifies key risks and mitigating factors of AML/CTF, fraud and other risks factors such as: product/services, geographic, customer or operational.
  • Conducts statistical analyses to quantify risk, business impacts, and develop parameters.
  • Performs a method for ongoing assessment of the effectiveness and sufficiency of current rules and develops associated reporting and reporting of money laundering and fraud rules.
  • Conducts research and analysis of source data in connection with creating and maintaining all compliance rules.
  • Improves decision making and analytics needed to set parameters and thresholds for business rules.
  • Continually evaluates new variables to consider when writing new rules to respond to business needs, translating those needs into sets of configurable rules and considering potential impacts to the system.
  • Assists with maintaining rules platform, deploying rule sets, and triaging and tracking quality assurance and system issues.
  • Performs other duties as assigned.

Education

  • BA /BS degree in a quantitative field such as mathematics, statistics, quantitative finance, econometrics, engineering, or computer science; or equivalent work experience in related area.
  • CAMS of CFE certification within 12 months of hire.
  • Masters or PhD, preferred.

Experience

  • 7+ years of experience in the analytics or quantitative research team at a leading financial services organization, consulting firm, or a leading analytic solutions provider.
  • 5+ years of experience in technical model development and implementation of business rules.
  • Thorough understanding and experience working with mass analytic/big data technologies.
  • Money laundering/anti-fraud compliance or risk management experience.
  • Experience in any of the following areas: AML Compliance Technology, fraud detection/prevention technology, Bank Secrecy Act or anti-money laundering compliance, FATF guidance, preferred.

Essential Skills

  • Experience working with Business Rules Engines tools and methodology.
  • Demonstrated analytical skills, ability to find and evaluate information from internal and external sources and make sound decisions about compliance.
  • Experience harvesting rules from functional and technical business requirements, documenting business rules versus writing a use case.
  • Strong technical skills to include SQL Server, Advanced SQL, Transact SQL or PL/SQL skills used in a data analytics capacity.
  • Strong PC skills to include MS Excel pivot tables & V-Lookups, Word, report writers and database applications.
  • Interest and ability in working both independently and highly collaboratively.
  • Demonstrated professional oral and written communication skills.
  • Excellent demonstrated organizational skills, including time management, record keeping, self-scheduling, and follow-up.
  • Quantitative risk modeling experience strongly preferred.
  • Demonstrated ability to handle multiple priorities in a dynamic environment.
  • Interest and ability in working both independently and highly collaboratively.

Posting details:

 

Anticipated Base Performance Pay: $90,700-$125,000 (Bonus Target available for this role)

 

Day 1 Benefits to include:

• Customizable health plan-PPO/High Deductible Plan with Employer HSA Contribution

• 20 Days of Accrued PTO

• 13 Paid Holidays

• 2 Community Service Days

• 401k with Employer Match

• Parental Leave

• Employee Assistance Program

• Tuition Reimbursement

• Money Transfer Reimbursement

• Pet Insurance options

 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future.   Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Senior UX Data & Insights Analyst- 24010120

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Senior UX Data & Insights Analyst - 24010120

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Job Summary

 

The Senior UX Data & Insights Analyst will partner with business functions to enable them to answer key questions to help make business decisions. They will demonstrate proficiency in using tools needed for their focus domain area. This role is responsible for developing KPIs, creating dashboards, providing analysis, insights, and recommendations for area of expertise. They will ensure the business understands the effects of a new product/process. The role includes cooperation and coordination with various functions within the company and requires good communication skills.

 


Primary Responsibilities

 

  • Use UX/CX analytics tools for funnel optimization and improve customer journey.
  • Execute, measure, and prioritize A/B or multivariate tests using analytics to understand and measure customer journeys.
  • Use data to analyze and evaluate, transform data and insights into business recommendations, communicate learnings and recommendations to various audiences of all levels with storytelling presentations. 
  • Support the build-out of performance reporting dashboards that scales with our global business. 
  • Work through tracking and data integrity issues with cross functional stakeholders in Engineering and Product teams.
  • Bring clarity to KPIs, performance drivers, and competitive trends

Education

  • Bachelor’s Degree in Engineering, Math, Computer Science, Operations Research, Statistics and other related degrees.

Experience

  • 3-5 years of experience or relevant work experience in analytics, finance, or consulting roles.
  • Experience using UX Analytics tools such as Contentsquare or Decibel.
  • Experience doing A/B Testing to enhanced Site/App UX.
  • Experience using Big Query or SQL to assess datasets and recommend solutions.

 

Essential Skills

 

  • Advanced knowledge in using UX Analytics tools needed for their focus domain area (examples: Contentsquare.)
  • Ideation, measurement and results presentation of A/B or multivariate tests for funnel optimization or enhanced Site/App UX.
  • Strong technical and quantitative background with outstanding analytical skills and the ability to synthesize situations for corresponding solutions, options and action plans to impact efficiency, and improvements to the business.
  • Data analysis, interpretation and presentation of credible, business-focused recommendations to optimize customer journeys and grow conversions.
  • Strong storytelling presentations and visualization skills.
  • Ability to establish strong partnerships within different levels in the organization while adjusting communication as necessary to the specified audience.
  • Ability to take initiative and manage deadlines and handle multiple priorities simultaneously with minimal supervision.
  • Ability to work with engineering teams and define tracking requirements.
  • Advanced Excel knowledge.
  • Excellent problem-solving skills.
  • Experience using BiqQuery, Google Cloud Platform or SQL.

Anticipated Base Pay:  $100,000 - $120, 000  (Performance Bonus Target available for this role)

 

Day 1 Benefits to include:

• Customizable health plan-PPO/High Deductible Plan with Employer HSA Contribution

• 20 Days of Accrued PTO

• 13 Paid Holidays

• 2 Community Service Days

• 401k with Employer Match

• Parental Leave

• Employee Assistance Program

• Tuition Reimbursement

• Money Transfer Reimbursement

• Pet Insurance options

 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future.   Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

#HTFUS

#REMOTE

#LI-ME1

Conseiller Clientèle (F/H) en agence Lille, CDD- 24010135

Location: Lille, FR-Lille | France |

Job Schedule: Full-time

Department: Sales

Conseiller Clientèle (F/H) en agence Lille, CDD - 24010135

Location: Lille, FR-Lille | France |

Job Schedule: Full-time

Department: Sales

MoneyGram International offre, aux personnes séparées de leurs amis et de leur famille, ou disposant de relations bancaires limitées, une autre possibilité de répondre à leurs besoins financiers.  En tant que premier fournisseur mondial de services de transfert d'argent, MoneyGram International permet, à ses clients, de transférer de l'argent rapidement et en toute sécurité, dans le monde entier. 

Le réseau mondial de l'entreprise comprend plus de 350.000 sites dans plus de 200 pays.  Le réseau fiable et facile d'accès, de MoneyGram, comprend des détaillants, des bureaux de poste internationaux et des institutions financières. 

Pour soutenir nos activités, au sein de notre agence, située à Lille, nous recherchons un Conseiller Clientèle (F/H).  Dans ce rôle, sous la responsabilité d’un Manager, Responsable d’Agence, vous assurerez l’acquisition, la fidélisation et le suivi des clients MoneyGram, ainsi que le développement des activités sur place.

 

Vos tâches :

  • Vous assurez un service clientèle compétent et attrayant en identifiant les besoins de nos clients et en proposant les solutions adaptées à chaque situation.
  • Vous êtes responsable du bon déroulement du transfert d'argent et de la vente des produits MoneyGram, en vous appuyant sur un discours commercial, établi en interne.
  • Vous respectez les règles et les procédures de MoneyGram en matière de sécurité et de lutte contre le blanchiment d'argent.
  • Vous êtes responsable du bon état de fonctionnement du bureau.
  • Vous mettez en œuvre les campagnes de marketing sur le terrain pour soutenir les activités commerciales
  • Vous travaillez selon un système d'alternance des équipes, 4 jours par semaine, entre le lundi et le samedi.  Le temps de travail hebdomadaire moyen est de 35 heures.

Votre profil :

  • Idéalement, expérience pertinente dans un environnement professionnel similaire.
  • Très bonne connaissance du français, à l'oral et à l'écrit.  La connaissance d’une langue étrangère est un atout.
  • Bonne expérience dans le maniement des espèces, des cartes bancaires et des systèmes informatiques.
  • Disponibilité et flexibilité, y compris en ce qui concerne les horaires de travail (travail en équipe avec une amplitude allant du lundi au samedi, de 08h55 à 19h10).
  • Très forte orientation « relation client » et passion pour la vente et le contact avec la clientèle.
  • Sens de la communication, courtoisie et amabilité.
  • Honnêteté, transparence, rigueur, organisation, précision, motivation.
  • Respect des personnes, des règles et des institutions.

 

Nous vous offrons :

L'expérience de l'un des leaders mondiaux, dans le domaine du transfert d'espèces.

Un travail varié et à responsabilités, dans une entreprise mondiale et un marché en pleine croissance.

Une ambiance de travail agréable, au sein d'une équipe engagée et motivée.

Un package de rémunération attractif et orienté vers le succès : rémunération fixe + Prime Trimestrielle + Carte Tickets Restaurant

Une formation structurée et complète (3 jours théoriques) et un accompagnement du Responsable d’Agence, durant la période d’intégration. 

Poste à pourvoir immédiatement.

Info Security Analyst II- 24010140

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Information Technology

Info Security Analyst II - 24010140

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Information Technology


Job Summary

 

The Information Security Analyst II will hunt, identify, analyze, and develop containment and remediation plans for security incidents impacting MoneyGram. The incumbent will conduct access provisioning, risk assessments and analysis of existing access to systems, applications, databases, and data, including privileged accounts.  This includes identifying methods for cyber threats, social engineering threats or internal complicity threats; configuration of systems, analysis of output from these systems, and initiating jobs from these systems.  The incumbent will also build an understanding of new methods of attacks directed at the financial services industry.  This requires skills in methods to identify intrusion detection and anti-malware evasion techniques, attack methodologies, and the ability to effectively manage critical incidents.  In addition, the incumbent will gather and synthesize data and metrics into practical insights or forecasts; then communicate those insights with confidence to the business and its stakeholders. The incumbent will also be centered on providing the business with statistical reports in support of decision making. 

