Job Openings 26 - 44 of 44
Marketing Manager, SEO- 25010520
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Marketing
Marketing Manager, SEO - 25010520
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Marketing
At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.
We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.
If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.
What You Will Do:
- Develop and execute SEO strategies (on-page, off-page, technical) to improve organic visibility and traffic
- Own ASO strategy for iOS and Android apps: keyword research, metadata optimization, A/B testing, creative assets
- Own AI optimization strategy: leverage generative AI, search AI, and personalization technologies to enhance discoverability, content performance, and user acquisition across web and app ecosystems.
- Conduct site/app audits to identify performance gaps and implement improvements
- Track, analyze, and report on rankings, traffic, conversions, and retention using analytics and attribution tools
- Collaborate with product, engineering, design, and marketing teams to align SEO/ASO initiatives with business goals
- Monitor competitor trends, search engine updates, and app store algorithm changes to stay ahead
- Drive experiments to improve CTR, CVR, and user acquisition efficiency
What We Are Looking For:
- 5+ years of hands-on SEO/ASO experience with measurable results in growing organic traffic and installs
- Proficiency with tools like Google Search Console, SEMrush/Ahrefs, AppTweak/Sensor Tower, GA4, and attribution platforms
- Strong understanding of mobile ecosystems, app store ranking factors, and mobile-first indexing
- Technical know-how: site architecture, crawlability, structured data, mobile UX, and performance optimization
- Data-driven mindset with ability to translate insights into actionable strategies
- Excellent cross-functional communication and project management skills
Bonus: experience with localization/global SEO and paid UA strategies
Location:- This position will be remotely based in the United States
Here Are Some Reasons You Will Love Working At MoneyGram!
- Remote first flexibility
- Generous PTO
- 13 Paid Holidays
- Medical / Dental / Vision Insurance
- Life, Disability, and other benefits
- 401k with competitive Employer Match
- Community Service Days
- Generous Parental Leave
Anticipated Base Pay: $100,000 - $150,000 + participation in our annual bonus plan
The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
MoneyGram does not sponsor US work authorizations for this job position including H-1Bs, O-1, and TN. MoneyGram also does not hire F-1s working on EAD for this position.
About MoneyGram
MoneyGram International, Inc is a global financial technology leader, empowering consumers and businesses to send and manage money across 200 countries and territories. With an industry-leading app and one of the world's largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, TX, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
Marketing Manager, SEO
Manager, Partnerships & Growth - Bill Pay- 25010531
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Digital
Manager, Partnerships & Growth - Bill Pay - 25010531
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Digital
At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.
We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.
If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.
We are seeking a highly motivated individual to join the Bill Pay team as a Manager of Partnerships & Growth - Bill Pay. In this role, you will be responsible for driving the expansion of MoneyGram’s Bill Pay network through new biller acquisition, negotiation of commercial agreements, and growth of existing biller relationships. The individual will work cross-functionally with Integrations, Pricing, Support, Legal, and Marketing to ensure biller launches are successful and that ongoing partnerships deliver measurable revenue growth.
What You Will Do:
Biller Acquisition & Partnerships
- Source and evaluate new biller opportunities across key verticals (utilities, telecom, financial services, cable/satellite, government, etc.)
- Lead end-to-end partnership process including outreach, pitch, proposal development, and contract negotiation
- Build strong external relationships with biller decision-makers and aggregator partners
Contract Negotiation & Commercial Structuring
Negotiate commercial terms (pricing, fees, etc.) in alignment with internal legal and finance teams
- Ensure agreements are structured to balance competitiveness, profitability, and scalability
Account Management & Growth
- Manage assigned biller relationships, acting as the primary point of contact
- Develop and execute joint business plans with billers, including co-marketing campaigns and operational enhancements
- Partner with internal teams to resolve issues and ensure high-quality execution of biller support needs
Data & Growth Analytics
- Analyze transaction performance, revenue contribution, and profitability of billers
- Identify growth opportunities (new pricing structures, expanded use cases, CRM campaigns, dormant biller activation)
- Provide regular updates to leadership on performance and growth initiatives
Cross-Functional Leadership
- Collaborate with Partner Integrations team to prioritize and execute biller launches
- Coordinate with Pricing and Finance to evaluate new deals and monitor ongoing economics
- Work with Marketing/CRM to support consumer adoption and usage growth for biller product
What We Are Looking For:
- 5+ years of experience in partnerships, business development, account management, or strategy within financial services, fintech, payments, or consumer bill pay
- Strong track record of closing deals and managing commercial negotiations
- Excellent relationship management and communication skills, able to influence internal and external stakeholders
- Strong analytical skills; proficient in Excel/Looker with ability to interpret data and identify actionable insights
- Experience working cross-functionally with technical, operational, and legal teams
- Prior experience in consumer bill pay strongly preferred
Location:
- This position will be remotely based in the United States
Here Are Some Reasons You Will Love Working At MoneyGram!
- Remote first flexibility
- Generous PTO
- 13 Paid Holidays
- Medical / Dental / Vision Insurance
- Life, Disability, and other benefits
- 401k with competitive Employer Match
- Community Service Days
- Generous Parental Leave
Anticipated Base Pay: $80,000 - $115,000 + participation in our annual bonus plan
The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
MoneyGram does not sponsor US work authorizations for this job position including H-1Bs, O-1, and TN. MoneyGram also does not hire F-1s working on EAD for this position.
About MoneyGram
MoneyGram International, Inc is a global financial technology leader, empowering consumers and businesses to send and manage money across 200 countries and territories. With an industry-leading app and one of the world's largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, TX, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
MoneyGram Bill Pay
Paid Search Manager- 25010527
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Marketing
Paid Search Manager - 25010527
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Marketing
At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.
We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.
If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.
About The Role:
In this position you will own execution across Google Ads (Search + UAC), Apple Search Ads, and Performance Max, managing a portfolio of high-priority markets with real global scale. You will be responsible for channel structure, targeting, bidding, and pacing—driving growth while balancing CAC efficiency and LTV payback. You will design and run structured test plans covering keyword expansion, bidding strategies, ad copy, creative assets, and landing page variants, while reporting on performance trends and translating insights into strategic recommendations. You will prepare quarterly plans and forecasts rooted in data and testing, collaborate with product and CRO teams to optimize conversion paths, and partner with regional marketing to align campaigns with local strategy and customer insights. The role also includes working closely with Google and Apple reps to unlock beta opportunities, troubleshooting issues, and staying ahead of platform innovations. Success will be measured by an ability to bring efficiency metrics to the forefront—owning CAC, CPAs, ROAS, and marginal return analysis—while keeping sharp on search trends, creative requirements, and campaign advancements.
