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Incident Manager - night shift- 25010598

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Information Technology

Apply

Incident Manager - night shift - 25010598

Location: Mumbai, Maharashtra | India | Remote

Job Schedule: Full-time

Department: Information Technology

About MoneyGram

Did you know there are 1.4 billion1 people in the world that are financially underserved by traditional banks?  
In many cases, people that depend on remittances being sent or received, often across different countries. Sometimes even across different continents. MoneyGram impacts the daily life of 1.5 million customers, connecting families and businesses across borders. 
By relying on a vast network of agents, by being present in 200+ different countries, and by developing cutting-edge payment technology, MoneyGram is paving the way for global financial fairness and inclusion! 
Will you join us in our journey?

About the role

The Incident Manager will primarily be responsible for the day-to-day handling of Major Incident Management responsibilities to help minimize the business impact of a major incident. In this role, you will own the monitoring, incident, communication, live bridge, and troubleshooting management for high severity incidents across all business applications and infrastructure.

What you will get to do

  • Own end-to-end bridge management of P1 and P2 incidents, with potential or actual business impact. 
  • Communicate incident background and updates clearly via verbal and written channels. 
  • Write Post-Incident Reports (PIRs) with detailed executive summaries and required technical information. 
  • Proactively prepare tasks and ensure deadlines are met to support incident management processes. 
  • Take ownership of incident resolution and service improvement, acting as a first point of escalation for high priority incidents.  Ensure that, following the resolution of each incident, that the incident is documented and logged appropriately, ensuring adherence to Service Level Agreements (SLAs). 
  • Engage with accountable teams during major releases and changes, providing monitoring and clarification.  
  • Monitor assigned environments, technical assets and/or services for behavior or performance outside of standards or thresholds. Identify potential causes and evaluate impact on infrastructure or services. Determine appropriate next steps. Work on improvise alerting parameters for better monitoring and major incident prevention. With monitoring team. 
  • Matrix management of people, processes and resources including third parties – including resolving conflict to move forward to resolution.
  • Regular process reviews and contact updates including test calls and documentation, and train team members accordingly. 
  • Identify process gaps and contribute to the creation and maintenance of Standard Operating Procedures (SOPs). Create and maintain knowledge base articles to support team efficiency. 
  • Lead efforts to automate processes and improve operational efficiency. 
  • Ensure completion of shift-end deliverables and effective handover communication. Performs other duties as assigned.

 
What you will need to be successful  

  • Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable. 
  • Minimum Required: Degree in Computer Science, Information Technology, or equivalent degree and/or experience.
  • Comfortable working On Call, weekends and night shift.
  • 5+ years’ experience as an IT analyst, with multiple application platforms and solutions knowledge.
  • 2+ years’ experience supporting service support processes such as incident, problem, or change management.
  • 2+ years’ proven customer service experience, and must communicate clearly, courteously and professionally. 
  • Proven experience in incident management and operations support. 
  • Strong leadership and communication skills. 
  • Strong experience in effectively leading and managing activities on multiple simultaneous cross-functional and cross-organizational projects.
  • Ability to manage high-pressure situations and coordinate cross-functional teams. 
  • Technical proficiency in monitoring tools and incident tracking systems. 
  • Experience in documentation, knowledge management, and process improvement. 
  • Commitment to team development and continuous learning. 
  • ITIL Foundations certification is preferred. 
  • Knowledge of the Working Tools - Splunk, Service Now, IBM Instana, Logic Monitor, Imperva.


Why join Us?

Here are some reasons it is so easy to love your career with us!

  • Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free.
  • Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
  • Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
  • Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
  • Transfer Fee Reimbursement - Corporate products and services at discounted prices. We’ve got you covered.
  • Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
  • Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.
  • Remote work flexibility - Enjoy the freedom of working remotely with flexible scheduling options.

Location: This position is based in India. While this is a remote flexible role it is required to reside in this country.