 

 

Primary Responsibilities 

  • Uses statistical analysis to identify fraud and security issues/trends and assist in the development of targeted solutions to mitigate/prevent fraud and security issues.
  • Drives change and process improvements through metrics and analytics that will improve efficiencies and enable cost reductions. 
  • Maintains databases to hold transaction fraud and security attributes and Points of Entry attributes linked to fraud and security issues.
  • Performs quality assurance and user acceptance testing for new developments meant to close fraud and security vulnerabilities.
  • Supports the investigation into relationships between business and operational functions.
  • Clearly communicates findings to the business stakeholders and provides steady state operations support, as needed. 
  • Independently plans, organizes and devises approaches necessary to respond to incidents and capture forensics related to each attack type, taking into consideration country and regulatory requirements.
  • Strong technical skills required to perform various methods of transaction analysis, system forensics, malware analysis and searching, monitoring, and analyzing machine data. 
  • Uses this analysis to implement new controls to prevent cyber fraud, social engineering fraud and internal complicity fraud.
  • Conducts routine reviews of existing procedures (business and technical processes) to identify meaningful cyber, social engineering and internal complicity protection improvements across the organization. 
  • Serves as primary contact with auditors, business owners and/or vendors to develop and document new procedures, techniques and remediation plans.
  • Independently develops and maintains queries, reports, and metrics, to provide customized information for users to make decisions affecting multiple areas of MoneyGram where loss may occur.
  • Provides recommendations based on data analysis and sees those through implementation.
  • Accepts high level of responsibility for integrity of reports and data provided.
  • Reviews alerts detected by the Data Loss Prevention (DLP) tool and follow up with the business units to identify if process changes need to be made.
  • Provides 24/7 support for the Privileged Access Vault (Cyber-Ark) to onboard identities and connect into systems and applications.
  • Performs other duties as assigned.




Education 

  • Bachelor’s Degree in Computer Science, Math or equivalent work experience.

 

Experience 

  • 2-4 years’ experience working in a security, fraud or risk management function or equivalent experience in a distributed computing environment that includes in-depth knowledge of applications and systems.

 

Essential Skills 

  • Oracle Data Warehouse, EBS.
  • Excel
  • Access
  • Visio
  • SQL – proven experience creating and modifying queries (1-2 years).
  • R (1-2 years).
  • Splunk (1-2 years).
  • Tableau, PL/SQL, PowerPoint, RapidMiner, HP ALM, and SharePoint (preferred).
  • ODM, Dynatrace (preferred).
  • Experience with MoneyGram applications (preferred).
  • ServiceWorks, Mainframe, Profile Editor.
  • All POEs (DeltaWorks, AgentWorks, PowerTransact, AgentConnect).
  • Outstanding analytical skills and ability to synthesize situations for corresponding solutions.
  • Ability to communicate to technical teams in a clear, concise format.
  • Self-starter; demonstrates personal initiative and willingly assumes responsibility and ownership.
  • Strong organizational and time management skills.

Sales & Account Manager (m/f/d) in Frankfurt/Main- 24010126

Location: DE-Frankfurt am Main, Germany | Location | Remote

Job Schedule: Full-time

Department: Sales

Sales & Account Manager (m/f/d) in Frankfurt/Main - 24010126

Location: DE-Frankfurt am Main, Germany | Location | Remote

Job Schedule: Full-time

Department: Sales

Job Summary

The Sales & Account Manager  will be responsible for expanding the Agent network across the assigned region by identifying prospects and signing up new Agents in line with the business strategy. Additionally, the incumbent will act as first point of contact for Agents to resolve any issues, provides customer care and identifies any service improvements which will facilitate increased transaction volumes.

Primary Responsibilities

  • Supports management in the achievement of the business plans and targets (network, volumes and profitability).
  • Supports the Retail Business by expanding the sub agents network in the assigned regions.
  • Prospects potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram product and service and the mutual business benefit of becoming an agent.
  • Maintains a database of all prospect Agents, contact details and status of sales activity.
  • Ensure that all sales activity reports are reviewed, analyzed and followed up as appropriate.
  • Ensures all Agent contract and agreement documentation is to the relevant standard and copies are retained.
  • Liaisons with the relevant operational and marketing resources to ensure that the new Agent is set-up and ready for business in a timely manner with all appropriate POS and other materials enabling the Agent to transact.
  • Monitors and ensures that transaction volumes meet anticipated levels and opportunities to increase volumes are maximized.
  • Builds partnerships with key Agents and ensures queries and problems are promptly resolved by liaising with the relevant parties.
  • Works with the marketing team support to corridor analysis and refinement of pricing strategies in order to improve product profitability in addition to transaction volumes.
  • Supports the marketing team, as required, by communicating any gaps/shortage of signage and point-of sale materials.
  • Performs other duties as required by the business.

Education

  • Minimum Required: BA/BS degree in related field preferred or equivalent work experience.

Experience

  • 3+ years' experience in a field sales role, selling, and servicing retail customers.
  • Demonstrated expertise in independently planning, managing and executing sales strategies.

Essential Skills

  • Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
  • Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
  • Prior exposure in presenting product/service opportunities to clients/customers.
  • First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone.
  • Strong presentation skills; ability to present to prospective Agents in a professional format.
  • Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team.
  • Excellent problem solving skills; able to effectively and proactively identify and analyze problems and find appropriate solutions.
  • Commercial acumen; able to work with key business partners to maximize business capacity for all parties.
  • Able to work in a culturally diverse environment and be sensitive to cultural differences.
  • Fluent in both written and spoken in German language. Fluency in English would be highly advantageous.
  • Computer literate - able to use Microsoft suite of packages.

Integration Solution Cnslt III- 24010139

Location: Mumbai, Maharashtra | India |

Job Schedule: Full-time

Department: Global Operations

Integration Solution Cnslt III - 24010139

Location: Mumbai, Maharashtra | India |

Job Schedule: Full-time

Department: Global Operations

Job Summary

The Integration Solution Consultant III is responsible for consulting with Partners, Product Management, Product Development, Application Support, MoneyGram Operations and other IT and Sales teams to provide technical consultation and support, project management, and in-depth technical education on MoneyGram's integrated services. This includes Direct Sends, Money Transfer Data Files (MTDF), Biller set-ups (batch and real-time), standard Agent Connect, and other integration support, as required. The incumbent partners with regional counterparts to understand partner needs and document specific requirements and configurations. The incumbent also develops project plans and is accountable for the budget, timeline and status reporting for each of these integrated partner installations. The Integration Solution Consultant III considers any Compliance, Regulatory and Legal obligations to align the integration needs accordingly. They are directly responsible for working closely with the partners to facilitate testing, and they project manage the life cycle to final certification of the interface or integration as needed.

Primary Responsibilities

  • Provides detailed consultation and technical education to MoneyGram's partners and regional teams to determine integration/interface requirements for AgentConnect, Direct Sends partners, Biller and Money Transfer Data File partners.
  • Provides project management for the new installation of the integrated services including project plans, test plans, timelines and budget management.
  • Provides detail status reporting for each project as needed.
  • Works directly with the partner to create implementation and support plans.
  • Ensures the partner set-up in the production and test environments for AgentConnect partners, and as required, for other integration partners is accurate.
  • Prepares and executes final user testing for the AgentConnect releases.
  • Helps review and has input into the technical documentation/specifications for AgentConnect, Biller and Direct Send to ensure accuracy.
  • Partners with Application Support, Account Relations Manager, and Management as required to provide escalation support for any issues that result from inaccurate, missing or delayed MoneyTransfer or Direct Sends files.
  • Prepares and maintains accurate records of all current and future MoneyTransfer Data files and Direct Sends files and Biller setups including all partner requirements.
  • Works with Product Development and Product Management to introduce, demonstrate, and promote technical enhancements to current and prospective partners.
  • Technical liaison to all internal MoneyGram departments to provide consultation support and expertise on what's possible.
  • Champions technical needs to internal stakeholders.
  • Technical SME for internal departments and regional teams.
  • Partners with product development teams to provide the partner view for integration enhancements and articulate business benefit or justification.
  • Adheres to PMO and audit policy and recommends changes as required to best support integration project tracking.
  • Performs other duties as assigned.


Education

  • 5 - 7 years of experience in technical and business product management or similar related field with specific knowledge of Java, .NET and XML technologies and web technologies.

Experience

  • 5 - 7 years of experience in technical and business product management or similar related field with specific knowledge of Java, .NET and XML technologies and web technologies.

Essential Skills

  • Strong working understanding of file layout structures (TXT, CVS, Flat), encryption and network communications protocol standards.
  • Strong knowledge of partner operations, systems, and financial transaction knowledge.
  • Strong understanding of MGI's business lines, specifically from a tactical (operational) perspective.
  • Ability to effectively communicate and document technical specifications and procedures for internal and external technical staff, vendor and partners.
  • Understanding of data communications, various operating systems, proxy servers, firewalls, security layers, dial-up and IP technology, network technology.
  • Strong organizational and analytical skills.
  • Past project management expertise, with ability to work with cross-functional teams and lead when necessary.
  • Ability to work well independently and in a team environment.
  • Demonstrated organizational and analytical skills.
  • Experience in operational and process development(preferred).
  • Ability to work in a culturally diverse and changing environment.
  • Excellent verbal and written communication skills.
  • Bilingual skills, may be required depending on the area of focus.
  • Ability to present to groups including sales and project teams.
  • Experience with managing and interacting with all levels within the organization.
  • Experience managing or working on technology projects or working with systems.

e-Marketing Manager- 24010148

Location: Dubai, AE-Dubai | United Arab Emirates |

Job Schedule: Full-time

Department: Marketing

e-Marketing Manager - 24010148

Location: Dubai, AE-Dubai | United Arab Emirates |

Job Schedule: Full-time

Department: Marketing

Job Summary

The e-Marketing Manager is responsible for managing all eCommerce marketing initiatives for MoneyGram online properties. The incumbent will be accountable for developing and implementing comprehensive eCommerce marketing plans that are aligned with partners and MoneyGram business objectives. The incumbent will also be responsible for crafting the eCommerce strategy and manages the execution of the marketing channel used in marketing campaigns.