What You Will Do:
- Own execution across Google Ads (Search + UAC), Apple Search Ads, and Performance Max—for a portfolio of high-priority markets with real global scale
- Manage channel structure, targeting, bidding, and pacing—balancing growth with CAC efficiency and LTV payback
- Build and run structured test plans—including keyword expansion, bidding strategies, ad copy, creative assets, and landing page variants
- Report on performance and trends across UAC, ASA, and PMax—developing clear insights and making strategic recommendations to improve results
- Prepare detailed quarterly plans and forecasts—backed by channel expertise, data, and a bias for testing
- Collaborate with product and CRO teams to improve conversion paths, app onboarding, and post-click performance
- Work directly with platform reps (Google, Apple) to unlock beta access, resolve issues quickly, and stay on the cutting edge of campaign innovation
- Partner with regional marketing teams to ensure your campaigns are aligned with local strategy, language, and customer insights
- Bring efficiency metrics to the center—owning CAC, CPAs, ROAS, and marginal return analysis to guide smarter spend decisions
- Stay sharp on search trends—from match-type changes to creative requirements, app promotion updates, and new campaign types
What We Are Looking For:
- Professional use of Spanish, French, Portuguese, German or Arabic
- 2-4 years of hands-on experience in managing paid search, with deep expertise in Google Ads, ASA, and UAC; experience launching or scaling Performance Max is a strong plus
- Proven track record of scaling campaigns across geographies and optimizing to aggressive CAC/LTV goals
- A collaborative team player, also capable of working independently with autonomy to make decisions on how best to optimize campaigns and achieve KPIs
- Comfortable contributing to strategy and owning execution—working with large budgets and fast feedback loops
- Deep understanding of app install campaigns and app lifecycle optimization (onboarding, retention, monetization)
- Fluent in channel-specific tools like Google Ads Editor, SA360, and performance reporting platforms (Looker is a plus)
- Experience building test plans, managing experiments, and iterating based on creative and audience insights
- Cross-functional operator—experienced in working with analytics, product, creative, and regional marketing teams
- Strong written and verbal communicator, with the ability to clearly share performance results, tradeoffs, and ideas
- Ambitious and growth-minded—this is an IC role with the potential to grow into leadership
- Ability to coordinate with global teams.
Location:
- This position will be remotely based in the United States
Here Are Some Reasons You Will Love Working At MoneyGram!
- Remote first flexibility
- Generous PTO
- 13 Paid Holidays
- Medical / Dental / Vision Insurance
- Life, Disability, and other benefits
- 401k with competitive Employer Match
- Community Service Days
- Generous Parental Leave
Anticipated Base Pay: $55,000 - $90,000 + participation in our annual bonus plan
The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
MoneyGram does not sponsor US work authorizations for this job position including H-1Bs, O-1, and TN. MoneyGram also does not hire F-1s working on EAD for this position.
About MoneyGram
MoneyGram International, Inc is a global financial technology leader, empowering consumers and businesses to send and manage money across 200 countries and territories. With an industry-leading app and one of the world's largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, TX, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
MoneyGram Paid Search
Paid Social Manager- 25010522
Location: London, England | United Kingdom |
Job Schedule: Full-time
Department: Marketing
Paid Social Manager - 25010522
Location: London, England | United Kingdom |
Job Schedule: Full-time
Department: Marketing
As part of our performance transformation, we’re looking for a Paid Social Manager to support and execute Meta and TikTok campaigns across one of our core regions (US or Europe / any another). This is a hands-on role designed for a growth marketer who’s eager to learn, experiment, and build deep channel expertise. You’ll focus on day-to-day execution and performance tracking for your region, run structured testing with creative and audiences, and collaborate closely with regional and global teams.
If you have experience running Meta or TikTok campaigns, are excited by performance data, and want to grow inside a fast-moving global growth team—this could be the role for you.
What You’ll Do
Execute and optimize paid social campaigns across Meta and TikTok for your assigned region—managing budgets and tracking performance against growth KPIs.
Partner with creative teams to launch and iterate on new ad creatives, learning how to identify winning content and scale performance.
Contribute to creative testing cycles—helping build testing pipelines for audiences, placements, bidding strategies, and new creative hypotheses.
Track campaign performance and support reporting—sharing insights with regional and global stakeholders.
Collaborate cross-functionally with analytics, CRM, and regional marketing teams to align on goals and ensure campaigns support broader funnel performance.
Stay on top of platform trends, competitor activity, and shifts in customer behavior within your region—surfacing new opportunities to test.
Work with platform partners (Meta, TikTok) to apply best practices and leverage regional insights.
This role is designed as a strong entry point into global performance marketing. You’ll gain hands-on experience managing high-velocity campaigns in a specific region, while developing the skills to eventually own multiple markets or step into a senior role with strategic leadership responsibilities.
What We’re Looking For
Hands-on experience running paid social campaigns (agency or in-house), ideally in a consumer-facing environment.
Familiarity with Meta Ads Manager and TikTok Ads Manager; comfort with campaign setup, optimization, and reporting.
A data-driven mindset with the ability to interpret performance results and turn them into actionable insights.
Strong interest in creative performance and eagerness to learn how to build and evaluate testing roadmaps.
Detail-oriented, organized, and able to manage multiple campaigns at once.
Based in the US or Europe, with an understanding of the local digital landscape.
Growth mindset—hungry to learn, experiment, and progress toward greater ownership and responsibility.
Professional use of Spanish, French, Portuguese, German or Arabic!
Marketing role
Paid Search Executive- 25010529
Location: London, England | United Kingdom |
Job Schedule: Full-time
Department: Marketing
Paid Search Executive - 25010529
Location: London, England | United Kingdom |
Job Schedule: Full-time
Department: Marketing
At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.
We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.
If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.
About The Role:
In this position you will own execution across Google Ads (Search + UAC), Apple Search Ads, and Performance Max, managing a portfolio of high-priority markets with real global scale. You will be responsible for channel structure, targeting, bidding, and pacing—driving growth while balancing CAC efficiency and LTV payback. You will design and run structured test plans covering keyword expansion, bidding strategies, ad copy, creative assets, and landing page variants, while reporting on performance trends and translating insights into strategic recommendations. You will prepare quarterly plans and forecasts rooted in data and testing, collaborate with product and CRO teams to optimize conversion paths, and partner with regional marketing to align campaigns with local strategy and customer insights. The role also includes working closely with Google and Apple reps to unlock beta opportunities, troubleshooting issues, and staying ahead of platform innovations. Success will be measured by an ability to bring efficiency metrics to the forefront—owning CAC, CPAs, ROAS, and marginal return analysis—while keeping sharp on search trends, creative requirements, and campaign advancements.
What You Will Do:
- Own execution across Google Ads (Search + UAC), Apple Search Ads, and Performance Max—for a portfolio of high-priority markets with real global scale
- Manage channel structure, targeting, bidding, and pacing—balancing growth with CAC efficiency and LTV payback
- Build and run structured test plans—including keyword expansion, bidding strategies, ad copy, creative assets, and landing page variants
- Report on performance and trends across UAC, ASA, and PMax—developing clear insights and making strategic recommendations to improve results
- Prepare detailed quarterly plans and forecasts—backed by channel expertise, data, and a bias for testing
- Collaborate with product and CRO teams to improve conversion paths, app onboarding, and post-click performance
- Work directly with platform reps (Google, Apple) to unlock beta access, resolve issues quickly, and stay on the cutting edge of campaign innovation
- Partner with regional marketing teams to ensure your campaigns are aligned with local strategy, language, and customer insights
- Bring efficiency metrics to the center—owning CAC, CPAs, ROAS, and marginal return analysis to guide smarter spend decisions
- Stay sharp on search trends—from match-type changes to creative requirements, app promotion updates, and new campaign types
What We Are Looking For:
- Professional use of Spanish, French, Portuguese, German or Arabic
- 2-4 years of hands-on experience in managing paid search, with deep expertise in Google Ads, ASA, and UAC; experience launching or scaling Performance Max is a strong plus
- Proven track record of scaling campaigns across geographies and optimizing to aggressive CAC/LTV goals
- A collaborative team player, also capable of working independently with autonomy to make decisions on how best to optimize campaigns and achieve KPIs
- Comfortable contributing to strategy and owning execution—working with large budgets and fast feedback loops
- Deep understanding of app install campaigns and app lifecycle optimization (onboarding, retention, monetization)
- Fluent in channel-specific tools like Google Ads Editor, SA360, and performance reporting platforms (Looker is a plus)
- Experience building test plans, managing experiments, and iterating based on creative and audience insights
- Cross-functional operator—experienced in working with analytics, product, creative, and regional marketing teams
- Strong written and verbal communicator, with the ability to clearly share performance results, tradeoffs, and ideas
- Ambitious and growth-minded—this is an IC role with the potential to grow into leadership
- Ability to coordinate with global teams.