#LI-AZ1


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Paid Search Manager- 25010602

Location: Montréal, Quebec | Canada | Remote

Job Schedule: Full-time

Department: Marketing

Apply

Paid Search Manager - 25010602

Location: Montréal, Quebec | Canada | Remote

Job Schedule: Full-time

Department: Marketing

***Bilingual proficiency (English/French) is required to connect with and represent the voice of our global customers.***

At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.

We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.

If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.

About The Role:

In this position you will own execution across Google Ads (Search + UAC), Apple Search Ads, and Performance Max, managing a portfolio of high-priority markets with real global scale. You will be responsible for channel structure, targeting, bidding, and pacing—driving growth while balancing CAC efficiency and LTV payback. You will design and run structured test plans covering keyword expansion, bidding strategies, ad copy, creative assets, and landing page variants, while reporting on performance trends and translating insights into strategic recommendations. You will prepare quarterly plans and forecasts rooted in data and testing, collaborate with product and CRO teams to optimize conversion paths, and partner with regional marketing to align campaigns with local strategy and customer insights. The role also includes working closely with Google and Apple reps to unlock beta opportunities, troubleshooting issues, and staying ahead of platform innovations. Success will be measured by an ability to bring efficiency metrics to the forefront—owning CAC, CPAs, ROAS, and marginal return analysis—while keeping sharp on search trends, creative requirements, and campaign advancements.

What You Will Do:

  • Own execution across Google Ads (Search + UAC), Apple Search Ads, and Performance Max—for a portfolio of high-priority markets with real global scale
  • Manage channel structure, targeting, bidding, and pacing—balancing growth with CAC efficiency and LTV payback
  • Build and run structured test plans—including keyword expansion, bidding strategies, ad copy, creative assets, and landing page variants
  • Report on performance and trends across UAC, ASA, and PMax—developing clear insights and making strategic recommendations to improve results
  • Prepare detailed quarterly plans and forecasts—backed by channel expertise, data, and a bias for testing
  • Collaborate with product and CRO teams to improve conversion paths, app onboarding, and post-click performance
  • Work directly with platform reps (Google, Apple) to unlock beta access, resolve issues quickly, and stay on the cutting edge of campaign innovation
  • Partner with regional marketing teams to ensure your campaigns are aligned with local strategy, language, and customer insights
  • Bring efficiency metrics to the center—owning CAC, CPAs, ROAS, and marginal return analysis to guide smarter spend decisions
  • Stay sharp on search trends—from match-type changes to creative requirements, app promotion updates, and new campaign types

What We Are Looking For:

  • Bilingual proficiency in English/French
  • 2-4 years of hands-on experience in managing paid search, with deep expertise in Google Ads, ASA, and UAC; experience launching or scaling Performance Max is a strong plus
  • Proven track record of scaling campaigns across geographies and optimizing to aggressive CAC/LTV goals
  • A collaborative team player, also capable of working independently with autonomy to make decisions on how best to optimize campaigns and achieve KPIs
  • Comfortable contributing to strategy and owning execution—working with large budgets and fast feedback loops
  • Deep understanding of app install campaigns and app lifecycle optimization (onboarding, retention, monetization)
  • Fluent in channel-specific tools like Google Ads Editor, SA360, and performance reporting platforms (Looker is a plus)
  • Experience building test plans, managing experiments, and iterating based on creative and audience insights
  • Cross-functional operator—experienced in working with analytics, product, creative, and regional marketing teams
  • Strong written and verbal communicator, with the ability to clearly share performance results, tradeoffs, and ideas
  • Ambitious and growth-minded—this is an IC role with the potential to grow into leadership
  • Ability to coordinate with global teams.   

Location:

  • This position will be remotely based in Canada, must be in ET or CT time zone

Anticipated Base Pay: $50,000 - $80,000 + participation in our annual bonus plan

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Visa sponsorship is not available for this role.