Primary Responsibilities

  • Develops and implements marketing strategies to optimize the online user experience, increase marketing effectiveness and improve customer satisfaction.
  • Manages the implementation and improvement of E-commerce programs.
  • Develops, implements, tracks and reports direct revenue driving digital campaigns to meet eCommerce revenue objectives.
  • Conducts analysis for program effectiveness and uses the findings for market site enhancements and to leverage optimization of all programs.
  • Works with regional marketing peers to integrate eCommerce channels into overall regional marketing strategies.
  • Partners with global peers to present consistent eCommerce strategies worldwide.
  • Manages agent eCommerce channel relationships.
  • Partners closely with broader eCommerce internal teams: Compliance, Finance, Sales, Legal, Risk.
  • Manages eMarketing & eCommerce reporting.
  • Performs other duties as assigned.

Education

  • Minimum required: Bachelor’s degree
  • MBA preferred

Experience

  • 7+ years eCommerce and/or digital marketing experience.
  • 5+ years management experience.

Essential Skills

  • Solid understanding of MGI’s business lines.
  • Experience in organizational change management practices.
  • Experience generating new ideas from conception to market launch and acceptance.
  • Excellent organizational and analytical skills.
  • Experience managing and interacting with all levels within the organization.
  • Strong understanding, analysis and management of paid search, display, retargeting, affiliate, SEO and google analytics.
  • Drive vendor/agency partner activities and results.
  • Language skills - fluent English and Arabic.

#LI-AZ1

Al/ML Model Performance Mgr- 24010141

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Al/ML Model Performance Mgr - 24010141

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Job Summary

An AI Performance Manager for Google Cloud Platform (GCP) oversees and enhances the performance of AI systems and applications deployed on the GCP infrastructure. This role involves continuously monitoring, analyzing, and optimizing AI models and algorithms to ensure they are highly efficient and accurate while meeting business objectives. The AI Performance Manager works closely with cross-functional teams, offering insights and guidance on the best practices for AI implementation and scalability within the GCP ecosystem. In addition, this position requires keeping up to date with the latest AI trends and GCP advancements to implement innovative solutions and maintain a competitive edge in AI performance management.

Primary Responsibilities

  • Spearhead the tuning and optimization of deep learning models, including large language models, ensuring high accuracy and efficiency. Continuously monitor and enhance the performance of machine learning models. Implement strategies for optimizing computational resources, reducing latency, and increasing overall model effectiveness.
  • Must have the right Solution and architecture experience working with Google AI and Data Products BigQuery, Document AI, CCAI, Dialogflow, Vertex AI, Data-prep, etc. or similar products on any other public cloud platforms.
  • Design AI architectures and solutions leveraging GCP’s AI/ML capabilities. Lead the development and iterative improvement of machine learning models. Employ robust evaluation metrics to assess model performance and identify areas for refinement.
  • Develop and deploy scalable, high-performance AI models and applications. Showcase your Cloud and AI/ML architecture experience when communicating with IT, Product and Data teams.
  • Ensure best practices in AI ethics, data security, and compliance. Conduct code reviews, and performance tuning of AI systems. Participate in continuous learning to improve technical skills. Stay abreast of the latest AI trends and advancements, especially within the GCP ecosystem. Provide technical guidance and mentorship to team members.
  • Performs other duties as assigned.

Education

Minimum Required: 

  • Bachelor's Degree in Computer Science, Data Science, AI, Statistics, Information Technology, Engineering, Business, or related field 

Experience

Minimum Required: 

  • 7+ years of experience in delivering complex AI or Data Analytics projects on Cloud Platforms (Google and/or AWS). Hands-on experience in a statistical programming language (e.g. R or Python) and applied machine learning and AI techniques (i.e. computer vision, deep learning, conversational AI, and natural language processing frameworks).

Skills

Minimum Required: 

  • Experience in systems design with the ability to architect and explain Machine Learning Operations(MLOps) platforms. In-depth knowledge of MLOps principles, practices and methodologies. Proven experience in overseeing and optimizing MLOps platforms, including architecture design and infrastructure management.
  • Experience in AI/ML pipelines and CI/CD development is a must. Solid understanding of CI/CD and DevSecOps best practices.
  • Expert level experience with containers (Docker) and container orchestration (Kubernetes)

Anticipated Base Pay:  $130,000-$150,920  (Performance Bonus Target available for this role)

 

Day 1 Benefits to include:

• Customizable health plan-PPO/High Deductible Plan with Employer HSA Contribution

• 20 Days of Accrued PTO

• 13 Paid Holidays

• 2 Community Service Days

• 401k with Employer Match

• Parental Leave

• Employee Assistance Program

• Tuition Reimbursement

• Money Transfer Reimbursement

• Pet Insurance options

 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future.   Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

#REMOTE

#LI-ME1

#HTFUS

Security Architect- 23010697

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Legal

Security Architect - 23010697

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Legal

Job Summary

The Security Architect is a senior individual contributor who will support the Chief Information Security Officer to ensure that business and technology projects align with information security standards.  The security architect is responsible for serving as the voice of information security while working closely with other members of technology and the business.

Primary Responsibilities

  • Define and develop security requirements based on business strategies, risk assessments, threat modeling, testing and existing system analysis.
  • Collaborate with enterprise architecture, application development, and IT to review existing and proposed systems, identify security design gaps, and recommend changes or enhancements.
  • Enhances efficiency via automation when and wherever possible. Cross train other team members on projects, and network technologies.
  • Review business processes from a security perspective to identify risks and propose mitigations and/or compensating controls.
  • Ensure systems and applications are implemented to meet security and compliance requirements such as PCI, SOC, GDPR, and other cybersecurity laws.  Assist security leadership with overall security strategy, policies, and standards to continuously improve our security posture.
  • Performs other duties as assigned.

Education

  • Bachelor’s Degree in Computer Science or related field; or equivalent post high school education and/or work related experience.
  • CISSP, CCSP, CISA, or CISM certifications preferred.

Experience

  • At least 7 years of experience in an information security role. 
  • At least 1 year of experience with cloud computing and security considerations. 

Skills

  • Experience designing and implementing security controls to improve security.
  • Solid knowledge of security risks/threats to large organization systems and networks, and ability to address those threats.
  • Experience with designing systems to meet regulatory compliance such as PCI, SOC, SOX.
  • Experience in multiple areas of information security, such as:
    • Identity and Access Management
    • Application Security, cryptography and protocols
    • Secure System Development Live Cycle
    • Vulnerability management and penetration testing
    • IT and computer security
    • Network Security
    • Cloud Security
    • Security standards, laws, and compliance
  • Strong problem-solving skills and ability to analyze and resolve problems.
  • Ability to translate complex technical information across all levels of the organization.
  • Strong relationship-building skills with business stakeholders.
  • Excellent interpersonal, communication and presentation skills.

Anticipated Base Pay:  $113K-150K (Performance Bonus Target available for this role)

Day 1 Benefits to include:

• Customizable health plan-PPO/High Deductible Plan with Employer HSA Contribution

• 20 Days of Accrued PTO

• 13 Paid Holidays

• 2 Community Service Days

• 401k with Employer Match

• Parental Leave

• Employee Assistance Program

• Tuition Reimbursement

• Money Transfer Reimbursement

• Pet Insurance options

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

              #LI-REMOTE

              #LI-KK1

International Regulatory Operations Analyst - 24010146

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Legal

International Regulatory Operations Analyst - 24010146

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Legal

Job Summary

The Regulatory Operations International Analyst III is responsible for managing our Global Regulatory Reporting Program. This position is responsible for examining, evaluating, preparing, and tracking the submissions of statutorily required reports to ensure conformity with laws and regulations governing contract compliance of licenses. The Regulatory Operations International Analyst III will manage the day-to-day inbox of all information requests from internal/external stakeholders and ensure timely submissions for all requests and assist the Global Exam Manager as needed.

Primary Responsibilities

  • Ensure that Global Regulatory Reporting Monthly Metrics are completed and accurate. Ensure that the SharePoint Site is maintained and updated monthly with regulatory submissions. Conduct Bi-Annual Reviews of the Portal Work Instructions and Upload Portals
  • Review and validate incoming emails based on their priority and subject matter. Identify and verify the requestor’s relationship, such as billers, money transfer agents, financial institutions, third-party vendors, regulators, etc. Flag urgent emails that require immediate attention and review the request with the Regulatory/Exam Governance team in case of a regulator request.  Determine the subject matter expert (SME) and offer support when needed. Write clear, concise, and professional responses to emails on behalf of the organization. Ensure accuracy and attention to detail in all email communication.  Collaborate closely with different departments and team members to gather information and work on email responses. Ensure clear and effective communication channels are established between teams. Review all responses/supporting documentation and seek approval from the supervisor, if necessary, before sending responses to requestors. Maintain a comprehensive log of all incoming and outgoing emails. Track response times and ensure all emails are addressed within the specified timeframe. Create and maintain folders for all requests and ensure all requests are recorded in our internal tracking software/repository.  Demonstrate a strong understanding of email etiquette and maintain a professional tone in all written communication. Continuously explore opportunities to streamline and improve processes.
  • Maintain a comprehensive log of all incoming and outgoing emails. Track response times and ensure all emails are addressed within the specified timeframe. Create and maintain folders for all requests and ensure all requests are recorded in our internal tracking software/repository. Demonstrate a strong understanding of email etiquette and maintain a professional tone in all written communication. Continuously explore opportunities to streamline and improve processes.
  • Assist the Global Exam Manager with exam management (i.e., coordinate exam responses, assist with drafting responses, and other duties as necessary). Other job duties as Assigned.
  • Performs other duties as assigned

Education

Minimum Required: 

  • High School Diploma or equivalent
  • Bachelor’s Degree or equivalent experience preferred.

Experience

Minimum Required: 

  • 7+ years’ experience working in the financial industry.
  • 5+ years’ experience filing or preparing required reports for non-depository financial institutions preferred.
  • 3+ years’ experience in examination or project management preferred.
  • CAMS certification a plus.