Sr Territory Account Executive -DC/ Virginia- 25010549
Location: Washington, District of Columbia | United States of America | Remote
Job Schedule: Full-time
Department: Sales
Sr Territory Account Executive -DC/ Virginia - 25010549
Location: Washington, District of Columbia | United States of America | Remote
Job Schedule: Full-time
Department: Sales
We’re looking for a passionate, driven Senior Territory Account Executive to lead growth across an assigned retail territory. You’ll be the face of MoneyGram, driving new business, nurturing long-term partnerships, and expanding our footprint in local communities. This is a high-impact, field-based role for someone who thrives on results, relationships, and making every connection count.
What You’ll Get to Do
Drive new growth. Prospect and sign new retail partners, bringing MoneyGram’s trusted services to more customers in your territory.
Be the product champion. Promote our POS systems and suite of services — including Money Transfers, Express Payments, Money Orders, and digital solutions — to help retailers serve their communities.
Fuel expansion. Grow existing partner relationships, increasing revenue and maximizing network performance.
Stay close to your market. Maintain a structured weekly in-person visit plan (at least 35 retailers per week) to strengthen relationships and identify new sales opportunities.
Crush your goals. Consistently meet and exceed KPIs, including sales visits, wire volume, revenue targets, and partner activations.
Collaborate across teams. Work closely with Inside Sales and internal partners to identify cross-sell opportunities and resolve partner needs.
Be an expert resource. Demonstrate deep knowledge of MoneyGram’s products to educate business owners and inspire confidence in our brand.
Use data to win. Maintain accurate sales call data, track trends, and leverage analytics to uncover growth opportunities within your territory.
Who You Are
Education:
Bachelor’s degree in a related field preferred, or equivalent work experience.
Location:
Washington DC/ Virginia
Experience:
5+ years of proven success in field sales, ideally within retail or financial services.
Strong background in independently planning, managing, and executing sales strategies.
Essential Skills:
Bilingual (Spanish/English) – a must.
Proven track record of driving growth and expanding partner networks.
Excellent negotiation and relationship-building skills.
Willing and able to travel up to 80% of the time within the territory.
Skilled at presenting to clients in person and virtually.
Outstanding organizational and time management skills.
Strong problem-solving ability with a proactive approach to challenges.
Commercially savvy, understanding how to maximize mutual value for MoneyGram and its partners.
Comfortable working across diverse cultural environments.
Proficient in Microsoft Office Suite.
Must have a reliable vehicle and valid driver’s license.
About MoneyGram
MoneyGram International, Inc. is a global fintech leader empowering millions of people to move money quickly, safely, and digitally across more than 200 countries and territories. With one of the world’s largest cash distribution networks and a rapidly growing digital platform, we process over $200 billion annually for 50+ million customers.
Headquartered in Dallas, Texas, MoneyGram is a proud innovator — integrating blockchain technology, digital currencies, and seamless global payment solutions. We’ve been recognized as a Top Workplaces USA winner three years in a row for our culture, innovation, and people-first approach.
What We Offer
Remote-first flexibility
Generous PTO and 13 paid holidays
Medical, Dental, and Vision Insurance
Life, Disability, and other benefits
401(k) with competitive employer match
Paid community service days
Generous parental leave
Compensation
Anticipated Base Pay: $65,000 + eligibility for annual bonus plan
The salary range listed reflects a good faith estimate based on budget and market data. Actual compensation may vary by location, experience, and skill level.
Note: MoneyGram does not sponsor U.S. work authorizations for this position, including H-1B, O-1, or TN visas. F-1 visa holders working on EAD are not eligible.
Customer Service Specialist (B2B) with Greek- 25010540
Location: Warsaw, PL-Warsaw | Poland |
Job Schedule: Full-time
Department: Global Operations
Customer Service Specialist (B2B) with Greek - 25010540
Location: Warsaw, PL-Warsaw | Poland |
Job Schedule: Full-time
Department: Global Operations
The Business Partner Support Specialist (Customer Service Specialist B2B) manages relationships with, and provides servicing support to MGI’s Business Partners, acts as the first point of contact for partner inquiries, and builds and maintains a positive image of the Company. The Business Partner Support Specialist ensures timely communications and resolution to Partners' inquiries, issues, and concerns. When necessary, the Specialist liaises with the appropriate department for resolution. The position supports the entire partner life cycle from onboarding, day-to-day activities, and potentially through the termination process.
What you’ll do:
- Interfaces with the MGI partners as first point of contact and resolution owner in order to resolve partners’ inbound requests through all offered channels: phone, chat, email, etc.
- Acts as a single point of contact for agents during the troubleshooting process which may include but not limited to, assistance with accounting, technical support, reporting, agent profile changes, transactability issues and training.
- Initiates outbound contact to partners when needed to understand any discrepancies, deliver and/or collect any required information.
- Follows up on issues until complete resolution; determines root cause of issues, identifies possible solutions, and agrees with the partner on a defined course of correction.
- Answers a variety of inquiries regarding the use of several MoneyGram’s Point of sales applications by identifying procedures and following them to resolve issues.
- Assists Partners with making changes to the operation of the POS. This includes but is not limited to product configurations, software upgrades, and setting changes.
- Partners with sales team to understand the agent’s needs, perspective, and challenges in order to ensure MGI competitiveness from a B2B Customer Service point of view.
- Liaises with different MGI departments as necessary to solve agents’ issues and ensure satisfaction.
- Assists with various projects and performs other duties as assigned.
- Shift work may be required.
What we’re looking for:
Education and Experience:
- High School Diploma/GED or equivalent outside of US.
- 1-2 years’ experience preferred in account relationship management or customer service.
Essential skills:
- Strong customer service orientation.
- Ability to assess issues and provide direct initial advice or escalate to the appropriate contact.
- Ability to manage time appropriately, work efficiently and independently within a team-oriented environment.
- Strong verbal and written communication skills with the ability to explain procedures and processes to internal or external customers as well as team members effectively.
- Ability to address issues with diplomacy and tact.
- Solid detail orientation and problem-solving skills.
- Solid knowledge of MS office applications (Word, Excel, etc.).
- Ability to work on several systems/programs simultaneously.
- Ability to work under stress and time pressure.
- Knowledge of Oracle and Salesforce (preferred).
- Fluent in English and Greek both spoken and written.
About MoneyGram
MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
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Customer Service Specialist (B2B) with German- 25010539
Location: Warsaw, PL-Warsaw | Poland |
Job Schedule: Full-time
Department: Global Operations
Customer Service Specialist (B2B) with German - 25010539
Location: Warsaw, PL-Warsaw | Poland |
Job Schedule: Full-time
Department: Global Operations
The Business Partner Support Specialist (Customer Service Specialist B2B) manages relationships with, and provides servicing support to MGI’s Business Partners, acts as the first point of contact for partner inquiries, and builds and maintains a positive image of the Company. The Business Partner Support Specialist ensures timely communications and resolution to Partners' inquiries, issues, and concerns. When necessary, the Specialist liaises with the appropriate department for resolution. The position supports the entire partner life cycle from onboarding, day-to-day activities, and potentially through the termination process.