About MoneyGram

MoneyGram International, Inc is a global financial technology leader, empowering consumers and businesses to send and manage money across 200 countries and territories. With an industry-leading app and one of the world's largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, TX, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.


#LI-Remote

Senior Treasury Analyst- 25010596

Location: Singapore, SG-Singapore | Singapore |

Job Schedule: Full-time

Department: Finance

Apply

Senior Treasury Analyst - 25010596

Location: Singapore, SG-Singapore | Singapore |

Job Schedule: Full-time

Department: Finance

About MoneyGram

Did you know there are 1.4 billion people in the world that are financially underserved by traditional banks?  
In many cases, people that depend on remittances being sent or received, often across different countries. Sometimes even across different continents. MoneyGram impacts the daily life of 1.5 million customers, connecting families and businesses across borders. 
By relying on a vast network of agents, by being present in 200+ different countries, and by developing cutting-edge payment technology, MoneyGram is paving the way for global financial fairness and inclusion! 
Will you join us in our journey?

About the role

The Senior Treasury Analyst in Cash Management will effectively plan and help execute daily, weekly, and monthly liquidity, ensures timely and accurate cash positioning across MoneyGram companies and associated APAC branches in a multi-currency environment, and co-ordinate with the multi-functional team. The role calls for faithfulness in details—managing cash flows, optimizing banking structures, and supporting strategic treasury initiatives to safeguard and optimize company resources. This position will also develop a thorough understanding of the systems, software, technical processes and reporting in the treasury area in order to make recommendations for process improvements.

What you will get to do as Senior Treasury Analyst

  • Daily Cash Operations: Monitor APAC cash positions, perform cash sweeping, ensure funding of accounts and timely settlement, and resolve discrepancies promptly.
  • Liquidity & Forecasting: Prepare short-term liquidity forecasts, analyze variances, and ensure Agent Prefunds are optimized.
  • Banking Management: Maintain banking platforms, user access, bank account documentation, and partner with banks to improve service levels.
  • Payment Governance: Oversee high-value payments, review payment controls, and ensure adherence to internal policies and regulatory requirements.
  • Process Improvement: Identify workflow gaps, automate manual routines, and enhance treasury systems to support operational excellence.
  • Treasury Projects: Support cash pooling and funds flow setup, system migrations, new banking structures, digital asset integration and cross-functional initiatives. 
  • Internal Collaboration: Work closely with Finance & Accounting, FX/Settlement, AP/AR, Tax, and Legal teams to ensure smooth cash operations, transparency, and strong stewardship.

What you will need to be Successful  

Education

  • Bachelor’s degree in Accounting, Finance, Economics or related field or equivalent experience. 
  • Certified Treasury Professional (CTP) designation, will be advantageous.

Experience

  • 4–7 years of treasury, cash management, or corporate finance experience; strong exposure to global banking platforms, liquidity operations, and payment governance.


Essential Skills

  • High degree of accuracy and attention to detail. 
  • Strong analytical and problems solving skills. Demonstrated organization and time management skills. Ability to handle multiple priorities in short time period within a dynamic environment. 
  • Ability to work well with others under pressure in a fast-paced, deadline driven environment. 
  • Demonstrated ability to work independently with minimal supervision. 
  • Self-driven and able to maintain focus on issues and escalate as necessary.
  • Solid understanding of banking products, SWIFT, and payment controls.
  • Ability to work with different levels of the organization to understand business goals.
  • Ability to plan strategically and breakdown to effective tactical steps. 
  • Proven proficiency in financial analysis, modeling and forecasting. 
  • Experience with various treasury software systems including Kyriba, Fireblocks and FxALL, preferred. 
  • Strong experience with data base reporting or business intelligence tools such as Oracle, Cognos, SQL, etc., will be a plus. 
  • Advance Microsoft Excel and VBA knowledge a plus.
  • Fluent oral and written skills in English.