Minimum Required: 

·       Excellent organization and strong time management skills, including the ability to effectively prioritize work assignments to meet all statutory deadlines.

·       Experience with working with government agencies.

·       Exercise sound professional judgment and attention to detail and observe the highest degree of confidentiality and accuracy in the handling of information received.

·       Strong interpersonal and relationship skills.

·       Proficiency in learning new computer systems.

·       Strong writing, analytical, and communication skills.

Should be a self-starter, capable of working under minimum supervision.

Anticipated Base Pay:  $76K-85K (Performance Bonus Target available for this role)

Day 1 Benefits to include:

• Customizable health plan-PPO/High Deductible Plan with Employer HSA Contribution

• 20 Days of Accrued PTO

• 13 Paid Holidays

• 2 Community Service Days

• 401k with Employer Match

• Parental Leave

• Employee Assistance Program

• Tuition Reimbursement

• Money Transfer Reimbursement

• Pet Insurance options

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

              #LI-REMOTE

              #LI-KK1

Inside Sales Representative- 24010161

Location: Monterrey, Nuevo Leon | Mexico | Remote

Job Schedule: Full-time

Department: Sales

Inside Sales Representative - 24010161

Location: Monterrey, Nuevo Leon | Mexico | Remote

Job Schedule: Full-time

Department: Sales

Job Summary

We are looking for an enthusiastic and results driven Inside Sales Representative/Portfolio Manager to join our sales team. You will play a fundamental role in the success of our company’s customer-oriented goals.

Basic Skills 

Proactive attitude: We are looking for individuals who take the initiative, are self-motivated and have an unwavering commitment to success. Your drive and determination are your biggest assets.

Teamwork: In our sales environment, teamwork is at the heart of our success. You must excel at collaborating with colleagues, sharing ideas, and actively striving for the best results as a team.

Clear understanding of Outbound Calling: As an Inside Sales Representative, you will be responsible for initiating and managing outbound calls to our existing agent network and new leads. You should have a solid grasp of effective outbound calling strategies and techniques.

Meeting sales goals and targets: Achieving and exceeding sales goals is a fundamental part of this role. You should have a track record of consistently meeting or surpassing your sales targets.

Primary Responsibilities

·         Promote continuous growth of existing network.

·         Promote products and services.

·         Facilitating Sales Process

·         Outbound Calling

·         Document Management

·         Customer Support

·         Issue Resolution

·         Building/Maintaining Client Relationships

·         Performance Analysis

·         Developing Tailored Strategies

·         Continuous Follow-Up and Support


Education

BA/BS degree in related field preferred or equivalent work experience

Experience

2+ years’ experience in a sales role, customer service, selling, managing client portfolio

Essential Skills

·         An engaging, outgoing personality and passion for sales and customer service

·         Ability to communicate to both prospects and agent portfolio

·         Ability to meet sales goals

·         Ability to maintain and build great relationships with our existing network

·         Team player

·         Data driven skills / Excel reporting / CRM SF knowledge preferred

#LI-ME1

#LI-Remote

Financial Analyst - Warsaw- 24010149

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Finance

Financial Analyst - Warsaw - 24010149

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Finance

The Financial Analyst participates in long-term and short-term financial planning, forecasting, management reporting and analysis and the creation of tools to help drive decision making. This position plays a key role in providing analytical and business decision support to drive financial forecasts, operating budgets and strategic goals. This role will work with other finance, business unit and functional leaders to compile and review annual budgets, generate forecasts, analyze trends in business performance, capital activity, and operating expenses and provide internal management reporting.

Primary Responsibilities

  • Builds and manages a database.
  • Develops reporting and analytical tools to support sales, marketing and operations teams.
  • Works with the regional Financial Planning & Analysis team to coordinate the collection of information required to develop, analyze, and/or modify consolidated financial plans, including quarterly rolling forecasts and annual operating plan.
  • Develops tools for early identification of financial problems and makes recommendations for resolution of problems.
  • Designs, improves and maintains financial systems and models.
  • Prepares analysis and provides support for the quarterly earnings releases and calls.
  • Prepares insightful presentations to inform management and steer the debate at monthly reviews.
  • Performs other duties as assigned. 

Education

Minimum Required: 

  • Minimum Bachelor’s degree in business, economics, mathematics or related major

Experience

Minimum Required: 

  • 5-7 years of relevant experience.
  • Professional level proficiency in Microsoft Access, Excel and SQL.
  • Experience in a global organization and/or the financial services industry preferred.
  • Demonstrated experience in the application of analytical methods of addressing business issues, with an emphasis on overall corporate decision analysis.

Skills

Minimum Required: 

  • Comfortable working with and analyzing financial information and relevant financial metrics.
  • Exceptional standards and an ongoing desire to drive improvements in processes, systems, outputs, and quality.
  • Flexibility, independence, and initiative to perform successfully in a growing and constantly changing environment.
  • Solid communication skills to deal effectively with various levels of management, staff, and/or outside contacts.
  • Presentation and writing skills and the ability to convey a message that is understandable and relevant, linking business issues, financial results and strategy.
  • Think strategically, identify critical success factors, and execute on performance improvement opportunities.
  • Demonstrated time-management and multi-tasking skills coupled with a keen ability to prioritize assignments.

Al Solution Specialist- 24010160

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Al Solution Specialist - 24010160

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Data Strategy & Analytics

Job Summary

The AI Solution Analyst is accountable for designing and implementing AI and machine learning solutions within the cloud environment. The incumbent will be expected to develop AI strategies aligned with business goals and develop solutions to enable the right solution and right architecture. The AI Solution Specialist must ensure the seamless integration of AI applications with existing infrastructure and leverage new technologies when needed to ensure scalability of the environments.

Primary Responsibilities

  • Collaborate with internal teams to design and implement modern, scalable AI solutions using a range of new and emerging technologies from the Google Cloud.  Analyze, document and optimize the overall proposed solution architecture.
  • Must have the right Solution and architecture experience working with Google AI and Data Products BigQuery, Document AI, CCAI, Dialogflow, Vertex AI, Data-prep, etc. or similar products on any other public cloud platforms.
  • Design AI architectures and solutions leveraging GCP’s AI/ML capabilities. Develop and deploy scalable, high-performance AI models and applications. Showcase Cloud and AI/ML architecture experience when communicating with IT, Product and Data teams.
  • Ensure best practices in AI ethics, data security, and compliance. Conduct code reviews, and performance tuning of AI systems. Participate in continuous learning to improve technical skills. Stay abreast of the latest AI trends and advancements, especially within the GCP ecosystem.
  • Provide technical guidance and mentorship to team members.  Stay abreast of the latest AI trends and advancements, especially within the GCP ecosystem.
  • Performs other duties as assigned. 

Education

Minimum Required: 

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field 

Experience

Minimum Required: 

  • 7+ years of experience in delivering complex AI or Data Analytics projects on Cloud Platforms (Google and/or AWS).
  • Hands-on experience in a statistical programming language (e.g. R or Python) and applied machine learning and AI techniques (i.e. computer vision, deep learning, conversational AI, and natural language processing frameworks).
  • Experience in systems design with the ability to architect and explain Machine Learning Operations platforms.
  • Experience in AI/ML pipelines and CI/CD development is a must.

Skills

Minimum Required: 

  • Ability to translate business problems into futuristic AI solutions.
  • Excellent collaboration skills, and experience working in client collaborative environments on Data-driven projects.
  • Proven success in contributing to a multi-geographical team Demonstrate excellent communication, written, presentation, and problem-solving skills
  • Ability to think creatively and collaborate about applying AI to solve business problems with multiple capabilities, including Experience Design, Change Management and Process Reengineering
  • Excellent communication and presentation abilities to explain AI solutions to stakeholders.

#LI-AZ1

Customer Service Excellence Analyst III with Spanish (Maternity Cover)- 24010155

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Global Operations

Customer Service Excellence Analyst III with Spanish (Maternity Cover) - 24010155

Location: Warsaw, PL-Warsaw | Poland |

Job Schedule: Full-time

Department: Global Operations

Job Summary

A Customer Service Excellence Analyst III will assist in the creation of reports, presentations, and will also assist in presenting Customer satisfaction related stats.  Collaborating with the outsourcers is an essential aspect of the job and building relationships with all levels of management is a must.

 

Primary Responsibilities

  • Prepares detailed reports from raw data to communicate outcomes of consumer satisfaction (CSAT)activities.
  • Creates presentations to present to any and all levels of management and outsourcers.
  • Identifies and documents trends on newly released products and operational changes for project owners and leadership.
  • Focuses on Customer Satisfactio ncontrol by monitoring customer satisfaction surveys.
  • Demonstrates ease of presenting and speaking on behalf of the Customer Service Excellence with an audience of upper-level management both internally and externally.
  • Attends and actively participates in calibration sessions facilitated by internal and external QA.
  • Contacts and collaborates with the outsourcers.
  • Makes business-minded decisions and influence at all levels of the organization.
  • Provides supervisors with the status of new hire and existing employee performance related to customer experience standards.
  • Stays informed of all organizational changes including but not limited to new products and changes in processes.
  • Liaison with quality development, project management, customer support, and our outsourcer partners.
  • Develops and maintains partnerships with all levels of hierarchy at our internal and outsourcer locations by conducting monitor sessions and calibration meetings with the purpose of identifying areas with potential to improve the quality of the customer’s experience.
  • Drafts and/or revises QA related documents including but not limited to the Customer Care Expectations (CCE’s) and Standard Operating Procedures (SOP) to comply with organizational changes.
  • Assists in the development of new team members as a result of organizational changes.
  • Assists in the development of internal and external training material as needed.
  • Performs other duties as assigned.

Education

  • Associate Degree or equivalent work experience.

Experience

  • 2+ years of experience in quality assurance, training, or customer experience
  • 1+ years of experience in call handling.