What you’ll do:
- Interfaces with the MGI partners as first point of contact and resolution owner in order to resolve partners’ inbound requests through all offered channels: phone, chat, email, etc.
- Acts as a single point of contact for agents during the troubleshooting process which may include but not limited to, assistance with accounting, technical support, reporting, agent profile changes, transactability issues and training.
- Initiates outbound contact to partners when needed to understand any discrepancies, deliver and/or collect any required information.
- Follows up on issues until complete resolution; determines root cause of issues, identifies possible solutions, and agrees with the partner on a defined course of correction.
- Answers a variety of inquiries regarding the use of several MoneyGram’s Point of sales applications by identifying procedures and following them to resolve issues.
- Assists Partners with making changes to the operation of the POS. This includes but is not limited to product configurations, software upgrades, and setting changes.
- Partners with sales team to understand the agent’s needs, perspective, and challenges in order to ensure MGI competitiveness from a B2B Customer Service point of view.
- Liaises with different MGI departments as necessary to solve agents’ issues and ensure satisfaction.
- Assists with various projects and performs other duties as assigned.
- Shift work may be required.
What we’re looking for:
Education and Experience:
- High School Diploma/GED or equivalent outside of US.
- 1-2 years’ experience preferred in account relationship management or customer service.
Essential skills:
- Strong customer service orientation.
- Ability to assess issues and provide direct initial advice or escalate to the appropriate contact.
- Ability to manage time appropriately, work efficiently and independently within a team-oriented environment.
- Strong verbal and written communication skills with the ability to explain procedures and processes to internal or external customers as well as team members effectively.
- Ability to address issues with diplomacy and tact.
- Solid detail orientation and problem-solving skills.
- Solid knowledge of MS office applications (Word, Excel, etc.).
- Ability to work on several systems/programs simultaneously.
- Ability to work under stress and time pressure.
- Knowledge of Oracle and Salesforce (preferred).
- Fluent in English and German both spoken and written.
About MoneyGram
MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
.Business Partner Support Specialist (Customer Service Specialist B2B) with German
Customer Service Support B2B with Portuguese - 25010537
Location: Warsaw, PL-Warsaw | Poland |
Job Schedule: Full-time
Department: Global Operations
Customer Service Support B2B with Portuguese - 25010537
Location: Warsaw, PL-Warsaw | Poland |
Job Schedule: Full-time
Department: Global Operations
At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking Customer Service Support B2B with Portuguese to join our Polish entity.
About the Role
The Customer Service Support B2B manages relationships with, and provides servicing support to MGI’s Business Partners, acts as the first point of contact for partner inquiries, and builds and maintains a positive image of the Company. The Customer Service Support B2B ensures timely communications and resolution to Partners' inquiries, issues, and concerns. When necessary, the Specialist liaises with the appropriate department for resolution. The position supports the entire partner life cycle from onboarding, day-to-day activities, and potentially through the termination process.
What you’ll do
- Interface with the MGI partners as first point of contact and resolution owner in order to resolve partners’ inbound requests through all offered channels: phone, chat, email, etc.
- Act as a single point of contact for agents during the troubleshooting process which may include but not limited to, assistance with accounting, technical support, reporting, agent profile changes, transactability issues and training.
- Initiate outbound contact to partners when needed to understand any discrepancies, deliver and/or collect any required information.
- Follow up on issues until complete resolution; determine root cause of issues, identify possible solutions, and agree with the partner on a defined course of correction.
- Answer a variety of inquiries regarding the use of several MoneyGram’s Point of sales applications by identifying procedures and following them to resolve issues.
- Assist Partners with making changes to the operation of the POS. This includes but is not limited to product configurations, software upgrades, and setting changes.
- Partner with sales team to understand the agent’s needs, perspective, and challenges in order to ensure MGI competitiveness from a B2B Customer Service point of view.
- Liaise with different MGI departments as necessary to solve agents’ issues and ensure satisfaction.
- Assist with various projects and performs other duties as assigned.
- Shift work 24/7.
What we’re looking for
Education and Experience
- High School Diploma/GED or equivalent outside of US.
- 1-2 years’ experience preferred in account relationship management or customer service.
Essential skills
- Strong customer service orientation.
- Ability to assess issues and provide direct initial advice or escalate to the appropriate contact.
- Ability to manage time appropriately, work efficiently and independently within a team-oriented environment.
- Strong verbal and written communication skills with the ability to explain procedures and processes to internal or external customers as well as team members effectively.
- Ability to address issues with diplomacy and tact.
- Solid detail orientation and problem-solving skills.
- Solid knowledge of MS office applications (Word, Excel, etc.).
- Ability to work on several systems/programs simultaneously.
- Ability to work under stress and time pressure.
- Knowledge of Oracle and Salesforce (preferred).
- Fluent in English and Portuguese both spoken and written.
- Openness to work on shifts, including weekends and holidays.
Why join Us?
Here are some reasons it is so easy to love your career with us!
- Private Medical Care (VIP Luxmed package paid by us).
- Life and Accident Insurance (Generali package paid by us).
- Flexible remote working opportunities.
- Social Fund (granting allowances – Holiday, New Child on Board, School Starter Kit).
- Sharing the costs of sports activities (Multisport Card paid by us).
- Corporate products and services at discounted prices.
- Retirement Pension Plan contribution (PPE Program).
- Employee Referral Program.
- Employee Assistance Program.
- Legal assistance and advisory for non-EU employees.
- Work in a dynamic and truly international business services environment (our Warsaw workforce represents more than 46 languages and 57 nationalities).
- A chance to make a difference with various charity initiatives.
- A discretional annual performance related bonus.
Location: This position is based in Poland. While this is a remote flexible role it is required to reside in this country.
About MoneyGram
MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
#LI-AZ1
.
Customer Service Support B2B with Spanish- 25010534
Location: Warsaw, PL-Warsaw | Poland |
Job Schedule: Full-time
Department: Global Operations
Customer Service Support B2B with Spanish - 25010534
Location: Warsaw, PL-Warsaw | Poland |
Job Schedule: Full-time
Department: Global Operations
At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking Customer Service Support B2B with Spanish to join our Polish entity.
About the Role
The Customer Service Support B2B manages relationships with, and provides servicing support to MGI’s Business Partners, acts as the first point of contact for partner inquiries, and builds and maintains a positive image of the Company. The Customer Service Support B2B ensures timely communications and resolution to Partners' inquiries, issues, and concerns. When necessary, the Specialist liaises with the appropriate department for resolution. The position supports the entire partner life cycle from onboarding, day-to-day activities, and potentially through the termination process.
What you’ll do
- Interface with the MGI partners as first point of contact and resolution owner in order to resolve partners’ inbound requests through all offered channels: phone, chat, email, etc.
- Act as a single point of contact for agents during the troubleshooting process which may include but not limited to, assistance with accounting, technical support, reporting, agent profile changes, transactability issues and training.
- Initiate outbound contact to partners when needed to understand any discrepancies, deliver and/or collect any required information.
- Follow up on issues until complete resolution; determine root cause of issues, identify possible solutions, and agree with the partner on a defined course of correction.
- Answer a variety of inquiries regarding the use of several MoneyGram’s Point of sales applications by identifying procedures and following them to resolve issues.
- Assist Partners with making changes to the operation of the POS. This includes but is not limited to product configurations, software upgrades, and setting changes.
- Partner with sales team to understand the agent’s needs, perspective, and challenges in order to ensure MGI competitiveness from a B2B Customer Service point of view.
- Liaise with different MGI departments as necessary to solve agents’ issues and ensure satisfaction.
- Assist with various projects and performs other duties as assigned.