Essential Character Traits

  • High integrity, ownership, and discernment
  • Team Player
  • Responsive to Change
  • Respect for People
  • Systematic and Organized
  • Healthy Curiosity
  • Composed under Pressure
     


Why join Us?

Here are some reasons it is so easy to love your career with us!

  • Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free! 
  • Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones. 
  • Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community. 
  • Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth. 
  • Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered. 
  • Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being. 
  • Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues. 
     

#LI-AZ1
 


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Commercial terrain - chasse - nouveaux comptes H/F - Centre Est de la France- 25010613

Location: Paris, Paris-France | France | Remote

Job Schedule: Full-time

Department: Sales

Apply

Commercial terrain - chasse - nouveaux comptes H/F - Centre Est de la France - 25010613

Location: Paris, Paris-France | France | Remote

Job Schedule: Full-time

Department: Sales

Qui nous sommes :

MoneyGram est un réseau de transfert d'argent transfrontalier, centré sur le client et orienté vers le numérique. Grâce à notre culture d'innovation fintech, nous transformons la manière dont les consommateurs et les entreprises envoient et reçoivent de l'argent dans presque tous les pays du monde.

Avec notre plateforme de pointe et nos partenariats stratégiques avec certaines des plus grandes marques mondiales, nous aidons nos millions de clients à travers le monde à faire plus avec leur argent grâce à une suite complète de produits et services numériques et disponibles en point de vente.

Tout cela est rendu possible par notre équipe dévouée et diversifiée de professionnels à travers le monde. Si vous êtes prêt pour une aventure professionnelle remplie d'opportunités passionnantes, rejoignez-nous et contribuons ensemble à façonner l'avenir des paiements chez MoneyGram !

Les Chiffres :

  • Nous servons plus de 50 millions de personnes chaque année dans plus de 200 pays et territoires.

  • Nous sommes une équipe mondiale de plus de 2 000 personnes issues de 36 pays.

  • Nous traitons plus de 200 milliards de dollars annuellement, avec les transactions numériques représentant environ 50 % de notre activité de transfert d'argent.

  • Nous sommes reconnus pour notre forte culture d'entreprise à l'échelle mondiale, démontrée par :

    • Lauréat du prix « Top Workplaces USA » (trois années consécutives !)

    • L'un des « Meilleurs Lieux de Travail » au Moyen-Orient

    • Et lauréat de nombreux prix régionaux, tels que «Friendly workplace in Poland » et « Top Workplace à DFW » par The Dallas Morning News

Ce que vous apporterez :

Le Responsable Acquisition Nouveaux Comptes sera chargé d'étendre le réseau d'Agents dans la région assignée en identifiant des prospects et en signant de nouveaux Agents conformément à la stratégie de l'entreprise. Vous serez responsable de présenter MoneyGram aux Agents potentiels et de gérer l'ensemble du processus de vente, de l'identification des prospects aux démonstrations utilisateur.

Ce que vous ferez :

  • Prospecter des Agents potentiels par écrit, par téléphone et en personne pour présenter efficacement les produits et services de MoneyGram et les avantages mutuels de devenir un agent.

  • Passer la majorité de votre temps (environ 80 %) hors du bureau, à rencontrer des partenaires potentiels dans toute votre région.

  • Soutenir l'activité de détail en développant le réseau de sous-agents dans les régions assignées.

  • Maintenir une base de données de tous les Agents prospects, leurs coordonnées et l'état des activités de vente.

  • Assurer que tous les rapports d'activité de vente sont examinés, analysés et suivis de manière appropriée.

  • Veiller à ce que toute la documentation des contrats et accords des Agents soit conforme aux normes pertinentes et que des copies soient conservées.

  • Soutenir la direction dans la réalisation des plans et objectifs commerciaux (réseau, volumes et rentabilité).

  • Surveiller et garantir que les volumes de transactions atteignent les niveaux anticipés et maximiser les opportunités d'augmentation des volumes.