Essential Skills

  • Advance level of English language communication skills.
  • Advance level of Spanish language communication skills.
  • Clear communicator (written and verbal) – to ensure ability to properly document and communicate QA related items.
  • Have a positive teamwork/collaborative approach to all duties.
  • Ability to work effectively under tight deadlines and successfully handle multiple/detail-oriented tasks.
  • Demonstrate a high level of subject matter expertise in the QA area to support business requirements.
  • Practice knowledge transfer and foster change management to support organizational changes.
  • Continually focus on individual and team member development.
  • Strong attention to detail.
  • Excellent time management skills.
  • Skillful in handling difficult situations.
  • Intermediate to Advanced Microsoft Office skills.

Pricing Analyst II- 24010138

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Finance

Pricing Analyst II - 24010138

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Finance

Job Summary

The Pricing Analyst II reports into the finance organization and actively plays a key role in strategic and tactical pricing decisions for digital channels and/or for assigned regions/corridors.  Partners with sales, marketing, and data teams to 

help determine a course of action that will strengthen MoneyGram’s customer proposition in digital or assigned region/corridor channels. Works on automating pricing processes and reporting dashboards; provides reporting and analytical insight leading to business recommendations.

 

Primary Responsibilities

  • Works with Data, Sales, Marketing and/or Financial Planning & Analysis (FP&A) teams to produce financial business cases for pricing changes. 
  • Focuses on driving pricing-specific growth initiatives by utilizing techniques to measure customer price sensitivity, predict customer behavior & conversion and optimize prices to achieve business financial and customer relationship objectives.  
  • Analyzes & reports impact of strategic pricing initiatives (particularly channel and product investments) and works with the manager to ensure that results and lessons learned are systematically captured. 
  • Tracks and reports business case performance post-implementation of pricing changes.
  • Analyzes and reports on assigned region, country, corridor, and agent transaction data and look for pricing opportunities.
  • Develops and analyzes customer and competitor insights to propose new revenue opportunities.  
  • Provides financial planning, pricing, and revenue management modelling support as required in relation to new product and channel development initiatives. 
  • Delivers presentations that describe model results and recommendations to senior executives and other key stakeholders.
  • Works on automating processes and reporting dashboards. 
  • Develops pricing and financial content for executive level presentations and assists the manager in communicating and discussing information as needed.  
  • Monitors and tracks foreign currencies and foreign exchange margin positions for key corridors while highlighting changes required to the pricing manager. 
  • Participates in quarterly forecasting, annual planning and long-term strategic planning that is part of the FP&A process.
  • Conducts ad-hoc reporting and other miscellaneous projects as assigned. 
  • Performs other duties as needed.

Education

  • BA/BS degree (concentration in Finance preferred).

 

Experience

  • 2 years of relevant work experience in finance and analysis or pricing.
  • Strong understanding of Pricing Strategy to include Price Elasticity, Value-based, and Penetration strategies.

 

Essential Skills

  • Excellent analytical and organizational skills, project management skills desirable, with attention to detail and an enquiring disposition towards taking ownership of projects where required.
  • Technical Experience/Aptitude with any of the following: SQL, Python, SAS, Tableau etc.
  • Advanced knowledge of Excel and PowerPoint.
  • Experience analyzing data from databases and applying statistical and analytical techniques.
  • Good communication and presentations skills, being able to share and clearly explain business insight, findings, and judgement.
  • Ability to recommend/implement operational processes to optimize performance.
  • Ability to commit to and demonstrate the Corporate Values: Integrity, Respect, Commitment.
  • Fluency in English (speak, write, and read).
  • Preferred Skills:
  • Experience with Essbase and Cognos
  • Experience working in an International company and exposure to operating in a fast paced/high growth environment.
  • Pending position location, fluency in other languages may be preferred.

Anticipated Base Pay:  $58,800 - $85,690  (Performance Bonus Target available for this role)

 

Day 1 Benefits to include:

• Customizable health plan-PPO/High Deductible Plan with Employer HSA Contribution

• 20 Days of Accrued PTO

• 13 Paid Holidays

• 2 Community Service Days

• 401k with Employer Match

• Parental Leave

• Employee Assistance Program

• Tuition Reimbursement

• Money Transfer Reimbursement

• Pet Insurance options

 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future.   Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

#HTFUS

#REMOTE

#LI-ME1

ORMB Senior developer- 23010699

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Information Technology

ORMB Senior developer - 23010699

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Information Technology


Job Summary

 

The Software Engineer IV serves as a technical consultant and lead to provide and support software applications that meet or exceed business needs. The Software Engineer IV is expected to possess strong technical expertise as well as strong leadership and mentoring skills. The incumbent typically works on complex computer programs and defined segments of highly complex programs. The Software Engineer IV is familiar with a variety of the field's concepts, practices and procedures; and performs most complex applications development related tasks without guidance. The incumbent is a key contact for Project Managers, advising on project sizing and estimation. The incumbent will also direct the work of others and is expected to proactively contribute and offer recommendations. May play the role of Subject Matter Expert in relation to one or several applications.

 


Primary Responsibilities 

  • Engages with system users and business analysts to identify system enhancements and/or new applications to meet business needs.
  • Actively contributes to the development of solutions and ideas that add value.
  • Develops elegant and simple solutions.
  • Creates quality design documents to illustrate how the system works.
  • Writes clear and detailed technical specifications for development of the application.
  • Adheres to big picture view of how various connected system designs should be consolidated or affected.
  • Produces products on schedule and elegant and efficient designs, high performance, and scalable code that will allow for easy extension to future needs.
  • Produces code of high quality and reliability - strong quality code metrics.
  • Effectively performs code walk-throughs.
  • In conjunction with Quality Services. Proactively performs extensive system testing to ensure that the systems work efficiently and are developed following the applicable development methodology.
  • Unit tests to ensure accuracy.
  • Tracks record of identifying largest risk areas and driving resolution of these issues.
  • Leads the design, development and implementation of complex systems.
  • Provides accurate and timely input to Project Manager regarding status of technical tasks for self and team.
  • Effectively and actively plays the role of technical advisor for projects, providing advice on tools, process and design to others.
  • Shows initiative to initiate and actively facilitate meetings and issue resolution, involving the right individuals.
  • Ensures project goals make sense and overall development objectives are being met.
  • Serves as a contact person in support of more serious production problems/issues.
  • Designs and develops high quality, scalable and efficient solutions and products on schedule.
  • Performs other duties as assigned.

 



Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

 


Education 

  • Minimum Required: Bachelor of Science in computer science or a related technical field or equivalent combination of post-secondary education and work experience

 

Experience 

  • 7-10 years of increasingly responsible systems development experience on multiple platforms.
  • 5-7 years' experience in the development environment commensurate with the assigned area of responsibility.

 

Essential Skills 

  • Demonstrated ability to gather requirements, design and develop systems.
  • Demonstrated ability to effectively lead requirements gathering, design and development of complex systems.
  • Ability to track record of designing and developing high quality, scalable and efficient solutions and products on schedule.
  • Effective team leader on diverse and different teams.
  • Strong leadership and mentoring skills.
  • Knowledge of proper architectural disciplines.
  • Ability to accurately identify root cause of technical problems.
  • Strong project management skills.
  • Excellent communication skills; verbal and written.
  • Ability to adapt to change.
  • Strong negotiation and/or influential skills.

Head of Risk & Fraud Management- 24010164

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Global Operations

Head of Risk & Fraud Management - 24010164

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Global Operations

Purpose of the Position  

 

The Head of Fraud & Risk Management is a critical member of the extended leadership team at MoneyGram, reporting to the Chief Operating Officer. The successful candidate will be at the center of MoneyGram’s transformation into a world-leading digital fintech. This leader will help chart the vision for how MoneyGram will leverage data, machine learning, and advanced modeling to not merely prevent losses, but to unlock a step change in growth by better identifying good customers throughout their journey. The successful candidate will be a seasoned risk practitioner who believes that their role is to drive innovation and profitable growth. 

 

 The Head of Fraud Management will lead the team that tracks and manages fraud losses and credit risk. The candidate will also provide deep functional leadership in risk modeling and consumer fraud prevention. This individual will build data and analytics-driven decision frameworks and advanced analytics solutions across risk portfolios based on predicted risk profiles, customer profitability and the constant optimization of decisioning based on new and existing data sources. By partnering with product, marketing, technology, operations, compliance & governance teams, this individual will guide the design and development of next generation modeling, analytics, and reporting capabilities to support MoneyGram’s long-term strategic goals and meet the ongoing needs of MoneyGram’s lines of business and key business partners.  

 

·         The Head of Fraud Management will also oversee the selection, onboarding and monitoring of vendor relationships to deliver risk capabilities that ensure optimal and scalable solutions.  

·         The Head of Fraud Management is responsible for developing, testing and optimizing credit underwriting policies regarding the acceptance of ACH direct debits, debit cards, and credit cards as settlement for online money transfer sends on a global basis.  

·         This position is also responsible for the management of risk levels, tracking, Position Head of Fraud Management  

·         This role will initially encompass online payment fraud risk with the potential to expand to oversee additional areas that may benefit from risk modeling. Key Responsibilities  

 

Location: Open with willingness to travel  

 

 

Responsibilities of the role.  

·         Design, build, manage, and maintain risk modeling and analytics team; ensure capabilities and capacity are right sized to support both day-today activities as well as continuous iteration of modeling analytics and reporting capabilities.  

·         Develop and continually adapt the underwriting methodology for the approval of non-cash payment methods for individual customers supporting online transfers.  

·         Manage Risk processes and strategy for MoneyGram branded deposit account products, including KYC, onboarding, and transaction risks.

·         Develop, communicate, execute, and update the international risk strategy for MoneyGram Online (MGO).

·         Manage risk levels across products and geographies for online send activity, including NSF and chargeback experience.  

·         Track and report portfolio performance results, emerging trends, and loss analytics.  

·         Support the business strategy to optimize approval rates within strategic tolerances.  

·         Support Compliance and AML programs to help ensure consumer-to-consumer products are compliant with applicable regulations.  

·         Develop and implement all systems and procedures required to minimize risk losses from MoneyGram Online.  

·         Lead end-to-end global risk vendor strategy (as needed), diligence vendors and products, conduct cost benefit analyses to include any trade-offs compared to internal development reviewing risk requirements of stakeholders and forecasting return on investment, measuring, and monitoring the effectiveness of vendors who support MoneyGram’s global risk operations, and running data validation tests for new data sources.