- Shift work - afternoon 3.00-11.pm CET.
What we’re looking for
Education and Experience
- High School Diploma/GED or equivalent outside of US.
- 1-2 years’ experience preferred in account relationship management or customer service.
Essential skills
- Strong customer service orientation.
- Ability to assess issues and provide direct initial advice or escalate to the appropriate contact.
- Ability to manage time appropriately, work efficiently and independently within a team-oriented environment.
- Strong verbal and written communication skills with the ability to explain procedures and processes to internal or external customers as well as team members effectively.
- Ability to address issues with diplomacy and tact.
- Solid detail orientation and problem-solving skills.
- Solid knowledge of MS office applications (Word, Excel, etc.).
- Ability to work on several systems/programs simultaneously.
- Ability to work under stress and time pressure.
- Knowledge of Oracle and Salesforce (preferred).
- Fluent in English and Spanish both spoken and written.
- Openness to work on afternoon shift, including weekends and holidays.
Why join Us?
Here are some reasons it is so easy to love your career with us!
- Private Medical Care (VIP Luxmed package paid by us).
- Life and Accident Insurance (Generali package paid by us).
- Flexible remote working opportunities.
- Social Fund (granting allowances – Holiday, New Child on Board, School Starter Kit)
- Sharing the costs of sports activities (Multisport Card paid by us).
- Corporate products and services at discounted prices.
- Retirement Pension Plan contribution (PPE Program).
- Employee Referral Program.
- Employee Assistance Program.
- Legal assistance and advisory for non-EU employees.
- Work in a dynamic and truly international business services environment (our Warsaw workforce represents more than 46 languages and 57 nationalities).
- A chance to make a difference with various charity initiatives.
- A discretional annual performance related bonus.
Location: This position is based in Poland. While this is a remote flexible role it is required to reside in this country.
About MoneyGram
MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
#LI-AZ1
.
Office Administrator/ Assistant Administratif / Assistante Admninistrative H/F - 25010547
Location: Paris, Paris-France | France |
Job Schedule: Full-time
Department: Sales
Office Administrator/ Assistant Administratif / Assistante Admninistrative H/F - 25010547
Location: Paris, Paris-France | France |
Job Schedule: Full-time
Department: Sales
L'Office Administrator/ Assistant(e) Administratif(ve) est chargé(e) de veiller au fonctionnement efficace d’un environnement de bureau évoluant rapidement. Il/elle a pour responsabilité d'apporter une assistance aux managers, de maintenir et améliorer les services du bureau et d’apporter un support proactif dans diverses activités administratives, auprès des Collaboratrices et Collaborateurs du bureau de Paris
Responsabilités principales :
- Faire office de point de contact local pour tous les appels téléphoniques ou visites dans le bureau, résoudre, faire suivre ou faire remonter des problèmes si besoin est.
- Transmettre des notifications au personnel du bureau en ce qui concerne le protocole ou les visiteurs potentiels.
- Garantir la bonne tenue des locaux, en relation avec le prestataire de l’espace de coworking, et donner une image appropriée aux visiteurs à tout moment.
- Aider à la planification et l’organisation de réunions et/ou conférences téléphoniques, notamment en organisant les hébergements et autres aspects logistiques.
- Apporter une aide durant les réunions, si nécessaire, préparer et prendre des notes, rédiger des ordres du jour, des comptes rendus et gérer les envois des ordres du jour de réunions et des documents de référence nécessaires.
- Assister le management en l'informant et en faisant remonter les problèmes techniques au service informatique.
- S’assurer des bonnes conditions et fonctionnement du service informatique en assurant la liaison avec le manager du service informatique si besoin est.
- Prendre en charge l’enregistrement, dans le système informatique, des factures de fonctionnement des différentes Directions présentes au bureau de Paris.
- Développer un processus permettant de garder un suivi du centre de coût et une révision mensuelle des relevés du centre de coût du bureau de Paris..
- Identifier les écarts entre les coûts réels et le budget et fournir une mise à jour régulière à la direction.
- Résoudre des questions et des problèmes, entreprendre indépendamment ou coordonner l’action appropriée, en transmettant uniquement les problèmes les plus complexes aux instances les plus élevées.
- Entretenir et gérer les relations avec les fournisseurs (Prestataire de l’espace de Coworking, fournitures de bureau, facilities management, etc.), ainsi qu’avec les autres Office Administrators du Groupe MoneyGram.
- Gérer la flotte automobile
- Gérer le courrier et l’envoi de toutes natures par l’intermédiaires de prestataires
- Remplir d’autres tâches lorsque le demande le bureau ou l’équipe, quand elles se présentent.
Profil et compétences :
- Toute combinaison de formation initiale adéquate et d’expérience et/ou de certifications dans le domaine est hautement préférable.
Formation :
- Minimum requis : Bac+2 de type BTS assistanat de gestion ou équivalent.
Compétences requises :
Avoir un très bon niveau d’anglais requis pour être en capacité d’échanger dans un environnement multiculturel.
Justifier d’une expérience réussie de support administratif ET d’office management
Travailler efficacement dans des conditions dynamiques et en lien avec plusieurs managers.
Assurer une communication de haut niveau, tant avec la direction qu’avec les employés, dans une organisation matricielle complexe
Justifier de compétences organisationnelles et de planification reconnues.
Être capable de prioriser et de gérer des demandes multiples, dans un environnement anglosaxon, très dynamique.
Coordonner et gérer les relations avec une équipe dispersée sur le terrain.
Être proactif et à l’écoute des besoins des collaboratrices et collaborateurs du bureau de Paris.
Avoir le sens des responsabilités et de la chose accomplie correctement.
Être en capacité d’influer sur les autres, pour s’assurer que les problèmes relevés soient résolus.
Analyser les causes d’éventuels problèmes, avant d’en référer aux autres
Aimer rendre service aux autres et savoir créer un environnement bienveillant et de bien-être.
Justifier d’une connaissance avancée de Word, Excel et PowerPoint (Pack Office 365 Windows).
Être à l’aise avec l’environnement informatique, de façon générale, afin de coordonner la résolution de problèmes opérationnels, avec le Service Informatique.
Maintenir un absolu niveau de confidentialité autour des informations sensibles
Déployer des compétences relationnelles qui permettent de construire et entretenir des relations tant internes qu’externes.
Office Administrator/ Assistant Administratif / Assistante Admninistrative H/F
Customer Experience Specialist- 25010566
Location: Warsaw, PL-Warsaw | Poland |
Job Schedule: Full-time
Department: Global Operations
Customer Experience Specialist - 25010566
Location: Warsaw, PL-Warsaw | Poland |
Job Schedule: Full-time
Department: Global Operations
The Customer Experience Specialist plays a key role in resolving transactional issues by collaborating with MoneyGram’s internal teams and external partners. This position provides timely and accurate support for escalated cases, including rejected payments, transaction holds, and refund requests.
The Specialist serves as a liaison through inbound and outbound communications to collect missing information, correct transaction details, and confirm successful fund delivery. By fostering strong relationships with partners and customers, the Specialist contributes to a consistently positive customer experience.
This role ensures high-quality service delivery by adhering to established procedures and maintaining thorough documentation of resolution outcomes. The Specialist remains up to date on product guidelines and system updates to accurately manage a wide range of transaction types.
Additionally, the position supports internal teams by sharing actionable insights from customer and partner interactions, helping to enhance service consistency and drive operational improvements.
What you’ll do:
Resolve escalated transactions through internal and external partner collaboration.
Contact customers to collect data, correct transactions, and confirm fund delivery as needed.