  • Établir des partenariats avec les Agents clés et veiller à ce que les questions et problèmes soient résolus rapidement en liaison avec les parties concernées.

  • Collaborer avec les ressources opérationnelles et marketing pertinentes pour assurer que le nouvel Agent est prêt à faire des affaires en temps opportun avec tous les matériels POS appropriés.

  • Travailler avec le soutien de l'équipe marketing pour l'analyse des corridors et l'affinement des stratégies de tarification afin d'améliorer la rentabilité des produits ainsi que les volumes de transactions.

  • Soutenir l'équipe marketing, si nécessaire, en communiquant tout manque/pénurie de signalétique et de matériel de point de vente.
    Effectuer d'autres tâches selon les besoins de l'entreprise.

Ce que nous recherchons :

Éducation et Expérience :

  • Minimum de 5 ans d'expérience prouvée dans un rôle de vente sur le terrain et/ou de développement commercial avec des responsabilités croissantes et une capacité démontrée à augmenter l'expansion du réseau/les volumes.

Compétences et Expérience :

  • Permis de conduire valide

  • Expérience significative antérieure dans l'écosystème des transferts de fonds / paiements / fintech dans un rôle de vente sur le terrain.

  • Maîtrise parfaite de la communication écrite et orale en français et en anglais (niveau C1) ; toute compétence linguistique supplémentaire est souhaitable.

  • Expérience démontrée dans la construction et le maintien de relations clients/clients et l'identification d'opportunités pour améliorer le succès commercial des deux parties.

  • Expérience antérieure dans la présentation des opportunités de produits/services aux clients/clients.

  • Excellentes compétences interpersonnelles ; capacité à établir et à maintenir des relations crédibles avec les Agents en personne et par téléphone.

  • Excellentes compétences en présentation ; capacité à présenter aux Agents potentiels de manière professionnelle.

  • Excellentes compétences organisationnelles ; capacité à prioriser sa propre charge de travail et à collaborer avec une équipe géographiquement dispersée.

  • Excellentes compétences en résolution de problèmes ; capacité à identifier et à analyser proactivement les problèmes et à trouver des solutions appropriées.

  • Sens des affaires ; capacité à travailler avec des partenaires commerciaux clés pour maximiser la capacité commerciale de toutes les parties, y compris dans un contexte international.

  • Capacité à travailler dans un environnement culturellement diversifié et à être sensible aux différences culturelles.

  • Maîtrise de Microsoft Office et de SalesForce.

Pourquoi vous allez adorer travailler ici :

Lorsque vous commencez une carrière chez MoneyGram, vous rejoignez une équipe talentueuse et motivée qui construit le succès d'un fournisseur mondial de confiance de services innovants de transfert d'argent et de paiement.


Commercial terrain - chasse - nouveaux comptes H/F - Centre Est de la France

Sales Operations Analyst- 25010609

Location: Rome, IT-Rome | Italy |

Job Schedule: Full-time

Department: Sales

Apply

Sales Operations Analyst - 25010609

Location: Rome, IT-Rome | Italy |

Job Schedule: Full-time

Department: Sales

About MoneyGram

Did you know there are 1.4 billion1 people in the world that are financially underserved by traditional banks?  
In many cases, people that depend on remittances being sent or received, often across different countries. Sometimes even across different continents. MoneyGram impacts the daily life of 1.5 million customers, connecting families and businesses across borders. 
By relying on a vast network of agents, by being present in 200+ different countries, and by developing cutting-edge payment technology, MoneyGram is paving the way for global financial fairness and inclusion! 
Will you join us in our journey?

About the role

The Sales Operations Analyst for Italy is responsible for finding new agents, retaining the current agent portfolio and developing innovative solutions for bettering sales and service. The job plays a crucial role in establishing relationships and marketing MoneyGram’s brand. The Sales Operations Analyst sources new sales opportunities through inbound lead follow-up and outbound phone/e-mail contacting.