·         Work closely with the digital product team to help prioritize the development roadmap as it pertains to the tools and capabilities needed to support the risk vision going forward. 

·         Collaborate closely with key stakeholders and cross-functional partners across MoneyGram, including the Digital, Technology, Product, Marketing, Operations, Finance, Legal and Compliance teams to deliver risk capabilities that are compliant and support global growth.  

·         Key metrics of success are: Increasing new customer approval rates, increasing average size of transactions approved, profit growth and reducing loss rates.  


Requirements:

·         BA/BS and equivalent experience in financial and/or fraud environment  

·         Graduate Degree preferred.  

·         15+ years risk modeling (fraud and/or financial crimes) and product management experience in the financial services industry, ideally from a Fintech company; payments industry experience is required, ideally with debit card products.  

·         10 years of experience and solid understanding of the payment industry and its current evolution both domestically and abroad. Prior experience at a financial institution, fintech, or payments network strongly preferred.

·         Extensive experience in and leading teams in leveraging statistics and machine learning approaches to solve complex business problems in risk and compliance.  

·         Deep knowledge of the financial services industry, information security and fraud prevention required. Skills and Competencies 

·         Experience and familiarity with managing a broad cross section of risk types, including fraud, credit risk, enterprise risk and operational risk.  

·         Deep knowledge and experience of managing risk in the online payments industry.  

·         Proven track record of building world-class risk teams, and ability to attract, develop and retain talent.

·         Strong communication and presentation skills. 

·         Strong analytical skills including the ability to analyze data and identify fraud trends.  

·         Strong understanding of risk balance, with a grasp of both the security implications and the risks to business of fraud mitigation efforts.  

·         Strong understanding of and experience with risk model rules/scoring engine and current fraud technologies,  

·         Exceptional organizational skills with attention to detail  

·         Ability to handle multiple tasks efficiently. 

·         Demonstrated analytical and problem-solving skills.  

·         Strong team-orientation, able to operate in a global, matrixed environment.  

·         International experience a plus (preferably in the European markets)  

·         Demonstrated ability to think strategically and turn data into meaningful business conclusions.  

·         Effective interpersonal skills; ability to be effective and successful working with others or independently.  

·         Demonstrated skill in process improvement. 

IT Operations Analyst II- 24010152

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Information Technology

IT Operations Analyst II - 24010152

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Information Technology

IT Operations Analyst II- Remote, USA

 

MoneyGram International, Inc. is revolutionizing the world of digital peer-to-peer payments! With a purpose-driven strategy and a strong culture of fintech innovation, MoneyGram has connected over 150 million people in the last five years. The Company's modern, mobile, and API-driven platform and collaborations with top brands make it easy for consumers to access its direct-to-consumer digital channel, global retail network, and embedded finance business for enterprise customers. MoneyGram is also a leader in pioneering cross-border payment innovation and blockchain-enabled settlement.

 

Join the movement of money with MoneyGram!

The IT Operations Analyst II is responsible for leading analysis, communications, and operations of the Chief Technology Officer (CTO) organization.  This analyst serves as a liaison between the CTO team and other departments, facilitating initiatives, performing financial analysis, maintaining metrics, and supporting communications for IT team leadership.  The individual will work with the CTO, CPO, CIO, CDO and CFO organizations to clarify strategy and plans while monitoring and reporting progress.

  

Role Responsibilities

  • Independently lead and manage strategic projects from inception to project closure.
  • Support the IT department on all initiatives working across the enterprise to successfully execute the company’s strategic plans. 
  • Accountable for managing and delivering on multiple initiatives in a highly dynamic environment.
  • Work with senior leaders to support executive communications, Board of Directors meetings, and Investor Relations initiatives. 
  • Serve as liaison for key organizational initiatives between divisions.
  • Develop and maintain presentations appropriate for a variety of purposes that provides key information to include, initiative status and progress, business case, operational results, and budget financial analysis.
  • Works closely with users to understand department needs and expectations.
  • Gathers, consolidates, and refines data to publish executive, operational, and management level reporting and analysis.
  • Uses data mining and analysis techniques to develop conclusions about budget, systems, and initiative performance.
  • Maintain confidentiality of company sensitive information through good judgement and mature behaviors
  • Performs other duties as assigned.

Role Requirements

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable. 

Education

  • Bachelor’s degree or equivalent work experience.

Experience

  • 3+ years’ experience in professional roles using analytical skills, written communication.
  • Demonstrated experience as a financial and/or data analyst.
  • Demonstrated experience creating and maintain presentations that communicate with clarity progress and outcomes.

Essential Skills

  • Demonstrated intellectual curiosity and forward-looking, creative thinker.
  • Experience taking initiative to own projects from start to finish.
  • Excellent communication, collaboration, and presentation skills (advanced PowerPoint user).
  • Research, problem-solving and data-driven analytical skills.
  • Advanced experience using MS Office tools, including Excel, PowerPoint, and MS Word.
  • Role specific experience in an IT or data analytics department preferred.

A global fintech enabling consumers and businesses to move and manage money in nearly every country around the world. Join the movement!

 

Through its expansive set of fintech offerings, MoneyGram provides millions of consumers annually the ability to seamlessly send money home to family and friends and buy, sell, and hold cryptocurrencies on its industry-leading app.

The Company's innovative cross-border platform enables its customers to send funds directly into bank accounts and mobile wallets or cash-in and cash-out more than 135 currencies and numerous cryptocurrencies through one of the largest cash distribution networks in the world.

Modern, mobile, and API-driven, MoneyGram's white-labeled remittance service also provides some of the world's top brands and organizations the ability to disburse funds directly to their consumer clients.

 

Salary

 Anticipated Base Performance Pay:$65,700-$95,810 (Bonus Target available for this role)

 

Benefits


You will receive benefits beginning day one of employment, benefits may vary per location-region.

·         Customizable health plan-PPO/High Deductible Plan with Employer HSA Contribution

·         20 Days of Accrued PTO

·         13 Paid Holidays

·         2 Community Service Days

·         401k with Employer Match

·         Parental Leave

·         Employee Assistance Program

·         Tuition Reimbursement

·         Money Transfer Reimbursement

·         Pet Insurance options

For a full list of benefits visit: careers.moneygram.com/our-culture

 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

 

Conseiller Clientèle (F/H) en agence Argenteuil, CDD- 24010158

Location: Argenteuil, FR-Argenteuil | France |

Job Schedule: Full-time

Department: Sales

Conseiller Clientèle (F/H) en agence Argenteuil, CDD - 24010158

Location: Argenteuil, FR-Argenteuil | France |

Job Schedule: Full-time

Department: Sales

MoneyGram International offre, aux personnes séparées de leurs amis et de leur famille, ou disposant de relations bancaires limitées, une autre possibilité de répondre à leurs besoins financiers.  En tant que premier fournisseur mondial de services de transfert d'argent, MoneyGram International permet, à ses clients, de transférer de l'argent rapidement et en toute sécurité, dans le monde entier. 

Le réseau mondial de l'entreprise comprend plus de 350.000 sites dans plus de 200 pays.  Le réseau fiable et facile d'accès, de MoneyGram, comprend des détaillants, des bureaux de poste internationaux et des institutions financières. 

Pour soutenir nos activités, au sein de notre agence, située à Argenteuil, nous recherchons un Conseiller Clientèle (F/H).  Dans ce rôle, sous la responsabilité d’un Manager, Responsable d’Agence, vous assurerez l’acquisition, la fidélisation et le suivi des clients MoneyGram, ainsi que le développement des activités sur place.

 

Vos tâches :

  • Vous assurez un service clientèle compétent et attrayant en identifiant les besoins de nos clients et en proposant les solutions adaptées à chaque situation.
  • Vous êtes responsable du bon déroulement du transfert d'argent et de la vente des produits MoneyGram, en vous appuyant sur un discours commercial, établi en interne.
  • Vous respectez les règles et les procédures de MoneyGram en matière de sécurité et de lutte contre le blanchiment d'argent.
  • Vous êtes responsable du bon état de fonctionnement du bureau.
  • Vous mettez en œuvre les campagnes de marketing sur le terrain pour soutenir les activités commerciales
  • Vous travaillez selon un système d'alternance des équipes, 4 jours par semaine, entre le lundi et le samedi.  Le temps de travail hebdomadaire moyen est de 35 heures.

Votre profil :

  • Idéalement, expérience pertinente dans un environnement professionnel similaire.
  • Très bonne connaissance du français, à l'oral et à l'écrit.  La connaissance d’une langue étrangère est un atout.
  • Bonne expérience dans le maniement des espèces, des cartes bancaires et des systèmes informatiques.
  • Disponibilité et flexibilité, y compris en ce qui concerne les horaires de travail (travail en équipe avec une amplitude allant du lundi au samedi, de 08h55 à 19h10).
  • Très forte orientation « relation client » et passion pour la vente et le contact avec la clientèle.
  • Sens de la communication, courtoisie et amabilité.
  • Honnêteté, transparence, rigueur, organisation, précision, motivation.
  • Respect des personnes, des règles et des institutions.

 

Nous vous offrons :

L'expérience de l'un des leaders mondiaux, dans le domaine du transfert d'espèces.

Un travail varié et à responsabilités, dans une entreprise mondiale et un marché en pleine croissance.

Une ambiance de travail agréable, au sein d'une équipe engagée et motivée.

Un package de rémunération attractif et orienté vers le succès : rémunération fixe + Prime Trimestrielle + Carte Tickets Restaurant

Une formation structurée et complète (3 jours théoriques) et un accompagnement du Responsable d’Agence, durant la période d’intégration. 

Poste à pourvoir immédiatement.

Conseiller Clientèle (F/H) en agence Louis Bonnet, CDD- 24010159

Location: Paris, Paris-France | France |

Job Schedule: Full-time

Department: Sales

Conseiller Clientèle (F/H) en agence Louis Bonnet, CDD - 24010159

Location: Paris, Paris-France | France |

Job Schedule: Full-time

Department: Sales

MoneyGram International offre, aux personnes séparées de leurs amis et de leur famille, ou disposant de relations bancaires limitées, une autre possibilité de répondre à leurs besoins financiers.  En tant que premier fournisseur mondial de services de transfert d'argent, MoneyGram International permet, à ses clients, de transférer de l'argent rapidement et en toute sécurité, dans le monde entier. 