Deliver high-quality service and document resolutions in line with procedures.
Maintain expertise in systems and processes to manage diverse transaction types.
Share actionable insights to support teams and improve service consistency.
Collaborate across channels to resolve issues efficiently and accurately.
What we’re looking for:
Education and Experience:
Higher education
1–2 years of customer service experience, preferably in financial services environment
Essential skills:
Strong customer focus with the ability to manage sensitive issues professionally
Excellent verbal and written communication skills
Fluency in English required; additional languages are a plus
Proven ability to manage time effectively and work independently within a team setting
High attention to detail and commitment to following procedures accurately
Solid analytical and research capabilities
Demonstrated ability to handle confidential information responsibly
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Quick learner with the ability to adapt to new systems and tools
About MoneyGram
MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
Customer Experience Specialist
Market Development Executive- 25010548
Location: London, England | United Kingdom |
Job Schedule: Full-time
Department: Sales
Market Development Executive - 25010548
Location: London, England | United Kingdom |
Job Schedule: Full-time
Department: Sales
At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking Market Development Executive to cover corridor expansion and join our British entity.
The Market Development Executive plays a crucial role in developing and expanding our Agent Network and increases transaction volumes by identifying, recruiting, and managing agents operating in high-potential remittance corridors. This position requires a sharp business acumen, strong networking skills, and the ability to translate market opportunities into measurable growth.
What you’ll do
- Identify and sign new agents with proven potential in high-priority remittance corridors.
- Conduct market research to understand customer behaviour, remittance flows, and corridor dynamics within the independent retailers’ network.
- Build a strong pipeline of qualified agents to support strategic corridor growth.
- Negotiate and close deals with agents focused on increasing the overall volumes.
- Oversee onboarding, ensuring agents meet compliance, operational, and quality standards and perform the necessary corrections to ensure time to market is minimized.
- Train agents on company products, systems, and customer service best practices.
- Monitor agent performance, providing regular feedback and tailored support.
- Develop strategies to boost transaction volumes through agent engagement and corridor-focused initiatives.
- Implement promotional campaigns and incentives to drive transaction growth in targeted corridors.
- Build and maintain strong relationships with agents to maximize loyalty and productivity.
- Act as the primary point of contact for corridor-related opportunities and challenges.
- Collaborate with compliance, operations, and marketing teams to ensure agent success.
What we’re looking for
Education and Experience
- BA/BS degree in related field preferred or equivalent work experience.
- Proven experience in business development, sales or agent acquisition (preferably in money transfer, fintech, or financial services).
Essential skills
- Strong understanding of remittance markets and outbound corridors from the UK.
- Excellent negotiation, networking, and relationship-building skills.
- Data-driven mindset with the ability to analyse performance metrics and identify opportunities.
- Highly motivated, self-starter, and comfortable working in a target-driven environment.
- Strong communication skills (verbal and written).
- Fluent/bilingual communication skills in English.
- Ability to travel as required (75% of worktime) for corridor and agent acquisition activities.
Performance Metrics
- Growth in transaction volume and or revenue from targeted corridors.
Why join Us?
Here are some reasons it is so easy to love your career with us!
- Comprehensive Health Insurance - Full coverage, including dental care. Stay healthy and worry-free!
- Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
- Pension Program - Secure your future with our robust pension plan, ensuring a comfortable retirement.
- Gym Membership Stipend - Stay fit and healthy with our gym membership stipend. Your wellness is our priority.
- Income Protection - Safeguard your income with our comprehensive income protection plan.
- Childcare vouchers - to help you save on childcare costs and ensure your family is well-supported while you focus on your career.
- Convenient Commuting Options:
- Season Ticket Loan - Simplify your daily commute with our interest-free season ticket loan, making your journey to work cost-effective and hassle-free.
- Cycle to Work Scheme - Embrace a healthier lifestyle and reduce your carbon footprint with our Cycle to Work scheme. Enjoy significant savings on a brand-new bike and accessories, all while promoting a greener way to commute.
- Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
- Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
- Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered.
- Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.
Location: This position is based in London, United Kingdom. It’s hybrid model of work, which means you will have to combine working in the office and working from home.
About MoneyGram
MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
#LI-AZ1
Market Development Executive
FP&A Manager- 25010550
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Finance
FP&A Manager - 25010550
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Finance
At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.
We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.
If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.
We are seeking a highly analytical and strategic FP&A Manager to join our Finance team. This role is ideal for a data-driven individual contributor with strong financial modeling skills and a passion for turning data into actionable insights. The ideal candidate will support financial planning, forecasting, and performance analysis across the organization, contributing to strategic decision-making and value creation.
What you'll do:
- Financial Modeling & Analysis:
Build and maintain complex financial models to support budgeting, forecasting, and scenario planning, particularly for portfolio companies or investment opportunities. - Private Equity Support:
Leverage prior private equity experience to analyze investment performance, support due diligence, and assist in valuation and exit strategy planning. - Strategic Insights:
Partner with cross-functional teams to provide data-backed recommendations that drive business growth and operational efficiency. - Reporting & Dashboards:
Develop and maintain financial reports, KPIs, and dashboards using tools like Excel, Power BI, or Tableau to monitor performance and trends. - Budgeting & Forecasting:
Assist in the annual budgeting process and rolling forecasts, ensuring alignment with strategic goals and financial targets. - Data Management:
Work with large datasets to extract insights, identify trends, and support decision-making. Ensure data integrity and consistency across systems. - Ad Hoc Analysis:
Conduct deep-dive analyses on business performance, market trends, and operational metrics to support leadership and investor reporting.
What we're looking for:
- Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA or CFA a plus
- 4 + years of experience in FP&A, investment banking, or private equity
- Strong preference is for IB/PE background - FP&A specific is a nice to have
- Strong proficiency in Excel and financial modeling; experience with SQL, Power BI, or Tableau preferred
- Solid understanding of financial statements, valuation techniques, and investment analysis
- Excellent communication and presentation skills
- Ability to work independently and manage multiple priorities in a fast-paced environment
- High attention to detail and a proactive problem-solving mindset.
- Deep technical knowledge of global banking operations and cash management principles; strong experience working with formats such as SWIFT, SEPA, XML, ACH, and BAI.
- Exposure to portfolio company operations or fund-level reporting
- Experience supporting M&A transactions or strategic initiatives
- Familiarity with ERP systems (e.g., NetSuite, SAP) and financial planning tools (e.g., Adaptive Insights, Anaplan)
Location
- This position will be remotely based in the United States
Here Are Some Reasons You Will Love Working At MoneyGram!
- Remote first flexibility
- Generous PTO
- 13 Paid Holidays
- Medical / Dental / Vision Insurance
- Life, Disability, and other benefits
- 401k with competitive Employer Match
- Community Service Days
Generous Parental Leave
Anticipated Base Pay: $125,000 - $175,000 + participation in our annual bonus plan
The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
MoneyGram does not sponsor US work authorizations for this job position including H-1Bs, O-1, and TN. MoneyGram also does not hire F-1s working on EAD for this position.
ABOUT MONEYGRAM
MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
MoneyGram
Principal Marketing Analyst- 25010552
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Marketing
Principal Marketing Analyst - 25010552
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Marketing
At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.
We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.
If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.
About The Role:
We’re building a best-in-class performance marketing engine - and we’re hiring a Principal Marketing Analyst to help make it happen.
Reporting to the Director of Marketing Analytics, this role will be instrumental in shaping our data-driven marketing strategies, measuring performance, and unlocking insights to fuel customer acquisition and retention across 200 countries.