What you will get to do as Sales Operations Analyst

  • Generate revenue via phone or virtual meetings by obtaining agent information, understanding and interpreting competitive requirements, providing market information, and developing accounts in collaboration with the sales team.
  • Sell new products and new services of MoneyGram to our agents.
  • Facilitate the entire sales process from initiation of the original call until the follow up.
  • Identify business opportunities and negotiate with agents.
  • File documents, updates, and agent information.
  • Respond effectively to agent questions.
  • Develop and grow current accounts.
  • Troubleshoot, track problems and navigate agents through MoneyGram support structure.
  • Other duties as assigned.

What you will need to be Successful  

Education

  • BA/BS degree in related field preferred or equivalent work experience.

Experience

  • 2+ years’ experience in a sales role, selling, and servicing customers.

Essential Skills

  • Knowledge of Money Transfer Business, preferable.
  • An engaging, outgoing personality and passion for helping customers.
  • Ability to communicate to prospects in Italian, fluent level.
  • Ability to communicate in English (min. advanced level).
  • Ability to meet sales goals.
  • Ability to close sales.
  • Ability to negotiate and engage agents.
  • Ability to build relationships.
  • Data entry skills / Excel / SalesForce knowledge is preferred.
  • Openness for business travel.

Why Join Us?

Here are some reasons it is so easy to love your career with us!

  • Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free!
  • Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
  • Meal Vouchers (issued monthly) - Save on daily expenses with meal vouchers, ensuring you always have a good meal.
  • Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
  • Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
  • Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered.
  • Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
  • Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.

Location: This position is based in Rome, Italy. While this is a hybrid flexible role it is required to reside in this country and visit the office from time to time.

#LI-AZ1


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Inside Sales Representative - Greece & Cyprus- 25010610

Location: Agia Paraskevi, Athens | Greece |

Job Schedule: Full-time

Department: Sales

Apply

Inside Sales Representative - Greece & Cyprus - 25010610

Location: Agia Paraskevi, Athens | Greece |

Job Schedule: Full-time

Department: Sales

About MoneyGram

Did you know there are 1.4 billion1 people in the world that are financially underserved by traditional banks?  
In many cases, people that depend on remittances being sent or received, often across different countries. Sometimes even across different continents. MoneyGram impacts the daily life of 1.5 million customers, connecting families and businesses across borders. 
By relying on a vast network of agents, by being present in 200+ different countries, and by developing cutting-edge payment technology, MoneyGram is paving the way for global financial fairness and inclusion! 
Will you join us in our journey?

About the role

The Inside Sales Representative for Greece and Cyprus is responsible for finding new agents, retaining the current agent portfolio and developing innovative solutions for bettering sales and service. The job plays a crucial role in establishing relationships and marketing MoneyGram’s brand. The Inside Sales Representative sources new sales opportunities through inbound lead follow-up and outbound phone/e-mail contacting.

What you will get to do as Inside Sales Representative

  • Generate revenue via phone or virtual meetings by obtaining agent information, understanding and interpreting competitive requirements, providing market information, and developing accounts in collaboration with the sales team.
  • Sell new products and new services of MoneyGram to our agents.
  • Facilitate the entire sales process from initiation of the original call until the follow up.
  • Identify business opportunities and negotiate with agents.
  • File documents, updates, and agent information.
  • Respond effectively to agent questions.
  • Develop and grow current accounts.
  • Troubleshoot, track problems and navigate agents through MoneyGram support structure.
  • Other duties as assigned.

What you will need to be Successful  

Education

  • BA/BS degree in related field preferred or equivalent work experience.

Experience

  • 2+ years’ experience in a sales role, selling, and servicing customers.