Le réseau mondial de l'entreprise comprend plus de 350.000 sites dans plus de 200 pays.  Le réseau fiable et facile d'accès, de MoneyGram, comprend des détaillants, des bureaux de poste internationaux et des institutions financières. 

Pour soutenir nos activités, au sein de notre agence, située à Louis Bonnet, nous recherchons un Conseiller Clientèle (F/H).  Dans ce rôle, sous la responsabilité d’un Manager, Responsable d’Agence, vous assurerez l’acquisition, la fidélisation et le suivi des clients MoneyGram, ainsi que le développement des activités sur place.

 

Vos tâches :

  • Vous assurez un service clientèle compétent et attrayant en identifiant les besoins de nos clients et en proposant les solutions adaptées à chaque situation.
  • Vous êtes responsable du bon déroulement du transfert d'argent et de la vente des produits MoneyGram, en vous appuyant sur un discours commercial, établi en interne.
  • Vous respectez les règles et les procédures de MoneyGram en matière de sécurité et de lutte contre le blanchiment d'argent.
  • Vous êtes responsable du bon état de fonctionnement du bureau.
  • Vous mettez en œuvre les campagnes de marketing sur le terrain pour soutenir les activités commerciales
  • Vous travaillez selon un système d'alternance des équipes, 4 jours par semaine, entre le lundi et le samedi.  Le temps de travail hebdomadaire moyen est de 35 heures.

Votre profil :

  • Idéalement, expérience pertinente dans un environnement professionnel similaire.
  • Très bonne connaissance du français, à l'oral et à l'écrit.  La connaissance d’une langue étrangère est un atout.
  • Bonne expérience dans le maniement des espèces, des cartes bancaires et des systèmes informatiques.
  • Disponibilité et flexibilité, y compris en ce qui concerne les horaires de travail (travail en équipe avec une amplitude allant du lundi au samedi, de 08h55 à 19h10).
  • Très forte orientation « relation client » et passion pour la vente et le contact avec la clientèle.
  • Sens de la communication, courtoisie et amabilité.
  • Honnêteté, transparence, rigueur, organisation, précision, motivation.
  • Respect des personnes, des règles et des institutions.

 

Nous vous offrons :

L'expérience de l'un des leaders mondiaux, dans le domaine du transfert d'espèces.

Un travail varié et à responsabilités, dans une entreprise mondiale et un marché en pleine croissance.

Une ambiance de travail agréable, au sein d'une équipe engagée et motivée.

Un package de rémunération attractif et orienté vers le succès : rémunération fixe + Prime Trimestrielle + Carte Tickets Restaurant

Une formation structurée et complète (3 jours théoriques) et un accompagnement du Responsable d’Agence, durant la période d’intégration. 

Poste à pourvoir immédiatement.

Compensation Manager- 24010184

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Human Resources

Compensation Manager - 24010184

Location: Dallas, Texas | United States of America | Remote

Job Schedule: Full-time

Department: Human Resources

Compensation Manager – Remote – US Based

Who we are:

MoneyGram International, Inc. is revolutionizing the world of digital peer-to-peer payments! With a purpose-driven strategy and a strong culture of fintech innovation, MoneyGram has connected over 150 million people in the last five years. The Company's modern, mobile, and API-driven platform and collaborations with top brands make it easy for consumers to access its direct-to-consumer digital channel, global retail network, and embedded finance business for enterprise customers. MoneyGram is also a leader in pioneering cross-border payment innovation and blockchain-enabled settlement.

Our culture is built on our pillars of purpose: corporate citizenship, volunteerism, philanthropy, diversity, equity, and inclusion. With these values in mind, we strive to make the world a better place while promoting a state-of-the-art professional work environment.

Come onboard, work with some of the most talented individuals who thrive on collaboration and teamwork; and help us continue to build something special.

We foster a collaborative and innovative culture where you will be empowered to do your best work. All our employees bring everything they have to their job and are part of a larger team working towards a greater goal. We do right by our employees, our partners, and our customers.

The job:

MoneyGram is looking for an experienced Compensation Manager to manage and administer global compensation programs. This role is a key position within the Total Rewards team that will contribute to the management, evolution, and operationalization of compensation programs.

 

Role Responsibilities:

              The Compensation Manager will spearhead the design, development, and management of compensation strategies.

              Lead the annual merit and bonus cycle, including system configuration, training, communications, audits, and reporting/analysis.

              Work with sales leadership to create analysis and design incentive programs.

              Assist with compensation materials for the board as required.

              Prepare reports and analysis to review compensation issues, extracting and manipulating data as necessary from HRIS.

              Interpret applicable laws regulating compensation practices.

              Consult with leaders and key HR stakeholders on compensation management issues.

              Handle complex issues with a strategic approach, encouraging proactive solutions.

              Act as a resource to explain compensation policy and systems, provide training and act as a subject matter expert.

              Lead various Global Compensation initiatives, including updating salary bands and managing the annual compensation cycle.

              Conduct job evaluations and ensure compliance with compensation labor laws and regulations.

              Stay updated on best practices, recommending updates to company compensation programs.


Role Requirements:

              Bachelor’s degree in Human Resources, Business, Finance, or a related discipline

              7+ years of proven work experience within compensation, with a minimum of 3 years of leadership experience. (Multinational, Fintech, or Global experience preferred)

              CCP preferred.

              Experience with international compensation preferred.

              Oracle Workforce Compensation experience a plus.

              Strong analytical and problem-solving skills.

              Excellent written and verbal communication skills.

              Attention to detail and accuracy with data.

              Knowledge of employment laws and regulations.

              Experience with HRIS technology platforms.

              Strong Microsoft Office Suite skills.

              Organized with the ability to handle multiple tasks effectively.

              Stellar communication skills, adept at managing and influencing stakeholders.

              Customer service-oriented with the ability to establish strong relationships within Human Resources and across business lines.

 

Salary:

Anticipated Base Pay: $125K-150K (Bonus Target available for this role)

Benefits:

MoneyGram offers benefits beginning day one of employment, benefits may vary per location-region.

              Customizable health plan-PPO/High Deductible Plan with Employer HSA Contribution

              20 Days of Accrued PTO

              13 Paid Holidays

              2 Community Service Days

              401k with Employer Match

              Parental Leave

              Employee Assistance Program

              Tuition Reimbursement

              Money Transfer Reimbursement

              Pet Insurance options

For a full list of benefits visit: Careers.moneygram.com/our-culture

 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

              #LI-REMOTE

              #LI-KK1

Conseiller Clientèle (F/H) en agence Gare du Nord, CDD- 24010179

Location: Paris, Paris-France | France |

Job Schedule: Full-time

Department: Sales

Conseiller Clientèle (F/H) en agence Gare du Nord, CDD - 24010179

Location: Paris, Paris-France | France |

Job Schedule: Full-time

Department: Sales

MoneyGram International offre, aux personnes séparées de leurs amis et de leur famille, ou disposant de relations bancaires limitées, une autre possibilité de répondre à leurs besoins financiers.  En tant que premier fournisseur mondial de services de transfert d'argent, MoneyGram International permet, à ses clients, de transférer de l'argent rapidement et en toute sécurité, dans le monde entier. 

Le réseau mondial de l'entreprise comprend plus de 350.000 sites dans plus de 200 pays.  Le réseau fiable et facile d'accès, de MoneyGram, comprend des détaillants, des bureaux de poste internationaux et des institutions financières. 

Pour soutenir nos activités, au sein de notre agence, située à Paris, Gare du Nord, nous recherchons un Conseiller Clientèle (F/H).  Dans ce rôle, sous la responsabilité d’un Manager, Responsable d’Agence, vous assurerez l’acquisition, la fidélisation et le suivi des clients MoneyGram, ainsi que le développement des activités sur place.

 

Vos tâches :

  • Vous assurez un service clientèle compétent et attrayant en identifiant les besoins de nos clients et en proposant les solutions adaptées à chaque situation.
  • Vous êtes responsable du bon déroulement du transfert d'argent et de la vente des produits MoneyGram, en vous appuyant sur un discours commercial, établi en interne.
  • Vous respectez les règles et les procédures de MoneyGram en matière de sécurité et de lutte contre le blanchiment d'argent.
  • Vous êtes responsable du bon état de fonctionnement du bureau.
  • Vous mettez en œuvre les campagnes de marketing sur le terrain pour soutenir les activités commerciales
  • Vous travaillez selon un système d'alternance des équipes, 4 jours par semaine, entre le lundi et le samedi.  Le temps de travail hebdomadaire moyen est de 35 heures.

Votre profil :

  • Idéalement, expérience pertinente dans un environnement professionnel similaire.
  • Très bonne connaissance du français, à l'oral et à l'écrit.  La connaissance d’une langue étrangère est un atout.
  • Bonne expérience dans le maniement des espèces, des cartes bancaires et des systèmes informatiques.
  • Disponibilité et flexibilité, y compris en ce qui concerne les horaires de travail (travail en équipe avec une amplitude allant du lundi au samedi, de 08h55 à 19h10).
  • Très forte orientation « relation client » et passion pour la vente et le contact avec la clientèle.
  • Sens de la communication, courtoisie et amabilité.
  • Honnêteté, transparence, rigueur, organisation, précision, motivation.
  • Respect des personnes, des règles et des institutions.

 

Nous vous offrons :

L'expérience de l'un des leaders mondiaux, dans le domaine du transfert d'espèces.

Un travail varié et à responsabilités, dans une entreprise mondiale et un marché en pleine croissance.

Une ambiance de travail agréable, au sein d'une équipe engagée et motivée.

Un package de rémunération attractif et orienté vers le succès : rémunération fixe + Prime Trimestrielle + Carte Tickets Restaurant

Une formation structurée et complète (3 jours théoriques) et un accompagnement du Responsable d’Agence, durant la période d’intégration. 