You’ll work closely with Marketing, Product, Data Science, and Finance teams to support decision-making and optimize ROI across channels. Your work will directly impact how we reach and serve millions of users worldwide.
What You Will Do:
- Lead analytics for omni-channel marketing campaigns (paid search, paid social, , SEO, CRM, offline, etc.) to optimize spend, targeting, and messaging
- Design, build, and maintain performance dashboards and reporting frameworks that drive visibility and accountability across marketing initiatives.
- Foster a culture of experimentation - providing statistical rigor, accelerating feedback loops, and pushing the adoption of data-driven innovation
- Uncover new ways of understanding our data - finding new ways to leverage our existing tools and datasets to provide insights that drive Marketing and the broader business forward. Develop customer segmentation, LTV modeling, and attribution strategies to improve targeting and personalization.
- Own the relationship with key stakeholders to help all Marketing teams integrate data-driven strategic thinking into every decision.
- Partner across the business - from Product, Pricing, Analytics, Finance, CRM, and Regional Marketing - to align on insights that drive growth strategies, audience segmentation, and full-funnel performance. Collaborate with cross-functional teams to integrate data from internal and external sources (e.g., CRM, web analytics, media platforms).
- Translate complex data into actionable insights and present findings to stakeholders at all levels of the business
- Mentor junior analysts and help define best practices in marketing analytics
What We Are Looking For:
- 8 years of experience in analytics with a Bachelor’s degree, 5 years with a Master’s degree, or 2 years with a PhD – preferably in a fintech or B2C tech environment
- Strong SQL skills and experience working with large datasets and relational databases
- Proficiency in data visualization tools (e.g., Looker, Tableau, Power BI)
- Understanding of marketing KPIs, attribution models, and customer acquisition/retention metrics
- Experience with experimentation and statistical analysis (A/B testing, advanced regression, other methods), preferably in a marketing, research, or evaluation setting
- Experience with Python or R for data analysis
- Excellent communication skills with the ability to explain complex data concepts to non-technical stakeholders.
- Strong understanding of how cultural and economic factors shape consumer behavior
- Proficiency in a language other than English is a plus
Location:
- This position will be remotely based in the United States
Here Are Some Reasons You Will Love Working At MoneyGram!
- Remote first flexibility
- Generous PTO
- 13 Paid Holidays
- Medical / Dental / Vision Insurance
- Life, Disability, and other benefits
- 401k with competitive Employer Match
- Community Service Days
- Generous Parental Leave
Anticipated Base Pay: $145,000 - $200,000 + participation in our annual bonus plan
The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
MoneyGram does not sponsor US work authorizations for this job position including H-1Bs, O-1, and TN. MoneyGram also does not hire F-1s working on EAD for this position.
About MoneyGram
MoneyGram International, Inc is a global financial technology leader, empowering consumers and businesses to send and manage money across 200 countries and territories. With an industry-leading app and one of the world's largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, TX, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
MoneyGram
Sr. Data Scientist, Marketing- 25010554
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Marketing
Sr. Data Scientist, Marketing - 25010554
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Marketing
At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.
We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.
If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.
About the Role
As part of this transformation, we’re building a best-in-class performance marketing engine—and we’re hiring a Sr. Data Scientist, Marketing to help us push it to the next level.
You will sit at the intersection of marketing and data science, developing statistical models, designing experiments, and generating insights that drive customer acquisition and retention across 200+ countries. Reporting to the Director of Marketing Analytics, you’ll work cross-functionally with Marketing, Product, Engineering, Finance, and Regional teams to create impact at scale.
This is a high-visibility, high-impact role that’s ideal for someone who thrives on using data to solve real-world challenges.
What You Will Do:
- Develop and deploy advanced statistical and machine learning models to support key marketing initiatives—including media mix modeling, attribution, targeting, and customer LTV forecasting
- Design and implement robust experimentation frameworks to power A/B and multivariate testing across marketing channels and customer journeys
- Lead exploratory data analysis to uncover opportunities for growth, personalization, and efficiency—leveraging internal and third-party data sources
- Build predictive models that inform campaign strategy, audience segmentation, and churn prevention
- Collaborate with Data Engineering and Analytics teams to build scalable data pipelines and ensure data integrity for modeling and reporting
- Partner with performance marketing, CRM, brand, and regional teams to translate analytical findings into business action
- Develop clear, concise, and compelling data stories for leadership and cross-functional stakeholders
- Stay ahead of the curve on new methodologies, tools, and privacy trends in marketing data science—and help drive their adoption across the organization.
What We Are Looking For:
- 5+ years of experience in data science with a Bachelor’s or Master’s degree or 2+ years with a PhD, preferably with a focus on marketing, customer analytics, or growth in a fintech or B2C tech environment
- Strong programming skills in Python or R, especially for modeling, data manipulation, and visualization
Expertise in statistical methods (e.g., regression, clustering, time-series, causal inference, uplift modeling, Bayesian approaches)
- Deep experience with A/B testing, experiment design, and measurement
- Proficiency in SQL and working with large-scale datasets from data warehouses (e.g., Snowflake, Redshift, BigQuery)
- Familiarity with data visualization tools (e.g., Looker, Tableau, Power BI)
- Hands-on experience with marketing platforms (e.g., Google Ads, Meta, CRM tools) is a plus
- Strong communication skills with the ability to distill complex analysis into clear insights and actionable recommendations
- Comfort operating in a fast-moving, ambiguous, and highly collaborative environment
- Multilingual skills or global market experience is a plus.
Location:
- This position will be remotely based in the United States
Here Are Some Reasons You Will Love Working At MoneyGram!
- Remote first flexibility
- Generous PTO
- 13 Paid Holidays
- Medical / Dental / Vision Insurance
- Life, Disability, and other benefits
- 401k with competitive Employer Match
- Community Service Days
- Generous Parental Leave
Anticipated Base Pay: $145,000 - $200,000 + participation in our annual bonus plan
The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
MoneyGram does not sponsor US work authorizations for this job position including H-1Bs, O-1, and TN. MoneyGram also does not hire F-1s working on EAD for this position.
About MoneyGram
MoneyGram International, Inc is a global financial technology leader, empowering consumers and businesses to send and manage money across 200 countries and territories. With an industry-leading app and one of the world's largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, TX, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
MoneyGram
Sr Consumer Insights Manager- 25010575
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Marketing
Sr Consumer Insights Manager - 25010575
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Marketing
At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.
We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.
If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.
About The Role:
We’re leveling up our understanding of our customers’ needs & perspectives—and we’re hiring a Senior Consumer Insights Manager to help make it happen
Reporting to the Director of Marketing Analytics, this role will bring a customer-centric perspective & rigorous research insights to inform decisions across marketing, product, sales, and the broader business. Your work will directly impact how we reach and serve millions of users worldwide.
What You Will Do:
Lead qualitative & quantitative consumer insights & market research efforts, as a member of the Marketing Analytics team
Design & field research in partnership with internal stakeholders & external market research consultants
Be the champion of customer centricity in our marketing organization – Represent the voice of the customer in marketing, product, and other conversations
Uncover new ways of understanding our customers —collaborating with Marketing Analysts & Data Scientists to make qualitative & quantitative market research findings actionable
Partner across the business—from Product, Pricing, Analytics, Finance, CRM, and Regional Marketing—to reveal consumer insights that drive growth strategies, audience segmentation, and full-funnel performance
Translate complex data into actionable insights and present findings to stakeholders at all levels of the business.