Essential Skills

  • Knowledge of Money Transfer Business, preferable.
  • An engaging, outgoing personality and passion for helping customers.
  • Ability to communicate to prospects in Greek, fluent level.
  • Ability to communicate in English (min. advanced level).
  • Ability to meet sales goals.
  • Ability to close sales.
  • Ability to negotiate and engage agents.
  • Ability to build relationships.
  • Data entry skills / Excel / SalesForce knowledge is preferred.
  • Openness for business travel.

Why Join Us?

Here are some reasons it is so easy to love your career with us!

  • Comprehensive Health Insurance - Full coverage for you and your family. Stay healthy and worry-free!
  • Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
  • Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
  • Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
  • Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered.
  • Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
  • Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.

Location: This position is based in Athens, Greece. It’s hybrid model of work, which means you will have to combine working in the office and working from home.

#LI-AZ1
 


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Sr Manager, Internal Audit- 25010607

Location: Location, | | Remote

Job Schedule: Full-time

Department: Regulatory

Apply

Sr Manager, Internal Audit - 25010607

Location: Location, | | Remote

Job Schedule: Full-time

Department: Regulatory

As the Internal Audit Senior Manager, you will lead the testing of business process controls for SOX compliance and oversee the internal controls program, including documentation, design evaluation, testing of operational effectiveness, and coordination with external auditors on reliance strategies.  Additionally, you will support the Director of Internal Audit in executing comprehensive operational audits aligned with established audit methodologies.  

What you’ll do: 

  • Manage and lead the overall SOX compliance and internal controls program by partnering with internal audit leadership, management, and external auditors to ensure timely and accurate documentation, process reviews, testing execution, results evaluation, and reporting. 

  • Collaborate closely with control owners to execute testing of design and operating effectiveness for SOX controls. 

  • Liaise with and work closely with the SOX Team and external auditors to manage testing activities for SOX.  

  • Provide effective and timely reporting to internal audit leadership on SOX testing status, roadblocks, and create/drive plans to remove roadblocks. 

  • Execute operational audits in accordance with department and professional standards in all phases including planning, risk assessment, fieldwork, issues validation, reporting, and monitoring. 

  • Manage the internal audit issues log, including tracking and updating issue status, proactively following up on open items, providing timely updates, and preparing reports for internal and external stakeholders. 

  • Make improvement recommendations of the control environment through audits, controls testing, and/or project participation.   

  • Manage the Onspring tool to ensure completeness and accuracy of documentation for all internal audit and SOX-related work. 

  • Serve as a business partner to key stakeholders to advise on process, internal control, risk, and compliance activities. 

  • Prepare audit workpapers, reports, lead meetings, and present clear and articulate findings and facts with minimal intervention. 

  • Demonstrate a proactive, forward-thinking, and solution-oriented approach to problem solving, leveraging tools and technology to drive efficiency and effectiveness. 

  • Effectively manage audit resources, including oversight, training, and review of staff work to ensure high-quality execution and continuous development. 

  • Drive personal professional development, including training & certification. 

  • Support the execution of the Internal Audit plan and departmental objectives by taking on additional tasks, participating in cross-functional assignments, and contributing to special projects. 

  • Report to the Director, Internal Audit 

Examples of desirable skills, knowledge, and experience 

  • 5-7 years of Internal Audit, SOX, or Finance Compliance experience 

  • Expertise and a proven track record in applying internal controls and accounting principles and practices, specifically as it relates to SOX risk assessment, process documentation, control design assessment, test plan design, testing of operational effectiveness and documenting of deficiencies 

  • Considerable knowledge of and skill in applying internal auditing and accounting principles and practices, specifically audit methodologies, risk assessment, sampling techniques, audit documentation and report writing 

  • Exposure to key sub-functions of the SOX program and a deep understanding of SOX internal controls framework and certifications process 

  • Demonstrated experience in effective management reporting 

  • Effective communicator, ability to build relations & manage expectations  

  • CIA (preferred). CPA bonus (not mandatory).  

  • Expertise in Alteryx and Onspring a plus


 Audit