Poste à pourvoir immédiatement.

Conseiller Clientèle (F/H) en agence Paris -Gare du Nord, CDD- 24010180

Location: Paris, Paris-France | France |

Job Schedule: Full-time

Department: Sales

Conseiller Clientèle (F/H) en agence Paris -Gare du Nord, CDD - 24010180

Location: Paris, Paris-France | France |

Job Schedule: Full-time

Department: Sales

MoneyGram International offre, aux personnes séparées de leurs amis et de leur famille, ou disposant de relations bancaires limitées, une autre possibilité de répondre à leurs besoins financiers.  En tant que premier fournisseur mondial de services de transfert d'argent, MoneyGram International permet, à ses clients, de transférer de l'argent rapidement et en toute sécurité, dans le monde entier. 

Le réseau mondial de l'entreprise comprend plus de 350.000 sites dans plus de 200 pays.  Le réseau fiable et facile d'accès, de MoneyGram, comprend des détaillants, des bureaux de poste internationaux et des institutions financières. 

Pour soutenir nos activités, au sein de notre agence, située à Paris, Gare du Nord, nous recherchons un Conseiller Clientèle (F/H).  Dans ce rôle, sous la responsabilité d’un Manager, Responsable d’Agence, vous assurerez l’acquisition, la fidélisation et le suivi des clients MoneyGram, ainsi que le développement des activités sur place.

 

Vos tâches :

  • Vous assurez un service clientèle compétent et attrayant en identifiant les besoins de nos clients et en proposant les solutions adaptées à chaque situation.
  • Vous êtes responsable du bon déroulement du transfert d'argent et de la vente des produits MoneyGram, en vous appuyant sur un discours commercial, établi en interne.
  • Vous respectez les règles et les procédures de MoneyGram en matière de sécurité et de lutte contre le blanchiment d'argent.
  • Vous êtes responsable du bon état de fonctionnement du bureau.
  • Vous mettez en œuvre les campagnes de marketing sur le terrain pour soutenir les activités commerciales
  • Vous travaillez selon un système d'alternance des équipes, 4 jours par semaine, entre le lundi et le samedi.  Le temps de travail hebdomadaire moyen est de 35 heures.

Votre profil :

  • Idéalement, expérience pertinente dans un environnement professionnel similaire.
  • Très bonne connaissance du français, à l'oral et à l'écrit.  La connaissance d’une langue étrangère est un atout.
  • Bonne expérience dans le maniement des espèces, des cartes bancaires et des systèmes informatiques.
  • Disponibilité et flexibilité, y compris en ce qui concerne les horaires de travail (travail en équipe avec une amplitude allant du lundi au samedi, de 08h55 à 19h10).
  • Très forte orientation « relation client » et passion pour la vente et le contact avec la clientèle.
  • Sens de la communication, courtoisie et amabilité.
  • Honnêteté, transparence, rigueur, organisation, précision, motivation.
  • Respect des personnes, des règles et des institutions.

 

Nous vous offrons :

L'expérience de l'un des leaders mondiaux, dans le domaine du transfert d'espèces.

Un travail varié et à responsabilités, dans une entreprise mondiale et un marché en pleine croissance.

Une ambiance de travail agréable, au sein d'une équipe engagée et motivée.

Un package de rémunération attractif et orienté vers le succès : rémunération fixe + Prime Trimestrielle + Carte Tickets Restaurant

Une formation structurée et complète (3 jours théoriques) et un accompagnement du Responsable d’Agence, durant la période d’intégration. 

Poste à pourvoir immédiatement.

Conseiller Clientèle (F/H) en agence Lille, CDI- 24010181

Location: Lille, FR-Lille | France |

Job Schedule: Full-time

Department: Sales

Conseiller Clientèle (F/H) en agence Lille, CDI - 24010181

Location: Lille, FR-Lille | France |

Job Schedule: Full-time

Department: Sales

MoneyGram International offre, aux personnes séparées de leurs amis et de leur famille, ou disposant de relations bancaires limitées, une autre possibilité de répondre à leurs besoins financiers.  En tant que premier fournisseur mondial de services de transfert d'argent, MoneyGram International permet, à ses clients, de transférer de l'argent rapidement et en toute sécurité, dans le monde entier. 

Le réseau mondial de l'entreprise comprend plus de 350.000 sites dans plus de 200 pays.  Le réseau fiable et facile d'accès, de MoneyGram, comprend des détaillants, des bureaux de poste internationaux et des institutions financières. 

Pour soutenir nos activités, au sein de notre agence, située à Lille, nous recherchons un Conseiller Clientèle (F/H).  Dans ce rôle, sous la responsabilité d’un Manager, Responsable d’Agence, vous assurerez l’acquisition, la fidélisation et le suivi des clients MoneyGram, ainsi que le développement des activités sur place.

 

Vos tâches :

  • Vous assurez un service clientèle compétent et attrayant en identifiant les besoins de nos clients et en proposant les solutions adaptées à chaque situation.
  • Vous êtes responsable du bon déroulement du transfert d'argent et de la vente des produits MoneyGram, en vous appuyant sur un discours commercial, établi en interne.
  • Vous respectez les règles et les procédures de MoneyGram en matière de sécurité et de lutte contre le blanchiment d'argent.
  • Vous êtes responsable du bon état de fonctionnement du bureau.
  • Vous mettez en œuvre les campagnes de marketing sur le terrain pour soutenir les activités commerciales
  • Vous travaillez selon un système d'alternance des équipes, 4 jours par semaine, entre le lundi et le samedi.  Le temps de travail hebdomadaire moyen est de 35 heures.

Votre profil :

  • Idéalement, expérience pertinente dans un environnement professionnel similaire.
  • Très bonne connaissance du français, à l'oral et à l'écrit.  La connaissance d’une langue étrangère est un atout.
  • Bonne expérience dans le maniement des espèces, des cartes bancaires et des systèmes informatiques.
  • Disponibilité et flexibilité, y compris en ce qui concerne les horaires de travail (travail en équipe avec une amplitude allant du lundi au samedi, de 08h55 à 19h10).
  • Très forte orientation « relation client » et passion pour la vente et le contact avec la clientèle.
  • Sens de la communication, courtoisie et amabilité.
  • Honnêteté, transparence, rigueur, organisation, précision, motivation.
  • Respect des personnes, des règles et des institutions.

 

Nous vous offrons :

L'expérience de l'un des leaders mondiaux, dans le domaine du transfert d'espèces.

Un travail varié et à responsabilités, dans une entreprise mondiale et un marché en pleine croissance.

Une ambiance de travail agréable, au sein d'une équipe engagée et motivée.

Un package de rémunération attractif et orienté vers le succès : rémunération fixe + Prime Trimestrielle + Carte Tickets Restaurant

Une formation structurée et complète (3 jours théoriques) et un accompagnement du Responsable d’Agence, durant la période d’intégration. 

Poste à pourvoir immédiatement.

Salesforce Product Owner- 24010168

Location: Dallas, Texas | United States of America |

Job Schedule: Full-time

Department: Global Operations

Salesforce Product Owner - 24010168

Location: Dallas, Texas | United States of America |

Job Schedule: Full-time

Department: Global Operations

Salesforce Product Owner- Remote, USA (Central Time Zone Preferred)

 

MoneyGram International, Inc. is revolutionizing the world of digital peer-to-peer payments! With a purpose-driven strategy and a strong culture of fintech innovation, MoneyGram has connected over 150 million people in the last five years. The Company's modern, mobile, and API-driven platform and collaborations with top brands make it easy for consumers to access its direct-to-consumer digital channel, global retail network, and embedded finance business for enterprise customers. MoneyGram is also a leader in pioneering cross-border payment innovation and blockchain-enabled settlement.

Join the movement of money with MoneyGram!

The Salesforce Product Owner is responsible for the platform strategy, profitability, execution, and the ongoing ownership of products within their purview. They will lead the platform request while coordinating with engineering, marketing, sales, and other teams across the global organization. This role regularly interacts with executive leadership to provide updates, discuss strategic changes, and align on performance. Additional responsibilities include developing the business requirements and roadmaps, as well as incorporating feedback from customers into the overall strategy and process.

 Role Responsibilities

  • Oversee the development process, cooperating with design teams, operations managers, finance teams, and engineering managers. 
  • Define pipeline, project plans and platform development concepts. 
  • Analyze and report project data for effective launches, while ensuring that all compliance, quality, usability, and reliability standards are met. 
  • Obtain real-time feedback from clients, designers, and engineers, and adjust process enhancements specifications as needed. 
  • Performs all other duties as assigned.

Role Requirements

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

 Education

  • Bachelor’s degree, or equivalent work experience.

Experience

  • Minimum 5 years of experience in product or project management in a financial services or financial technology company.

Essential Skills

  • Background in software development and program management is preferred.

Preferred Qualifications

  • Salesforce
  • JIRA
  • Confluence

A global fintech enabling consumers and businesses to move and manage money in nearly every country around the world. Join the movement!

Through its expansive set of fintech offerings, MoneyGram provides millions of consumers annually the ability to seamlessly send money home to family and friends and buy, sell, and hold cryptocurrencies on its industry-leading app.

The Company's innovative cross-border platform enables its customers to send funds directly into bank accounts and mobile wallets or cash-in and cash-out more than 135 currencies and numerous cryptocurrencies through one of the largest cash distribution networks in the world.

Modern, mobile, and API-driven, MoneyGram's white-labeled remittance service also provides some of the world's top brands and organizations the ability to disburse funds directly to their consumer clients.

Salary

Anticipated Base Performance Pay: $90,700-$134,750 (Bonus Target available for this role)

 

Benefits:
You will receive benefits beginning day one of employment, benefits may vary per location-region.

·                     Customizable health plan-PPO/High Deductible Plan with Employer HSA Contribution

·                     20 Days of Accrued PTO

·                     13 Paid Holidays

·                     2 Community Service Days

·                     401k with Employer Match

·                     Parental Leave

·                     Employee Assistance Program

·                     Tuition Reimbursement

·                     Money Transfer Reimbursement

·                     Pet Insurance options

For a full list of benefits visit: careers.moneygram.com/our-culture

 

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.