What We Are Looking For:
5 years of experience in consumer insights or market research with a Bachelor’s degree, 3 years with a Master’s degree, or a PhD
Experience with survey & other quantitative market research techniques
Experience in qualitative research methods
Bilingual proficiency required; English/Spanish or English/French strongly preferred, proficiency in additional languages is a plus to connect with our global customer audience
Understanding of global migration dynamics
Ability to connect with & represent the voice of diverse cultural communities
Excellent communication skills with the ability to explain complex data concepts to non-technical stakeholders
Strong understanding of how cultural and economic factors shape consumer behavior
Location:
- This position will be remotely based in the United States
Here Are Some Reasons You Will Love Working At MoneyGram!
- Remote first flexibility
- Generous PTO
- 13 Paid Holidays
- Medical / Dental / Vision Insurance
- Life, Disability, and other benefits
- 401k with competitive Employer Match
- Community Service Days
- Generous Parental Leave
Anticipated Base Pay: $120,000 - $170,000 + participation in our annual bonus plan
The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
MoneyGram does not sponsor US work authorizations for this job position including H-1Bs, O-1, and TN. MoneyGram also does not hire F-1s working on EAD for this position.
About MoneyGram
MoneyGram International, Inc is a global financial technology leader, empowering consumers and businesses to send and manage money across 200 countries and territories. With an industry-leading app and one of the world's largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, TX, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
#LI-Remote
Training Oversight Analyst- 25010553
Location: Makati, Manila | Philippines |
Job Schedule: Full-time
Department: Global Operations
Training Oversight Analyst - 25010553
Location: Makati, Manila | Philippines |
Job Schedule: Full-time
Department: Global Operations
About MoneyGram
Did you know there are 1.4 billion people in the world that are financially underserved by traditional banks?
In many cases, people that depend on remittances being sent or received, often across different countries. Sometimes even across different continents. MoneyGram impacts the daily life of 1.5 million customers, connecting families and businesses across borders.
By relying on a vast network of agents, by being present in 200+ different countries, and by developing cutting-edge payment technology, MoneyGram is paving the way for global financial fairness and inclusion!
Will you join us in our journey?
We are seeking Training Oversight Analyst to join our Philippines entity.
About the role
The Training Oversight Analyst serves as a central intermediary, facilitating training collaboration between MoneyGram and Outsourced vendor partners. It entails the delivery of product training and the development of essential training materials tailed to the specific LOBs. Additionally, the Training Oversight Analyst assumes oversight of training activities at assigned vendor locations, active engagement in training projects and acts as a SME for designed LOBs. The person ensures transparent communication across all stakeholders and translates pertinent business requirements into effective training resources.
What you’ll do
- Act as the primary liaison between MoneyGram and vendor to ensure effective collaboration in training initiatives. This includes coordinating training activities, ensuring consistent execution and alignment with MoneyGram standards.
- Oversee and evaluate training activities at vendor locations, providing feedback to trainers, and managing training certifications. Proactively manage training performance for assigned vendor locations, including creating action plans for enhanced training efficiency, and actively contribute to training – related projects for continual training program improvement.
- Create simple, easy-to-follow instructional materials to ensure training objectives and opportunities are met effectively.
- Actively manage and participate in assigned projects on behalf of the Training team, ensuring timely training updates and effective coordination.
- Develop, maintain, and continuously update comprehensive training materials tailored to specific products, LOBs and soft skills opportunities.
- Deliver product training in various formats, including in-person and remote sessions.
What you will need to be successful
- At least 3 years of training delivery experience in call center environment.
- At least 2 years of experience in developing and maintaining comprehensive training materials, including familiarity with LMS systems.
- At least 2 years’ experience of managing internal and external stakeholders at different locations and different time zones.
- At least 1 year of experience in project management pertaining to training.
- Proven experience in creating simple instructional materials to meet training objectives efficiently.
- Experience building positive working relationships at all levels of the organization.
- Fluent in English (other languages a plus).
- This role will have expected travel as part of the overall responsibilities. Ability and willingness to travel is essential.
- Excellent communication, stakeholder management and organizational skills.
- Proficient in Microsoft Office, project and time management, designing, delivering, and evaluating adaptable training materials under tight deadlines.
- Minimum required education - High School Diploma.
- Coaching certifications will be an advantage.
Why join Us?
Here are some reasons it is so easy to love your career with us!
- Comprehensive Health Insurance - Full coverage for you and your family (including spouse, partner children and siblings). Stay healthy and worry-free!
- Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
- Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
- Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
- Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered.
- Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
- Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.
- Remote work flexibility - Enjoy the freedom of working remotely with flexible scheduling options.
Location: This position is based in the Philippines. This is a remote flexible role.
#LI-AZ1
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Sr. Marketing Manager, Product GTM- 25010578
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Marketing
Sr. Marketing Manager, Product GTM - 25010578
Location: Dallas, Texas | United States of America | Remote
Job Schedule: Full-time
Department: Marketing
At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.
We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.
If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.
About The Role:
We’ve begun rebuilding our marketing engine from scratch and are looking for a Senior Marketing Manager to own product GTM strategy. In this role, you will collaborate with product leaders as a marketing conduit, ensuring launches are marketed effectively across all paid and organic touchpoints.
This role will coordinate marketing plans across all marketing teams but will report into the CRM organization. This role will also require some hands-on work directly with CRM tools.
What You Will Do:
Own marketing planning and execution across new product launches, including campaign strategy, channel mix, and messaging cadence
Design, build, and deploy ad hoc and lifecycle campaigns relating to new products across email, SMS, and push while ensuring quality, consistency, and reporting integrity
Partner cross-functionally with performance, product, creative, data, and regional teams to level set GTM expectations and roadmaps
Manage up to leadership and across to peers to support cross-team development, bringing operational clarity and creative quality to the execution process
Lead A/B testing and experimentation across content, targeting, and journeys post GTM, using insights to continuously improve customer engagement
Monitor and analyze campaign performance, sharing results and recommendations to improve future creative, targeting, and structure
Collaborate on content strategy and provide feedback that drives performance across multiple markets and audience types.
What We Are Looking For:
7-10 years of experience in CRM, lifecycle, or product marketing—ideally in fintech, SaaS, or high-growth B2C businesses
The ability to apply audience segmentation, behavioral targeting, and lifecycle strategy to product launches
Strong cross-functional influencer with the ability to manage up, down, and across to implement process and ways of working across GTM projects
Data-literate and comfortable building performance narratives based on message engagement, conversion, and other metrics
A detail-oriented communicator and project manager—able to drive clarity and alignment across functions and timelines
Experience with translating product experiences into marketing messaging and being able to collaborate with copy/design teams to bring messages to life
Passionate about scaling CRM as a growth lever, and excited to build within a fast-moving, high-impact team
Proficient in Braze, Iterable, Zeta, or a similar CRM platform. Familiarity with CDPs and data enrichment tools is a plus.
Location:
- This position will be remotely based in the United States, ET/CT strongly preferred
Here Are Some Reasons You Will Love Working At MoneyGram!
- Remote first flexibility
- Generous PTO
- 13 Paid Holidays
- Medical / Dental / Vision Insurance
- Life, Disability, and other benefits
- 401k with competitive Employer Match
- Community Service Days
- Generous Parental Leave
Anticipated Base Pay: $135,000 - $180,000 + participation in our annual bonus plan
The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
MoneyGram does not sponsor US work authorizations for this job position including H-1Bs, O-1, and TN. MoneyGram also does not hire F-1s working on EAD for this position.
About MoneyGram
MoneyGram International, Inc is a global financial technology leader, empowering consumers and businesses to send and manage money across 200 countries and territories. With an industry-leading app and one of the world's largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, TX, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
#LI-Remote
